Reviews of Johnson Storage & Moving (Moving Company)

Jessica S. Calzada

Fast, professional and kind. Moving? Call these guys!

Carol Whaley

Johnson Storage and Moving were so helpful. Moving cross country was hectic enough, let alone trying to coordinate the move and everything else that is involved. Johnson Storage kept in touch with us, keeping us updated throughout the process. All the furniture and accessories were delivered in perfect condition, they movers were fast and friendly and courteous. Great company!!!!

cj b33ch3r

"The worst move you'll ever make". Lack of transparency and integrity. I've used them twice so I know it's not a fluke I had poor customer service and a bad experience overall both times. My items took longer and were more expensive to ship than I was told by the agent. The GM was extremely rude and aggressive with me- zero customer service skills. To add insult to injury my stuff showed up covered in bird poop. I'm not sure why so many 5 star reviews, but for my experience I wish I could give less than 1 star. The bright spot is that all their manual labor persons are polite, kind and professional- too bad management/logistics can't be the same.

loren noble

Don't deliver here unless you want to sit all day and have them be rude when you ask for paperwork

Kalie Somerville

Great company, moved from MO to Santa Fe. Great communication from the company trying to organize delivery time as we were moving over the Christmas holiday and had trouble getting down to NM due to weather. The guys that unloaded us were very professional and friendly, even told us a bit about the area. No damage to any items. Would definitely use them again.

Suzannah Wood

While our overall experience with United Van Lines was positive. I cannot recommend Johnson Storage & Moving Co. Our moving coordinator did not contact us or return our calls. We had to contact the national office for any information on our move!

jose aguilar

Great place very professional

Christopher Thorson

Very rude and disrespectful, unorganized my recommendation is to avoid at all cost. Save your self the hassle

Karen Piper

Following a 10 year relationship (literally) with Johnson Moving and Storage for home furnishing storage in Santa Fe while I was working overseas, I was able to finally have my belongings moved to a new home in Phoenix, Arizona. The team I worked with for storage all these years were great, and the individual I worked with to coordinate the moving/delivery of everything was the same person who helped me 10 years ago. That says something about stability and loyalty of their employees! I had a specific date in mind for delivery, which they actually beat by 3 days, as they made my delivery a priority in their route. The truck driver was the same person who packed my items from the storage facility and I could see when they opened the doors that they took great care in the placement and protection of the furnishings. With two persons unloading and asking me to verify the inventory as it came off the truck, the job went fairly quickly. Very pleasant, communicative, respectful, and helpful throughout the entire process. Nothing lost, stolen or broken! I would recommend this company for any of their services.

A G

I had a high end monitor and it was in perfect condition. Never touched after it was sitting on my desk new from box. After the move the monitor had scratches and grooves all over the screen. The claim got denied because "scraches were normal wear and tear pre move". It was a total underhanded response to deny a claim. Don't use this company. If anything happens to your stuff the extra insurance means abosoloutely nothing and I'm stuck with a worthless monitor that I will have to replace. Avoid at all costs! Edit: Reached out to owners after response. Very unhelpful and were not willing to look into the issue any further.

Colorado Gal

After a rough start with some incorrect information from their new estimator it wasn't looking good for our move from Colorado Springs to Albuquerque. However, our driver Ty was fabulous and went out of his way (including moving back his own time off) to make sure that my family was taken care of. Belinda checked in every step of the way during the move and the two of them took what could have been a horrible situation to one that was perfect. I really appreciate their willingness to go above and beyond to help someone out. Ty deserves an award for his fantastic attitude and customer service!

Dana B

We used Johnson Storage & Moving for our move and temporary storage. They were fast, thorough, and reasonably priced for our needs. The manager Tom Springer was very helpful and attentive, the moving crews are a great bunch of guys that get the job done. I would recommend this company to anyone who is moving and needs to store their belongings. Great job!

Susan Howard

Second time used Johnson for moving things (have moved 7 times before including international moves). The two Johnson moves were perfect. Great packers and loaders and helpful coordinators.

tdcrud413 .

Damn good movers.....they will go out of their way to help.

Patrick Colestock

Very professional, efficient and secure service. Virtually no breakage or loss during the move. All workers courteous and careful. No issues whatsoever.

Ann Wray

Very helpful and efficient. Great experience.

stephanie pearson

Moving is a difficult, emotional experience, but the entire Johnson Storage team went out of their way to make my move as easy as it can be. Plus, my belongings arrived on time and unscathed.

Keith Hamby

I work for this company and I have to say it's hard work being a mover but GREAT PAY$$$$

Mark Gonzales

Helpful.