We've got all the opinions of people like you who are consuming the services of Regal Nitro (Movie Theater) in West Virginia.
At the moment the firm gets a score of 4.4 stars out of 5 and that rating has been calculated on 659 reviews.
As you can read, it has an average rating is positive, and it's founded on a large number of opinions, so we can say that the assessment is quite faithful. If there are many people who bothered to value when they are happy with the business, it works.
As you know, we don't usually stop to put evaluations when these are correct and we usually do it only if we've had a problem or incidence...
This Movie Theater is included in the category of Movie theater.
The theater was very clean from top to bottom.
Nice theater. Seems to be kept pretty clean. Comfortable seats. Courteous staff.
Very clean place, kind employees and managers. Great quality picture while watching movies.
Always clean and great customer service
Good theater, friendly staff, clean.
Movie prices good with there regal card but food prices outrageous...the food cost us more than tickets..a shame...we would go to the movies more often if the food prices were more reasonable !!!
My favorite movie spot in Kanawha Valley
Good theater its smaller than the Marquee in Charleston, but a nicer place. Not a lot of overcrowding or loud jerks
Only reason I gave 4 instead of 5 is because of the prices for the tickets and the popcorn and drink....sooo expensive! Other then that I always enjoy the movies and will still go because they are so close to my house.
Always clean, good choice of movies, fresh, hot popcorn.
The employees are friendly, the food is comparatively priced with other theaters and it is always clean. The biggest reason we use this theater is for the regal cinema reward points. We get free popcorn and a drink occasionally.
My favorite theater in the area. Love the rewards program, staff has always been helpful when needed. About average prices but a much better maintained theater than surrounding ones.
Tickets are cheap which is pretty nice but everything concession wise costs upwards of six dollars which is a huge pain. They also don't have many movies showing at once but it still makes for a decent theater.
Great movie theatre
This is my favorite theater to visit. The service is always great, the popcorn/soda is fresh, and they do an excellent job of keeping both the bathrooms and the theaters themselves clean. Bravo Regal.
Best theater in the County. I say this for many reasons including cleanliness, friendliness, fresh popcorn, fountain drinks that have perfect balance of syrup and fizz . . . but mainly because they are handicapped friendly. My girlfriend is deaf and they provide caption glasses for most movies. If you do not cater to handicapped persons you do not get my money.
Good hot popcorn cold drinks and great movies
This is the best theater in 40 miles. They offer 3D movies for less money than some of the other theaters in the Charleston area and they're always much cleaner. The snack bar is smaller than some of the Charleston theaters, but this one always seems to be incredibly clean and well stocked.
ALL THE GAMES WORKED! Service was excellent!
Long lines not enough cashiers
Very clean place. Staff was very helpful in letting you know options to save money. Very clean. Searing was great and comfortable. Definitely recommend this place for those that are looking for a great movie experience.
I was very dissatisfied with our experience. The movies are already pretty pricey and the concession so I feel like we should have had excellent service for what we paid. The theater was so hot that it made us very unhappy. So we notified the workers of the situation of course we was ignored. And my boyfriend went to the concession to purchase candy and they said we're closed. How are you gonna be closed at 830. Our movie started at 750. Very upset. I would like to have a manager contact me. I feel we should get another movie of our choice. It was so hot we couldn't even enjoy it.
Great local theater. They keep it clean & in good condition. We love it.
Good place to watch a movie but stay away from the pretzel bites- they simply popped them in the microwave so mine was only hot in spots.
Nice..always clean..even the bathroom's. Concession's are high though...but that's at all theaters
Great theatre
In an age of recliner/dinner/lounge style movie theaters, this is what you think of when you think of movie theater: rows of flip up seats, overpriced concessions, great picture and sound...personally, the way I want my theater. If I wanted to watch a movie in my living room, I would. I go to the theater for a movie theater experience. The theater is clean, well maintained, efficient, and staffed well. I also really, really appreciate that it's a Fathom Events theater. Because of that, I get to see a lot of religious themed movies, and one off events that I otherwise wouldn't be able to see (within a reasonable distance). I'd definitely recommend this theater!
The theater was ok...the overall experience was not. The movie was great....price of admission high but expected. The drinks and popcorn...OUTRAGEOUS. The popcorn was salty and stale and the large drinks are in a plastic cup that feels that it is about collapse in your hand any second. The seating is very...UNCOMFORTABLE. Then you add the WV rednecks that took over...obese, loud, rude, they took over an otherwise quiet theater including armrests, distracting conversations, cell phone lights....sigh. Seeing a movie in WV with so many damn rednecks is becoming increasingly difficult to do.
Prices on everything is crazy high and tickets are the best priced. Food and drink such as popcorn etc; is WAY OVER PRICED, as much as the tickets to be correct
Got GOUGED at the concession stand! $6.00 for a bottle of Dasani!?! Come on!!!
Bathrooms are clean, theater was clean but very hot.... no air flowing. My only quam is they never serve coffee to go with the sweets they serve. I'm usually seeing a movie after dinner so I don't want popcorn and sodas. They need to expand options a little more and reduce prices a lot!! John Wick 3rd is excellent.... also ordering tickets through regal app was nice too and th one saving.
Drinks and candy = Arm and leg
It was way to over priced awful
This where I go to if I am using a Fandango gift card to pay for tickets (I prefer Park Place because they have free refills on Popcorn and drinks). Very decent. Better than Marquee.
It was a nice time the staff was so helpful
The theater is clean and the seats are roony and comfortable.
Love their popcorn! Always clean seats
This is a nice place to watch a movie and the staff is so friendly.
Perfect Friday night with the family.
Great theater, excellent staff very helpful. Handicap accessible. Clean facilities.
Very clean. Good staff
Won't go to any other theatre. Love the regal rewards and the cinema is very clean.
Be prepared to waste money but service was great
I don't like that you pay for your tickets and food all in the same line now lines was extremely long
Popcorn is so so... Park Place downtown has make your own popcorn with butter dispenser and unlimited refills on popcorn/drinks.
Clean auditoriums. Staff has always been friendly. Unfortunately, the projectors are often dim and the picture is often out-of-focus or misframed on the screen. Sound system is also unbalanced and showing its age. For what it costs to go to the movies, this particular multiplex can't begin to compare with those in larger areas. Also, the bookers rarely bring in smaller films unless they're the latest Christian films or right-wing propaganda. They do get the Fathom screenings, which is a plus.
Nice theatre. A basic Regal location. Nothing fancy as far as amenities provided. Staff is fairly friendly and the location is always clean.
Great experience
One of my favorite theaters. The staff is generally always nice and courteous, the popcorn is fresh, and I don't think I've ever walked into a dirty theater there. I've also never had a bad experience with audio or visual quality there, unlike some others that I've been to. I'm also a big fan of their rewards program, which I know isn't a location specific thing, but I just got 2 free tickets last night so I couldn't help but mention it.
Very comfortable, excellent staff, movie prices are good and the seats are much more comfortable than any other theater around, the concession was over priced but that's any theater, definitely recommend driving the extra 5 minutes to enjoy this theater
Great theater! Always a friendly staff. Seating is comfortable. I like how the house lights don't go off until the actual movie starts. Clean restrooms.
Nice and clean!
Nice theater, but pricy and out of the way
Clean theatre with friendly staff. Convenient show times with fresh concessions! Love the rewards program!
Great place for family and friends.
Very clean, temperature was just right, prices are high but great theater
Very pleasant multiplex. Fresh popcorn ... not prepopped from bags. Very clean. Friendly staff.
If you are ever around the Cross Lanes area and want to see a movie this is the place to go. Make sure to bring plenty of money bc it's worth it, especially the 3D movies.
Its easy to get to. Seats r very comfortable
I remember an older guy talked to my boyfriend and I before seeing Detective Pikachu, he was a really nice gentlemen! Too bad I can't remember his age or birthday though :,)
Hard to expect friendly young people
Great bang for the buck, great seats
The movie was great and would rate higher if they didn't price gouge you for popcorn and a drink for your family $$$
The seats smelled really bad in the theater I sat in with a friend. Also, it took about 8 calls before they would answer the phone when my friends husband called to complain about 12-14 year old kids talking loudly during the movie and taking selfies with flash. They didn't come in to say anything until the end of the movie but at least they yelled at the kids. The staff had zero personality and acted like they didn't care. The seats were comfy though
Had a great time with my fiancee at the movies. Tonight was half off pop orn night too... score
Cleanest theatre in the valley
Alittle loud but great movie and snacks
Will always go to this theater above the others in the area
Awesome. Very clean. Friendly atmosphere. My wife and I travel an extra 15 miles passing up 2 other local theaters to see movies there. Great rewards program.
Good popcorn and pop. Movie was good.
I've been there twice this week and my wife a third time. We've had great experiences each time we've visited this theatre over the years, so of course it is our favorite. Here's why I highly recommend this theater: * Cleanliness. The cleanest theater I've ever seen, including (especially) the rest rooms. (And the automatic toilets actually flush!) * Comfortable. The seats are slightly larger than other local theaters. The picture is flawless and the sound system clear and not uncomfortably loud. It's well lighted, even after the movie starts, but the lights are not obtrusive at all. It's usually not too crowded, and if it is, there are no bad seats in the house. * Convenience. Plenty of parking, often close to the door. Lines move fast. Concessions are conveniently placed and adequately staffed. Restrooms and movies are well marked and trash cans are readily available. Located so that if you take the secondary entrance road to the mall, you avoid all the traffic. * Prices of tickets and concessions, while high, are competitive with or better than other local theaters. I've been to all the local theaters from Charleston to Huntington (except Pullman Square) and this theater is definitely the best.
This is a newer theater with great screens. Ticket prices are appropriate, but the concessions are ridiculous compared to other theaters.
Liked it #endgame
Really like the theater. Seats are comfortable.
Clean good parking but the concessions like all theaters are very overpriced
Just a regular theater with some arcade games. Nothing special. However, they do have a rewards program where you can redeem points for free/discounted items. So, it does have that over other theaters in the area.
good fine theater my only complaint is,,, the spiderman far from home movie releases on the second of july so,, early showings should be july 1st,,, why are there only tickets for the 4th and so on... thats kinda lazy you wouldnt keep updated on when to start showings..
A third option for theatrical movie viewing, in the Kanawha Valley area (besides Park Place Cinemas and Marquee Cinemas and downtown Charleston's Underground Cinema). Some people are surprised when they see this multi-plex, not knowing it was there, even though it's been around over a decade now. It WAS part of the now defunct Great Escape theater chain but that was bought out by the Regal Cinemas chain about a decade ago. (The theater still has the "Great Escape" name on the front.) My favorite feature is the late night showings (after 10: p.m.).
We love the movies and it is always clean, which says a lot about a business. We will definitely be coming back.
Love this place! Its my son and myselfs only place to see movies.
One long, straight hallway of theaters. Do they suffer from lots of hoppers? Anyway, very clean. Comfortable. Quick service. Good quick snacks. Good temperature in the cinema. 5/5 would attend again.
Clean restrooms peaceful environment
Opening day of A dog's journey only a few people 4-5 myself and my daughter being two of them it was a great movie and evening ill cherish forever.
Date night with my husband We watched The Mule. Starring Clint Eastwood and his daughter. Enjoyed it.
Surprised at the cleanliness of the facility and the quickness of the snack bar. Definitely will visit again. Much better than the Cinemas in Kanawha county
Clean and very nice. Popcorn was amazing and the movie watching experience was good too. Seating was comfortable.
Such friendly cashiers! I felt like a fool when I knocked over my drink on the counter, but the young lady who waited on me continued to tell me, "No problem!" It was refreshing to see the "younger" generation being so kind and understanding. She was awesome!
no changing tables in any of the restrooms only in the family restroom that closed the concession stand up before the late comers could get anything
I've been here several times and always wonderful and no issues with staff
First time here. Seemed pretty good, but over 5 dollars for water?? That's ridiculous
It was okay. The food is overpriced and people there are nice but you can tell that there faking there smile. They don't want to talk. This girl was kicking my friends and our seats told her politely to stop and kept doing it. My friend dropped her slime and she took it real fast. The mother saw her and said nothing. The popcorn is over buttered, for example the bottom of the bag was leaking from the butter. If you touched the bag on your clothes it would leave butter on your clothes. Get lots of napkins for the popcorn!!!! The movie was good overall though. The picture was clear and the sound was not to loud. The seats are comfortable the cup holders.
Very clean, polite, and never to crowded
Great movie but they have the sound up way to high.
I'm not sure if it was the movie itself or the projection. Theater 12 in which my son and I saw the movie Bohemian Rhapsody today. There was a little bit of lag time and skipping in the playback of the movie. Nothing major but it was noticeable. Other than that. The movie was excellent. The staff courteous. Snacks were great.
The cashier would rather flirt with moviegoers than sell tickets. She was also very rude and made insinuations about my intelligence. Honestly, from now on i am just going to drive to Southridge. Even though it's 30 minutes away, I won't receive service like this.
The Regal Cinemas Nitro, is the best. The staff are very helpful and quick.
Good movie venue
Very clean and comfy theater and good screens and seatings
Very neat and clean, good customer service, giant screen, watched Zumanji released only Regal Nitro who had Amazon prime, enjoyed sitting there
Great experience not many coupons available
They treat me perfect I love this theater the staff is like family
Usually have theater to myself but popcorn test weird
Close to home, easily accessible and clean property. Lots of movie selections, comfortable seats. Staff is friendly and helpful. Only shortcoming is the concession items are very overpriced.
Clean, family friendly environment. Would be 5 stars, but concessions can be a little slow at times.
The experiance was pretty good. The theatre is very clean and the screen quality is great.
Small but nice. Staff are friendly. Food us expensive (of course) but occasionally you can get a freebie with the rewards card.
God is goood
Clean lobby cinemas and restrooms. Good movie selection. Friendly staff. No technical issues with movie. A little hard to find of you didn't know where it was at as it sits way in the back of the shopping center and is not well marked and if you weren't entering the shopping center from the secondary entrance you wouldn't see it unless.you went looking for it. Overall a positive experience. Plenty of parking.
Good show. Clean facilities
Saw shaft... awesome movie!! The popcorn was great!!
I like this place when I want to get away and catch a movie. The only downside is the theater itself is dated. No IMAX, no leather reclining seating, just your basic old school theater set up. Of course this is the majority of theaters in WV so I don't expect an different.
Great place!
Ticket prices are reasonable, and the theater was clean, but the popcorn was a little burnt. The girl behind the counter was very nice and helpful. Good customer service goes a long way
Usually not too crowded. Clean theaters and bathrooms.
Rewards program is awesome, so much free stuff. my favorite movie theatre in this area, it's not jam packed with chatty cheese bags like charleston.
Very nice, seats were comfortable
The popcorn is good but the movie started 30 minutes late. A guy in the back had to call the theatre and tell them to start the movie. Once it was going we saw a 30 foot projection of a crashed windows 8.1 computer screen. After about 20 minutes of previews and commercials the movie started half an hour late and was out of focus the whole time. No one ever came into the movie to check on temp or make sure everything was okay. The bad thing is that after the movie Avengers end game there was a preview for the new Spiderman movie and they cut it off half way through because they started the movie late. So I did not even get to see all the preview for Spiderman.
Great atmosphere, clean, good popcorn. Conveniently located near Walmart.
Had a great evening out with the wife
Everything is great just expect to drop some cash
We got the full experience of the film we chose..Great seating n air quality
During the movie two incidents of video loss occurred. A patron left the theater to notify the staff. Problem was corrected via “rewind” within a couple of minutes both times. While some possible type of comp (free drink) went through my head I was pleasantly surprised and impressed when met by a staff member just outside of the theater door handing out free passes. I appreciated the willingness to do this without some drawn out process. I look forward to returning.
Good theater wasn't to crowded for sat mat
I went to a movie and had a terrible experience. I came out to get a refill on my popcorn and my drink they had already emptied and cleaned the machine and the soda machine as well....I paid for large items to be able to get a refill and was denied that....then my wife calls customer service and talked to Julia she was no help.....my wife had to ask several times to talk to a supervisor.....finally she was transferred to Lucas who was no help and was rude as well....all we wanted was for them to make it right and they failed miserably.....I only gave 1 star cause I had to to leave a comment.... I will be posting my complaints on other sites and social media so people will know what's going on....
Very clean, nice employees. Nice place to go.
Place was clean. Everything is soooo expensive, but that was expected. We went to a 6:30 or so movie (on a week night) and when we came out the concession stand was closed and not a worker in a sight which I found odd. If there are people still in the theaters, everything should remain OPEN and workers accessible. Other than that and the fact that the concession stand workers weren't friendly AT ALL, we had a good time.
I enjoy coming here. It's always clean and friendly. The concessions are really pricey but that's normal, the quality of food is really good and they have a lot of options. They usually have all the new releases and it's not typically crowded which I enjoy.
We have been here many times. The seats are comfortable and the consessions are good. The only issue have found is that when ticket lines are long, no one from consessions will help even if they are not busy at all.
Luv this place
Love seeing movies there. Fun and awesomene theater
Very clean and the staff are friendly. Sound and screens are good
Best theater ever, quality of sound, prices, service, and EVERYTHING else is perfect there!!!
Clean, comfy seats, just a little more expensive than any other theater.
Always a great experience.
Staff was courteous and helpful. Theatre smelled a little funny but wasn't too distracting. Overall good experience.
Saw last Jedi great cinema lower the damn prices though
Had a wonderful time, friendly employees, very clean theater
Always cleaner than the other Charleston-area theaters and not as crowded. Go before 3pm to miss the kid-crowd. Concessions seem fresh and not made days in advance. Bathroom has plenty of stalls and always very clean. The staff is stellar and the points program is great because you can save up enough points for a free movie date.
Excellent movie theater
Nice and clean. Great choices and good value!!
I like this theater. It's clean and people are nice.
It was a great movie experience there was very few people in the theater
Only reason I don't give a 5 star is because the small drinks cost almost 6 dollars just plain crazy.
Best Movie Theater in the area, very clean, many restrooms. However there is a lack of items on their menu that would benefit the cinema such as Nachos and Hot Dogs.
Quaint and cozy neighborhood movie theater. Quite standard for average expectations. Though not at all disappointing. It has ample parking and tentative staff. Movie prices a great compared to many theaters. I've been to around United States to many theaters, and this is one I really like. All of these attributes add up to a pleasant experience for your pocket, and your senses!
Clean friendly staff but its too cold man i could only imagine old people dang.
This is my favorite theater in the area. They have many shows at one time to choose from. One level for handicap access. A few fun games, claw machines, and racing games, etc. to play in lobby. Very kid friendly. Workers are friendly. Same prices as others.
Theater is clean, employees are slow. The sound in our movie quit playing and it took 20 minutes for them to fix it. When it did get fixed, the rewound the movie...but not far enough and we missed part of it. When we talked to the girl behind the snack counter after the movie she had an attitude and rolled her eyes when we were talking to the manager. Will not go back because of this.
Was a decent theater. The credits scene was stopped in mid Nick Fury talking. Entire theater was yelling.
Inside, the building was nice. Staff was friendly. Outside, the lot was dirty and many of the parking lot lights were out of service leaving the facility looking dark and gloomy. Maybe they are "going green."
Love the high back chairs and plenty of leg room
Good prices, clean, friendly. We had a great time.
This is a the closest Regal to my home, so I only have to travel an hour to get here. Has 3D showings as well as regular, and the pricing is the same as any other regal. Doesn't have the fried foods that other Regals have but it still has plenty of other options. Has an arcade here too, for those that arrived early and need entertainment while they wait. The only downside is that it isn't a Regal IMAX.
Always friendly staff and clean theaters. Good screens and sound systems. Not too busy even at peak times
They need to clean the movie theatre before the movie starts. Lowering one's prices for drinks and popcorn would be nice. Like to see more interesting movies. Most of theirs is child based movies.
Best place to watch limited run movies!