Reviews of Charles River Movers (Moving Company)

David Johnson

This is a family business run by a really caring and honest guy. I've had great experiences with them whenever I've had occasion to and would recommend. They have a somewhat informal vibe but I enjoy that in this day and age. Moves are done efficiently and to spec. No complaints here.

Denise DeBernardi

Moving is so stressful and Charles Rivers Movers made it all seem easy. Nice respectful men who took care of everything and really listened to our needs. Very fair price for such quality work and service. We used Charles River Movers in May 2018 to empty out our 7,000 sf home where we lived for 23 years. It was a very complicated move with items moving to 7 destinations in 3 states (MA, FL, SC). They sent 3 trucks and 6 men and got everything wrapped and loaded onto the trucks in a single day. The guys were so polite and competent. They were always in communication with us. Nothing got broken and everything went where it was supposed to go. I strongly recommend Charles River Movers.

Scott Brewitt

Absolute best

Daniel Kilbreth

We had a difficult move, despite the fact that it was a very short distance. The elevator at our new location is like one of the smallest and slowest in Boston. Nonetheless, the big things, such as desks, Conference Room table, filing cabinets all made it up to our 4th floor accommodations. Friendly guys, careful with our stuff. It was Labor Day Weekend, so finding a mover was difficult, but everything happens for a reason, I guess. Very satisfied and happy to recommend Charles River Movers.

Christopher Morgan

Charles River Movers did a fantastic job with my move. They were both careful and efficient. I would definitely recommend them to everyone!

Karla M

Whatever you do DO NOT use this company! You will regret it. They behave like thugs and totally unprofessional. So many other options, no need to risk it. When we reported the incident we had with the guys that showed up to the so-called manager, he literally did not care. We are reporting them locally as well and letting everyone know to watch out. I never do online reviews but I thought this one was too important to let go. If I can avoid at least 1 person from having such a bad experience it would have been worth it!

Kat Barry

This is the second time I have used CRM to help me move my son. Any time I have called, I've reached an actual person, not a recording. Anyone that I have spoken to has been very personable and helpful. Scheduling the moves was quick and easy. On the appointed days, the men showed up on time and went to work quickly and efficiently. The first move was from a fourth floor walk up on a hot day. The guys did it all without complaint.(I complained and whined a lot, I was hot and miserable). The move went smoothly. The second move had a couple of stops, pick-ups and drop-offs. Again, all done seamlessly, by awesome guys. Everything arrived in the same condition that it was picked up in. On the second move, some things went to a storage unit. The guys took the time to pack the space so efficiently for us that we actually had some extra room. Very impressive. Great guys, awesome service and a good price. I absolutely recommend Charles River Movers and will definitely call them any time I need a mover.

Matt Lyons

Had a tenant leave an apartment, but left many of their belongings behind. Had crm move everything and they did everything as requested. Erik and Luis were very helpful on the phone.

Jay Penta

Solid company, great guys. I have used them at least 4 times in 5 years. Prompt, careful, and priced adequately. Competitive business but I found the company I'll use every time. Every experience has been a good one. Highly recommend.

Beth Perry

The men who did the actual moving were very nice. However, they lost one of our boxes and also tried to deliver some one else's furniture to us. The response to these mistakes was to not return my calls and I have not been reimbursed for the items they lost. I would not recommend them.

Greg Nathan

Had a pleasant moving experience with Charles River Movers. They where professional, prompt and diligent. They made my moving experience stress free will definitely use them in the future and recommend them to all.

Connie Ahlstrom

These guys did a great job. Good communication, careful movers, packed things well. You do have to ask for what you need -- if you need them to pack things (pictures, mirrors, lamps) but they did a great job. Strong workers.

Kathleen Parrish

We have used Charles River Movers many times both for a house-to-house move, and for several internal moves for renovations. The office is great with scheduling and answering questions. The crew has always been careful, good at problem solving, accommodating, and pleasant to deal with. We highly recommend Charles River Movers.

Steve Lynnworth

Absolutely hire these guys. Above and beyond my expectations.

Judee McCarthy

Thank you, my daughters move was seamless and when she returns be assured you will receive another call!

Srikkanth Govindaraajan

This was the first time I had used packers & movers for my move. previously I used to do it myself. The move required 3 men and Troy, Neil and Brandon came to the rescue. These guys were polite and friendly. It took 3 hours to complete the move and they were quick and did everything perfectly. They made sure to put rugs on the floor of my new house so that the carpet won't get dirty. It was actually raining during the move but that didn't stop these guys. I would definitely recommend Charles movers to anyone.

Colleen B. Taylor

Absolutely five star work. They were efficient, friendly, accommodating, good humored--and on the busiest moving day of the year in Boston, too boot. The overnight storage was also very helpful for my move across the city. I highly recommend Charles River Movers!

Cassie Ramos

I cannot say enough good things about working with these guys. We used them twice, once for an apartment move, and then when we moved to our house. They were on time, professional, and efficient. I do wish I had known that I could have paid by credit card in the end rather than cash, but that was so minor compared to the awesome job they did, I wouldn't take a star off.

Ruth Nemzoff

The guts were courteous, careful and kind. They did a great job and everything arrived I undamaged .

abby woodbury

5 Stars!* Charles River Movers orchestrated a transfer of furniture flawlessly. Efficient, professional, personable - a rare combination in this day and age. Arno and Bill - THANK YOU. *I couldn't figure out how to make a 5-star-graphic, but CRM earned 5 stars!

Joseph Troy

This is the ONLY moving company that answers their phone /returns a call (NOT VM), even after regular business hours!!!! Not only that, they hooked up my TV,DVD so that I could unpack which is of course, extremely stressful, and the guys didn't have to even do that! I have moved multiple times.....once even called last minute (Friday @5pm...their trucks were in my driveway Monday @ 8:30)!!!! Those guys even had to take my front door off to accommodate my couch, rock stars, they are!!!! I would Never consider using anyone else, EVER!!!!

David Milligan

Great job

Rebecca Rehm

Charles River Movers did a small move for me in June 2016. They gave me a fair price, and the staff members were courteous and followed up with me quickly. The movers were on time, very nice and hard-working. I recommend them without hesitation!

John Manning

Having to move after being in my home for 18 years was a very stressful time in my life. Having only a months notice to move my whole family and trying to work and find a new home was just overwhelming for all of us. I called Charles River Moving Company, They were very caring and understanding and new what we were up against and said not to worry that's what we are here for. Within 2 days Eric said what is a good time for ME to come over to your house and see what we are up against. He gave me a quote and date problem solved. I did not Evan have to take time of from work.They came to my house and packed it all up as if it was their own personal belongings 18 years of furniture 4 bedroom house, Furniture dining room ,cloths toys ETC. And a full basement,Attic, Garage. Very professional. They arrived right on time and my wife being there said they were like machines going threw the house non stop. I got out of work at 5pm at night I went home to my new house and when I walked in I could not believe my Eyes it was as if I never moved. Everything was set up and in place and not a mark on anything. And the interior of the house was painted inside 2 days prior Need I Say anymore. THANK YOU ALL From CHARLES RIVER MOVING Sincerely. John Manning

Harvey Bennett

we have moved 5 times over the years. this was by far the absolute best! your guys were careful, considerate, and everything worked out just as it should. it has become increasingly difficult, in today's world, to get this kind of service.

Larina Lynne

The actual movers (especially Fell, hope I spelled that right) were good and deserved the fee for their work BUT the office sent them early by 40 minutes and charged me for it... Watch out that you are available well before they say they are coming or you'll be paying extra for nothing too. I even called the office and tried to explain what was happening and the guy on the phone didn't listen and played ignorant.