Reviews of Stumpf Moving & Storage (Moving Company)

Marie Stapinski

I had one of the most horrible experiences with a business ever with Stumpf. I am writing this review with all earnestness and concern for those who may consider using Stumpf Moving for either moving or storage services. If you have anything of monetary value or any items that hold personal or sentimental value, I implore you NOT to entrust them to Stumpf Moving and Storage. Stumpf moved our items into our new home on August 22, 2013. During the unloading process, some of the workers, who remembered the items from moving them in April, made notations on the household goods inventory that many of the items were damaged or destroyed. For instance, a mirrored dresser was cracked entirely down the front, a leather bench was ripped, a glass table top was scratched. They had built a crate for the glass table top when they originally moved it in April of 2012, but then when they screwed the crate together, the nails from the screws scratched the tabletop. Most disheartening is the damage that was done in storage to a large antique buffet that belonged to my great grandmother. They laid some sort of felt-like moving blanket on it and, since the storage must not have been climate control, the felt from the blanket completely adhered to the top of the buffet. I will have to find someone to refinish it. After the move, my contacted Stumpf to file our claim. We even had paid several hundred dollars for extra insurance because we greatly treasure our home valuables and many of them are irreplacable. We called Stumpf approximately three times a week for almost four weeks before hearing back from them. We would leave messages and they would tell us that the insurance forms were in the mail, but they would never come. Finally, a month after our move, we received a form to fill out. It does not appear that Stumpf even purchased the extra insurance that we paid for. Mind you, this is fraud. Secondly, we submitted our claims for our possessions and 10 days later we received a letter in the mail denying ALL claims and saying that our items were damaged prior to the move. While some of the items were not brand new and suffered from general wear and use, they were greatly damaged in the care of Stumpf. We are now pursuing legal action. I implore you not to use this company if you have any care for your valuables.

Marisa Esposto

They were fantastic! Ontime, efficient, and careful with my stuff! I would recommend for any move!

Mamont

THE WORST!! This moving company is not to be trusted!!!

Curtis Kovach

Stumpf did an excellent job moving our grand piano and other furniture through a small elevator to the 11th floor. Everyone was courteous and professional, and the bill was less than first quoted. We would hire them again in a flash.

Ashlee Carter

Would never recommend this company. They are unprofessional and lie. If you need to cancel, they will not return your deposit, no matter how far in advance you cancel. Also, if you live in a nice area, they will request to do an in-person consultation. This is so they can assess your home and inflate their fees based on the quality of your living.

Justin Loutsenhizer

I used Stumpf Moving & Storage services for moving my large furniture to my new apartment. The movers were polite, finished faster than estimated over the phone, and the final bill ended up being lower than estimated over the phone. I can't think of any complaints!

Katie McMurdy Phelps

Stumpf moved my baby grand on Saturday. They were very friendly and professional. They did a great job with the piano and got it out of a very difficult location with no damage to the piano

Kathy Whitney

We've used Stumpf twice in the past year - once in a general move, and then again to move a number of items (including a much-loved piano) to a difficult spot. John, Sean, and Josh provided great service with attention to details and care. Thanks guys!

Laura Bianchi

the movers John and Josh were great! they made a difficult move for me less stressful. it was pretty hot but that didn't slow them down, they were careful with my things and I was really happy with their work

Dolly DiMenna

I had excellent service from the minute I called till the minute they left. The movers were excellent careful with all of my furniture and perfect gentleman. I would highly recommend this company

Gretchen Franz

Gretchen Franz, Director of Music, Mt. Lebanon U. Methodist Church Stumpf is the best! Kind, courteous, strong and generous. They moved a baby grand piano and moved 2 spinets to different locations, one of which they would not charge for. On time and efficient.

Jennifer Hollingsworth

Great experience with Stumpf moving! Two guys showed up right on time, and completed the entire job in a little over an hour. They were friendly and efficient. I had previously hired another moving company to move my furniture into my current apartment. It took the guys 4 hours and they didn't even complete the project. I will use Stumpf moving going forward for any moves that I have!

Courtney Fitzgerald

The experience with this company had good and bad experiences...more bad than good...certain employees should not be there...and when doing moves across states there should have been more care with stuff...I will leave the rest alone

Dave Theodore

I have used Stumpf Moving & Storage to help me move three times in the past six years. I tend to be relocated a lot for work, and through the stress of it all each experience with Stumpf Moving has been nothing but wonderful. My most recent move was this past week from Greensburg back to Shadyside, and was impressed by the professionalism of the men (Sam, Josh, and Xavier) who came to move me, and the general experience of communicating with the office in setting up the move. I will (and already have) recommend this company to friends who are in the process of relocating.

Charles Rieger

Stumpf is excellent - experienced and professional team that runs on time. We rely on them for our business moves for highly sensitive product including pianos and musical instruments.

Alyssa Trempus

Horrible....dropped my piano on front porch.....shattered ceramic tiles on steps. Never use!