Reviews of Redman Van & Storage Co. (Moving Company)

James Dobbin

Edit - Josh saved the day. Not sure who the first person I spoke with was but Josh was super helpful and got it resolved. Thanks Joshua. Was promised that my time sensitive shipment, that we paid over $1,000 CAD to have shipped, was to be received last Friday at the latest. Now telling me it won’t be here and the person repping the company is telling me it’s not her problem.

chase miller

These guys were amazing! Josh was super helpful and saved the day!

Matt Melikian

I also would give -5 stars if I could. Our furniture, which we ordered and payed for in full 2 months ago has been sitting in there warehouse for 3 weeks. Every week we've received a different excuse as to why they cant "deliver" it. The excuse last week was there driver called in sick, there were still 4 other days it could've been delivered. The excuse we got today was "our driver may or may not deliver it due to a skiff of snow(less than 1 inch) that's in the forecast. My opinion they are just stalling or incompetent. I have worked for delivery company for 14 years I drive an average for 350 miles a day all year round in ALL conditions. My customers would laugh at me if I told them anything like that. These people are just a sorry excuse for delivery company and customer service is just as bad. Stop making excuses and do your job.

Daniel Willis

If I could give this company (- 5 )stars I would, They have held a massage chiar we ordered through Tru medic that they were supposed to deliver to use a month ago!! And every week they call use with another exercise why they cant deliver it, And after telling my wife one resone I called and they told me completely something different..And yet a month late we still havent received our chair or get a confirmed answer to when we will get it.. I will never use or recommend this company to anyone.. use at your own risk

David Uptain

Great service and professional driver.

William Rupert

Absolutely Horrible Service not communicating properly. Was told that the shipment would be delivered Tuesday and that didn't then we were told Wednesday they would be in our area mind you I'm only 6 hours away from their facility and Wednesday turned into Thursday which has now turned in to possibly Friday. These guys have no communication with the drivers and can't figure out when shipments are going to be delivered. I need my shipment so my contractor can install the cabinets in our kitchen that has been torn apart for a week now and I'm paying $300 a day to sit and do nothing while I play cat and mouse with Redman Storage driver

John K Geyerman

Edit - The review below still hold true. Every time I call and talk to people at this company, they promise to give me a call back with information. They never call back. Horrible. Zero stars as far as I am concerned. Not sure if it's entirely the company's fault or the truck drivers they contract with. But horrible customer service. Weeks after I made my order from Ikea, this company called to confirm delivery date. My delivery did not show up on the specified date. No call telling me what happened. I had to call them the next day. They said the driver scheduled to make the delivery was m.i.a. They scheduled another driver for the next day. 3:30 pm the next day, I called to check on the delivery. The company tried to call the driver, no answer. I've had to reschedule my business trips. i have no one to accept delivery for me. Horrible, horrible, horrible delivery business. How are you still open?

Brittney Robb

I would give zero stars if that was a choice. This is the company that IKEA hired and we did not get a choice in deciding. They held our order at their facility for nearly 2 weeks, giving us multiple excuses when we checked delivery status about why. First their driver no showed, then the driver was sick, then they hired a new driver and would call us when they were an hour away. Upon reading google/YELP reviews this is apparently generic excuses they’ve used multiple times on other people. Finally today we see the truck pull up outside our neighbors house and go check if they’re supposed to be there for us, turns out our neighbors by some odd twist of events also ordered from IKEA at the same time we did and had been dealing with the same problems as us. The driver called them (not us) and our neighbors had to go meet them somewhere in town and bring them to their house because they claimed their GPS wasn’t working. Once they unloaded their order, they illegally parked on an emergency route and blocked an entire lane to deliver ours AFTER asking that my husband pull his truck around so they could load it into his truck instead of in front of our house. Then the 2 men asked my husband, who is untrained and does not work for their company to operate their truck lift for them!!!! For what reason, we have no idea. I’m not sure when or how your company went downhill, but it certainly has and you now have 2 more very unsatisfied customers. Fix your issues. Do not recommend them for delivery or unloading or even customer service to find out about the status of your order. Save yourself the time and hassle by going to literally ANY other company.