Reviews of Coleman Hawaii Movers (Moving Company)

Michael Collins

Broke stuff in my house. Cussing around my kids. Helping themselfs to my fridge. Stripped the screws on my kids bunk beds and said they couldn’t move it. Complaining about their pay in front of me. Bs.

Juan Lopez

Great service! On time, professional, funny, and overall customer service was outstanding! Already recommended to 2 of my friends that are moving soon! Mahalo!!

Michael Heidank

Coleman is absolute garbage. If they are assigned as your shippers immediately call transportation to switch them. When the movers showed up to my house they stated that they hadn't even slept since their last job (it was 10 in the morning) and that they had been working for over 24 hours. They packed my kitchen items for unaccompanied baggage and then instead of a fast shipment, they put all of my kitchen wares on a boat and my 220 pounds in goods have been sitting in a port in LA for over 3 weeks at this point. Over 40 days for them to ship 220 pounds in goods so far. Absolutely horrible service.

Boom Boom

Professional, courteous and efficient. From the site survey to the move these guys were great. I would highly recommend their services and I would use them again. Mahalo Coleman Movers!

Michael Thorne

I am surprised this company is still open. There may be some great employees there, but I got the dream team. The supervisor was drunk and drinking my alcohol out of my fridge along with his own. The packers sucked. A rookie was left alone without supervision which lead to my items being packed wrong and breaking. When I received my stuff there was a lot of destroyed and damage items. My new and expensive sport bike was moved multiple times without my knowledge when told not to after the first time. When I asked them not to touch it the responds was “the company would replace it don’t worry.” Completely not what I wanted to hear nor is that professional. Would not recommend to anyone. These are not the only items that were broken.

gabi nelson

I'll give you an experience when they finally show up to my house.

jacob bishop

I’ve been calling these clowns for over a week to come pick up boxes that they are contracted to pick up. Call, make appointments for them to pick up but get no-showed every time. Can you say bye bye government contract?!!!!! Start looking for another job.

Tori Grimwood

If zero stars were possible, I would. The movers lacked professionalism, care, and regard for personal property. They were so remarkably poor at their job, we sent them home to unpack on our own following destruction of multiple items. It’s been three weeks and they continually hang up and/or refuse to return and pick up their trash and cardboard products from the lawn. I would highly recommend not subjecting yourself or families to this moving company.

Stan Spraitzar

The Coleman Team was highly professional and efficient. The Packing Lead, Noel, dynamically engineered the complex flow of packing hundreds of small, valuable household goods and dozens of high-value items. His right hand packer/mover, Popi, was dynamite during the 2-day, intense activity of packing and loading even with inclement weather imposing on this move, and he packed and moved items faster and better than I've ever experienced in many moves. Herman, another member of the "top team" was extremely proficient in handling difficult household items to be packed. On top of these 3 moving professionals, my wife and I had the on-site support of Coleman's management team, who responded with agility on Day 1 of the move by adding 5 more packers and movers on Day 2. As a result, the anticipated 3-day move was shortened by an entire day, and we greatly appreciated the firm's close attention to our moving needs. Great team! Outstanding work!

Thomas Mullins

Blocked driveway. Drove over lawn to save 10 feet. Leave large ruts. Parked sideways. Not what i would call professional.

Toph Lake

Easily the worst experience I've ever had moving which includes 12 moves for my own stuff and countless other times I've been involved in friends and roommates moves. Bookshelves were moved by wrapping them in tape with the books still in them? No wardrobe boxes were used? Our hanging clothes, including suits and uniforms that were in hanging bags, were folded up and stuffed into what was labeled a "wardrobe" box. All of my wife's dresses were in the same box as well which included shoes at the bottom? Just about every piece of our furniture was damaged in some way. If I had more time I would go on but I need to actually deal with the reality of unpacking more boxes and finding out more of the ridiculous ways in which these people treated all of our possessions. Even the folks who delivered our stuff here on Maui from a different company were in shock of what they saw as they unpacked everything. This is a total disgrace and nothing was done professionally. I would give zero stars but it wouldn't let me.

bruno saraiva

Bottom line Up Front: If you have been awarded this company call JPSSO and decline immediately! Believe the reviews on Yelp and other sites. 15 years in the army and this is the first of a kind experience with moving. It is easy to identify that this company manipulates the system to overbook their capacity and extort their employees to meet deadlines. Example, for 13,000 lbs the company is awarded the contract and allotted 3 days to pack and 1 day to ship, 4 total days. So they basically take the job and really plan on only 1 day for everything and utilize the other 3 days to do the same thing to three other customers. So if you're following me they now have 4 jobs to get done within those 4 days instead of just one. In order to get this done they have their employees work a full day to pack & load anywhere from 12-16 thousand pounds in one day! Can you imagine working for this company? Don't you think this will affect the Quality of the work and how household goods are packed? They will not tell you there is any issues until they know it is too late for you to change to another shipping provider and you are basically stuck. In my situation, I requested my move out dates almost a full two months in advance and they were approved and contract awarded. Coleman movers confirmed the dates with me and scheduled a move-out inspection, where a gentlemen came to survey and again confirmed the dates were good a week before they were supposed to come out. Then the day they are supposed to show up I finally called their office (since no-one showed or called). I received a phone call from a Mr. Goerge who was supposedly flown in from their corporate HQ to help fix their situation here in Hawaii., So here we sit waiting and praying that our dates don't change. These dates are the cornerstone to every military family's transition and move to their next assignment. These dates affect when you move out from your home, move in to the hotel, and fly out to your next destination. Many families (like we did) also take this time to vacation before showing up to next duty assignment and have non-refundable expenses. I will update my review once they pack, ship, and we receive our household goods in Texas.

Annwyn C

Polite and considerate they are a lot less stressful than others. Pay attention to the parts when they dissemble furniture, and nag them nonstop and watch them to make sure no nuts or screws are lost. Feed your movers and get them electrolyte beverages and you will have a smoother move.

Benjamin Chacon

4 stars in reference to the crew that actually comes to pack your stuff and how they pack it. However the administrative side of this company is horrible. They have overbooked and took on more business than they can handle therefore leaving the customer to deal with the frustration. If you are military, I highly advice that you decline Coleman movers when scheduling your HHG. If you are scheduled for 3 days of packing, you will have three days of disappointment as the packing crew will not show up to your house till the last day and try and cram three days of packing in to one day. Higher management should be ashamed that their workers and junior staff have to deal with their incompetency and ability to manage a business.