Reviews of Golden Eagle Moving - United Van Lines agent (Moving Company)

Mary Louise

Our daughter recommended Golden Eagle Moving Services, Inc. We are so happy we took her recommendation. The moving crew were great both days. Fast, Friendly, & Professional. Thanks Guys!

Carolina Alvarado

Excellent service, and on time on the scheduled appointments.

Tim Connell

Great place...Good Fair Business.

Steve Thatcher

Our experience with Golden Eagle has always been outstanding. The staff, both in the office and in the field, are competent,, efficient, and have always met our highest expectations. We have used Golden Eagle for previous moves and will use them again without hesitation. We highly recommend Golden Eagle to anyone, whether their move is local or long distance. Chris Scott, Julie McGuire, and the entire Golden Eagle Team are fabulous. We can personally attest to the fact that Golden Eagle United Van lines will truly "make a move seem as though it never happened"!

Elena Martínez Keefe

First I want to thank my friend Eunice who recommended us to Bob at Golden Eagle. Also, Mike and Caroline did a great job in coordinating our move. It went very well, with the movers arriving on time at our loading address in Huntington Beach, CA. They were extremely helpful, courteous, and professional. They went above and beyond to help us make it as easy as possible. The movers who unloaded in Dover, MN, were also extremely courteous and professional. We have nothing but appreciation and we are highly satisfied with the services provided by United Vanlines/Golden Eagle movers and would use them again in the future and definitely recommend them to our family and friends. From the beginning, Mike and Caroline helped us navigate the process and were there for us every time we called with a question. Thank you all for making this as easy as a move can be!! Matt and Elena K

Kimberlee Solis

This team made a major, time sensitive move as pleasant as possible. Packing, loading and delivery went smoothly with their professionals. I have very large heavu furniture with lots of glass. They did not flinch and cost came in under quote. I highly recommend Golden Eagle Moving.

John Brooks

We did a local move in August and then an out of state move in October. Both experiences with them were very professional. My interactions with the front office all the way down to the men doing the heavy lifting were top rate. The workers were very efficient and very careful not to do the slightest damage to any of our furniture and property. Their top van driver, Delbert Longberry coordinated the entire operation and saw to it that the entire team worked together to achieve the desired objective. He then safely drove all our belonging up the treacherous Interstate 580 to our new home despite very windy conditions, that at times required him to drive at only 25 mph. When you hear in the news about horror stories regarding moving companies, it can be pretty scary. Thankfully, there are honest and reliable companies in the moving business and Golden Eagle Moving Services is at the top of the list in my book !

denice brink

Fantastic experience with Golden Eagle Movers. Professional, courteous, friendly and efficient. Treated my belongings with extra care. A great team of people working together to accomplish my move. Thank you!

John Cermak

Golden Eagle was recommended by several people. Mike Burnett came out and insured us that they were the most professional and others would contract with different people when they dropped off the load. He sold us on the fact that we would have the same people unload as loaded. This was only partially true. the driver was the only real person that handled it from start to finish... and he had no clue how things were taken apart. He tried his best, but the packers took things apart, didn't take the time to keep things together.... bolts with tables, screws with tools, parts to attach yard heaters, etc. The items were dropped off in piles and left with the promise that someone would show up later to fix it. We have yet to see this. When Ethan Allen tables were reassembled, screws were overtightened and wood bubbled on the top surfaces. Screws were missing making the tables un usable. Tables are still sitting upside down in the middle of rooms awaiting the mysterious people that will return to repair the problems. Mike Burnett made a final sales pitch that our largest customers receive a top producers award that allow the set up of two home theater systems where they hook up two wall mounted televisions to surround sound, stereos, Xbox, PS3 just the way we take it apart, as well as the set up of the home computer systems including the WiFi, Routers, printers and such. Upon arrival to our new home no one knows anything about the way this works. In fact, Bob Johnson's response was that I try not to get involved in this type of stuff because all I do is schedule, but we will take care of it. That he did.... We teleconferenced and insured us that it would all be taken care of, in fact gave us the name of a company to use and said he would rather us take care of the issue and reimburse us and his salesman would be charged the cost since he didn't understand the award process. He said to have the two tv's hooked up and computer system by the company and I would be reimbursed. I did that and had two separate bills produced.... one that was for the wiring of two in wall speakers and cutting in four others.... I felt this was not within the agreed set up. I paid the company and submitted the bill to Golden Eagle. I received a very kind letter from the CFO... Tom Johnson that said that they would pay half the bill and I should be more than lucky to get that. I contacted Bob Johnson on Wednesday, August 12, 2015 to discuss the issue and he said we didn't make any money on this so he was done speaking to me and hung up. I have worked very hard for my belongings. The crews that packed initially did a great job packing to prevent damage, but rushed at the end. They didn't keep bolts with packed items.... In fact, part of the electronic issue is that we have no idea where any of the wires went for each of the items and some had to be repurchased...... ethernet cables, plugs etc. Crews on the back side delivery were contracted to unload. I felt bad for them as they showed up at 0800 and didn't start unloading until 1:00 PM since the driver couldn't get the truck in the driveway and a small rental truck was used to shuttle. They finally rebelled and quit at 1:00 AM in the morning and refused to lift another item and left. They reportedly were coming back the next day, but one of the rebelled workers told us that they had no intentions of returning, however the driver assured us that they were coming the next morning. They didn't show! They decided that they would come finish on Father's Day at 5:00 AM. I believe that a company should stand behind their bid and service even if they lost money. The owner... Bob Johnson.... obviously believes that when he has no more meat in the game that he abandons the contract. His exact statement was I haven't made any money, nor has Mike Burnett and we are done speaking to you! CLICK!!!! the telephone is hung up. I challenge each reader to reference this service and answer Bob Johnson, Mike Burnett, and Tom Johnson by referencing this review so that he understands how important every customer's word is

Tina McKee

Golden Eagle Moving is such a great group of people to work with. The drivers are top notch!

Daniel Xu

This is probably my favorite moving company. You guys gives me a pretty professional service. Fast! Efficient! I will recommend you to my friends!

Danielle L

Although I didn’t have enough time, give enough notice, or have enough household stuff to use the moving truck or Golden Eagle...I needed my vehicle shipped cross country and was in a panic after the company I was using was not coming through. Roberta took it upon herself to make some phone calls for me and within 2 days my car was picked up. Thank you so much Roberta for all of your help!

Andy Nguyen

This company is hands down, far and away, the BEST moving service I have used. In the past 5 years, we have used three different moving companies, and Golden Eagle was BY FAR the best, from start to finish. From scheduling the move to the the actual move itself, Golden Eagle far exceeded our expectations. Our 4 man crew of Sean, Art, Jesse, and one other young man (forgot his name!) was AWESOME. They were all dedicated, hard working, caring, respectful, and most importantly polite and super friendly. I trust them fully with our belongings and they took the best care of our things--nothing was damaged at all. They took extra care to wrap everything, worked carefully, and had an awesome attitude the entire time. I can't thank these guys enough--they made a stressful experience into one that was much easier to deal with. You guys are the best around and I would recommend them in a heartbeat! I can't say enough wonderful things about this company and their workers!

Eduardo Covarrubias

Well organized. Quick in and out. Very friendly workers. Great experience.

Rohit Choudhary

Easy to find not far from the freeway. Entrance is decent one truck at a time. Got 3-4 docks no extra space to wait. Loading time 2 hours.

Griff Williams

I’ve had two very positive experiences using Golden Eagle and United Van Lines - the most recent being a 2800-mile cross-country relocation. Chris Scott with Golden Eagle is thorough, and explains the estimate process clearly. I was impressed with the loading and unloading teams both, and everything made the trip intact, on time, and with no issues. I would recommend both United and Golden Eagle to anyone considering utilizing a professional mover for a relocation.

Diane Smyers

I've used Golden Eagle for alllllll--- my moves. They are professional and go the extra mile.

Lisette Longo

I called for a quote and the lady was incredibly rude, I told her my date she just said NO! Then asked how big my house was and she said I can't give you quote in a very rude tone. Wow! Way to lose business!

Cory Reynolds

So, these guys moved my family and I from Upland to Palm Springs in 2015. We had to use someone else to move us back in 2016. Then, we just used Golden Eagle again to move our family again in June 2018. Two completely different crews moved us and each experience was amazing. I don’t know what they are doing over there, but their teams are just easy to deal with and professional. The crews were both extremely careful and personable. So much so that my wife kept referring to them by their first names instead of “the moving guys” after they had long gone. Golden Eagle is doing something right over there to keep having a consistently awesome moving experience. I can’t refer these guys enough!

Yannick Lord

Golden Eagle/United did a fantastic job on my interstate move. I can't speak to their packing skills, as my wife and I did it ourselves, but not a single item was missing or broken. Quote was accurate (ended up being slightly under the estimate) and the team was friendly and professional. Two thumbs up!

Tina LeBouthillier

We used Golden Eagle recently to move a lot of items into storage in another state. We will use them again for a second move very soon when we get a house. That move will go directly to the house and will be furniture, etc. I am confident that we will have the same great experience with the second move as we did with the initial move. The people were all friendly and went out of their way to be helpful and make it easy for us. The estimate was reasonable too! I would recommend them to anyone planning a move!

tia longo

We used Golden Eagle movers twice. Can't say enough good things about them .They did what they promised. No issues. Everything on time. They took great care with our furniture. As well as all walls and doors in our house. Very upfront with pricing. Carolyn, our schedule, was fantastic both moves. We highly recommend this company. !

D Green

The nicest moving people you'll ever meet. With fair prices too. You will not regret calling them.

Pamela Hockett

Excellent service, great communication and very professional from planning to unloading and re-assembly. I recommend highly!

Karen Brown

Mike Brunet and his assistant were absolutely wonderful in their dealings with me. They were always available to call when I changed my mind about what to take, and then when I changed my mind again with items to take or leave, several changes of dates to load and dates to leave for my new place.

Penny Miller

They are quick and safe with your things

Рома Мейер

guys do their job well and quickly

Sandra Davis

THANK YOU TO THE GUYS WHO PACKED AND MOVED ME ON WEDNESDAY AND THURSDAY. ALTHOUGH IT WAS LOCAL, THEY DID A GREAT JOB OF PACKING UP A 2,700 SQUARE FOOT HOUSE QUICKLY AND EFFICIENTLY. EVERYONE WAS COURTEOUS AND HELPFUL AND WORKED VERY HARD IN VERY HOT WEATHER. GOLDEN EAGLE PACKED ME BACK IN 1999 AND AGAIN IN 2014, AND I WOULD DEFINITELY RECOMMEND THEM TO ANYONE CONSIDERING A MOVING SERVICE. THE MOVERS DID A GREAT JOB OF MOVING EVERYTHING QUICKLY AND WITHOUT ANY DAMAGE. I AM VERY IMPRESSED. THANK YOU!!!

Milly Day

After meeting and speaking with 4 or 5 moving companies I met with Mike at Golden Eagle (United) I was impressed from the beginning with his knowledge and helpful instructions on packing. I did not know there were different grades of packing paper or cartons. Mike also informed us how to get the public street in front of our home blocked off the day of moving by contacting our local police department and thus saving us an extra $550 fee other companies were going to charge us to use a smaller truck to take our goods to the moving van. What cinched the deal for me was that I got a Binding Estimate. This meant my price was locked in. If the weight of my goods was less than estimated I would get a check reflecting the difference. If the weight was higher than estimated the estimated cost would not change. This is incredible in this industry. Any questions I had were quickly answered by Caroline in warm, friendly, knowledgable manner. Moving day was so much better than I anticipated as were we packed by this fabulous couple (the Whitfields) and two helpers. At the promised time we received our goods that had to travel from California to New Jersey. The original movers also drove and unpacked. It was without one negative incident, or word even when they saw the three flights of stairs. This company delivers in all ways. I have moved 14 times and I consider myself a good judge. United Van Lines (Golden Eagle) are tried and true. Anyone else is second rate. Go with the best United, we did!

Dave Craswell

The movers and support staff at Eagle Movers are excellent. I have used them many times and each time everything was as planned. The moving guys are always competent and go beyond my expectations. Great job guys!

miguel zarza

(Translated by Google) Good attention (Original) Buena atención

Anne Karch

I have used Golden Eagle four times in the past three years, moving my mother to various apartments. The office staff were easy to work with, friendly and helpful. The movers each time did a careful job with my mom's antiques and otherwise fragile stuff. No breakage or any other complaints. Nothing but praise and thanks for them.

Liliann Walker

These guys are not the norm, efficient, personable, organized, polite and professional. Would use them again in a heart beat. Keep up the great work, everyone from the packers, loaders, sales and office team awesome folks!

Dan C

The staff was nice and helpful, but they trashed our boxes and broke nearly anything remotely fragile. They took no care to move boxes gently even when they were clearly labeled "fragile." The boxes were clearly crushed when they arrived, and even things that are fairly sturdy were broken upon arrival. We have moved multiple times, packed the same way and never encountered so much broken stuff as we did with these "professional" movers. Will never use them again.

Mohammed Baquer

Excellent nice and kind staff

Delsie Lopez

United van lines/ Golden eagle Upland CA. I moved from San Bernardino CA,. to Ga. 1/2 of my furniture was scratched, or broken and disassembled. It all went to storage. When I was ready to pull my items out they were damaged. I sent enough pictures to them but they denied my claim cause some of the items were pulled out of storage. How can pictures be taken in the dark with your cell phone! They also sent my patio cushions to ??They finally found them and shipped them UPS. They are friendly but not honest. I will never use the again!