Reviews of Merchants Transfer & Warehouse Company (Moving Company)

S. Hasting

We used this company to move us. We submitted our reports (on time) regarding multiple damages caused by them. Their claims dept has repeatedly lied to us & we have been promised that "a check was in the mail" 6 or 7 times. Now, they are saying our claim has been given to another claims specialist.

Jan Kelley

Company needs to improve the communication with the customer after pickup. Scheduling leaves a lot to be desired. I was promised delivery within a one-week time frame following pickup. When I called to inquire about the delivery date, no one at Merchants had any information regarding the delivery date, and no information was provided on the portal. Delivery ended up being 5 days late! The upside is The contract awards the customer $100 for each day the shipment is late. Staff was very friendly and helpful for the most part. Drivers at pickup and delivery points were very professional and and did a thorough job. Lance did a great job of communicating with me regarding arrival times. I chose to pack my belongings at a significant savings.

Laura Hoffman

Wonderful transaction. This was my first time using movers and first time using this company. They were able to work with my hectic work schedule and were very courteous and professional during the move. They made sure everything was taken care of in a timely manner and went the extra effort to ensure everything I needed was handled properly. Would absolutely recommend them to my friends and will be using them in the future!!

Veronica .

Really good food... really Awesome atmosphere definitely will come again.. 1st time I had a cheese and pickles pizza lol. They will whip anything your lil heart desires as long it's on pizza dough.

Gregory Walker

Merchant Transfer & Warehouse did a great job with what was a complex, long-distance move. Karen Boulton was tremendously helpful and was attentive throughout the entire process. Everything was well-organized and things went very smoothly. I would recommend them to anyone making a move.

Wes Thomas

We have made 2 moves with Merchants Transfer. Would recommend highly that you talk with Karen Boulton and let her handle everything. She handled both of our moves with no hassles. Hope we don't move again but if we do Merchants will be the only call. Very courteous and helpful staff.

Bray Allone

Very good crew.. moved my stuff with no damage no loud talking.. and the guys was so polite..they do accept tips

Mary Beth Jones

Everyone involved with our move did a great job. Highly recommend them

Jared Watson

My father works here so I get to see some of what happens and the things on the inside and I can say that these people work hard and diligently. They are friendly and don't talk much on the job but will if you want to converse with them. Inside the warehouse, it is clean and kept organized, the workers still work hard to keep things safe and get the work done right. This is a great moving company and I can honestly say that it is trustworthy.

Ashley Scroggins

The staff was more than accommodating when it came to helping my family in our move. Extremely reasonably priced along with exceptionally quick service.