Reviews of AVIV Moving & Storage - Long Distance Residential Commercial Moving Service Company Waltham MA (Moving Company)

David Grigorian

These guys were great. The representative gave me a time window, but they were able to accommodate the exact time I asked for. I asked for 2 movers, but they sent 3 at no extra cost. They were professional, fast, and careful. No smoking outside, or lingering around. They packaged our entire apartment and moved us in no time. Just know, they will charge you extra for each roll of tape and mattress covers. Other than that which surprised me, no complaints. I highly recommend Aviv for anyone's moving needs.

Alba Hernandez

The movers were amazing but the customer service you need to speak to is a complete and total incompetent adult who clear has no business answer any question for the customer. I wanted a simple answer instead i receive an unclear answer and how i should ask. If she is going to be working in a office and picking up her phone may be she should clear when talking instead of mumbling and as a common courtesy you ask.before putting on hold without their knowledge. If you want future business I'm more than positive the current customer rep you have will kill the business you have. I was about to tell my current military associates to use your business for them to relocate but after speaking with the lady, I'm pretty sure I don't want my friends to go through the same hassles.

Mary kostman

Aviv Movers were fantastic from beginning to end. The 3 men who moved me were careful, efficient, honest and nice people to work with. From the time that I scheduled the move to the time that they unloaded the last item from the truck, everything happened according to plan. No glitches. An easy move overall, even though I was moving from the third floor. They even arrived a bit early so that we wouldn't be unloading in the dark.

Motti Saar

great company, 5th time I used them:) reasonable price for an excellent service Keep it up!

Aslam Khan

What a pleasant experience of moving. From Saida, who very professionally and politely helped me with setting the move to 4 movers who showed up the day of the move to CT from MA. All four worked hard; never took the break. I will use them again to move rest of my stuff. I strongly recommends this company to any one.

hmb2013 .

Had a great experience with the movers besides the fact that they came three hours before our scheduled window on a Sunday morning so I wasn’t completely packed or ready for them and then after setting up my tv I realized it was cracked......I’ve had this tv for 5 months and the move wasn’t anything major just a dresser a bed a tv stand and two TVs and a few boxes. This was the most expensive item getting moved...I’ve contacted the company to get the issue resolved but moving is hard enough without having your items broken! Truly disappointed! I want to mention this as well...I chose avis because of their great reputation. Hopefully this incident was just a fluke but at this point I wouldn’t recommend this moving service.

Avraham Cohen

Great Company and Great Service. will defiantly use them again!

Thomas Ayers

Great company. Very affordable and efficient. 3 guys showed up bright and early and kicked butt with the move. Quick, careful and professional. Friendly also. The receptionist as well was very pleasant to talk to.

Kurt Gronberg

Amazing

Jane Clark

They were excellent from beginning to end . I couldn’t have asked for better. Prices were so much better then other quotes I got. They did a A+ job. Thank you for a great job done. Jane Clark

Bertha Brock

the best!

Rob G

I booked AVIV Moving & Storage for a short-distance move of about 5 miles. I must give the movers I worked with full credit on dissembling and relocating the majority of the furniture; however (and this is a big *however*), my wife & I purchased a fairly expensive (~$4,000) American Leather Madden Couch to which I cautioned the operator when booking the appointment, as well as the movers performing the move, that it would require disassembly to relocate it into the new home. The movers attempted to deliver the couch up three (3) flights of stairs through narrow hallways and even narrower door frames. It readily became apparent that the couch would not make it through the second landing and, after adding some artistic design to the couch with a fine layer of wall-paint and breaking the bottom-right-back corner of the couch, I was told that the couch could not be dissembled and that it requires "professional movers." (I thought this is what they were..?) With the couch now back on the porch of the rental apartment building, I was asked what I wanted to do. I originally requested the couch be stored by the movers as I relied on their services to deliver the couch. I was told this would be an additional $90.00 usd per month of storage. Again, because I relied on their services and was told by the operator when booking the appointment that their movers "can break down a sleeper-sofa" and get it up to the new apartment "no problem," I was not going to pay for that storage fee. The mover contacted his manager to which the following appalling conversation took place. The manager (Andrew _______) informed me that his storage warehouse is very busy at this time of the year and that he would give me a deal at $50 per month with the first month of storage free. Not good enough - the couch now had wall-paint ingrained into its fabric and a broken back which would require repair. I was merely told that "[Andrew] would check it out," or something of that nature. When pushing back and stating that the job was not completed, as the couch had yet to be delivered (tenant rights only to third floor, not ground floor, let alone porch), Manager Andrew told me "IT IS NOT MY PROBLEM." EXCUSE ME?! Ultimately, I had the now broken-back and freshly painted couch returned to the original address to which I must now service for repairs. Save your time and certainly don't waste your time with this company if you expect any consumer-centric services or have anything *remotely* expensive to move -- FIND SOMEONE ELSE. While notably upset by this, the movers did complete the rest of the job; albeit breaking one other of our plastic goods by mere negligence in an attempt to complete a job faster.

Denis Ambrose

Showed up a bit early and got right to work. They moved my stuff pretty fast, though there was some standing around sometimes, I don't mind, it was warm. They did break a picture frame after I told them to please wrap several frames; what irritated me was that they didn't tell me about it, and I had to ask specifically what broke. I left my old place about ten-fifteen minutes after them, and got to the new place about the same time, so driving seemed a bit slow. Overall, pretty good, and they gave me a great rate for Sunday.