Reviews of Ace Moving & Warehousing (Moving Company)

11365 Xeon St NW, Coon Rapids, MN 55448, United States

Average Rating:

DESCRIPTION

Here we offer you the reviews of people who are purchasing the products and services of Ace Moving & Warehousing (Moving Company) in Minnesota.

Right now this firm has a score of 4.8 over 5 and the rating has been calculated on 87 reviews.

You may have noticed that it reaches an reviews average is practically the best one, and it's based on a large number of reviews, so we can think that the valuation is very faithful. If people have bothered to give their opinion when they've done well with the business, is that it works.

As you know, we don't usually bother to put scores when these are correct and we usually do it only if we have had a problem or incidence...

This Moving Company is included in the category of Moving and storage service.

Where is Ace Moving & Warehousing?

REVIEWS OF Ace Moving & Warehousing IN Minnesota

Leslie Wilson

I called several companies and checked reviews to find a company to do a move from a storage unit in MN to a new home in CO. Every single person I contacted at ACE was professional and efficient, providing an accurate quote. The men on the load were on time, professional and hard working. The men on the unload were exactly the same. I am happy to recommend ACE Moving with no reservation.

z manners

Great job, moved fast and worked hard

Barbie Schmalzer

We were very pleased with both the communication throughout the process and the moving crew. From start to finish the experience was positive. They were very careful with our items and careful to protect the houses as well. I would definitely recommend Ace Midwest.

.Kimberli Holm

Zachary Pleiss

I would highly recommend this company! The guys showed up right on time and were very careful with all of our stuff. All the workers were polite and all of them were approachable. From the estimate to the final move-in we had a great overall experience. 2 thumbs up!

Jenny Moak

Dwayne Posthumus

Jan Benskin

Everyone was very personable and worked extremely hard. They went the extra mile in helping us pack some items that were difficult for us. They were also extremely careful with the furniture and conscientious in making sure everything was done the way we wanted. Thanks, guys, for making this part of the move pain-free!

J.C. Hamlin

I had to evict a tenant from a three-bedroom home, and then enforce a writ of recovery (i.e. locksmith opens the door, sheriff clears the place, and then movers move in to clear everything out). So, I started looking around the twin cities metro area for licensed and bonded moving and storage providers that could handle the complex process of an eviction move-out. I found only a handful that advertised the service, and one of them I called said they no longer did evictions. When I called Ace Midwest Moving & Storage, I talked to the receptionist who referred me directly to Doug. Doug was extremely knowledgeable about eviction move-outs and the process, and was able to get me scheduled with a very short notice, only 1.5 days. He spent a long time on the phone explaining the process and providing me with options and advice. He recommended an excellent locksmith to help us get into the house on the day we enforced the writ of recovery as well as to change the locks. The sheriff, the handyman, the locksmith, the housekeeper, and the moving crew of three all showed up on time, the locksmith quickly gained entry into the house, and the movers from Ace worked tirelessly for over 3 hours to clean up, pack, and move to the garage the huge mess the tenants had left behind. After the move to the garage was over, Doug continued to provide advice on what to do next, providing options like renting a truck for them, providing movers, and asking them to move their belongings elsewhere or rent a storage unit nearby and move it to storage, etc. In the end, with Doug's advice, I was able to evict the tenants, get them to get all of their stuff off the property, and get it completely turned, including disposing of 1,000 pounds of pure trash the tenants left behind, and then show the house which rented to the first people that saw it, all in seven days. My thanks goes out to Doug for the fantastic customer service and wealth of experience he shared with me which made all of that possible. If Ace can handle something as complex as an eviction move-out with that level of quality and service, I am sure they can handle just about any moving and storage needs and do it exceptionally well.

Jesse O

The sales department really helped us out with a last second change in plans. That being said, they also under bid the job by $500. The people that moved us out did a great job, however the move in was far different. Even though it was the same movers, I’d say that 80% of our things were just carelessly dumped in our garage. A 3 car garage was jam packed without even an aisle. That’s what happens when you move yourself. Broken were a lamp, a dollhouse and a huge gouge in our piano. With the dollhouse the guy replied “ well that happens”. It does when you’re not careful or don’t care. They repeatedly stated that they had another job to get to, which was evident with the performance. I’ve probably moved 40 boxes out of the garage already, so I will say I will definitely hire somebody else next time................... Revised After speaking with their sales manager Doug, I am even more displeased with this company. This guy never once apologized for the broken item, or their level of service. Instead he chose to blame me for not holding the hand of their “professional “ movers. I reached out to the owner with no response, which I’m not surprised by in the least. The marketing manager was the only one who took any ownership of the situation. After further consideration I would tell people, to NEVER use this company

DB Flemming

Right on time. Very friendly. Very efficient.

Carrie Soerens

Great experience with this company. The movers were very polite and moved our stuff with care! I would definitely recommend this company!

Heidi Nelson

Great communication. I was kept informed on arrival, what would happen, links for information on moving, etc. Movers were professional, careful with all items, and respected our property. Definitely recommend!

Lorri Weisen

Fantastic job by Grant and Chris. It was pouring rain in the middle of March, and icy and cold. These guys knew exactly what they were doing and were efficient and careful. They took great care making sure everything was covered and dry. Hard working guys. Highly recommend! Be awesome and buy them lunch if you get a chance- they earn it!

Laura Koewler

We had an excellent experience with ACE for our move from minneapolis, MN to Seattle, WA. Pedro led an excellent team of packers and loaders who were efficient and very polite. We had a complicated situation with two drop offs and his team understood and was very easy to work with. We also had a shared truck with another move and the truck did not have enough space to fit our stuff, but Pedro made it work. He worked so hard to repack the truck and was really creative in solving problems. I have been a part of three cross country moves and this was by far the smoothest. I would highly recommend Pedro and his team at ACE.

Dave Mergens

Ace Midwest was by far the most cordial on the phone when I called around to get estimates. They truly wanted my business and even sent out an estimator to walk through the entire process before we signed. From the estimate to the move the entire experience was great. The packers and movers were professional and prompt. I highly recommend Ace Midwest!

Deborah Landwehr

Ace Moving and Warehouse did an amazing job. From start to finish they worked with my schedule. Coming to the house to make it more convenient for estimates, Joe was efficient and friendly. The office staff Katie called to keep me informed and prepared. The movers Tyler and Peter worked hard and were very courteous. When done I received a call to make sure I was satisfied. I would not hesitate to hire them again!

Tim O'Connell

I wish I could name all the crew by name, but Chris and his crew were fantastic. Very helpful the entire pack and unload. Went the extra mile to protect our stuff, yet still worked super quick. No way me and my buddies could have accomplished all they did.

MR7 com

Sara Vnuck

After a slow start scheduling the bid process on our move, I cannot say enough great things about Ace. Ashley in the office was phenomenal dealing with paperwork and scheduling. Due to a hitch in our closing processes, our belongings had to stay with them for a week and they were so kind to us during that entire frustrating process. The actual guys doing the move (Marc and Dayton) were AMAZING, polite and kind and very cognizant that what they were packing/moving meant something to someone. They were constantly asking questions and were very efficient. Not a single regret in using Ace at all. They were the cheapest bid because of the location of our old house and new house being minutes from their main office. We were a bit concerned that may translate into care/attention. And at the end of the day, NOTHING could be further from the truth. They were so professional. Took the time to make sure pre-packed boxes were still secure. Wrapped our large furniture with extreme care, including my 55' 4K HD TV. I would use them again in a heartbeat and recommend them to any family or friend that I have with a move in the future.

Terry Small

This was the best I could have ever experienced. The 4 person crew were polite and efficient. They never stopped for 8 hours. If I would ever have to move again I would call Ace. If you are moving you would be a fool not to use them.

Terry Lindgren

Sean Springer

john britto

excellent service and very much satisfied

Ryan Thorson

My actual moving cost was closer to double the cost than the actual quote provided. This included a salesperson coming to the home to go through everything to provide the "best estimate possible". Within 10 minutes of arriving, the lead for the move realized the estimate was extremely inaccurate. As a result, my children and family were displaced for a day (we were promised same day packing/moving/unpacking) and I was forced to take an additional day off of work to coordinate the unpacking process. We had to drive two hours to grandparents' homes so our children had clothing and a bed as the company packed up their clothes (including the bag of "do no move" items with clothes in them. After speaking to a supervisor, we were reminded that their policy is that estimates are just an estimate and the costs are based on the time taken to move. This was a clear bait and switch tactic. Management told us they were "sorry" there was "nothing they could do". This was not a good experience. The moving crew itself was good, but the business practices are very unethical. I would not recommend them based on their business practices.

Amy Lopez

Ace Moving was great! Clear communication and pricing, on time, and efficient. The movers worked hard and quickly all while taking great care of our belongings and our house.

David Lutz

Ace Midwest helped us move from Plymouth to Mankato, MN. The overall experience with Ace was great! They were timely, friendly/professional, and took great care of our belongings. We had a delay on our move-in date, and Ace stored our belongings until our house was ready. I will definitely use Ace for our next move, and recommend them to anyone searching for a moving company.

Chum Struve / LegalShield Independent Associate

Fantastic service and very reasonable prices. I have used them twice now and will never use another company.

Rick Albrecht

Ryan Taylor

Wow. The guys did an amazing job. Fast, efficient, friendly and super professional. Not to mention the pricing was much better than their competitors. We would definitely recommend.

Travis Curren

The crew that did our recent move was absolutely excellent. They were friendly, prompt, courteous, handled our stuff with care, and didn't mind my young kids asking lots of questions. I had some large items that moved with us and they handled them easily. They were done in under 4 hours both days for load and unload, saving me almost half the cost of my initial quote, and I had enough stuff for a 48 ft semi. I would strongly recommend Ace for any of moving needs.

Family Walmsley

Great experience from beginning to end.

Jerry Felton

We did our local move in two steps. After having a good experience in March we called Ace to finish moving our shop equipment this August. All workers were courteous, careful, speedy and able to move even the heaviest and large items without damage.

Brandon Doyle

Team did a great job moving and storing our furniture when we built a new home.

Jean ODonnell

What a good team of workers. They were efficient and conscientious. They made me very comfortable with the way they handled everything. They arrived on time when they said they were going to. I felt that their pricing was very very fair. I couldn't be happier with the way my belongings were treated. I think they handled everything as if it was their own belongings. I would definitely use this company again

John Bernier

Lee Newcomer

Superior service. The original estimate was lower than competitors and Joe volunteered to do a second estimate. Although the cost rose slightly after that second review they were still thousands lower than others. At the end of the move they were right at the estimate. The team was hard working, very thorough, pleasant and even fun! There were no damages despite 350 boxes of material and lots of furniture that was fragile including a baby grand piano. When I checked references a realtor told me that she uses ACE about six times a year for her clients and the moves have all gone well. Other references were stellar. They get my highest recommendation!

Alison Narloch

Kim Wolter

Great moving company. there were 3 people moving me 180 miles. Cory, Luke and Dwonne we courteous and very helpful. They had me moved within the day ( Over 180 miles away ) and in their efficiency, came in also under the bid. I'd give them more than 5 stars but that wasn't an option!

Bobbi Beberg

Friendly and efficient team. Duane, Corey and Andy were terrific!

Sabrina Holliday

D Dinnov

Good experience! Fast and thorough team that came in under quoted price. Thanks! Will hire again.

Becky Brenner

Jody and crew were courteous and very efficient. They swiftly went to work and got the job done without a hitch!

Sarah Peterson

Just moved into a new house with the help of Dwayne Posthumus and his crew. They were friendly, efficient and helped us get all of our things safetly into our home. Would highly recommend them. Thanks guys!

Jennifer L

We ended up with an unexpected need to have our things stored in the moving truck for 5 extra days. Everyone was extremely courteous and helpful, especially Doug and Ashley, as we were figuring out how to make this work. When we finally moved in to the new place, Pedro and his crew did an awesome job. It was a stressful experience overall, but Ace really helped it be less stressful by being so accommodating, and the guys were very careful with our stuff. I also received several bids before moving and this company was right in the middle - not too high but not scary low. I highly recommend Ace Midwest Moving.

wendy riggi

In setting up reservation the ajent was Very helpful, answered all questions Truck arrived on time the guys were Great efficient and moved with speed I would suggest this company for All I have used tbem on serveral occasions and never been dissatisfied

Gretchen Sewich

Ace Movers did an amazing job. They were so informative from the beginning. Greg came out and did a walk through to ensure my quote was accurate. Dwayne, Andy and Corey were awesome. The were very professional and friendly. I highly recommend this moving company

LilAmour .

Samantha McKinney

Working with ACE was an absolute pleasure. They made a stressful life event so much easier. The crew was respectful, careful with our belongings, and extremely efficient. We were overwhelmed with their excellent customer service and will definitely use them again!

Brian Flaten

Manny and team did an excellant job with our move in Blaine. They were on time, polite and took very good care of our furniture. They were very flexible and even helped us move some existing furniture in our new home. The move times were very close to the estimate. Thanks to all at Ace who helped us through the move.

Web Admin

Excellent. This is the second time we have used Ace and even though it probably is our last move, I will recommend them to anyone that is looking for movers. On time, accurate quote, professional, great guys to work with. Thank you again!

Donny DeMaris

If you’re looking for a company to move your stuff without damaging anything and in a timely manner, Ace Midwest Moving and Storage is where it’s at! We had them store our stuff overnight and everything arrived in one piece and was delivered quickly! The guys who did the moving were super friendly and respectful. We will recommend them time and time again! And not to forget, the customer service was amazing! Marena was quick to get everything handled and so nice! We also had somebody come to our home and give us an estimate and he was also awesome!

Dawn Waltemath

They were easy to work with, moving guys were fantastic and the follow up was great!

Sarah Ward

The Ace Midwest Moving team made our move as easy and stress free as possible. They took great care of all of our personal belongings, wrapped and padded our furniture and worked quickly saving us time and money. They have great customer service from beginning to end and we would recommend them to anyone!

Jesse Johnson

Manny and his crew were fabulous. They were courteous, hardworking, and their customer service skills were on point. I would recommend these guys to anyone.

Susan Dahle

From start to finish, a pleasure to work with. Everyone was so helpful while planning the move - having someone come out to walk the house for an estimate gave an accurate quote. The movers were fast, efficient, careful and just a pleasure to work with. I highly recommend this company for anyone moving!

Kristine Pearson

The whole crew was very professional and friendly and expeditious!

Kjersten Krantz-Odendahl

Someone came out to do an in-home estimate which went really well, and I really appreciated. I was told at that time I would get 3 wardrobe boxes for free that I could pack while the movers started their inventory. The day the movers showed up, they didn't have the boxes I was promised. The movers wrapped my clothing in packing blankets and said they would transfer the clothing to the wardrobe boxes asap when they got back to the shop. Fast forward to my delivery and my clothes were still just in the packing blankets. Fast forward to my bill where they tried to charge me for the boxes I was promised for free and ended up not getting anyways (they did adjust the bill upon my request). The day I expected (and was guaranteed) my delivery, I hadn't heard anything by late morning. I called and left a message at the office. I didn't hear back until about the time I expected delivery and was told the truck hadn't left due to mechanical problems. When asked why I wasn't informed, the manager didn't have an answer for me. Skipping back to delivery, the company misplaced a camping chair and lost a screw for my table. They disassembled and reassembled my table, so I was frustrated to find the missing screw later when clearly the delivery person knew it was missing and didn't say anything. The whole process lacked good communication and was very frustrating for me. It was difficult timing over the holidays with people out of their office, etc. However, they shouldn't have accepted a job they couldn't handle if that was the case. The settlement process was easy which I was thankful for. Overall, the basic mechanics of them loading, shipping, and delivering happened, but the process was very stressful. If you don't want added stress for your move, I would suggest looking elsewhere.

Adam Sidler

Everyone was so friendly and helpful. They were dependable and a joy to work with. Highly recommend.

Guiding You Home Real Estate Team

ACE Moving and Storage is a fantastic moving company. My husband and I have hired them a number of times for our own personal moves and for moving office furniture. They are always professional, efficient, and competitive in price. As a professional Realtor, and because my experiences were so great - I refer them to my clients every chance I get!!

Lucas Wilson

We hired movers for the first time for a family move. Ace Moving arrived promptly and Drake's team did an excellent job with communication and care of our furniture and other property. We were also able to pick up used boxes with a refundable deposit. Ace Moving Coon Rapids is also Veteran Owned and I highly recommend them!

Vanessa Hendricker

We've used Ace Midwest for our move from the Midwest to the WA. The driver Pedro called us the night before to give us an eta and the next day he arrived at that time with his co-worker Manny. The handled our stuff with professionalism and care. Both, Pedro and Manny, were very efficient and friendly.

Chad Brady

I was really impressed with how the move went. From estimating and planning to the big day (or days in my case). The success is dependent as much on the movee as well, so be prepared, they go fast. There were a couple things that I forgot about our didn't think of and the team accommodated my brain lapse.

JM Richardson

Ace moved us from St. Cloud to Minneapolis with only a few days' notice. They were on time and got the job done efficiently and quicker than expected. Nothing was broken. The office staff was professional and the only moving company I called that actually answered my call. Highly recommend!

J300frost

This company has been absolutely horrible to deal with. When they moved my stuff they hid things they damaged by putting it under other things. Then when I tried to file a claim because it was light items they are valuing it at less then 5% of the value. They workers while nice apparently were not careful and hid there actions. I would never recommend this company. They are HORRIBLE

Patrick Blahosky

This moving experience was first class with Ace. They really saved us. There is no way we could have done it without them. They were very professional through the whole process. Exceptional service at a great price. I highly recommend them.

Justin Hedberg

Ace Midwest did a thorough and complete job, thank you very much.

Clint Kuipers

Janet Roseen

The Ace team was on time, courteous, organized, quick and really worked as a team. I recommend them highly!

Velvet Key

We moved with Atlas Van Lines last year from MN to NC and Ace Midwest Moving and Storage(as they were then called) was our local mover. We experienced several issues on our move date; I'm not sure whether this was an Ace issue or the company that they subcontracted with. Ace does not move you...they subcontract with other moving companies to carry out your move. This information was not disclosed to us prior to our move, but only after there was an issue with the movers concerning their arrival time. For us, the subcontractors showed up hours before our scheduled window. According to the conditions of our move, not being ready would constitute an hourly penalty or fee. Even after the mixup was supposedly corrected, the subcontractors tried to get us to sign documents that would have assessed a monetary penalty on us for not being ready for their arrival. Luckily, I read over the documents and refused to sign. Also, we were supposed to have had full value protection for our move since we were AAA members; however, the subcontractors didn't have that information, which resulted in much back and forth between the movers, Ace, and us. All of this confusion made a stressful move that much worse. One of the few highlights of our move was our interaction with Doug. When Atlas Van Lines failed to deliver our belongings within the agreed upon time frame, he was extremely helpful in giving us contact information for Atlas and letting us know about a coupon on Ace's website offering $100 for any long distance move. He even gave us his personal cell phone number so that we could reach him if needed while he was on vacation. Many thanks to him for his assistance. All in all, due to the fact that they used subcontractors to facilitate our move and the wide range of mishaps on our move date, I cannot recommend Ace Midwest Moving and Storage, Additionally to anyone scheduling a long distance move with any company, make sure to get information concerning the interstate mover's liability or penalties if they fail to deliver your property in the agreed upon delivery window.

Nicole Fenstad

I was thrilled with my moving experience with Ace Moving. Duane and Andy were so efficient, professional and pleasant. They took a lot of care putting rugs down in both of my houses throughout the moving process so my carpets stayed clean. I appreciated their care for my things and they also went above and beyond helping my father with a new mower and moving a cumbersome bench. They just jumped right in. Thank you Ace Moving!

Deb Ward

Andrea Martinson

Drake & Peter were fantastic! They were professional and personable and took great care wrapping our largest house items and transporting and unloading at our new house. They worked quickly, ask questions and overall made the moving experience so much better! I would definitely recommend!!

Jennifer Berg

Great crew!!! Everything happened quickly and exactly like i wanted - i will recommend this company to anyone! Dwayne and his crew were amazing! We all had some good laughs :)

Megan Moreau, Realtor

Rana Abrego-Beach

We have used Ace Moving twice. They make what is normally a very stressful time, so much better. They use a lot of care and are very professional. Definitely recommend them!!

Chris Jacobson

Greg Palmen

Outstanding workers: Chris, Alex, Manny. Semi driver skills were off the hook! Backed the 40+ foot rig down a narrow drive hundreds of feet through tight turns, trees and down a hill to put the trailer close to the house and speed up empty time. They finished ahead of the estimated time! Highly recommend this team and there attention to detail, quality, dedication. Thank you,

Travis Pierce

Showed up on time and worked very carefully and quickly. Would recommend for any local or national move.

Ash&Al McCoy

William Baker

The movers were prompt. Chris, Chris, Cooper and Luis did a great job. From covering floors to placing the furniture. And they kept on task until the job was done. Thank you.

Amy Campbell

Tessa Mettel

Fantastic experience! I am so glad we hired Ace Midwest. The office staff was very flexible, and courteous and even checked in during the move. The movers, Shawn, Jodi and Tyler, were friendly, professional, efficient and really cared about our stuff. I truly can't say enough about how great and stress free they made our move!! Hire them for your next move, you will be happy you did.

Bryan Pierson

I've used Ace twice now, and both moves we're flawless. Fast, professional, and even with my idiotic packing skills, nothing was broken or damaged. Movers we're on time and completed faster than estimated. They were cheaper than any of the chains I priced out as well. My back thanks me.

Amy Weiss

We had a great experience today! Our movers were friendly, professional and efficient. They took the time to make sure the home was ready to go before they moved the boxes. They did a fabulous job!!

Scott Koscielniak

A very pleasant experience. Estimator was thoroughly knowledgable for multi-house moves, which we closed on one day and had a delay of three days to move into the new house. We were able to store our stuff on the semi-trailer in their secured yard during the wait time. Time to load and deliver was less than estimated, and the invoice was adjusted to reflect that. Up-front pricing, reasonable prices (average pricing from what our research determined) no problems with the move process, and the company communicated extremely well. Moving team was quick, efficient, and respectful of our items and our time. They were able to move all large and heavy items we had. I would use Ace Midwest again. Highly recommend. A+

Tom Wilcken

3 guys. worked in the rain.

Business Hours of Ace Moving & Warehousing in Minnesota

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
8AM–5PM

PHONE & WEBPAGE

Ace Moving & Warehousing en Minnesota
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