Reviews of New Generation Moving & Storage LLC (Moving Company)

Karlene Walker

The process was smooth and professional from start to finish! The guys were super nice and efficient we would recommend using them to anyone moving!

Ed Santana

I have used their services on a couple of ocassions for industrial moving. TOP NOTCH OUTFIT! Punctual, very professional, courteous crew, expeditious, competitive price and above all they deliver as promised. I have used many moving companies in my career and these guys are too notch! Thanks guys!

Michaela Dunn

This was literally the best moving experience I have EVER had. I have never paid for any help in the past, but this required some professionals. Furniture, boxes, you name it -- they were able to get me settled very quickly. In a few hours, my stuff was put where it needed to go, and I was able to start unpacking even faster because of that. A huge thank you to Kevin, one of the owners, and all the staff involved! You guys really helped me get settled! When I move again, I will definitely reach out to this business. Thank you!

Stephen Scott

I had an amazing experience moving with New Generation. Everyone was prompt, responsive and very professional. The owner, Shaun, could not have been more helpful and accommodating. They even moved up my day on very short notice, given some rain forecasted on my original date. I would highly recommend New Generation to anyone!!

Greg Driscoll

Shawn and his crew at New Generation Moving were excellent! They were very professional and courteous throughout the whole process of our move. They even went back and got a refrigerator that we didn't think we needed and somehow were able to get it into the new place (it was a real tight fit). I would highly recommend New Generation!

Carlos Santana

From start to finish, New Generation Moving and Storage was nothing less than top notch. They were able to squeeze me into their busy season schedule and make my move in one day. I greatly appreciated their prompt service along with their extra care which was taken with the larger/more fragile items in my house.

Kelly M

What an amazing moving experience! We had the team of Adam, Tim and Ryan and they were absolute gems. They have a super attitude, are incredibly helpful and possess an exceptional work ethic. They made a very stressful time super easy and for that I am grateful. New Generation Moving & Storage is highly recommended by me!

Tom Clements

he crew was on time and made the move easy. Good group of hardworking guys. The price was fair and nothing got damaged.

Christine Hadden

several times in the past and have referred them to countless clients. They are so friendly, helpful and efficient. Moving is never fun, but these guys sure made a difficult day a whole lot easier!

Jason Pappas

Next Generation Moving is A+. Let me start by saying I am a perfectionist. I just moved into my first new construction home. Naturally, I was extremely concerned with damage during the move. However, the team at Next Generation executed the move, during Tropical Storm Jose, perfectly! Eddie (foreman), Victor, and TJ worked extremely hard to make sure nothing was damaged. These guys busted their butt from 8AM till 4PM! They used extra pads on everything to protect the furniture from the rain. Once on the truck they even put pads under the furniture to prevent water damage to the legs. In addition, they had floor protection for all the high traffic areas. Eddie was a pro putting all the furniture that had to be dissembled back together. These guys are as good as it gets. I highly recommend them to anybody looking for a mover and want TRUE professionals to execute the job.

Matt Beagen

Excellent service and pricing!

Lonnie Blackwell

I have moved 17 times and these guys are the best ever. Shaun was amazing and kind to work with as our plans changed over and over again. All of the guys were friendly polite organized and fast. They handled our antiques and personal belongings as if they were their own treasures. Their price was right on the money and the service was EXCELLENT!!! I totally recommend this company!!! Thank you Shaun, Kevin, and the rest of the guys.

joseph boyd

Great movers very fair prices

Joyce Todisco

From the first call to New Generation through move in day, everything about the process was smooth and professional. When I called for an estimate, one of the owners, Kevin, came out the same day to see the home and provided a quote within another day or two. Nothing I appreciate more than someone who wants to earn your business. Move out day went great. The entire team of 4 were prompt, courteous, and respectful of our property and home. They held our items overnight and unloaded the next day with the same level of service. Much appreciated considering it was a Friday afternoon. All beds and baby's crib were reassembled. Heavy objects were placed where we asked (they always double checked) and with few exceptions, all boxes ended up where they were labelled. Highly recommend. Thank you!

Vera Sakalova

Overall experience well below expectations. Pros: they were punctual and polite. Cons: They game for an estimate a few days before and calculated the full move to cost about $2350. The person who did the estimate indicated that we could try to save a good portion of the money if we boxed up and moved some of the items ourselves, like paintings/pictures, clothes, electronics. We spend a week moving miscellaneous items in an effort to get the price under $2000, ended up packing all our books and moving all our clothes and shoes, paintings, some electronics and other miscellaneous items before the “big” move day. The total price still ended up at $2800!!! They also indicated during the estimate that we could leave stuff inside the drawers on our nightstands and a little armoire and they would just move them as is. They actually boxed that stuff up - I had mine and my daughter’s passports inside the armoire and now I’ve spent 2 days looking for them, I have no idea what box they put them in! They also forgot some things at the old house which we now still need to move ourselves. I am very unhappy with my experience, wish they gave an honest estimate right from the start because we had estimates from other companies that were slightly lower, but we liked New Generation so had decided to go with them. Lesson learned the hard way.

Chelsey Switzer

I highly recommend New Generation Moving and Storage for your moving needs. They did such wonderful job with our move earlier this month. The movers were so efficient and professional. They also handled all of our belonging with such care. It was a seamless and stress free move! We highly recommend them!

Steve Isom

I have now used Shaun and his team twice - once from Southie to Milton and once from Milton all the way to Nebraska. Simply put, this is what GREAT looks like in terms of movers. Shaun has given me unbelievably accurate quotes, handled the packing and moving with incredible care and is an overall pleasure to work with. There’s not a single complaint or constructive criticism. I would be more than happy to talk to anyone considering Next Generation.

Sarah McGillicuddy

Overview: Gave New Generation a chance based on reviews. Moved out of a 1300 SF home. Paid $3K for the move and an additional $1K in tips ($400 for move out team and $200 for move in team + lunch and rental of a truck to move additional belongings that the moving company didn't take). Overall cost for a 1300 SF move was $4K. Had a number of legitimate complaints and was given two $25 gift cards by Shawn the Owner. Nice gesture but not even close to a solution in my opinion. Tips: Pay for the extra option of having them wrap wall hangings and mirrors. What wasn't communicated to us was that this also applied to anything that was fragile was not moved, therefore we had to rent a truck unexpectedly which was an additional expense and stress. Pros: Both the move-in and move out crews showed up on time and the company was responsive. Very nice personality and attitude among the team that moved us into our new home. Affordable. Cons: Clogged the toilet of the house we moved out of and left us with a disgusting mess to deal with hours before our walk through, left a lot of trash in the home we were moving out of, a suitcase of clean clothes was accidentally put on the moving truck arrived soaked through with many clothes ruined despite multiple washings, delivered our sectional sofa without the metal connecting piece, delivered daughter's dresser with missing knobs, took my husband's tools. My biggest source of dissatisfaction was that despite purchasing the move out team lunch and tipping them $400 they would be so disrespectful to our home. Same was true of the move in team, I have two young children (1 and 4) we moved in on Halloween day. We tipped the move in team $200 and also purchased them lunch, they didn't set up one thing, not a bed, not a table, didn't unwrap the plastic on our mattresses, didn’t put a shelf back in a cabinet. To come home to a new house from trick or treating and have to make our kids wait while we assemble their beds was a HUGE disappointment. The team did return our tools, knobs, and sectional sofa piece after we called. Bottom Line: Life is about expectations. We didn’t get what we paid for, we didn’t get what we were told and after generously tipping felt taken advantage of. Moving is not a place to cheap out – lesson learned.

Bob Magee

We are moving after 41 years. A difficult task to say the least. Kevin, Shaun and the one crew that we have met: Adam and Eddie, have lightened the load considerably. Kevin came and I pointed out things that I needed moved rather quickly, just to have room to paint and pack. He took notes and in about a week Adam and Eddie showed up on time at 8 a.m. and took care of everything. By noon a lot of bulky heavy items were wrapped, inventoried, tagged and packed. The next week I reached out, and Shaun said I could drop off more items for storage as long as I coordinated a time first. So yesterday, I showed up at their Warehouse door with a small truckload of boxes. Eddie took them off my hands and inventoried and tagged them. We will keep everything in storage until we sell and our new house is ready, probably June-ish. Then we will have them come get the last of our stuff and move us in. EVERYONE has been polite, professional and pleasant. Anything to help. Bob Magee

Raul Salas

Highly Recommended.