Reviews of Ortlieb Moving & Storage Co (Moving Company)

Cori Fouts

So impressed with this moving company. They were on time and even gave me a courtesy call to let me know they were on their way. They were professional and timely and took really good care of my stuff. They moved three storage lockers into one house in no time. Definitely recommend Ortlieb and their fantastic team.

Susanna J

Dealing with a military PCS right now. They contracted this company to move our stuff. They were supposed to take 2 days to pack our stuff and 1 day to load for transport. The manager made the call (site unseen) to pack in just 1 day, this was not enough time and they sent only 2 packers which did not even have enough tape to do the job. They were informed that all our stuff was in a storage facility and everything would need to be repacked professionally. They did not do this even after I called the corporate office to report this. They left boxes unrepacked, crushed, unsealed, and flat out did NOT do their job! They were late, and unprepared. The loading and driving crew were told "it's about 8,000 lbs" and I told the driver that nobody bothered to ever come out and take a look at what we had. So, he couldn't take all our stuff now I have to wait around for another driver to get the rest of our stuff. I DO NOT RECOMMEND THIS COMPANY!!!!

Tavia L

Very professional, efficient & polite! Great experience all around. They went above and beyond. Highly recommend using this company.

Lashaun H

This company does not deserve an 1 for a rate, because it is not a trustworthy company. This company was the only company the military offered to move us across the country. We only was given a few weeks to prepare for this move, & was told everything would go smooth. We were told that the company would come to our home to see how much material was needed for the move, but they never came to do that. Therefore, they claimed they did not have enough materials for the move & was not prepared. The main issue I have is the thieves working at this company. They stole a lot of our things, and just threw the original packages in the boxes as if they were packed. Some of the items that were stolen was not placed on the inventory sheet, so they knew they were covering their trail. I’m all for supporting businesses, especially those in a small town. However, this business needs to be replaced by a more trustworthy company. I am disgusted with this company and will never recommend or use them ever again. The military also should not do business with them just because it is more convenient. The money the government is paying them is giving them a window shopping experience to our valuables that could or could not come up missing. Therefore, I am warning not just military families but all potential future clients because I do not want this to continue to happen to others.

Dawn Ellen Miller

During a busy season, the beginning of June, I called to schedule and estimate. They took my number but never called to schedule. I called again a few days later. Once again they took my number and never called back.