Reviews of Pak Mail (Moving Company)

Francois Bosman

Great seecice

Jackie Z

I used their service years ago and received thousands of packages that semester with low cost. Everybody was super nice from the owner to the staffs. I feel like I owe them a lot. Very great experience, if everybody could work like them the world will be very beautiful.

Jonathan Gunn

Rude staff. Also, do not go there if you want to use the fingerprinting service if you would like to apply for a GA nursing license.

Brianna Denney

Ashley was very rude while I was getting my fingerprints done. If you want your customers to have a desireable experience in your store then hire some nicer employees.

Caroline Milton

The least helpful staff I have ever incountered. I have been trying to get a packe since last week and no one has told me WHEN I can come pick it up till today. Although she did tell me a time she had the worst attitude. The other worker I spoke with, Marion was equally as rude. Not a good way to treat people. Just saying. I apologize to anyone who has to go here to pick something up or send it.

shane bledsoe

I see a lot of negative reviews on here but I was more than happy with the service I received. They actually went beyond what could have been expected. As far as price it worth it to me to pay a few extra dollars not to go stand in line at post office waiting for one open register when line is out door.

Lisa McClendon

Pak Mail is so easy and convenient! The staff is so friendly, helpful and zippy! I look forward to either dropping off a return of something that didn’t work out from an online order, or popping in and sending one of my children a “surprise from Mama”! I love both locations!

Phillip L Beard

I have been in this place dozens of times over the past decade and while the counter people may not have a "Little Mary Sunshine" demeanor, I have always been waited on briskly and efficiently. I have never witnessed the "rude" behavior credited to the counter in some reviews here. I am not rejecting others' experience, mind you, I just want to affirm that I am a decade+ customer and haven't witnessed it.

mytommy .

the black lady there is very rude and had an attitude with me. She went to answer the phone and left me there. I almost cussed at her not because she left me but because of her attitude. They also charge 50 cents if you want them to tape your package for you... Ridiculous. I was only forced to go there because there isnt a FedEx store in the Auburn area. I hope this place shuts down or something.

Katelyn Lawson

Poor communication and customer service.

Parrisa Person Cobb

I walked into the store with a great attitude and immediately felt drained. I started off stating why we were there and before I could finish, one of the ladies just directed us to go stand by a computer and wait. Rude! The other lady came over and didn’t say a word, just started the fingerprinting process. Rude! The entire visit was a drag, because the customer service was nonexistent! I will not be returning.

Emily Cumbie

I am super busy (like we all are!) and do not have time to wait in line at the post office to answer 800 ridiculous questions. I walk right in with what I need shipped. They pack it and ship it, all with a helpful attitude. I'm in and out in a flash! I won't go anywhere else!

Erin Martin

GREAT customer service!

SCOOT CARR

Very rude. Remember it takes more energy to be a douche bag. Customer service was horrible. It was the one on 300 N Dean ed Auburn,al.

Dawson Waldrop

My experience could not have been better. Very friendly staff. The owner is very approachable and very considerate. I would highly recommended both locations. I will never go to the post office again.

Charles Durham

The customer service is amazing and everyone is so helpful. I definitely recommend Pakmail and you will not be disappointed.

Jose Correa

Been using Auburn Pak Mail since 2006 .I find them very helpful . Never any issues with anybody there. Keep up the good work APM.

Adrienna Strozer

Terrible customer service....every time I go to this establishment I'm treated like I'm not human......and I'm a very nice person, these people tend to judge a book by its cover ....but Thts another story ..........they may be prospering now but they won't be around 20 years from now......trust me.....if you have a business your main objective should be to keep Tht business alive and running years from now, and the owner won't have Tht if she doesn't change her operation......it's been the same for years but she'll learn to not be rude when Tht money stops flowing in bc of her attitude Don't waste your time with these people, just go to the post office, they'll take care of you, and their customers service is to die for

Rainy UpsAuburn

This store has RUDE clerks and RUDE owner! Don't go there to ship staff, go to UPS or USPS.

Wendi Weimar

Peak mail on Dean Rd near Kroger - The staff was SO helpful and patient, knowledge and kind!!!

M Stevens

Convenient shipping if you don't want to go to the USPS.