Reviews of Pak Mail (Moving Company)

1837 S Nevada Ave, Colorado Springs, CO 80905, United States

Average Rating:

DESCRIPTION

We have all the feddbacks of real people like you who consumed the services of Pak Mail (Moving Company) in Colorado.

At present the business has a rating of 3.1 stars out of 5 and this rating has been calculated on 25 reviews.

You must have seen that it has an average rating is discreet, and it's founded on a large number of feddbacks, so we may be quite sure that the rating is very accurate. If there are many people who bothered to give their opinion when they've done well with the business, is that it works.

As you know, we don't usually stop to write feddbacks when these are good and we usually do it only if we have had a problem or issue...

This Moving Company is included in the category of Shipping company.

Where is Pak Mail?

REVIEWS OF Pak Mail IN Colorado

Tomas Dawson

I always bring my packages with postage (ups) already on them and they are always happy to take them.

Sam H.

Joshua Romanik

Anne is extremely rude. I wouldn't do business with her if she begged me.

Michele P

For all your mail and package needs, this is the best place. All the staff is friendly, helpful, and professional.

Taylor L

Would NEVER use this shipping company again. They get one star for offering to drive to my house to pick up a large item and for packing the item with care. Other than that I am not satisfied. Even after a small discount provided their service is inadequate. They were given measurements weight totals etc (which I over stated) and I was provided with a quote. By the time everything was done (the pick up from my house , the packaging etc) I expected it to be a little more but they charged me an extrodinary amount above and beyond what is acceptable. Not taking the packing and delivery charge into account the shipping cost alone exceeded their quote. Very unhappy will not return and do not advise anyone to utilize this company.

Eboni Lowe

I get off work at 5 and rush to get here so I can pay my rent on time. They are completely closed, lights off, doors locked at 5:20. Need to update their hours if they don't bother to stay until the listed time.

Jeremy Mandile

Great experience. Fast and easy services

Aaron Milton

Charged me 2700.00 to ship my company products via FedEx but sent snail mail! Ignoring calls and products never made it! Ann is very unprofessional and has defrauded my company causing serious problems!

Yoel Espinal

Horrible customer service, Anne was very rude and demanding. Offered no options and spoke with a threatening attitude on every call. Avoid this store, its not worth the trouble.

Ashley Jade Brooks

Terrible owner. We are military and I needed to get a private mail box to forward our mail after selling our house in Delaware. I called around to the local private boxes and Ann (the owner) seemed so nice over the phone, she told me to DEF use her company bc she treats the military right (BAHHAHA) she told me her store was "right outside the gate" I was like sweet! There is always a plaza off every base, guess what her location is 20 mins AWAY from the closest gate. Not only did she lie about her location, she was always rude and pushy in store. The other two employees were always a joy, but the owner. BE WARE. our last straw, which warrants this review, months after we closed on our house and closed our account with them, after giving them our forwarding address to have any mail that slipped past us. Well, as luck would have it we are waiting for an escrow check that has never came, and today Carolyn called to let me know my husband had a check that arrived and she didn't want to forward it to us, to quickly come get it so that her boss didn't send it back. So I immediately told my husband and he went hours later after work to get it, and wouldn't you know THE OWNER, Ann, SENT IT BACK, the SAME DAY we were told about it. With that being said, I would NEVER tell anyone to use this store. That is a TERRIBLE way to run a business and I would never do that to customers. If I could give her no stars I would.

Kent Peter

Convenient place to get your stuff packed and mailed. I had a decorative item to send as a gift and didn't feel safe making my own box that would make the shipping without being damaged. On their tv display they have packaged some large odd shaped items so if you need it done they might be able to help.

Catherine Reed

So very helpful ALWAYS!!!!

First Last

cirel egelman

I had some precious items to ship on Dec. 4th. Jen was so helpful and informative. Terrific gal.

Cari Foley

After my mom passed away I had to ship some of her heirlooms to Florida. I was really worried and nervous to send it through the regular postal system, so I used Pak Mail. Jenn totally understood and built a box so that there was no way for it to get broken. It arrived safe and sound in FL within a couple days! Thank you Jenn and Gary for making something so difficult, waaay easier.

Lakeyah Parks

Belinda Heerwagen

Do not use this shipping company!!! Here is why: YOU HAVE OTHER CHOICES. Why would anyone go to a company that charges rates higher than either UPS or FEDEX and then without letting you know, takes 7 days to pack your package and who knows by what method they are shipping it!!! I bought a ceramic rooster at Rich Designs. They use this company to ship items. Bought it on 20 JUL and they got it to PaK Mail on 23 JUL. My credit card was billed for $198 on 24 JUL. It is now 02 AUG, no rooster. The bird could have flown himself here by now! I wrote to Gary at Pak Mail who said he was sorry but he's been back logged and just shipped it yesterday, 01 AUG. Really???!!! He offered me a $20 refund for my "inconvenience". Ridiculous is the word that keeps playing in my head. Please go somewhere else to do your shipping just because, there are companies out there that will charge you a more realistic amount and give you better service...end of story.

Kelly Kristine Griffin

I have to give a shout out to Alexis. Thank you Alexis for your patience with me. You went above and beyond doing the notary for me. You didn't lose your cool and you worked on me until you found the answer. Very friendly, and I appreciate your time Alexis.

C

I worked at pakmail I really enjoyed working there meeting people from all over it was like a family there. So I thought, I was shunned, back stabbed, lied too, betraded by co- workers and my boss I thought we were close almost like good friends were I could confide with, all that was a smoke screen. Anne the owner and boss I thought she cared about me God really liked working there, then she went on vacation came back and fired me for getting into a confrontatsionin with Ross Auction where they cheated me out of my beautiful antiques wreath so much more then $74 dollars that he gave me for 10 pieces of nice stuff so if you want to give your stuff away that's the place to go cause they will screw you over big time. Anyway I got upset with him and Anne are a so-called team of some sort and had her fire me or he wouldn't do business with her anymore more,," bribery" so thats how that played out so if you want to get ripped off by anyone of these companies that the place cause she over charges all who walks in her shop as well as Ross auction stay clear there bad people with no heart.

Alexis Sandoval

Jodene Beck

I have had pretty good experiences with this establishment until today. I arrived 10 minutes prior to the posted close time (sign still said open) and was abruptly told with a scowl by the woman who came from the back that they were getting ready to close. When I asked if we should leave she asked what we wanted to do, I said mail these items.... and she shook her head and with attitude said yes we're closing. Once we left, she turned the sign to closed.....8 minutes before the posted close time. I will take my business else where. The really nasty attitude was the worst part. There are a LOT of better ways to go about turning away paying customers, if that's your preferred business model.

Anne Andres

The service that I have received has been friendly and professional.

Heather Wharram

Best PO Box in Colorado! Mr. & Mrs. Wharram Love You Anne!

Taylor Swift

I wish I could give less than one star. Every single day there are people waiting outside. I had a package that was supposed to be delivered early AM, and they don't open until 12. Their website doesn't say that, and they refuse to update their hours. Ann is also very rude when you ask her about it. They are also always taking vacations, and are always closed. You're better off going directly to UPS or Fed Ex. This place is ridiculous.

Rose Simpson

The lady behind the counter is ridiculously and unnecessarily rude. She muttered under her breath every time I asked her anything. Upon witnessing her toss my package to the ground I asked for a fragile label and got an eyeroll in return.

Business Hours of Pak Mail in Colorado

SUNDAY
CLOSED
MONDAY
8:30AM–5:30PM
TUESDAY
8:30AM–5:30PM
WEDNESDAY
8:30AM–5:30PM
THURSDAY
8:30AM–5:30PM
FRIDAY
8:30AM–5:30PM
SATURDAY
10AM–4PM

PHONE & WEBPAGE

Pak Mail en Colorado
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