We've got the opinions of real people who consumed the products of AMC CLASSIC Oakwood 12 (Movie Theater) in the area close to the state of Wisconsin.
At the moment the business receives a rating of 3.6 stars over 5 and that rating has been based on 421 reviews.
You must have seen that the average of ratings is really positive, and it's based on a high number of opinions, so we can think that the valuation is very credible. If people have bothered to value when they've done well, it works.
As you know, we do not usually bother to write tatings when they are good and we usually do it only if we've had a problem or incidence...
This Movie Theater is included in the category of Movie theater.
The consessions are honestly too expensive. Shouldn't cost enough for 2 meals at a decent restaurant for 2 people just to get 2 movie tickets n some snacks.
I give this movie a thumbs up
Good movie theater because of the location being in the mall but prices are higher then Micon theaters!
Very pricey but great seating and an awesome movie (Aquaman)! Going again this saturday!
All around good theater but very bad PRICING to expensive
This theater was our favorite until AMC bought it.
For a night out with the kids
This has been a favorite movie spot of mine since it originally opened. I must have seen thousands of films here by now. I got a lot of great memories through the years of seeing movies with friends. That day I went with my dad and my best friend to see Jurassic park. Special sneak previews were always fun too. This is also the place where my son saw his first movie ever. The remodel has been a great improvement as well. I took a star off because they removed the marquee by the mall parking entrance. The marquee use to show what movies were showing. That was not only useful, but since I drive by often it was sometimes a reminder of a film I was waiting for.
Prices are kind of high. Way too many trailers. Food isn’t very good. Not the best service. Clean bathrooms. Have to walk through the mall to get it. Has a lot of theaters so you can see more things. I would say this is a good place to go if you have friends with low standards and show up fashionably late I don’t mind eating in the food court afterwards.
Staff was friendly, screening was high quality and sound was good. The chairs were all INCREDIBLY squeaky in theater 5, not sure if that's an issue in the other rooms but it was very bad. Every time someone moved even slightly it was a distraction from the movie. Otherwise a pleasant experience.
Movie theater was dirty and staff uncaring
I like the movie theater and the staff are fantastic!
It has some really cool and had some good movies
Great staff and expected prices for a movie theater. Was helped by Jamie and she was amazing. Definitely deserves a raise. Will be back here!
Great, as always!
We love going to movies, but probably made our last stop at the AMC at Oakwood Mall.The concessions are overpriced compared to the other theatre in town. They do not offer kid sized cups so we had to purchase regular size. They do not have extra popcorn bags to share out of a large so it was hard to share popcorn. They don't offer a military discount as well as we overheard a patron ask at concessions.The bathrooms were dirty. The actual seats in the theatre were not comfortable. Then, the on screen commercials didn't work so we sat in the dark listening 20 minutes prior to movie. Not a great experience at all.
Great theatre , a little pricey but the movie options are great.
I found the staff friendly and courteous the theatre was clean comfortable and warm. The popcorn was fresh and the coke was the real deal. A visitor to you fair city. Thank you. The movie was great as well. I saw Hacksaw Ridge a true WW11 story of courage and faith.
Great movie experience, really sticky floor some times.
Great time . Great theatre
Excellent place to go to not just for the movies but also the mall itself
Staff is really friendly. Theaters needs to be updated and prices are very high
Friendly staff and great costumer service!
Customer service seems like they don't want to be there. Bathrooms smell awful and are dirty. The theater we were in wasn't cleaned from the previous showing. Whole rows were just filled with trash. Will not return.
Great theater, great prices
Terrible theaters. Loud and uncomfortable chairs. Have to pay the same price for the small old theaters as the newer ones. Workers swept under me when I was sitting there. No clean. Wouldn’t recommend.
Nice clean theater. Helpful staff. Consistently flawless projections of first run movies. But, of course, it costs way to much - they all do. Proximity to the mall's food court is a plus.If you go to a lot of movies and always buy popcorn, they have a refillable bucket that is a good deal.
We went to Finding Dory on a Tuesday night. We were pleasantly surprised by the deals they have on Tuesdays and the staff welcomed us with a smile and energy. It was a great experience and our daughter loved the movie!
Could not seem to keep the projector in focus. This cost for a poor movie viewing experience. Everything was where were priced even compared to other movie theaters. The seats were grimey and disgusting. I feel bad saying this but I would recommend not going here.
Not the best theater in town. Needs to be updated. This was the only theater showing the movie we wanted to see, otherwise we would have gone elsewhere.
Great place and friendly staff
I actually think the other cinema by festival food is better.
Prices on snacks are drinks are really high, seats aren't that comfortable and the movie too forever to even start the previews. Could use some friendlier staff also!!!
The theatre was very comfy. The sound quality of the movie was great, and we got to watch out movie on the huge screen. Concession prices are a bit high tho.
Awesome updates to the entrance!!
Outdated, need new screens, carpet, decor and seating for smaller theaters
Staff was friendly and the lines moved quickly. The theater was warm on a cold evening. The screen and sound were great. Could use an update on seats and decor, but otherwise it is a good place to go.
Good theater, but highest priced in the Chippewa Valley for tickets and snacks.
Older theater with stadium seating. First run movies and decent prices. Just a bummer there isn't recliners.
This theatre has the largest selection of movies in Eau Claire, but that's primarily what it has going for it. Sure, the environment is "classic," which is nice, but it is also getting plain old. Many seats are broken and the screens are small compared to other theatres. This theatre is also the most expensive in the area.
Amazing experience would 100 percent recommend
Expensive and the popcorn taste stale. The have you put the butter in when they should fill half way with the popcorn then put butter, the fill the rest and add butter again to get it through out the entire popcorn. They are most expensive theater with least comfort. Micon is cheaper with better seats that recline.
Loved it, other than the 40 minutes of ads before the movie.
Watch Alita battle Angel. Great movie! If I had to nitpick. The seats are not very comfortable in the theater.
It's an old, dirty, out dated theater that is in desperate need of a renovation. As much as movie tickets and popcorn are, I can't believe there wouldn't be money to fix this place up.
Went with my GF to see Super Troopers 2. Previews started but they had yet to retract the curtains so half of the previews were showing on the curtians and not the screen. After about 3 previews my GF walked out to find someone to fix it. Someone finally came and pulled the side curtians back and the movie started. Come to find out the projection didn't fit on the screen and there was about 2 ft of the movie that was being displayed above the screen on the curtains at the top. Watched the whole movie like this with nobody coming to fix it. After spending $50 for tickets and snacks I would expect a lot better experience. Micon is way cheaper and much better service!
Over priced, snack bar real expensive, 55oz drinks the smallest, over $5. Theater had popcorn and trash all over from previous shows. Admission staff pleasant .
Bathrooms are in need of SERIOUS WORK
Movie prices are very reasonable compared to other theaters in town. I Love the charm of the old style seats. Concessions are little pricier, however, I like the huge beverage selection and I can get my own refills. Love being able to apply my own "butter" to the popcorn getting just the right amount! Yu uumm!
Kind of run down but overall everything else was good. Great location in the mall
Movie price is great!
This theater has very wonderful staff even when it is super busy they still are very nice about everything. I plan to come back
The theater's website said Insidious 3 was playing at 945p. When my boyfriend and I got there it was not playing so we went to another movie instead. No joke we walked into our movie and it smelt like vomit. Disgusting! This theater is trash. Won't be going back.
Crazy expensive and not even the best theater in town. Disappointing
Always a great place to go see a movie on the big screen.
Very nice polite staff also very helpful
Went to watch a movie the other day and everything was dirty everywhere, they have horrible pricing, and at a movie about a hour in half the screen went purple. Would not recommend.
I hated that you had to buy your tickets at the snack counter, forcing you to wait until people in front of you to order their food even if all you wanted was a movie ticket. The snack area was dirty. Floor was dirty. This theater is in need of a renovation. Movie itself was a good experience. Will not go back to this theater until updates are made.
Loved this place
Place hasn't been updated at all since it was carmike. Same old dingey looking bathrooms, same worn down seats, and overpriced concessions. But hey they put in a Coke freestyle machine so there's that. I'm guessing that the classic in AMC classic means its just a standard old theater that they're never going to update. Personally 99 out of 100 times I'd rather go to micon 7. They're really rolling with the times to keep people in the theaters. But AMC why would AMC update if they're in a prime location with a ton of foot traffic? Oh well. They show movies so they got that going for them.
There's plenty of good deals for movies, not sure about the food, but it'd be nice to not be stuck in the theatre longer because the movies started thirty minutes late.
I really like the movies, great service, lots of lit foods. i saw thor and it was cool. great job.
1pm show, finally started at 130pm, at 105pm i went to sat something to the staff about starting the movie, well they finally did, but had to watch 30 minutes of previews, not happy about this theater.
This place used to be so nice. Now its totally ghett . Bathroom stalls with no locks. Dirty carpets and walls. Seats with no arm rests or cushions. shame on AMC.
Seems like a good place. Nice and clean with plenty of room
Good theatre but too cold inside
The workers here are great. The theater is so homey, I’ll forever love this place <3
Good place to watch a movie. Service lacks a bit and a bit expensive.
Slightly dated theater, but friendly staff. Typical higher priced concessions, just like at any theater. Probably still the best option for going to the movies in at least a 45 mile radius.
We saw a good movie. It was fun
Very Poor theater. Prices are so high for everything. Staff are rude kids who don't care about being there. The only time this place is worth going to if you catch a movie in-between 4:30-5 as it is $5.75, otherwise go to Micon. The staff are super courteous and accommodating, the prices for tickets and snacks are way cheaper, and for an added plus its locally owned.
Very friendly and knowledgeable staff. Theatre was very clean. Popcorn tasted good, but appeared to be a little stale. However, seats VERY uncomfortable, far too narrow and the hard plastic armrests were horrible. Also, very disappointed to find that they charge a "convenience fee" for purchasing a ticket via mobile app as opposed to at the theatre itself.
Great service. Friendly directions to rt area to watch show
Good theater but expensive.
Seats are terribly uncomfortable and place seems overall unclean
Simple and clean. Great staff too.
Has changed a bit over the years. But still love it.
It was a little depressing actually. The front cashier station was roped off, the back concession area was closed and it kinda resembled a theater that's on its last legs or closing for good. I would have given fewer stars but the actual theater was very nice and comfortable. The floor was clean and the seats roomy and easily accessible. I'll definitely be going back.
Could use some upgrades
The theater was very hot, the chairs had holes in them & the arm rest was broken.
The movies we're not that expensive
We went to micon first to see deadpool 2, but they were sold out. We decided to try AMC at the last minute and there was plenty of seats. The concessions area has been updated and is quite nice, but it doesn't look like the theater has been redone in about 15 or 20 years. The seating was not very comfortable and was too close to the rows in front and back of you. The couple in back of me would bump me every time they moved (not intentionally), which was every 30 seconds. The screen size and the sound was decent though. All in all, micon is a much better theater in my opinion, and not worth the $84 it cost my family to see a movie here.
Terrible experience. Concession prices are out of control. Micon has much more comfortable seating and much cheaper snacks. No reason to go here if you have a choice.
Staff is friendly, the theater itself is old and in need of a remodel. Prices are normal for a theater. If you are going to complain about prices wait for it to come out on dvd.
Took two children to this theater on Tuesday August 13. One side of the concession stand was dirty and litter filled. Prices for concessions was high. Both bathrooms were dirty and the floors were wet everywhere making it a hazard. Ads were playing but there was no picture. Three fourths into the movie the picture went out. Very disappointed and disgusted with the whole experience.
They choose popular movies that people are exited about
I'm glad that AMC bought out Carmike because I believe AMC has a better rewards program. I went and saw the Incredibles 2 in 3D, and bought popcorn and a drink. I like that you can now buy your tickets and snacks all at once and I'm sure it's easier for the workers too. My only complaint is that I was in theater #3, and the speakers were 1) way too loud but that's just how going to the movies is, but 2) that one of the speakers is clearly blown out. Every time it got more loud during an action scene the whole theater was just the awful crackling sound and it made it really hard to enjoy the movie since that was 90% of it. I did tell an employee so hopefully the problem will be resolved!
Clean, quiet, friendly. Brought my 4 year old daughter who loved it. Seating is comfortable and concessions decent for a movie theater. Love the free refill serve yourself station.
Too many commercials before the movie!
Not as nice as other AMC theaters and not as comfortable as other choices in town.
Watched my favorite Star Wars movies at this theater!
Bring the bucket
Nice theater. Expensive popcorn.
The worst theater in or near Eau Claire. The seats are uncomfortable, the employees are rude and are not helpful at all. Unfortunately, they get the popular movies. We go every couple months or so and it is always the same. The other theater in town offers recliners in some of the theaters. They are a lot more comfirtable.
Nice theatre, but seats are really uncomfortable. Great staff, and Avengers Endgame was a great movie!
Only get 5 dollar Tuesdays if you're a member
Lighting and sound weren't great in the theatre I was in for my last movie. If you happen to be in one of the updated theaters though they are amazing.
Very high prices $22.50 for Lg popcorn and 2 sodas movie start time was 6:55 sat there with just music til 7:15 then previews for another 15 mins
Poop and fences splatted all over Bathroom walls .. Please clean... Other then that very nice staff... EspeciallyFloyd gondolli
I went to Kobes to eat and my fiance ate at McDonalds... so great place to eat quick and you have a variety to eat.
Went to the 4:00 movie to get matinee price and it was full price because it doesn't actually start before 4:00.
Just awful expirience every time - old small and smelly seats, messy bathrooms and popcorn combo for $20. Go only if you reeeally want to see a movie before DVD or online rental.
Love this Theater. Delivers for the price and the mall is great.
Nice clean. comfortable environment to watch a movie.
Seats were broken, audio was good, picture quality was good, relatively clean. 4.50 for a bottle of water is ridiculous.
Time is money, and you wasted a lot of mine tonight.... Movie start time 8 pm. Actual start time 830 pm 8pm-830pm is paid commercials 830pm movie commercials start 840pm movie actually starts On top of the fact, my 'packaged' 3d glasses were dirty....... Havent went out to see a movie in years, and this is what i was greeted with when i finally do....... DISGUSTING
This movie theatre lacks all the amenities that makes today's movie theatres tick. Reclining chairs, reservable seats, and stylish lobby are non existent. Don't let the AMC name on it fool you into thinking it's a slick theatre. Until this theatre is updated it will continue to disappoint customers and result in the decline of attendance.
$8 movie tickets in brand new theaters. Clean & spacious. As in leg room.
We were in one of the small theaters tonight. Small uncomfortable chairs. Ok sound. Very different from the bigger theater down the hall.
Not my favorite theatre in town. But it works.
Went to see endgame at 6 for an opening show. Despite repeated attempts to alert staff the air was not working in the theater no one came in to fix it or check on the theater. By the end of the movie it had to have been 100 degrees in the theater. Worst movie experience I have ever had, and I used to work at a movie theater so I have had a lot of them.
movie theater is great but I wish you could find prices before I drive 35 miles. so we don't go but once or twice a year
This Theater was clean and well lit to find seats initially, staff was kind and helpful with discount information and specials, and other guests were very polite. Best day to go is on 5$ Tuesday! The only reason why I gave it a 4 instead of 5 is that every time I go something is empty (Butter dispenser needs to be refilled, icees are out of order, my favorite candy is empty, etc.), but that's not a big deal just a little annoying. Otherwise a great theatre!
Staff are as intelligent as cattle and don't care about patrons or your experience.
Basic movie theatre. You can hear sound from the feature next door.
Micon is better but its still a good theater
Nice employees, clean, lines are quick, and lot of movies to chose from. Lots of snacks to choose from, as well! We come here often.
Great movies and good popcorn, not for the price though but yeah. The floors are pretty clean but the bathrooms could use some air fresheners
One ticket, one small popcorn, one small pop $31.15. The theater was very stale smelling, the floors sticky and littered and the seats and arm rests in terrible condition. This theater has deteriorated so much. Sad to say it's probably on the way out.
Floors are sooo sticky last three times ive gine
Very dirty and run down...our seats were squeaky and many were broken. It needs updating badly. The associates are sweet hearts though.
Definitely prefer Micon Cinema!
This is one of my favorite theaters The Price is Right during the mornings I just which two workers would say have a great day enjoy the movie which mushroom them don't I run a business and every time I talk to someone I tell him to have a good day and thanks for stopping
Alright theater, need to step up their food game and upgrade their seating to compete with Micon. Most uncomfortable theater seats in town.
Friendly staff, cool drink machines, great theaters. AMC Stubs rewards, too.
John Wick. Great movie, more action than I have seen in a long time and some really funny lines.
Nice place, clean, friendly staff, comfortable chairs, nice screens/sound systems, high prices on snacks compared to the competition.
Saw a 7PM Sunday show and the theater was a disaster and not cleaned after the previous show. It looked like a good fight took place. Many of the seats were broken.
Terrible loyalty program implemented very poorly by management and performed by staff. I have had countless problems with getting "credit" for the movies I have paid to see here. When I tell them I'm a member they typically ask for an email address to identify the account. They usually fumble around a bit (often times call a second person over to assist) before finally saying "ok, we got it" only to find out later they never did find me (or credit my account with the purchase). I've learned over time to ask what name shows up after they tell me "they got it". More often than not they stammer and then say "I guess it didn't work after all...let's try again". I've talked to management about this (in person and through their web site) and gained no satisfaction. I told them I would not be renewing this membership and that when having the choice I'll watch the movies I want to see elsewhere. Their lack of any response is a clear indication that they could care less.
Staff was very friendly and accommodating. Seats were ok. I prefer being able to put my feet up. Popcorn was ok, expensive. $8 more than last time I went several years ago. Enjoyed the film and no glitches. Ticket price good on a Tuesday.
Worst theater experience ever last month. And I’ve attended theaters in cosmopolitan cities like Los Angeles, Minneapolis, and Milwaukee. I went on an opening night at 7 pm. They were way understaffed. Nobody at the box office and 2 employees at the concessions stand, selling tickets and food and drinks. My theater itself wasn’t jammed packed but a lot of annoying, rude, and chatty people. Not once did any ushers checked the theater. Heard so many people shushing other people. My friend and I had to ask different people around us to be quiet. That’s not my job. No wonder people don’t go to the movies any more. Terrible management and way overpriced. If you must go to the movies, Micon’s a better choice. Update as of 2/22/18 I received letter of apology from the assistant manager. She also mailed me extra movie tickets. I appreciated the gesture. Let's hope the next time is better.
Love the new movie Hobbs & Shaw
The seats there are so uncomfortable
Second lobby closed. Mosty empty in daytime.
The theater was filthy. Lightbulbs are burned out all over the place and the seats are uncomfortable. When the movie started for several minutes the screen was black while the sound played and one of the other movie goers had to go find an attendant to fix it. The type of movie I saw usually has additional scenes in the credits and when I stayed to watch them I was pressured by the staff to leave. I would only come back to this theater if there was something I absolutely felt I needed to see otherwise I would go to Micon on Mall Drive.
Theaters are unclean. The smell of bodies, stale soda and popcorn is overwhelming and sad.
Gotta love the comfortable recliner seating...nice!
Seats are very comfortable. Movie was Aquaman. AWESOME little pricey for snacks.
They have definitely sharpen their game with the switch over to AMC, although ticket prices are still staggering theater atmosphere is a little better.
The seats are comfortable, and they always have a variety of the latest movies.
Really great my girlfriend and I had a great time good food and the quality of the movie was great to and cert friendly staff
Freindly and a good way to spend a few hours!!!
The staff are very nice and keep the place clean, but it's an old theater and needs some updates. The seats are adequate, but not super comfortable. The snacks are good (I recommend the pretzel bites!), but are a bit overpriced. The drink machine is awesome for selection, but can have long lines to use. Movie selection is pretty great, a mix of blockbusters and some more artistic titles.
The theaters are always clean. Good competitive prices. Awesome selection of current movies. And decent prices for snacks drinks and concessions.
This place is dismally in need of a upgrade. If you have ever been to an AMC in a different town, you would find leather recliner seats in every stadium theater, food options, a box office that was actually open, IMAX, cleaner bathrooms. I feel like I have time traveled back to 1990, the last time any maintenance or upgrades were done to this place, I wish I could give negative stars. Take que from MICON!!
Good service, clean. Food/drinks a bit on the pricey side.
Good movie very pricey spent way less at a different place and got more things
We saw the Grinch and when our little one decided she was "all done", we ended up leaving barely 25 minutes into the movie. There was a gentleman who worked there, maybe a supervisor?, whom I talked about getting back in after dropping get off and he handed me readmit tickets in case we didn't make it back in time before they locked their doors. Awesome customer service!
The interior design is interesting and the staff was accommodating
Good theater. Pretty clean and fast counter service.
Good seats, it wasn't too busy the last time I went here. The sound and visual quality of the movie was good
Good movies better service
I wish it has more big screens, the screens I’ve been to, were mostly small screen. “Theater 10” for example Otherwise, i am glad that amc has came to the area. We needed you ❤️
Having the A-list is great deal.
Movie was good but the seats leave much to be desired.... Go to Micon.
$5 before 4pm. Free parking. Enclosed mall.
My seat broke on me in the middle of the movie! I moved my leg and the seat literally dropped. Smells bad and whoever thought a Freestyle Coke machine was a good idea for a movie theater did not think that through. The line to get a beverage was so long. Micon is the theater I like to go too!
TERRIBLE pricing, products and service! For the price you pay, the theater should be better kept and rennovated. The tickets and concessions are ridiculously over priced. STAY AWAY from AMC!!!! Go to Micon! Wish I could post 0 stars.