Reviews of Studdard Moving and Storage (Moving Company)

201 Commercial St, Leavenworth, KS 66048, United States

Average Rating:

DESCRIPTION

You will be able to see the opinions of real people who consume the products of Studdard Moving and Storage (Moving Company) in Kansas.

At the present this firm has a score of 3.8 out of 5 and the score has been calculated on 35 reviews.

You must have seen that the average score it has is really high, and it is based on a high number of opinions, so we may conclude that the evaluation is quite faithful. If many people have bothered to leave their review when they are pleased with the business, is that it works.

As you know, we do not usually bother to write tatings when these are positive and we usually do it only if we've had a problem or issue...

This Moving Company belongs to the category of Moving company.

Where is Studdard Moving and Storage?

REVIEWS OF Studdard Moving and Storage IN Kansas

adam godfrey

As active duty military, I've dealt with plenty of movers, these gentleman were hands down the best I've had! They were on time, professional and proficient. If given the option of choosing my moving company, it'd be Studdard every time!

Atsu Ray

Melinda Green

Customer service!!

Mackenzi Sample

Michael Scott

Mykhaylo Popovych

Anselmo Lopez

Kierstan Vaughan

Jeffery Pels

Brandon Holden

Elizabeth Lynn

My husband is active-duty, so we move frequently, and Studdard is without a doubt the best moving company we have ever worked with. They were timely, efficient, polite and friendly; they arrived for our delivery at 8 a.m. (as scheduled) with a team of 6. They introduced themselves to myself and my husband, walked the house with us, and we got down to work. Everything (including the unpack) was done by lunchtime; we had no breakage or damage. They cleared out the boxes and packing paper, as well. We have requested to use them again for our upcoming relocation.

Phil Collum

Jeff Behrens

Nathan Howell

Studdard moving has done incredible work for me and my customers.They have the utmost respect in an industry where that does not come easy. they are always helpful, responsive and professional. their willingness to help their fellow agents and customers shows true leadership.

Katy Colvin

This place and their people go above and beyond!

W'ylon Britton

Absolutely outstanding!!!

Valerie Bradley

Suzanne Johnstone

B

The move itself went fine. They showed up on time, were polite, and were professional movers with the exception of messing up paint on my stairway while three guys literally shoved my king size mattress through an opening that was too small. The main problem is that they took a furniture blanket I own and won't respond as I try to get it back. One of my pieces of furniture was wrapped in a blanket I own (and furniture blankets aren't cheap). After they unwrapped the furniture they took the blanket to the truck thinking it was theirs which is an honest mistake that is understandable. However, I told them that it was my blanket and they said they would get it for me. The move then got busy again and I forgot about it and then I went to get lunch for the crew. When I returned the first truck was gone and replaced by the second truck, and, my blanket had not been returned. At the end of the move I told the supervisor that they hadn't returned my blanket and he said he would get back to me. Over a week later he hasn't gotten back to me. Phone message left with GM and nobody has contacted me. Sent email via their website and nobody has contacted me. So, I guess I will have to file a claim, wait months to get reimbursed, and encourage the military transportation office to not give Studdard future business.

Rosalia Carver

I mean I didn't go inside but it looked like it could be pretty handy and you could use it to store a lot of stuff.

USCA EUCA

Cindy Johnston

David Frances

Incompetent and crooked about sums it up. The team arrived and delivered on time, but they failed to blanket wrap two large pieces of furniture that were destroyed, one item was brand new. Also, whenever you move, some items are damaged, that's a given. We purchased full value insurance from them to cover this. After the move, we submitted our damage claims. The company had a 3rd party inspector come out to inspect, and he provided a quote to repair the damaged items, and recommended replacing the destroyed items. The Company offered less than 50% of the claim as settlement. This company should not be permitted to continue doing business as they are dishonest and disreputable. If you are US Military, I would advise you to consider other service providers before deciding on this company.

Tanya Pride

Great place. Love packing for this company

Ann Timmons

brian stone

Except for the first day when local movers never showed up then wanted to reschedule 3 weeks later. Studdard found another local mover and everything went smoothly thereafter.

Davon Hall

Very very very unorganized... None or not enough communication between there employees.. I Tyson Green Don't Have a employee first off Studdards company is very very very unorganized... And that is Facts I have Truckers That literally sent back there Studdards employee and waited for me and my team to get there 45min away and you can Ask Studdards employee Nancy about that one... On top of that they where so unorganized... That it too a truck from 9am-3pm to get cleared because they lost the paperwork... So if you are a Truck driver Delivering to Studdards in Leavenworth KS Trust I'm the one you want... And another thing they have two employees that work for them that steal from houses... And I know because they did it when they worked for Century Vans... And Studdards I will out work anybody on your employee list you better ask about me... And that's Facts

BillieJo White

Willie Sto

Christopher Neuendorff

LeAnn Sweet

j money sr

Dalton Trimble

Sam Iam

Let's start out with the straight out LIE. We were given a form called a "non-binding estimate". I was assured that this was all it was - their best guess - and the truck would be weighed before and after our goods were put on the truck. I was further assured by the driver the day the shipment was picked up that I would get an invoice showing the weight (which he openly said he thought was about 1/2 of the estimate). Day before delivery, Studdards contacts me and indicates they are attempting to charge our card for 101% of the ESTIMATED amount. I informed John Crum that they were NOT to charge the card for the ESTIMATED amount, rather we wanted the promised invoice. We are told we MUST pay the 101% of the ESTIMATE and that in a month or so they will get around to putting together a real invoice and a possible refund. They did everything electronically (including the inventory which they email, but you have to sign a blank document before they leave! Had you seen the inventory you would have thought I was shipping the junk Goodwill puts out their back door! How does wood furniture get termed "moth eaten"? ) and now suddenly they need a month or so to provide REAL numbers and eventually mail us a check? We are talking about a difference of approx. $3,000 based on THEIR estimate. Never was it ever suggested to us that we would OVERPAY and then trust them to give us a refund when they got around to it. In fact, again. I was told over and over (and the paperwork says the same) that this was just a non-binding ESTIMATE. We were told the 101% ESTIMATE number was merely our guarantee that we not have to pay more than that number. John Crum's answer: This is Mayflower's policy, not Studdards. Well John, I hired Studdards, not Mayflower. Studdards is responsible for the companies they contract with. Now once that truck is emptied (and the company has walked off with my money) how the hell am I suppose to be able to prove that these people who have proven their dishonesty really did weigh the truck? There was also a problem with Studdards packing the remotes to the Temperpedic bed and then wanting to ship the box spring at an angled position because THEY incorrectly packed the remotes in a regular box instead of the parts box and couldn't find them. Driver came unglued at me because I insisted the expensive box spring would NOT be shipped incorrectly because of their mistake. I have changed my rating from 1 to 3 stars due to the communication and efforts of Sheba, Studdard's customer service rep. Sheba was on vacation the week of our move. However, immediately following her return she contacted me to find out exactly what had happened. She did what she could to expedite the return of our money from the over charge (101% of the estimate) and appeared to understand our objections to such a policy. We also discussed the need to inform prospective customers about what the "non-binding estimate" means since it doesn't mean what one would suppose from the words used. Sheba has continued to advocate on our behalf when we discovered we were charged for boxes the driver claims to have unpacked but didn't and other annoying issues that have come up.

Amy Auten

Business Hours of Studdard Moving and Storage in Kansas

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Studdard Moving and Storage en Kansas
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