Reviews of Alaska Terminals, Inc. (Moving Company)

400 W 70th Ave Suite 3, Anchorage, AK 99518, United States

Average Rating:

DESCRIPTION

Here you will be able to see the feddbacks of real people who bought the products and services of Alaska Terminals, Inc. (Moving Company) in the state of Alaska.

At the present the business has a score of 4.8 stars out of 5 and this rating was based on 41 reviews.

As you can see the average score it has is almost the highest, and it is based on a very large number of feddbacks, so we may say that the valuation is quite credible. If there are many people who bothered to rate when they've done well, it works.

As you know, we don't usually bother to put reviews when they are positive and we usually do it only if we have had a problem or incidence...

This Moving Company corresponds to the category of Moving company.

Where is Alaska Terminals, Inc.?

REVIEWS OF Alaska Terminals, Inc. IN Alaska

John Robinson

Absolutely the best movers experience I have had in anchorage. Calista was fantastic and helped the whole way. Constantly communicating with us during the process. The pickup crew was fantastic as the day was so icy, they couldn't get a truck to the house. They found a way to divert another vehicle to our location to get the pickup completed. All in all a great company from representative to Dispatcher to ground crew. A+++

Jonathon Schumaker

Bee

A Google User

Excellent service!!!

Griffin Roush

Richard Leber

We used Alaska Terminal (Atlas) for our move from Anchorage to Crossville TN. We had great crews on both ends of the move. The pickup and delivery times were as promised and everything arrived in good shape. When you consider it was a 4200 mile move we were very surprised that nothing went wrong. We have moved several times with other major moving companies and always had claims against them. Not so with Alaska Terminals (atlas). Special thanks to Nicole at Alaska Terminals, she was the greatest. Thanks for a great move. Richard Leber

Kathy Frishe

Very efficient, polite, and professional.

Terry Tarver

I had a great experience with the Alaska Terminals team. They were very professional and were positively responsive to all my requests. The worked hard to protect our flooring, walls and furniture. It was a pleasure all around and I would definitely recommend.

LM Butto

"Professional, extremely patient understanding during a whirlwind of chaos, and that is putting it mildly! Everyone treated me with such care, humor (so needed) and concern, they all really went the extra mile and then some. From the very beginning to the very end, Alaska Terminals, each and everyone of them are first rate! Sincerest gratitude to everyone! Thank you ever so much! "

kathy harper

Nicole walked us through the whole process and made it so easy. The crew that packed our things were efficient and very nice. Great group to work with. Highly recommend

Paul Baker

They were in a d out in 2 hours everything wrapped beautifully and most of all careful Calista was the very best. As was her crew. If you Re no I g GO with AK Terminals

Mr Ratio

Totally wonderful

Teresa Ascone

Kym Van Arsdale

Wonderful movers! Professional and friendly. They took great care of our things and were very efficient. Thank you!

Stephanie McDonald

Start to finish and beyond, Alaska Terminals Moving Company made my whole moving experience not only easy, but highly enjoyable as well! My Pre-inspection and phone calls with Dave were handled promptly, with respect, and with an emphasis on what my needs were. The crews that packed us up and hauled our goods to our new location were very courteous to me, my kids, and everyone else walking through our house during our transition. Everyone was determined to make their time in our house quick yet safe and non-damaging to our goods. They all took time out of what they were doing to answer my questions. They were super efficient at their job and worked well as a team. I would highly recommend Alaska Terminals for any moving needs & will use them again in the future if I should happen to move again!

Connie Anderson Ozer

In 2015, Alaska Terminals packed and crated some of our possessions which we did not want to move to a smaller apartment. We have trusted this company to keep those possessions safe until we are ready to move them. Every encounter with personnel at Alaska Terminals has been a good one.

Lynn Bechtol

If I could give zero or negative stars, I would. The crew were very friendly, BUT: 1. They stole prescription medications out of my bedside table. Make sure any valuables, medications, etc are well hidden. 2. They broke one of the legs off the couch, and they didn’t bother to tell me. I only discovered it after they left, when the couch collapsed as soon as I sat down. 3. They are required to lay down carpet protectors, but they did so only halfway to one of the two bedrooms of my apartment - no protectors for the other bedroom, the living room, etc. Both old and new apartments ended up with carpet stains. They also didn’t remove the carpet protectors after, as they are supposed to do (although this is partially on me - I was anxious about the time being charged and wanted to avoid paying another full hour). 4. If you need to keep the time under a certain amount, be prepared to be in charge of the clock. I booked for two hours. During this time, they kept coming back and asking if they could take more. At the one hour mark, I said that I would like to head over to the new building so as to keep within the two hour mark. I then discovered that they had simply been taking items down to the garage - they hadn’t even started packing the truck. The entire move took four hours. They also charge for the drive time to and from their warehouse - I completely understand paying for the drive time between organ and destination, but to and from the warehouse shouldn’t be on me. 5. I reported the problems above to management; they said they would take it to the owner. So far, I’ve gotten no response. A very disappointing and frustrating experience. The crew leader was very friendly and helpful, but the issues listed above created incredible stress and headaches - not too mention costing me massive amounts of money and effort.

Austin Hammond

Best moving company in town

Larry Houle

Alaska Terminals are real professionals. They carefully protected our floors and walls as they packed our possessions. A one-day job for the entire home! Very courteous and easy to work with. LH

Matt Joyce

Used them twice to move to AK to WA and back. Good communication. Good prices. Thorough and professional.

Diane Stefan

Movers were on time and determined. Had a bit of inclement weather and they were troopers. Move was successful!

Danny Ryan

First time using this company was last year . Not only was the price great their manners and hospitality was A+ hands down..I will be using this company on any move from here on out Very happy customer

Karen Llewellyn

They were efficient, and very nice, they really respected my property. The property they were delivering and the property they were working in. In the unpacking very little is broken. I would use them again in a heartbeat, though I hope I don’t have to move again anytime soon. From beginning with the proposal, packing to the delivery and placement it was 5 star treatment!

Una S

dylan ramos

Mike Schwemley

Alex Romero

I highly recommend Alaska Terminals. They did a fantastic job when we moved. Everybody is very professional, they were on time, they were flexible, and they made the process smooth and easy for us. By far has been the best relocation process ever.

Bill Riley

Belinda Lovett

Where I lived for 17yrs inElison AFB

Carmen Narvaez

john martin

Sarah Cripe

Slay Queen

They are a great company who are very understanding. As long as you communicate with them and have a plan, they will help you keep your belongings and not auction them out. Good place to make busines with.... Thank you Jesse for your patience with me

Myrna Hernandez

6 hrs to move a packed 1 bd apartment, no appliances included!! They took 3 hrs to load but only 1.5hr to unload?!? . Often, found them just standing around socializing w neighbors and playing with pets! Then, I was charged an overtime fee when promised I wouldn’t. Very disappointed and disgusted by these people’s work ethic!

Sandra Kramer

The two young men that packed me could not have been faster, more efficient, and kind. The knew what they were doing and worked so good together. It was fascinating to watch them. I highly recommend ALASKA TERMINALS.

Joe Cline

John Antill

Calista worked with us every step of the way to ensure our packout was smooth.

Frances Siple

Cory R. Lepage

Excellent customer service from Calista. Very reasonably priced too! Her estimate of the weight was exact to about 2 pounds. We did not use Alaska Terminals when moving to Anchorage previously and seriously regret it. They say we ship to/from Alaska all the time and know how to do it, and they are correct!!

Shannon Hogan

Alaska Terminals did a great job moving us up from Colorado. The packing was done quickly and was top notch. Nothing was broken or damaged and it arrived just as scheduled.

Business Hours of Alaska Terminals, Inc. in Alaska

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Alaska Terminals, Inc. en Alaska
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