Reviews of Craig Family Movers (Moving Company)

645 Elm Spring Ct, Pittsburgh, PA 15220 Located in: Crane Village Apartments

Average Rating:

DESCRIPTION

We've got all the opinions of real people like you who know the products and services of Craig Family Movers (Moving Company) near to the state of Pennsylvania.

To this day this firm receives a rating of 3.6 stars over 5 and that rating was based on 25 reviews.

You must have seen that its rating is very positive, and it is based on a very high number of scores, so we may be quite sure that the valuation is quite faithful. If there are many people who bothered to rate when they are pleased with the service, is that it works.

You know that we don't usually stop to set evaluations when they are positive and we usually do it only if we have had a problem or issue...

This Moving Company belongs to the category of Mover.

Where is Craig Family Movers?

REVIEWS OF Craig Family Movers IN Pennsylvania

Melissa Oblinger

The morning of our move my husband and his brother gathered most of our furniture and boxes into our living room. They arrived a little after 12 pm and the supervisor walked through the house with me and stated it would be a easy and fast move. The one good thing I can say is it was fast but that included the carelessness for our property. One mover dropped our small bedroom TV down the stairs, broke the top off a sub-woofer to our sound bar and even noticed it was broken as they placed it in our living room. (said nothing about it being broke until I spoke up) Scratched an antique dress, dented and scratched our washer and dryer which are only a year old. While moving our large sofa upstairs into the living room the placed a hole into the wall and scratched the wall going up the stairs. My husband contacted the owner while the movers were still in our home and was told the would file a claim and get back to us. We moved on Saturday and everyday since my husband has called and sent text the the owner he spoke with. She doesn't answer. I don't think we will be hearing from them.

Ashley Short

What a awesome experience we had with Craig family movers! Leslie, Keith and Sam were wonderful! They were accommodating, kind and respectful of our things. We would highly recommend this company!!!

Taylor Jordan

They were great!!! On time, respectful, cared about my stuff (nothing was damaged at all) and it showed!! Very reasonable price and highly recommended!

Ray Burzynski

Moved me from Pittsburgh to Buffalo, showed up on time and everything went very smoothly. Would highly recommend Craig Family Movers for any move!

Joshua Chensny

I used Craig Family Movers for my move today and had an excellent experience. Leslie and her movers were all personable and fast working. They were easy to work with, careful with my belongings, and got everything where it needed to be in the same condition it left. I plan to use them again in the future.

Jason Farrell

I cannot begin to describe our satisfaction with Craig Family Movers! These guys showed up early in the morning yet absolutely hustled. They got us packed up and on our way in no time. The guys were very considerate of our belongings and took care not to damage or scratch anything. They took away a lot of the stress of moving. Could not ask for more polite, friendly, and professional service!! Did I mention that the price was very reasonable?!! A++ service, will definitely be recommending this company.

Darren Smith

Guys showed up on time. Worked very hard and we're genleman. Highly recommended

Keith Larkins

Leslie Beal

What awesome service my husband and I received on yesterday! Leslie provided us with very detailed information regarding scheduling our move. The three gentleman came in the house to access the work, loaded the 24/26 ft truck, moved us over 45 miles and took our remaining items to storage. The workers stayed on task and were very professional. While the movers were unloading, Leslie also came to see that everything was well and very detailed with our quote. Although, I pray that will never have to move again.....I would not only use them, but highly recommend them for your next move!!!!!

Daniel Holstein

Incredibly rude, receptionists hung up when incquiring about dates, terrible people to work with.

Lauren Geesey

Strongly encourage anyone using Craig Family Movers to demand they furnish a copy of their insurance (and verify their actual coverage) prior to using them. They caused over $2000 worth of damage to our property and our landlord's property (on April 27, 2019). We immediately notified them and sent pictures, they agreed to reimburse us, which is the only reason we paid them for their services, then they ghosted us because that is how they handle property damage. Check the BBB, other Google reviews and Yelp - they have a history of this. Our only recourse has been to dispute the charges for their services with our credit card company. Understand that the owners, Andrew and Leslie Craig, don't own property in Allegheny County and they don't provide a current address for service of process. Their "business" isn't even registered with the PA Secretary. So, getting them served for a claim with the Magistrate (small claims court) is next to impossible, and then there is no property to attach a judgment to. I've attached a few pictures of the damage, including cracks in an antique leaded glass door (which our former landlord furnished them a legit $1500 estimate for, and kept our $1300 deposit over as they ghosted him as well), two (2) broken 120v landscape pathway lights (these connect to the house, an electrician had to put a special cap to disable the current safely and up to code until we replace), and a 10' x 10' area of lawn. It took several hundred pounds of top soil added, tilling, reseeding, being covered in hay, and watering for 3 weeks twice a day as the ruts were over a foot deep. I'm certain they rationalized that a shovel and a couple of solar powered plastic lights could fix our yard, which shows you exactly the type of people you are dealing with. Make no mistake, they are not acting in good faith. They promised to pay for all of the damages, and bragged about going on 6 cruises a year. Not saying don't use them, but please hold them to the standard of functional adults operating and profiting from a business. Shame on us for having used them in the past, trusting them because nothing was ever broken then, and taking them at their fraudulent words and paying them this time.

Nicole Carpenter

Best moving experience I've ever had! The guys were really friendly and super fast. I would recommend Craig Family movers to anyone! Thank you for being awesome.

Christine Rivas

Called on a Tuesday. They said they had a cancellation so reserved for Thursday morning. Texted me Wednesday morning and backed out of the move for the following morning... someone sent a text saying “again sorry for the inconvenience” that was a little more than an inconvenience that was about four steps up from an inconvenience. Didn’t lose any money thank God. But had to scramble to find another mover for the next day move.

Nayyar Ahmed

Very efficient, punctual, and worth every dollar we spent. My wife and I had initially booked with another company to move from a 1 bed apt to a townhouse, however, they cancelled on us last minute with only 72 hours to spare on our apartment lease. Nevertheless, we called Craig Family Movers (spoke to Leslie) and booked a move within 24 hours. They sent 3 crew members (friendly and made us feel comfortable) for the same price everyone else charges and we also report ZERO DAMAGES to our furtniture. I highly recommend Craig Family Movers for your next move!

Debra Kula

GREAT EXPERIENCE!!!! Leslie was courteous and very understanding every time I had to change my move date.The movers were on time and courteous. They were very careful with all my furniture. It was a very positive experience during a very stressful event.

LaTasia Gardenhire

I used this company to help my grandmother move. On the day of the move we did a walk through detailing what all needs move. Let’s just say the movers were very careless, which resulted in a bunch of her furniture being broken and damaged. They also broke her banister moving the things down the steps. Because the service was horrible and resulted in damaged property I did not pay the price they asked for. Upon talking to the owner she was asked how will she plan on handling the damaged things and she said she’s get back to us the day after. Instead we had to reach out to them and was told until they get there full pay they won’t be reimbursing is for anything they broke and hung up.

Ms V

I would think twice about using Craig Family movers unless you dont value the items being moved. The movers themselves were great, but the ownes are LACK CUSTOMER SERVICE. During the move, the movers unfortunately damaged two pieces of furniture. The movers ACKNOWLEDGED the DAMAGE and took pictures to send to the owner. Upon payment, I spoke to the owner and he advised to also email pictues, which I did and to obtain an estimate for DAMAGES they would prefer to handle outside of an insurance claim. A few emails and several phone calls later, NO RESPONSE!!! I will be filing suit against this company for the damaged items. We all work hard for the things we have and I dont take it for granted, so its very UPSETTING when you put your TRUST into people to do the RIGHT thing and they DONT hold themselves ACCOUNTABLE.

Marina Anania

I used Craig Family Movers to move my move into assisted living. She is 92 years old and it was an emotional and confusing day for our family. Dennis and Samuel were very professional and, at the same time, very sweet and caring to my mom and her personal items. Extremely efficient and careful. I would HIGHLY recommend!!!! Marina Anania

Richatd Benjamin Robb

Professional people. Polite.

AM Mor

Charged more than quoted--were done quicker also--overheard one moving guy talking to her on the phone and saying they were done early....had no cash on him--Were they planning to give me some $ back for being done in less than 3 hours? They should have. But still were more than her quote which was in writing. Only used small U-Haul truck and...things just placed in truck--not secured. Was told $425 for first 3 hours or less in email, then said $475 in person--she confirmed the price after items loaded--so then they have your stuff--if you disagree--then what? But should have refunded me for less than 3 hours and honored her written quote to me via email. The 3 movers were very nice--

Leah Huston

Amazing workers and great pricing! Moved us quickly and efficiently.

DINA AL TALQANI

Tamera Dixon

My recent move was terrible. Items were damaged and i provided proof. There has been no communication or follow up since I provided my documentation. If this is a professional company then customer service is terrible. I have filed complaints with the BBB, FTC, and whatever other consumer platform.

Cathy Olliver

I had a appointment set with this company and I just asked her about the reviews about her company and she cancelled me for no reason...all I can say is stay away from people like that

James Foreman

Fast and friendly, very competitive pricing. They were gentle with our belongings and very nice. We will not hesitate to use Craig Family again!

Business Hours of Craig Family Movers in Pennsylvania

SUNDAY
8AM–9PM
MONDAY
8AM–9PM
TUESDAY
8AM–9PM
WEDNESDAY
8AM–9PM
THURSDAY
8AM–9PM
FRIDAY
8AM–9PM
SATURDAY
8AM–9PM

PHONE & WEBPAGE

Craig Family Movers en Pennsylvania
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