Reviews of Chipman Relocation & Logistics - Agent for Mayflower (Moving Company)

Mike Hamilton

Professional, prices reasonable, pre and follow-up services excellent, make moving far less stressful. Recommend to friends and family, especially A T D, (Attention To Detail) division

Quan Wakafuji

Very friendly and professional

Danielle Jimenez

Would give this company 0 stars if I could. The military used this company to move our stuff and after two weeks of not receiving our stuff on time and living on air mattresses they show up 7 hours late on the day they said they'd be there with the excuse of "traffic" then told me that they only had 3/4 of my shipment and that I'd get the other part in three more days. Three days later they don't show up and me and my husband call multiple times with no answers. Just the receptionist saying he can't tell me anything and to talk to Rick who they say is at his desk. They transfer me and Rick dosent answer. This happened several times and we've been given promises with a call back with nothing. As of now I still don't have my shipment and couldn't be more angry with this awful customer service. As of right now I'm assuming maybe they lost it and don't want to fess up. The people who unloaded were nice and professional while here but that's the only nice thing I can say about this company.

Seshu Acharya

Safe, Timely, Reliable & Gentle with your stuff.... what else can anyone ask from a mover !!

Lisa Frank

Used Chipman Relocations for a cross-country move from Ca to Ga. Purchased full replacement value insurance at a premium cost. Items were damaged in transit and they are refusing to provide reimbursement for these items. They owe me $1119. Don't use them. They are dishonest and will find a way to not honor their own contract.

John Rael

N/

Dominic Leos

After reading numerous accounts of problems with long distance movers, I selected Chipman Moving and Storage of Fairfield, Ca., as my mover. Everything, and I do mean everything, went excellently for my move from the Bay Area to Salem, Or. The crew who loaded our property performed excellently. The Crew who unloaded our property performed excellently. A dresser door was slightly damaged in the move as was a coffee cup. I know from moving myself that this is miniscule property damage. Dan Shane and Elizabeth Johnson went out of their way to help us. Ms. Johnson, was particularly professional and caring. I would not hesitate to use Chipman movers again. D. Lopez

jacob hamburg

Nightmare starting with Chipman. Chipman was the key to my cross country move being a complete disaster and nightmare. The only thing this company did right was to show up on time and "pack" my belongings. After that I never saw most of them again. The first sign of trouble was when the lead packer made a comment on how he couldn't believe the company took this job seeing as how they already had stuff "spilling" out of the warehouse. When he saw my worried look he quickly recanted his statement saying that our items would be taken care of. They packed everything (only about 7200 +/- lbs) in two days and loaded them loosely onto two moving trucks and took off for the warehouse. Knowing what I know now these items should have been crated at origin with security bands in place. My shipment was delayed by 33 days due to Chipman being unable to crate my items in time. They claimed that some over sized items caused the delay. Getting in contact with Chipman during this time was extremely difficult. I kept getting passed around from person to person, including being transferred to the high level brass at the location, and only received a callback approximately twice from a low level agent. When my belongings arrived, I was missing a good majority of everything I had spent the last 10+ years acquiring. Long story short, I ended up losing about half of everything that they took and had to file a claim with not only the Transportation Service Provider contracted by the military but also against my own personal insurance provider for an amount in excess of 11K to replace everything that Chipman "lost". You can make your own decisions. I personally will never have anything to do with this company again.

Jessie Frazee

Good