Reviews of Royal Alaskan Movers (Moving Company)

Jackie Dunbar

If you want a first class move call Brad at Royal Alaskan Movers. We have used them for several moves in town from house to house and office moves. We have had them facilitate out of state household moves for us and ship items from the Lower 48 to Alaska for us as well. We have been very pleased with every move. They guys show up when they say they will and go above and beyond what regular movers do. This is the best moving company for any kind of service you might need. I would recommend them to anyone!

Daniel Santos

Royal Alaskan Movers was a huge help! I work for an organization that needed assistance moving contents from two different locations. RAM was incredibly flexible, professional, and accommodating! They literally changed someone's life with the quality of their customer service. They were also quick to provide a quote. Not only was it the most competitive rate, they were honest and forthcoming about the amount of time it took for them to complete the jobs, which resulted in a return. We chose RAM because of their great reviews, and were not disappointed. I would certainly recommend them for anyone moving into, or around Alaska.

Christopher Jones

We hired them to move a 419-pound, 8-foot long printer that wouldn't even fit on our truck's lift gate. They were skilled and professional, and got us to our appointment right on schedule. Props to Larry and his team for making us look good to our customer. We are looking forward to the opportunity to work with them again.

Andrea Bernard

My experience is very similar to the previous reviewer only my move started with Royal Alaskan. First let me start that this move cost me more, 16% more with 49% less household goods than I brought to Alaska and I packed many items myself. First, I was contacted by someone who was new to the company who had never dealt with shipping a car or crating an oil painting. When I called the company facilitating my move, Royal Alaskan sent out another person. I tried to change moving companies but could not. At 6:30 pm on a Friday I was notified that the packers would be there at 8 am on Monday so I spent the entire weekend organizing my household goods. The packers arrived just before 11. As they were loading the truck I found a cabinet in the kitchen that had not been packed. When I received my household goods this week, five weeks later, the parts for my living television are lost/missing and now I have to wait for some third party insurance company to contact me to discuss replacements. My TempurPedic mattress was just wrapped in plastic instead of boxed. Needless to say, the plastic tore in transit and I have a filthy mattress. I was given a blank form to sign for packing materials when I arrived at my destination. No doubt this contributed to the outrageous price I paid. The only reason I am giving them 1 star there is not negative numbers. Royal Alaskan does have one exceptional employee: the gentleman who drove me to the airport to pick up the rental car after I dropped off my car to be shipped was courteous and professional. If you have a choice, I did not as my employer arranged the move, choose another company!!

Don B

Worst move experience ever. Not enough packers to complete the move as scheduled, lost a portion of my packed stuff in the middle of the street, 2 blocks away, that a neighbor found and brought back, lost a large piece of carpet (15ftX20ft)and pad that never made it to my next destination, and over $3000.00 in broken stuff I am still trying to get my money back from. Would not recommend this company to anyone, and would refuse their service if they ever tried to pack my stuff again. Utterly worthless packing company.

Kayla Campbell

Moved from one apartment to another within the same complex on.December-24th. I was very lucky they were avaliable to work within such short notice and on Christmas Eve to boot. They worked quickly and efficiently for what I needed which required movement and packing of items.

Cameron Martin

The Manager Larry, is very unprofessional and told me that he wishes I wasn’t alive. And the other workers take their stress out on you. I’d give this 0 stars if I could.

Jerry N

I just had the opportunity to enjoy the fine services of Brad and his team at Royal Alaskan Movers. I found them to be communicative, timely and very solutions orientated during a difficult moving process i was managing. Royal Alaskan offered me options and solutions and did not add to my stress of co-ordinating all parts when nothing (except movers) seemed to go right. To or From Alaska, i can't imagine working with anyone else. GREAT JOB GUYS!!

Ruth Pounds

Royal Alaskan Movers did great work. All of my things were in one piece. They were kind and courteous. Even though I was on the 2nd floor, no one complained. I had two long moves, and they were incredibly accommodating.

chris botner

Very helpful. They were able to dispatch a crew the same day I arrived and needed help unloading a UHaul.

Terri Pizzano

Brad and everyone at Royal Alaskan Movers, from the people who picked up the debris a week later to the office people to the driver who came to my home in Florida to pick our things up...all were super nice and Brad worked very hard to meet my budget requirements. I appreciate all of them for helping to make this new adventure take off on with a good start by a very early and safe delivery

Caitlin Menge

I do not recommend Royal Alaskan Movers. As another review stated, options are limited when moving to/from Alaska, so we deal with that. With that being said, my husband and I moved from Dallas to Anchorage in January. Royal Alaskan Movers were fairly professional working with us when we were searching for a moving company. We had scheduled a date for pickup with Royal Alaskan Movers, and as they did not have their own truck or people in Dallas, they outsourced. The problems began at this point. 1. My husband made his last day at work be a Thursday, so that our things could be picked up on Friday. We received notification on Thursday that the contracted movers weren't able to make it out on Friday, and would instead be there Saturday. We had a tight schedule, but we made it work. 2. We were not provided with a Bill of Lading at pickup. We finally got one once our items were in Alaska after pestering them about it. We did receive the inventory and the contact information from the contractor. Unprofessional. 3. After asking repeatedly, we were not provided the exact weight of the shipment to determine cost. This was a value that should have been determined after it was picked up in Dallas. 4. We naively trusted them to continue progressing with our items. As it turns out, our things sat in Montana for two weeks. During that time, we were not communicated to as to where the shipment was when we inquired. I called and spoke with Jennifer multiple times, who was never able to provide a satisfactory answer and evaded answering. The answer began as "the truck broke down," and was eventually avoided altogether. A truck breaking down is one thing, not continuing progress for two weeks, allowing our things to just sit as we wait for them in Anchorage is another. 5. The time frame laid out by the company stated our things would arrive February 4th. Our things were delivered February 8th. Our solid wood futon frame made it to Anchorage two weeks later. 6. On delivery day, we ended up with someone else's garden trellis, which we gave back. Our futon frame was left behind in Montana. Our futon is our couch, so we sat in lawn chairs for two weeks. 7. When our wooden futon arrived, it was broken along one of the main support beams right where people sit. We took pictures and Royal Alaskan reimbursed us. 8. I finally took my mountain bike out of storage now that the weather is nice. The movers took the liberty of removing the front tire, and I was going to put it back on, easy peasy. Nope. The front brakes were torqued and parts were twisted to the point I couldn't get the tire on until the fork was torqued back. I had to take it in and have it fixed. I do not recommend Royal Alaskan Movers. There were more problems with this company than they are worth.

Cody Smith

Wish I could give it a lower star. I shipped a 1966 mustang with them and the car arrived in pieces. Tie rod and shocked fell off. Car was also running and moving on it’s own power and now won’t start. Worst part is I keep getting the run around when trying to talk to someone about it. Completely and utterly dissatisfied with this company. Could not have picked a worse company to ship with.

Jamie Bertrand

Wow. There is no other way to describe how nice and fairly we were treated. Our move from Anchorage to Scottsdale was excellent due to their great service. What they quoted is what we paid. No overcharges. No hidden fees. The bid was fair and the experience was great. Our belongings were even delivered earlier than expected. I would and will recommend your services to anybody who asks. Thank you very much Bill and Jamie Bertrand.

Kyle Downum

We just moved from Oklahoma to Alaska and these guys made it so much easier! Brad worked with me on price and dates of moving and worked around my schedule. Very happy with royal Alaska movers!! Ended up I got way more for my money then I would have with any of the other ways of moving I was looking at. I would definitely use them again and recommend them to friends!

Azsia Ratchford

Out of my whole military career so far, these are the best movers. They packed my house in no time and made sure I was notified of everything they were packing. They are very nice and professional. I would recommend their services to anyone moving from or to Alaska