Reviews of 1-800-PACK-RAT Moving and Storage (Moving Company)

28 NE 42nd St, Oklahoma City, OK 73105, United States

Average Rating:

DESCRIPTION

Here you have the information of people like you who purchase the products and services of 1-800-PACK-RAT Moving and Storage (Moving Company) in the state of Oklahoma.

At the present the business gets a score of 3.0 stars over 5 and that rating is based on 4 reviews.

You may have noticed that its rating is discreet, neither too high nor too low, but it's only founded on very few reviews, so you will understand that the valuation is not too accurate.

You know that we don't usually bother to set tatings when these are good and we usually do it only if we have had a problem or issue...

This Moving Company is classified in the category of Moving and storage service.

Where is 1-800-PACK-RAT Moving and Storage?

REVIEWS OF 1-800-PACK-RAT Moving and Storage IN Oklahoma

Jeanne Hardimon

To expensive

donecia summers

Company is a fraud i was given a quote called and the price trippled in town less than 10 miles apart andthe price went through the roof sorry not today i chose to go with PODS upfront pricing no hidden charges .

Terah Chaney

My pod is supposed to be delivered to my new address today and I still have not received a call indicating it’s on its way. Of course they took my money for transporting my pod but I can’t get a definite answer on what time I should expect my delivery. I will make sure to never recommend this company.

Igor Igorov

Always good service!

Tammy Trenholm

This company is a joke! I have moved numerous times and never had issues like this. They lack of care for the customer. Online container pricing was not honored to start. It was only a $3 difference, so I thought nothing of it. Should have been my warning as it got worse from there! Ordered 2 containers, which were dropped off at the correct time, however, the customer service rep that scheduled my pickup, scheduled one for the wrong date. I was able to get that moved after 2 phone calls. It gets worse. I received a phone call at 5:40pm to say they could not deliver my full containers as promised and pushed the move back. I called to find out why and was told the truck was broke down. Not even an apology, much less any monetary compensation. In fact, I got an email to say there would be no compensation. When they did not call me day of delivery, I got a weird feeling they weren't coming. I called from about 12:30pm to 5pm trying to get someone on the phone. Finally I got a "manager" who said she would help me. She did not! She had someone else call me back to say they had to push out deliver again. Now my stuff is a week late getting to me. I managed to get the original driver on the phone and he gave me the local dispatch number, so in calling them several times, I was able to get them to deliver my containers a week late. I have movers empty them the next day and was expecting them picked up right after that. It has now been 12 DAYS and they still will not pick the containers up!! I called to get my money back again and got a rude "Manager" on the phone named Juanita who told me I was asking her to do something that could not be done and that "I had my opinion, and they had theirs" What? it is not my opinion that the containers are STILL taking up my entire driveway!! I should be charging them rent. They were nice enough to tell me they would not charge me another months rent for having the containers longer than one month, how nice. They give you the runaround and are horrible to deal with. Completely disappointing, horrible people work here with zero care for the customer. No one from Packrat should bother trying to contact me now as this is beyond repair. I hope no one else has to go through this and I will make sure anyone I know certainly doesn't.

Dave B

We got two boxes delivered to move my father. we wanted the boxes delivered to his new house June 18th. they did not deliver and said some one changed the date to the 21st. no one did this. So when the 21st came around they said there truck is broke down and cant deliver till July 1. My 77 year old father is in his new house sleeping on a cot. and eating dinner on a card board box. not only is he inconvenienced, but the people who bought his house are blocked by his boxes in the drive way. this is astonishingly unprofessional. go with pods our units they could not be this bad.

Gesa Cole

Our container arrived at the Charleston location over a week ago and we still haven't received it. Today is the 3rd delivery date I was given and so far I haven't received any info that it's coming today. The past 2 times we were supposed to receive the container, I received a call at 5 pm saying that their truck is broken and they can't deliver it. Even though I called their customer service the same day to confirm delivery. It seems like their customer service team is not communicating properly with the Charleston location. I was promised a call this morning from a manager, which of course also didn't happen. I have been sitting in an empty house for over a week now and 1 800 Pack rat is doing absolutely nothing to help! All they offer is $50 per delayed day and that really doesn't help!

Logan Skywalker

j walk

These guys are FANTASTIC!!!!! Everyone was so professional, helpful and kind. Mr. Schmidt was the BEST - he did the delivery / paperwork and pickup all with a smile and such a great attitude. I would recommend the service to everyone - product was clean and ready to go upon arrival...Such a CLASS ACT...

cee miller

Just don't

Kim AT

Horrible service. They did not even notify when tcontaimer arrived to facility. They daid 7 yo 10 day delivery. Then the earliest was 17 days. I’m trying to coordinate move with unloaded and for days can’t get anyone on phone. The callback line has not called and it’s been 3 hours.. this is insane Do not use this company

home shop love

WARNING!!!!! DO NOT USE PACK RAT!!!! YOU WILL BE SORRY!!!! They are NOT A REAL COMPANY. THE WAY THEY DO "BUSINESS" IS ILLEGAL!!! They will TAKE YOUR MONEY and just LEAVE YOU STRANDED!!! If you can even get them on the phone, they will NOT HELP YOU, even if you have already paid them and put your stuff in their stupid box. YOU WILL NOT BE ABLE TO GET YOUR STUFF, MOVE YOUR STUFF, OR DO ANYTHING FOR GOD KNOWS HOW LONG!!! THEY DON'T EVEN KNOW!!!

Bob Jones

Does not cover the Hilton head area. What better place to be for a moving company??

dena sloope

If I could give them zero stars then I would. Our container never even showed up! It was supposed to be delivered on a Saturday and they finally called us on Sunday at 430pm to say the truck broke down and they couldn't get us a container until Tuesday! We had to be out by Wednesday. Everyone on the customer service line was nice but you can't honestly expect me to believe that they didn't have another truck to ship with. That's all they do! Not to mention it's 2019 and the truck drivers don't have phones to call and let us know what's going on?!

Dave Melton

I hope you never need customer service from them. Their 800 number is merely prerecorded music that goes on forever and "Please continue to hold, your call is very important to us" You are given the option to leave a voice mail, they never return the call, they never return emails. I just want to get away from this nightmare. Definitely think they are horrendous in customer service, if you cant get it done on line, you are simply screwed. I will go by the local office and tell them come and get their container off my property.

chris grant

Kevin Atchison

Had them booked for 2 months and they called at 5 pm on the day they were supposed to deliver to let us known they would be 3 days late. I asked the manager to escalate our complaint (as their new delivery date was 1 day after we closed on our house) and he said “this is as far as this complaint will go.” They have offered no options or alternatives for us. We currently have a house full of things and no where to take them. We have no idea what we are going to do. Do not put yourself in this position. Do not book pack rat.

Donna Brewer

If I could leave less than one star I would. Horrible service. Leaving my elderly Veteran father without his belongings after you've gotten his money. Shameful. Born and raised in this area, and this is NOT the way to get and keep customers who share their experiences with others.

Business Hours of 1-800-PACK-RAT Moving and Storage in Oklahoma

SUNDAY
9:30AM–6:30PM
MONDAY
8AM–10PM
TUESDAY
8AM–10PM
WEDNESDAY
8AM–10PM
THURSDAY
8AM–10PM
FRIDAY
8AM–10PM
SATURDAY
9:30AM–10PM

PHONE & WEBPAGE

1-800-PACK-RAT Moving and Storage en Oklahoma
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