Reviews of New Beginnings Moving and Storage - Moving Company, Moving, Storage Service (Moving Company)

K Childers

Best moving service ever...not that I have much to compare to because today was my 5th time using them and I refuse to even attempt to try anyone else. Always on time, great personalities, care about your belongings, and are fast! These guys are always the best!!

karan mok

One of the best moving & storage companies with quality services as well as satisfy prices.

Debbie Nestvogel

New Beginnings was the first moving company that I have ever hired, and will now be the only one. There is nothing negative to say about our experience. New Beginnings was very affordable and extremely professional. They truly made the moving process for us very easy from receiving the initial estimation to booking the move & then to the actual day of the move. We hired (2) men for the day - they ended up arriving 20 min early (which we appreciated so we could get an early start) and they didn't stop working till they left. They look care in every piece of furniture/box/item that they moved. I would highly recommend using New Beginnings for your moving needs!

Aaron Davis

New Beginnings are wonderful moving company.Did so much work for a such a short time.Work fast and reliable - true professionals ! Thanks for everything , I definitely will be using your moving service again.

purple kyng3121

i read the reviews here and looked around thought this was the best company for the job but i should of known better when i called them to set up appt mike said let me call your right back a week passed didn't hear from him i had to call t=. i told him what i wanted moved with a one bedroom he told me it would be like 220. it took like over 2 1/2 hours just to move the stuff from my one apartment and i called mike asking him about it and he told me if i wanted to reduce the time i should help them.are u freaking serious?? i pay you to do a job and i gotta help you?? thats what you get when you try and help your own black businesses you get screwed. never again , the guys were nice but i really believe they slowed around to run the clock doesn't take over 3 hours to move a one bedroom apartment.would i recommend them? no would i reuse them ?? no

Andrew Turngren

My experience with this company was fantastic. The three guys who came and helped me move my girlfriend in were extremely professional, and did an amazing job. I would recommend this company to anyone in the area that is moving. Here are a few things that I liked: -They wrapped every piece of furniture in quilts and/or plastic wrap -They were able to give me a guaranteed price -They work fast and efficiently, and you can tell they really know what they are doing. This is a fantastic company, and while I hope I won't be moving for a long time, I will most definitely use them again.

Nene Martin

Very detail oriented would definitely recommend New Beginnings as your next stop for all your moving needs.

Olivia Nigel

Your guys did a great job for us this morning.... on time, very quick and careful and smiling almost all the time. Thanks so much for your help and have a great holiday.

Matthew Henson

Worked quickly and efficiently (through the heat) to pack up and move us. Can’t say enough good things about the team. Highly recommend and will definitely use for future needs

Travis Richards

They were incredibly fast and very kind.

Toreka James

I do not recommend using this company for your move due to my experience with them breaking my furniture and not providing a proper replacement as they agreed to. On 8/6/2018 New Beginnings movers arrived at my home to move a few pieces of furniture to an office location. The major items of the move included a love seat, microfridge, mini book shelf, and a corner desk. The men arrived on time and after I showed them the items, said it would be no problem and got to work. Everything seemed to go fine until we arrived at the office and I saw that my corner desk had been broken. I noticed during the move that it wasn't wrapped (service was supposed to include furniture wrapping) and it was simply carried out to the truck. But because it was a light piece I didn't think there would be a problem. This was not the case, as an entire desk leg had been snapped off. The first mover told me that the second mover, Maqil, had LEANED on the desk leg and broken it. When he asked me if the mover had told me he'd broken it, I responded no, I didn't know until I saw it on the truck. When I asked him about it, Maqil admitted to breaking it by leaning on it and apologized. The company manager, Mike, was called and he claimed that the coverage for replacement was only 60 cents per pound. I argued that the furniture was light carbon board and that it barely weighed ten pounds, plus that it was only broken because of the movers negligence by actively leaning on it. The mover said he'd replace the desk himself, and the company manager vouched for him. I gave the mover two inexpensive desk options that he could get for replacement and he agreed to get one of the two. I paid for my service DESPITE now being without a desk, and waited on my replacement which was said to come the next day. On Wednesday, 8/82018, the mover finally advised that he was dropping off the replacement desk at my office. I asked for a picture to confirm it was there. The image he sent showed a desk that was nothing like my original one. It was smaller and NOT a corner desk by any means, which was what we had agreed to. Instead the mover had gotten the cheapest desk replacement he could find ($20 instead of the already low $50 for the desk I asked for). When I responded that this was not the agreement, he stated he was providing the desk as a COURTESY, which was not the case. He was providing the desk because he irresponsibly broke the first one and AGREED to replace it properly. There was absolutely no reason this move had to include broken furniture. There were minimal items to move and much of what was moved was not especially heavy. The only reason an item was broken was due to extreme negligence. The simplest resolution would have been to properly replace the desk with one of similar design, but even that wasn't done. This has been a major inconvenience both personally and professionally, as I literally could not proceed with my office responsibilities without a desk, which I now have to buy myself. Again, I do NOT recommend using this company despite the affordable price and the other positive reviews. Their professional word cannot be trusted. The purpose of hiring movers is to safely get your items from one place to the other, and they failed in that one responsibility.

dare devils

Good last minute moving options

Jackie Williams

I have used New Beginnings on at least 6 occasions. From the very beginning they were easy to get in touch with and answered any questions promptly and efficiently. I have used two and three men when moving and Larry and his crew were always prompt, professional and courteous. They had any supplies I may have needed and were always ready to go when they arrived. My family and I appreciate their diligence and hard work and will continue to utilize their service and refer to others.

Linda Boss

We have used New Beginnings for both of our moves in Charlotte NC and always recommend them to our friends and family. They are professional, on time and get the job done as quickly as possible, saving you time and money. They are also very reasonably priced. Would highly recommend!

BlondieECU SM

Very courteous and careful. I have already recommended them to others!

Jeremy Knight

New Beginnings moved us into a third floor apartment and my family and I were amazed at how hard the guys worked to get our belongings into our new home both safely and efficiently. We would have no problem using their services again, and recommending them to anyone needing moving services.

David Roach

We used New Beginnings when we were moving into our house almost 4 years ago. The other movers we had scheduled cancelled two days before our move and New Beginnings was able to swing a move for us with two days of notice. They got there 10 minutes early and finished the move 20 minutes early. Everything was nicely wrapped and put in its place in the new house. I 100% recommend them - we have never had a better moving experience and we have moved a lot!!

Toby Phifer

The guys have moved us 3 times and worked diligent and careful. They were upfront with the pricing and showed up on time. Everyone had a great attitude and were respectful of my family and my home. Hopefully we don't move again but if we do we will call New Beginnings.

Chris Krebs

READ THE FULL REVIEW: New Beginnings was referred to us by a family member and they did excellent work. They showed up on time, were very sociable, polite, and hard working. There were a few dings and scratches, but overall a very positive moving experience. The reason for the 3 star rating however, is based on how the pricing played out. It could have fallen anywhere in the realm of an honest oversight to a somewhat shady practice. We went the guaranteed rate route as we have heard from numerous other families that have moved how the time can add up quickly. The initial guaranteed rate that was quoted included no additional line items and I sent an email confirming this cost. A subsequent email added a $150 overnight storage fee that I did not notice (and which I believe should have been included in the guaranteed rate) until it was time for payment. To be fair, I should have caught this initially but in the chaos of the move and everyday life, I simply overlooked it. A few days after the move I reached out to Michael in hope that he would make the situation right. He's a very polite and kind person so I hoped he would see the error in their ways. I explained the situation, my thoughts on how a guaranteed rate should be THE rate you pay, and provided the original e-mail in which there was no mention of an additional overnight storage fee. Unfortunately, Michael claimed that they did everything that they were supposed to do and offered no type of refund on the $150 fee. As I mentioned above, they did great work and normally I would recommend them to anyone and everyone, but the way this was handled left a very sour taste in my mouth. If you do decide to go with them, make sure there's a very clear understanding of the cost in writing and make sure when Michael goes through your home he records a very detailed account of what items they are expected to move or there's the possibility of additional fees if he doesn't record it properly. This was a small point of contention concerning items in a shed that we planned to move. Luckily reason won out in this situation and I wasn't charged more for items I had already told them would need to be moved. Good luck with your move!

Lara Santolan

Thanks to New Beginnings Moving and their professional movers because we're settled in now and enjoying life in our new home in Charlotte, NC! We were so pleased with our move. The team arrived right on time, excellently and carefully packed the moving truck and took great care of everything. And the cost was excellent and competitive. We will certainly be recommending New Beginnings Moving to any of our friends.

Ray Muellemann

Besides some miscommunication the movers were great. They move quick and took good care of my furniture making sure to wrap it all before loading. Fun bunch of guys who seem to enjoy their job and working together. Second time using them and would do so again if needed.

Allison Li

Very good Crew and very professional. Helped me move extremely quickly for a reasonable price.

Steve Sinnicks

Like the other review said Mike never returns calls when he says. This resulted in rescheduling my move dates and waiting for call backs. Unbelivable bad customer service! I looked at the BBB and there was only three employees listed. My conclushion was they must hire day laborers for the move. They did have better rates than other companies. I will spent the extra money for another Co. If somthing gets damaged I don't trust this Mike to make it right.

Jackson Miller

I had the pleasure of using New Beginnings Moving not once, but thrice to move my parents over to as assisted living, to set up our office in NC, and then relocate some furniture over to my house. The first day went so smoothly that I relaxed completely on day two! The team of expert movers that came out knew exactly what they were doing and got right to it. I will definitely use New Beginnings Moving again for any of my residential or commercial moving needs. They have earned my repeat business

Rickey Mobley

Hi I just wanted to comment on my move from Charlotte to Pawleys island. The movers were great. friendly, fast, and efficient and much cheaper than some of their competitors. i would recommend them to anyone

Ginter Nikki

We just wanted to tell you that Larry and Steve were wonderful!! They worked so hard and didn't mind us getting in their way. It was a pleasure to work with them and I would recommend your company again.

Windy Dukes

Great experience. Today was my 3rd time using this company. I first called them three years ago I needed stuff moved immediately and on a Sunday. They made it happen. I called them back for another move. Two weeks ago they moved half my stuff and today the other half. Arrived on time and ready to work. Courious, friendly, very careful and cautious with the furniture and appliances. Very pleased with the service.

DeeDee Dennis

Wesley and his team were awesome!! They were so professional and listen to my needs. Unfortunately I didn’t care for their manager Mike. He never once said he would come out and to look at what I had to give me an estimate and just told me I need 3 men and it would take 3.5 hours. My move was actually 6 hours. And the big gentleman (sorry I forgot his name) told me it would be between 5 to 6 hours. Plus the manager told me I would have the supplies I needed and didn’t. So one of the guys went back to pick it up. But I was impressed with the team I got just not happy with the manager.

Mark McLaughlin

I had no issues with communication. I called and spoke with someone and then confirmed with them via email and we were all set. My last move took 4 guys almost 10 hours but these guys (3 of them) were done in 6 hours for a 4 bedroom house ! They were polite, personable and took great care of our stuff. Couldn't be happier !

Teresa Fetterman

Very pleasant to work with Michael and the office in making my move. They were very competent and reliable.

Robert schmidt

Nigel and Larry just completed my move and I would like to pass on a compliment about how professional and efficient they were. I will be going on line later to give a 5 star review about them and their level of service and your company. I will refer others to New Beginnings (Larry and Nigel).

Chatham Ripple

They were on time, professional and wonderful. They picked up our new sectional couch (4 giant boxes and a rug) from Costco and delivered it to our house. They unwrapped the boxes, assembled the pieces and took all the trash. They were fabulous and we will definitely use them again!

SharonJ Greer

Hi Sharita. I just wanted to send a quick note to tell you how happy we are with the guys that helped us yesterday. They were professional, positive, happy and fantastic to work with. They kept us laughing during the whole process and I'm sure they were even more exhausted than we were! Please pass along our appreciation for those guys! Hats off to them! If we ever move again, we will definitely use your team again and will be sure to tell all of our friends!

Nico O'Kuinghttons

Mike Blair and his crew did an outstanding job moving us to our new home. He was very flexible as we changed our moving date with little notice, he made sure he could fit us into his schedule. Arrived on time, explained the process and made sure his crew took the proper precautions while moving. Out of all the places we called (6) he provided the best quote so they are definitely the best value in town. I will definitely recommend his services to our local friends.

Carla Sudbury

Their moving services were excellent. They were very prompt and professional. I worked with Mr. Mike. He was very nice. He was very honest about his quote. They moved us very quickly and efficiently. We will use them again and I will refer them to others.

Cody Kalinoski

Movers were very professional. They were quick and handle all the boxes/furniture with care. We will consider them again.

Anthony Anderson

My move was flawless! The crew was polite and hard working. Would recommend NB.

Michael Ward

The best and nicest crew I could've ever asked for!! They made moving day stress free and fun. Will definitely recommend and use again one day. Thanks again!

Dorian Carter

They arrived late and took way longer than anticipated. The movers were nice, but had to stop ever so often to take breaks. I also had to help move things myself. They also had to take mutiple trips back to the place I was moving from, because the truck they arrived with was not cleared all the way.

Don Aston

We recently moved and had a great experience with New Beginnings Moving & Storage. Michael, the owner of the company, was always very professional and responsive to our needs. The moving crew (which was led by Orlando, and also included Robert, Brentwood and Ricky) was outstanding! Not only were they polite, courteous and professional; but they also did a great job of protecting our furniture and belongings, and carefully moved everything as if it was their own. Despite the intense summer heat, they worked diligently and tirelessly. We highly recommend New Beginnings, and especially the moving crew mentioned previously. It was truly a blessing to work with such wonderful people during an otherwise stressful time!

Caren Smith

I would like to say thank you! Your main guy that handle the paper and was the one in charge was incredible! I will highly recommend your company and that guy! Thank you again for making my move a little less stressful! Sincerely Lora.

Shannon Geary

They moved me in to my new apartment yesterday in 2.5 hours! I was amazed at their efficiency. I wish I knew how great they would be and I wouldn't have stressed about moving so much. Thanks New Beginnings!

Gloria Loney

We are not ones to give praise where it is not due but these guys - Brentwood, James and Steve - were terrific! On time, friendly, hard-working and so very careful of our belongings. We have heavy pieces and a narrow stairwell but they accomplished it all without hitting the walls anywhere. Nothing damaged! We highly recommend New Beginnings!

Tameka M.

Amazing!!!! The only word that my mom and I can think of when we remember our move from Charlotte, NC to New Jersey is "Amazing". From the very beginning of our moving process when the owner of New Beginnings Mr. Michael Blair came to our home we immediately felt at ease and comfortable with him and his team moving our furniture. We discussed with him our concerns with relocating and the care of our belongings. Mr. Blair explained in thorough detail the process of what was included in our move and how our items would be wrapped and handled by his team of movers. After meeting Mr. Blair we decided to look no further and chose him and his team for our move in March 2018. We were especially overjoyed to find out that he is a man of faith which really made us at ease. On our move day, the men arrived and greeted us in a professional, warm and friendly manner and was ready to get to work. Mr. Blair's men were respectful, hard working and concerned about our furniture and about us and was quick to tell us to let them do all the heavy lifting and told us to rest which was a blessing to us after being exhausted after the move. The movers traveled from Charlotte to NJ when a NorEaster hit NJ and had to travel through very dangerous high winds which could have caused the truck to flip over as they got closer to New Jersey. In spite of the weather and the bridge in MD being closed, the movers arrived on the day promised and was just a little late which was a miracle! We thank God for Mr. Blair, Sharita who works in the office and the wonderful men who moved us, you will not make a mistake choosing Mr. Blair, he is a godly man with integrity who knows how to do business the right way. Thank you Mr. Blair, Sharita and the crew who moved us, God Bless you all! We will refer you to anyone who is moving.

Nicki Carrea

By far the best movers I have ever used -- you will not be disappointed. They arrived on time, got to work right away, packed everything perfectly and moved everything quickly and efficiently. They were also incredibly courteous and professional. My main mover, Henry T. was the best! I couldn't believe how well they got the job done. Thank you for everything!

Dominic Tringale

I don't have one negative thing to say about this company, Mike, or the crew that moved my family from Charlotte to Huntersville last week. Their rates were competitive, if not the best around. Their service was top notch. The truck and crew arrived, we showed them the items to be moved, and they went immediately to work. No wasted time milking the clock or fooling around ..They accommodated every request we made including moving us on a Sunday! We highly recommend this company

Ricky Hammond

Great moving service, fast and reliable !

Tamara Friedlander

I used New Beginnings for my recent move from Charlotte to Philadelphia. Other companies said it would take over a week to deliver my things, but Mike said they'd deliver next day and they did! A crew of ~6 guys came to load up the truck and had it done in no time, they even helped unmount my flatscreen tv which turned out to be quite tricky. A piece of furniture was damaged in the move, but they handled it very well, telling me right away when they saw there was a problem and making it right financially immediately. This has been my best experience with a moving company for a long distance move. They were fast, professional, and good people.

Jon Thomas

These guys were great. I had a dining room set to move that I purchased off of Craigslist. The New Beginnings moving crew was ready early and called me to verify that it was ok if they came early. They arrived, got to work, and packed everything very professionally. They spared no effort in wrapping each piece of furniture carefully. Upon arrival at my home, they quickly unpacked everything and set it up. Great experience and I'll certainly use these guys again in the future.

dekalbdecatur404 Phillips

NoChipPaintCorruptions!!!! GetN.BeGinninGs In Your Contacts, CaLL LoG.

Tambra Listemann

Great movers! Thank you again for everything. I think the move went quite successfully and it was a reinforcement of why we were right to use New Beginnings Moving and Storage again.

Amanda Marsh

I would give ten stars if I could. We had a four-gentleman team of professionals for our move last month, and we are still thanking our lucky stars for them. These movers were SO considerate and conscientious about protecting our furniture, keeping pace, and when we arrived at our new home, they did not scuff even ONE wall! We so appreciate their time and effort on our very big move. Fully recommend New Beginnings movers for anyone who cares about their home and belongings.

John-Marc Grob

I just wanted to commend Arthur and Larry on their work this morning. They're very professional and a great team. It was a privilege and pleasure to work with them. Not only did they load boxes and set-up wardrobe boxes professionally, but they angled the truck in the driveway to avoid injuring a tree branch. This level of caring will assuredly keep you and New Beginnings solidly in the A column.