Reviews of Sorensen Moving And Storage Co (Moving Company)

David Wilson

The driver and his crew were extremely professional and fast. They arrived exactly when expected and worked continuously until all furniture and boxes were moved where we wanted them. They them put beds and chairs back together.

Billy Davis

J.D. and Jim were great! They worked hard and got everything moved without any damage and cleaned up nicely after. I would definitely reccomend Sorensen moving to anyone needing help.

Anne Conroy-Baiter

I've engaged Sorensens for both professional and personal moving services for three years now. In addition, we also store business goods in their warehouse. To a person, Sorensen management, staff, and drivers are extremely professional and personable, and a true pleasure to work with. In addition, for the high quality of their services, the prices are shockingly reasonable. The Sorensen work ethic, dedication to the community, and flawless service makes choosing them an easy choice, again and again.

Suzanne Frank

I thought that I had picked a reliable company. However, I was frustrated and exhausted from this company. From beginning with only one young man sent to pack my entire household to a driver who lost my belongings and failed to set up my piano and buffet correctly. The driver refused to check off my items by number. He insisted that all of my boxes and furniture were delivered. I foolishly signed the receipt. That was the beginning of the end of my negotiations. I would never, recommend Allied to my worst enemy!!

Adam Smith

Insurance does not cover "mysterious dissapearance". Be warned, if anything comes up missing and wasn't specified on the inventory Sorensen won't cover you. This means you need to list EVERY SINGLE ITEM if you value it at all. Most of our boxes were labelled "living room items" or "game system" and the like. When my iPod and sunglasses went missing Sorensen said they won't cover it. It didn't help that we had three different crews who would show up completely uninformed by corporate. "They didn't tell us that" was a common thread among them. Beware.

Jeremy Brandon

Our last military move was a nightmare. The moving company contracted at origin was so unprofessional and rude, they ultimately lost their contract. Sorensen was the moving company contracted at destination and the difference was like night and day. The crew that arrived was on-time, courteous and professional. During the unloading of our household goods, the crew noted many deficiencies with the packing and loading of the crates (done by the origin movers) that indicated the level of detail that Sorensen puts into their work. I declined unpacking services, but due to a miscommunication by the moving coordinator (not Sorensen) an unpacking crew showed up the day following delivery. The gentleman was extremely professional, courteous, and understanding of the mix-up. I was thoroughly impressed with Sorensen, and I will request them by name for my next move with the military.

Laurie Durel

Great move!

Carolyn Herrnkind

Any company that allows sexual harassment in the work place is not one I would use for my moving services. Shame on you.

Vickie Amburgey

Very efficient, friendly, helpful and professional from intial contact to having the last piece of furniture set in place. Contacted us throughout the moving process and encouraged us to call them if we need any assistance settling in to our new area of the country. We highly recommend Sorensen Moving!

James Thomas

Excellent Service

gi pinet

Highly recommend Sorensen's Moving. We moved a container full of furniture from Cancun Mexico back to Melbourne Fl. The office on Eau Gallie was Great! They were so helpful. The movers were early, prepared & experienced. The driver that brought our container from the port did not have a way to open the container. Thank God Kenny was there from Sorensen's with a truck, a ramp, and bolt cutter's! The company is very professional & you should trust them with your next move!

Reed Leonard

Very professional movers all around. Excellent packers. Nothing was damaged or lost in the move. They worked quickly yet carefully on both ends of the move, and worked patiently with us as we made final decisions on what furniture to put where in the new home. They were friendly and proactive about asking questions whenever they weren't sure of anything, to be sure they got it all exactly the way we wanted.

Melanie Meltzer

Truly the most incredible move I’ve ever had. They are so professional. I had basically no stress because of them. I can not recommend them enough!

Lisa Kemmler

The best movers in Brevard!

Imperious Artifact

Very helpful

Charles Barclay

Great movers very accommodating and professional.

Paul Anderson

I would not recommend using this company. We paid for 4 workers and only 2 worked. The 2 that didnt work also managed to damage a good amount of our furniture. Before posting this review we wrote the company who didnt do anything concerning the complaint. I am hoping someone else sees this before they make this mistake as well.

Jenae Bitgood

Kevin's crew was AMAZING. They were patient professional and answered any questions I asked. Thank you so much for such excellent service. If I ever need to move in the future, I'd definitely recommend this company!

Sheri Hackney

We had a tight timeframe to move and weren't sure we were going to get everything done in time; but Sorensen sent an awesome team and they did everything quickly and professionally. Craig, Josh, Paul, Robert and Victor thanks so much!!!

John Rhodes

Awesome people there

jane Boullard

My triple dresser had 2 broken legs and my 60" sharp aquiro's smart tv has a big scratche in ft of tv. They only want to offered. $24.00 for triple dresser & $50.00 for Tv for $74.40 for repairs??? Apparently you can get a "High Value" of $100 per Lbs . this was never offered & had no Idea it was even an option. So the standard if $.60 p/lbs.! We signed contract to this so not sure what my options are @ this point.

Katherine Smith

I have moved many times in the last 20 years with Sorensen Moving and Storage and have always had a good experience until this last move, which was from TN to Florida in June 2015. The crew did a great job, showed up on time and finished all the packing and loading in one day. My belongings were moved into Sorensen's “climate controlled” warehouse in Melbourne, FL. During the year that my items were in storage, I once paid for warehouse access to remove a few unboxed items. I discovered that there were a few items in my crates that did not belong to me. So I told the warehouse employee to remove those items because someone will be looking for them. In September 2016, they delivered my belongings to my new home. They also tried to deliver someone else's belongings, including a sofa, shoes, and some other items, and I refused them. After unpacking, I realized I was missing some things (coats, clothes, some tools, lawn equipment, and some small kitchen appliances), which I can only imagine were delivered to someone else. I also discovered molded lamp shades and books stuck together and mildewed (climate-control?) Additionally, I found that several pieces of my furniture were dirty and/or damaged (ie., my buffet had a broken leg, gouges in the top, and blue moving blankets stuck into the stain). I took photos of the damage, as did the delivery crew. When I told Sorensen all of this, the claim processor sent me a claim form and told me that my claim would be processed in 30 days. I submitted my claim, after which they sent a furniture repair man out to assess the damage. Without discussing anything with me, he told Sorensen that most of the damage was old and predated the move, which is not true. Since then, I have called a number of times to try to find out the status of my claim. Initially, I was told by the claim processor that she had to get help because she had never seen a claim with so many missing items. After not hearing anything for a while, I left a message with the office manager, and then later with the owner asking for assistance with my claim. I was afraid that the “trail” for my missing items was growing cold. A couple of weeks later, the dispatcher called and rudely told me that I needed to stop calling and harassing them, and that if I “behaved” he would send me the reimbursement for the cleaning of my two sofas, and he would repair two pieces of furniture, and he might compensate me in some way for the lost items. He told me he would have it settled and off his desk by the 15th of November. I have heard nothing since. Here it is mid December, and I still have not heard anything. I share this experience to warn others not to do business with this company.

Andrew Michaels

They lie, cheat, and steal. Starts with empty promises by the sales team. They also avoid putting any specific instructions or requests in wtiting so they can fall back on it. They lying continues with the movers who damage goods, admit to your face they damage the goods, and again avoid putting anything in writing even if asked to do so. They cheating continues by the claims department who act like they are working on finding a repair service to fix your goods for 2 months, but instead launch internal investigations to find reason to deny your claims. They steal from you and other respectable companies by claiming great service, and leaving you out in the cold. From the top down they are deplorable people. Stay away from this company.

Barbara Manzi

Quality service and excellent correspondence.

Anne Pearo

I put household goods into storage a few years ago at Sorensen on Eau Gallie Blvd before returning to the DC area for work. I liked the fact that they were locally owned and operated and that they had a good reputation. All dealings with them, ranging from billing to delivery of goods in motion as well as goods in storage, have been exceptional. Everyone I've dealt with has been fair, respectful, and professional. The duo that delivered my household goods arriving from VA into temporary living space in FL was great. JD and Ron teamed efficiently and went out of their way to accommodate my needs. The delivery went quickly and smoothly and nothing was damaged. Jaclyn coordinated all moving details. She was prompt and thorough. Again, she went out of her way to accommodate me by attempting to pull items from long term storage for delivery with the items from VA. Though not possible, she informed me immediately and delivered as promised. Jamie and Steven, the crew who delivered the longer term storage items was just as efficient, professional, and friendly. Again, nothing was damaged. Moving is stressful. This transition put me into temporary space so I plan a more permanent move at the end of the year. I'm grateful to be working with a company that seemingly strives to exceed expectations. Thanks Sorensen - you seem to be well managed throughout your organization.

Jonathan Traynor

Kathleen(*?) came out to our house gave us a fantastic quote, while doing a very thorough walk-through. Quote was within 1% of final price. We then had to change dates because the people buying our house screwed up paperwork. We e-mailed on Saturday, and my wife had a phone the same day, along with a new plan of attack that accommodated our new situation. Once the packers showed up they were fantastic. James and Robert were great, very professional, and clearly experienced. The next day they loaded everything into their truck and once again Robert the truck driver made sure that they were doing what they were supposed to in a timely fashion and taking care of our stuff, all while training a new guy Kwan(*sp). When they came to drop items off my wife clearly understood why I had decided to tip them extra. They put each box where my wife asked, and even helped her re-arrange the furniture a couple of times to ensure everything fit. Also they were on time all three days which is something we really appreciated. Truly a fantastic experience for us, and out of the four times I have moved the best moving company, and the best experience, and the easiest move. I hope I got the names right, but they were fantastic and deserve the recognition for their hard work.

William Bryant

The managing system in there suxs

Katelyn Hazelwood

Sorenson moved my husband and I out of our condo and into our new house. They took great care with wrapping and packing all of our belongings. They made our moving experience stress free and very pleasant!

David Kubicki

Beware of the insurance coverage! This company is extremely deceitful, they marked every piece of furniture I have as badly worn, scratched, or dented. Of course all my furniture is not damaged and some pieces were even brand new. Then use this as an excuse to not honor your claim because (they say it was damaged before it was shipped) The sheet is every hard to read and with the stress of moving I missed this and foolishly signed. I only had three things damaged (not a big claim at all) and they flat out refused to do anything. They even forgot my safe at the house and had to send it via FedEx. When it arrived it was badly damaged. I called as soon as I received the package and they indicated they would cover it. When the claim was submitted they told me FedEx would have to handle it. This is a very shady company! Its a shame.. Be careful hiring them!!

Margaret Velez

We used Sorenson yesterday to do a local move from one 2 story home with delivery to two different homes. This was after my husband suffered a torn bicep from lifting heavy furniture prior to them coming. Not only was it efficient and without incident, the movers were able to complete the move in less time than quoted so we saved money! I highly recommend Allied Sorenson for your next move whether it be local, long distance, a single item or full truck. They do it all. The emergency room sees a lot of people with back injuries and torn muscle from trying to accomplish what these pros do every day! Leave it to them!

Frank Fedele

Pleasure to deal with both with the pack and the delivery at the other end.

Joy Willard-Williford

We have used Sorensen Moving & Storage a number of times over the years for myself or other members of the family. I have always found them to be professional, courteous, and a good value. Additionally, I have deeply appreciated the company's commitment to, and support of, our community. They go above and beyond.

Shelby Simonsen

We are a military family and moves are big for us! These two men came out, ON TIME, and were so kind and professional! I would recomend them any time someone needs a move. They ensured all of our belongings were packed with care and didnt break anything! Love love love these guys!

Tracey Dumphy

One star is too many. We used this company several years ago during a corporate move. It was the worst experience I could have imagined. Several items were stolen and broken . I had to call the police before we even left Melbourne. They stole the cash from my kids piggy banks. It only got worse as they were late and broke furniture and other items. The owner of the company personally called me to apologize but did absolutely NOTHING to remedy our situation. Any other moving company is better than this one.

Najee Brown

Trash.... don’t know how to treat employees.

Stephanie Urban

Horrible experience. Made a move from Florida across country. We were promised a moving date which was postponed. No problem, as things can occur in any kind of work. However, we were lied to, told to be home for the movers to come, only to be left waiting around for nobody to show up. I will spare the horrible details, but after almost 40 days after the promised arrival date, our stuff arrived, most of the large items damaged. o your research, and find another company.

Vince Altavilla

I watched as they broke off part of my counter top while moving my bed. When confronted about it, they said "it was already like that". When I said I saw it, they said I should call the apartment complex because they are responsible. Arrogant liars! DO NOT USE!

trish m

HORRIBLE!! DONT USE!! NIGHTMARE!!! DESTROYED OR LOST EVERYTHING. Anyone is better than this company. They will NOT repair or replace your items. DONT believe what they say. Also as written in other reviews they will mark on the inventory sheet that your items were "scratched, damaged, worn". Even if they were brand new in perfect condition. They do not care AT ALL that your belongings are completely destroyed or missing. They hire Day laborers to move your belongings who have no idea or care about what they are doing. They just want your money then deliver your furniture in pieces (literally). My boxes marked fragile looked like they were stomped on 100 times. I have pictures. All glass items were destroyed. Boxes were ripped apart. Some looked like they had been kicked across the room. Some boxes were rolled and delivered upside down. Some had big holes ripped open in the MIDDLE of the box with the contents hanging out. A lot of my belongings were mixed with others families belongings on the truck. A lot of my things NEVER showed up. Don't make the same mistake I did. FIND SOMEONE ELSE!!!!!!

Natasha Duran

Sorensen Moving and Storage is the most professional moving company in Brevard. Our moving experience was top-notch. I highly recommend working with Joy, Jeremy, George and Robert to make your move a seamless experience. Additionally, their leadership team is civic minded and committed to our local community. Candlelighters of Brevard is grateful for their inkind donation & support in making our move a positive and professional experience.

Lizz DarkestSunShine

Very friendly employees and warehouse is amazing and clean. Employees that pack and unpack are very good at what they do. They take extra time to listen and make sure your experience is a memory you won't forget. Warehouse staff is always helpful and ready to help.

C Mar

Went to get our car weighed, super friendly staff and was in and out in minutes.

Susan Dun

Great people to work with. Very helpful and caring. Prompt and courteous service. I would highly recommend them