Reviews of Five Star Storage (Moving Company)

Joe Snustad

Great gated facilitate! Friendly ladies at the office to work with!

Lisa Ploium

Great service and storage

CB CB

Very nice clean place

Mike LittleElk

Great facility

Hank Roth

Professional service

Heather Schmidt

Great staff! Willing to help even on off hours. Clean facility. Easy access.

Mark McPherson

Great place and staff

Scott

Five Star Storage is a great place, clean, secure and well managed. Tricia, the on-site manager, is awesome!

Erika Berg

I walked in with a very specific idea of what I needed for storage. Doni showed me exactly what she had available and walked me through both units. I am making a military move and she took the time to make sure everything was squared away so that when I am gone my stuff will be able to be picked up by the moving company without trouble. I got to use the free trailer and move all my stuff in one trip. I am very pleased and highly recommend this company.

jordon g

Shopping around for local storage options. This was the only place of the dozen or so that I contacted that incapable of answering their phone (several attempts were made). Great business model. Glad I wasnt yet a tenant who actually needed support.

Mary Wolf

Tricia is amazing

Jeni Bailey

THE PLACE TO STORE YOUR STUFF!! Such a great experience, from initial contact to trailer loan, you guys rock. Thank you!

Christine White

Very friendly reception... Would certainly recommend to all my friends.

Jeremiah Trnka

Wonderful customer service, great staff, secure and climate controlled units. The best storage units I have found in Bismarck and Mandan.

Cheyenne Cash

The customer service was a 10! From the minute I called, to the minute I needed my lock cut 4 days after putting it on. The gals in the office were on the ball and even honored a promotion which gave us a free month. They were extremely helpful and understanding. I would recommend them to anyone!

April Updike

Excellent customer service and great prices. The staff was very helpful and courteous throughout the registration process and the facilities are very well kept. They truly stand up to their name!!

Daniel Anderson

Great friendly staff! Very accommodating and nice clean facility!

Shannon Metzger

Very good experience, staff was super friendly and helpful, and office organized, clean and well maintained, and getting in and out with camper is a breeze! Plus peace of mind knowing its secure!

Briana Bergrud

I would highly recommend this company for your storage needs. They have very friendly, organized and helpful staff to assist you with your storage unit. They respond to emails, phone calls, etc. in a quick manner. I knew my items in my unit were always safe with 5 star storage!

lucena17

I highly recommend 5 Star Storage for your storage needs. Their name says it all. Tricia, located at the Bismarck location was exceptional! Very friendly and took care of us through the whole process. The property is very clean and secure. There are also nice inclusions to help with your moving needs.

Robert Albrecht

Top notch place with great personnel

Book Girl

I have been extremely impressed by the team at Five Star Storage. From my initial contact to choosing the correct size to moving day, I've been welcomed and taken care of. I'm confident in the security of the facility. And my favorite part? The light in the unit comes on automatically when the door is opened.

Tony Meckle

Yes

Vanessa Buck

They really take the time to make sure their costumers are feeling satisfy with their service. Well recommended.

Terry Burke

Truly a Professional Storage business.

R'moni Redd

Great storage facility. Very friendly staff and very clean and safe location.

Jerry Cleveland

Very friendly, Doni and Tricia were very helpful in describing options for transitioning to a smaller unit later, and accessing the property. Look forward to working with them.

Wayne Kowalchuk

Recently I purchased a very rare and special 1929 Street Rod from Alabama. I needed it to be shipped from Alabama to Bismarck and put in a good, safe and secure storage facility, where at a later date I could drive up from Canada, pick it up and bring it across the border myself to deal in person with USA and Canada Customs and the necessary process with exporting/importing a vehicle. In looking on line for a place in Bismarck, Five Star Storage caught my attention. I phoned them and started talking with Tricia. She was very professional, helpful and answered all my questions. She made me feel assured that my vehicle would secure until I could come and pick it up. When my vehicle was delivered to her facility, she was there to greet the shippers, supervise the unloading and was with them the entire time as the vehicle was put into the unit, receiving the keys and pad locking the storage unit. Several weeks later, I drove up from Canada to Bismarck and was so impressed when I got to Five Star Storage. A very clean, well secured facility with video cameras and coded entry gate, in and out. The girl that was working that Saturday was very kind and accommodating as she gave me the entry code to drive into the facility. All the paper work was in order and there was absolutely not one problem. Tricia came through 100% in everything she said she would do and you could see that even her staff is a reflection of her, in how she cares to have things operated. A very clean, secure and professional facility where careful detail is not overlooked when it comes to meeting the customers storage needs. Such a great place with great friendly people. I would not hesitate to use them again and absolutely refer them to anyone. I wish more places had great managers like Tricia. Great experience from start to finish. Wayne Kowalchuk Saskatoon, Canada

Brian Thiel

Pleasant employees + clean facilities + locked gate = FIVE STAR STORAGE!!!

Joey Houle

Definitely living up to the 5-star name. Very accommodating. Above and beyond expectations. Would recommend 100%.

Scott Schatz

5 Star Storage is the best storage rental facility in the Bismarck/Mandan area. Easy access, very secure, great staff, clean and very easy to deal with if you do have any issues. Paying online for the unit is very easy and convenient to say the least. I highly recommend 5 Star Storage and will personally never rent from anywhere else.

Rico Esha

The best safe storage and a great management

Randy Ristow

All the staff very helpful we needed a storage unit on short notice and came through for us I would highly recommend them

Mark Robinson

Vary nice storage

joni timmens

Great place to rent from with very friendly staff and easy access to your unit!

Cold Winds

Great customer service, clean facility and very secure. Outdoor parking available for large vehicles which saves a few bucks.

Jason Dawson

Nice clean units... Variety of different sizes... Security is also a plus...

Trenton Creeden

Check in was very professional and helpful all my questions and concerns were answered and explained.

Matt Fricke

Great storage place. I've rented a unit here for 4+ years now. Safe and secure with quality service from the manager!

Davis Chapman

Great easy access and gated storage units

Tricia G

Very friendly staff- they did not have a unit available that was large enough for our camper- instead of turning us away- they (their idea, without us asking) actually moved a wall - yes you read that right! - moved a wall to make a unit larger so our camper would fit. Now THAT is customer service and customer service you are not going to find many places, if any at all. Highly recommend this new, clean, and customer focused business- hands down the best!

Colton Schulz

They requested, among other things, DOB, SSN, and driver's license. Extremely inappropriate for a storage company. Did not offer 24 hour access either.