Reviews of Regal Nitro (Movie Theater)

12 JW Dr, Cross Lanes, WV 25313

Average Rating:

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We've got all the opinions of people like you who are consuming the services of Regal Nitro (Movie Theater) in West Virginia.

At the moment the firm gets a score of 4.4 stars out of 5 and that rating has been calculated on 659 reviews.

As you can read, it has an average rating is positive, and it's founded on a large number of opinions, so we can say that the assessment is quite faithful. If there are many people who bothered to value when they are happy with the business, it works.

As you know, we don't usually stop to put evaluations when these are correct and we usually do it only if we've had a problem or incidence...

This Movie Theater is included in the category of Movie theater.

Where is Regal Nitro?

REVIEWS OF Regal Nitro IN West Virginia

Gus Boston

The theater was very clean from top to bottom.

Jonathan Pauley

Nice theater. Seems to be kept pretty clean. Comfortable seats. Courteous staff.

Scott Neal

Very clean place, kind employees and managers. Great quality picture while watching movies.

Kimberley Bishop

Always clean and great customer service

Janet Zerbe

Good theater, friendly staff, clean.

Bill Palmer

Movie prices good with there regal card but food prices outrageous...the food cost us more than tickets..a shame...we would go to the movies more often if the food prices were more reasonable !!!

Ricky Kellum

My favorite movie spot in Kanawha Valley

Gray Robertson

Good theater its smaller than the Marquee in Charleston, but a nicer place. Not a lot of overcrowding or loud jerks

Joseph Hernandez

Only reason I gave 4 instead of 5 is because of the prices for the tickets and the popcorn and drink....sooo expensive! Other then that I always enjoy the movies and will still go because they are so close to my house.

Carolyn McLaughlin

Always clean, good choice of movies, fresh, hot popcorn.

Rodney Keene

The employees are friendly, the food is comparatively priced with other theaters and it is always clean. The biggest reason we use this theater is for the regal cinema reward points. We get free popcorn and a drink occasionally.

Jacob Kidd

My favorite theater in the area. Love the rewards program, staff has always been helpful when needed. About average prices but a much better maintained theater than surrounding ones.

Cookie Boy

Tickets are cheap which is pretty nice but everything concession wise costs upwards of six dollars which is a huge pain. They also don't have many movies showing at once but it still makes for a decent theater.

Natasha Thompson

Great movie theatre

Terry McCoy

This is my favorite theater to visit. The service is always great, the popcorn/soda is fresh, and they do an excellent job of keeping both the bathrooms and the theaters themselves clean. Bravo Regal.

Barada Nels

Best theater in the County. I say this for many reasons including cleanliness, friendliness, fresh popcorn, fountain drinks that have perfect balance of syrup and fizz . . . but mainly because they are handicapped friendly. My girlfriend is deaf and they provide caption glasses for most movies. If you do not cater to handicapped persons you do not get my money.

Gail Henderson

Good hot popcorn cold drinks and great movies

Jennifer Bursey

This is the best theater in 40 miles. They offer 3D movies for less money than some of the other theaters in the Charleston area and they're always much cleaner. The snack bar is smaller than some of the Charleston theaters, but this one always seems to be incredibly clean and well stocked.

p. ray

ALL THE GAMES WORKED! Service was excellent!

Billy Murphy

Long lines not enough cashiers

Michael Wilson

Very clean place. Staff was very helpful in letting you know options to save money. Very clean. Searing was great and comfortable. Definitely recommend this place for those that are looking for a great movie experience.

Lil temp

I was very dissatisfied with our experience. The movies are already pretty pricey and the concession so I feel like we should have had excellent service for what we paid. The theater was so hot that it made us very unhappy. So we notified the workers of the situation of course we was ignored. And my boyfriend went to the concession to purchase candy and they said we're closed. How are you gonna be closed at 830. Our movie started at 750. Very upset. I would like to have a manager contact me. I feel we should get another movie of our choice. It was so hot we couldn't even enjoy it.

Mike Pauley

Great local theater. They keep it clean & in good condition. We love it.

David Kirkpatrick

Good place to watch a movie but stay away from the pretzel bites- they simply popped them in the microwave so mine was only hot in spots.

Danni Boyd

Nice..always clean..even the bathroom's. Concession's are high though...but that's at all theaters

David Sanders

Great theatre

Dan Erwin

In an age of recliner/dinner/lounge style movie theaters, this is what you think of when you think of movie theater: rows of flip up seats, overpriced concessions, great picture and sound...personally, the way I want my theater. If I wanted to watch a movie in my living room, I would. I go to the theater for a movie theater experience. The theater is clean, well maintained, efficient, and staffed well. I also really, really appreciate that it's a Fathom Events theater. Because of that, I get to see a lot of religious themed movies, and one off events that I otherwise wouldn't be able to see (within a reasonable distance). I'd definitely recommend this theater!

Mike Keffer

The theater was ok...the overall experience was not. The movie was great....price of admission high but expected. The drinks and popcorn...OUTRAGEOUS. The popcorn was salty and stale and the large drinks are in a plastic cup that feels that it is about collapse in your hand any second. The seating is very...UNCOMFORTABLE. Then you add the WV rednecks that took over...obese, loud, rude, they took over an otherwise quiet theater including armrests, distracting conversations, cell phone lights....sigh. Seeing a movie in WV with so many damn rednecks is becoming increasingly difficult to do.

Elite Mane

Prices on everything is crazy high and tickets are the best priced. Food and drink such as popcorn etc; is WAY OVER PRICED, as much as the tickets to be correct

Chris Kessinger

Got GOUGED at the concession stand! $6.00 for a bottle of Dasani!?! Come on!!!

Denise Massey

Bathrooms are clean, theater was clean but very hot.... no air flowing. My only quam is they never serve coffee to go with the sweets they serve. I'm usually seeing a movie after dinner so I don't want popcorn and sodas. They need to expand options a little more and reduce prices a lot!! John Wick 3rd is excellent.... also ordering tickets through regal app was nice too and th one saving.

Evan Vance

Drinks and candy = Arm and leg

Marcus Copning

It was way to over priced awful

Michael

This where I go to if I am using a Fandango gift card to pay for tickets (I prefer Park Place because they have free refills on Popcorn and drinks). Very decent. Better than Marquee.

Anthony Lewis

It was a nice time the staff was so helpful

Todd Harlan

The theater is clean and the seats are roony and comfortable.

gloria umoh

Love their popcorn! Always clean seats

Mareda Booker

This is a nice place to watch a movie and the staff is so friendly.

Christopher Chaffin

Perfect Friday night with the family.

M. Barnette

Great theater, excellent staff very helpful. Handicap accessible. Clean facilities.

Robert Fleming

Very clean. Good staff

Sarah Driggs

Won't go to any other theatre. Love the regal rewards and the cinema is very clean.

Robert Dye

Be prepared to waste money but service was great

Misti Nixon

I don't like that you pay for your tickets and food all in the same line now lines was extremely long

Adam Nicholas

Popcorn is so so... Park Place downtown has make your own popcorn with butter dispenser and unlimited refills on popcorn/drinks.

Brian Kidd

Clean auditoriums. Staff has always been friendly. Unfortunately, the projectors are often dim and the picture is often out-of-focus or misframed on the screen. Sound system is also unbalanced and showing its age. For what it costs to go to the movies, this particular multiplex can't begin to compare with those in larger areas. Also, the bookers rarely bring in smaller films unless they're the latest Christian films or right-wing propaganda. They do get the Fathom screenings, which is a plus.

Ronald Watkins

Nice theatre. A basic Regal location. Nothing fancy as far as amenities provided. Staff is fairly friendly and the location is always clean.

Lori Whitt

Great experience

Dustin Ruby

One of my favorite theaters. The staff is generally always nice and courteous, the popcorn is fresh, and I don't think I've ever walked into a dirty theater there. I've also never had a bad experience with audio or visual quality there, unlike some others that I've been to. I'm also a big fan of their rewards program, which I know isn't a location specific thing, but I just got 2 free tickets last night so I couldn't help but mention it.

Jeffrey Green

Very comfortable, excellent staff, movie prices are good and the seats are much more comfortable than any other theater around, the concession was over priced but that's any theater, definitely recommend driving the extra 5 minutes to enjoy this theater

swdave

Great theater! Always a friendly staff. Seating is comfortable. I like how the house lights don't go off until the actual movie starts. Clean restrooms.

Lisa Thaxton

Nice and clean!

Robert Berg

Nice theater, but pricy and out of the way

Al James

Clean theatre with friendly staff. Convenient show times with fresh concessions! Love the rewards program!

Timothy Boone

Great place for family and friends.

J W

Very clean, temperature was just right, prices are high but great theater

Jeff Beverly

Very pleasant multiplex. Fresh popcorn ... not prepopped from bags. Very clean. Friendly staff.

Shawn Mccoy

If you are ever around the Cross Lanes area and want to see a movie this is the place to go. Make sure to bring plenty of money bc it's worth it, especially the 3D movies.

Diana Bentley

Its easy to get to. Seats r very comfortable

Andy

I remember an older guy talked to my boyfriend and I before seeing Detective Pikachu, he was a really nice gentlemen! Too bad I can't remember his age or birthday though :,)

Brian Kloosterman

Hard to expect friendly young people

Joe Hancock

Great bang for the buck, great seats

Melody Davis

The movie was great and would rate higher if they didn't price gouge you for popcorn and a drink for your family $$$

Jessica Starcher

The seats smelled really bad in the theater I sat in with a friend. Also, it took about 8 calls before they would answer the phone when my friends husband called to complain about 12-14 year old kids talking loudly during the movie and taking selfies with flash. They didn't come in to say anything until the end of the movie but at least they yelled at the kids. The staff had zero personality and acted like they didn't care. The seats were comfy though

Roberta Seabolt

Had a great time with my fiancee at the movies. Tonight was half off pop orn night too... score

shawn castle

Cleanest theatre in the valley

Jeanne Wilkinson

Alittle loud but great movie and snacks

Kristin D Morton

Will always go to this theater above the others in the area

Robert Huffman

Awesome. Very clean. Friendly atmosphere. My wife and I travel an extra 15 miles passing up 2 other local theaters to see movies there. Great rewards program.

Ramona Ramsey

Good popcorn and pop. Movie was good.

Phillip McClure

I've been there twice this week and my wife a third time. We've had great experiences each time we've visited this theatre over the years, so of course it is our favorite. Here's why I highly recommend this theater: * Cleanliness. The cleanest theater I've ever seen, including (especially) the rest rooms. (And the automatic toilets actually flush!) * Comfortable. The seats are slightly larger than other local theaters. The picture is flawless and the sound system clear and not uncomfortably loud. It's well lighted, even after the movie starts, but the lights are not obtrusive at all. It's usually not too crowded, and if it is, there are no bad seats in the house. * Convenience. Plenty of parking, often close to the door. Lines move fast. Concessions are conveniently placed and adequately staffed. Restrooms and movies are well marked and trash cans are readily available. Located so that if you take the secondary entrance road to the mall, you avoid all the traffic. * Prices of tickets and concessions, while high, are competitive with or better than other local theaters. I've been to all the local theaters from Charleston to Huntington (except Pullman Square) and this theater is definitely the best.

Chelsie Howsare

This is a newer theater with great screens. Ticket prices are appropriate, but the concessions are ridiculous compared to other theaters.

Amartya das

Liked it #endgame

Everett Epperson

Really like the theater. Seats are comfortable.

James Gandee

Clean good parking but the concessions like all theaters are very overpriced

Adam Gonzales

Just a regular theater with some arcade games. Nothing special. However, they do have a rewards program where you can redeem points for free/discounted items. So, it does have that over other theaters in the area.

lexi scholl

good fine theater my only complaint is,,, the spiderman far from home movie releases on the second of july so,, early showings should be july 1st,,, why are there only tickets for the 4th and so on... thats kinda lazy you wouldnt keep updated on when to start showings..

TubeyChecker

A third option for theatrical movie viewing, in the Kanawha Valley area (besides Park Place Cinemas and Marquee Cinemas and downtown Charleston's Underground Cinema). Some people are surprised when they see this multi-plex, not knowing it was there, even though it's been around over a decade now. It WAS part of the now defunct Great Escape theater chain but that was bought out by the Regal Cinemas chain about a decade ago. (The theater still has the "Great Escape" name on the front.) My favorite feature is the late night showings (after 10: p.m.).

NACOLE EVANS

We love the movies and it is always clean, which says a lot about a business. We will definitely be coming back.

Greg Townsend

Love this place! Its my son and myselfs only place to see movies.

Adam Turner

One long, straight hallway of theaters. Do they suffer from lots of hoppers? Anyway, very clean. Comfortable. Quick service. Good quick snacks. Good temperature in the cinema. 5/5 would attend again.

Abran -EL

Clean restrooms peaceful environment

Tommy Peters

Opening day of A dog's journey only a few people 4-5 myself and my daughter being two of them it was a great movie and evening ill cherish forever.

Connie Carpenter

Date night with my husband We watched The Mule. Starring Clint Eastwood and his daughter. Enjoyed it.

Steve Heckert

Surprised at the cleanliness of the facility and the quickness of the snack bar. Definitely will visit again. Much better than the Cinemas in Kanawha county

Joshua Stout

Clean and very nice. Popcorn was amazing and the movie watching experience was good too. Seating was comfortable.

Vonda Roberts

Such friendly cashiers! I felt like a fool when I knocked over my drink on the counter, but the young lady who waited on me continued to tell me, "No problem!" It was refreshing to see the "younger" generation being so kind and understanding. She was awesome!

Amanda Edwards

no changing tables in any of the restrooms only in the family restroom that closed the concession stand up before the late comers could get anything

Brandon Hayes

I've been here several times and always wonderful and no issues with staff

Shirlene McCormick

First time here. Seemed pretty good, but over 5 dollars for water?? That's ridiculous

Emma Babbitt

It was okay. The food is overpriced and people there are nice but you can tell that there faking there smile. They don't want to talk. This girl was kicking my friends and our seats told her politely to stop and kept doing it. My friend dropped her slime and she took it real fast. The mother saw her and said nothing. The popcorn is over buttered, for example the bottom of the bag was leaking from the butter. If you touched the bag on your clothes it would leave butter on your clothes. Get lots of napkins for the popcorn!!!! The movie was good overall though. The picture was clear and the sound was not to loud. The seats are comfortable the cup holders.

Jacki Joyce

Very clean, polite, and never to crowded

Joseph Tucker

Great movie but they have the sound up way to high.

Charles Stewart

I'm not sure if it was the movie itself or the projection. Theater 12 in which my son and I saw the movie Bohemian Rhapsody today. There was a little bit of lag time and skipping in the playback of the movie. Nothing major but it was noticeable. Other than that. The movie was excellent. The staff courteous. Snacks were great.

Cody Saunders

The cashier would rather flirt with moviegoers than sell tickets. She was also very rude and made insinuations about my intelligence. Honestly, from now on i am just going to drive to Southridge. Even though it's 30 minutes away, I won't receive service like this.

Kim Douglass

The Regal Cinemas Nitro, is the best. The staff are very helpful and quick.

Chaz Bowling

Good movie venue

Mostafa Youssef

Very clean and comfy theater and good screens and seatings

MOHAMMED DALOWAR HOSSAIN

Very neat and clean, good customer service, giant screen, watched Zumanji released only Regal Nitro who had Amazon prime, enjoyed sitting there

Baby Mac

Great experience not many coupons available

Donald Clark

They treat me perfect I love this theater the staff is like family

Wolf Flame

Usually have theater to myself but popcorn test weird

Pamela Balon

Close to home, easily accessible and clean property. Lots of movie selections, comfortable seats. Staff is friendly and helpful. Only shortcoming is the concession items are very overpriced.

Paul Newman

Clean, family friendly environment. Would be 5 stars, but concessions can be a little slow at times.

Max B

The experiance was pretty good. The theatre is very clean and the screen quality is great.

Robert Kardos

Small but nice. Staff are friendly. Food us expensive (of course) but occasionally you can get a freebie with the rewards card.

Dylan Scholl

God is goood

Edward Webb

Clean lobby cinemas and restrooms. Good movie selection. Friendly staff. No technical issues with movie. A little hard to find of you didn't know where it was at as it sits way in the back of the shopping center and is not well marked and if you weren't entering the shopping center from the secondary entrance you wouldn't see it unless.you went looking for it. Overall a positive experience. Plenty of parking.

douglas jones

Good show. Clean facilities

Belinda Livingston

Saw shaft... awesome movie!! The popcorn was great!!

Jonathan Crouch

I like this place when I want to get away and catch a movie. The only downside is the theater itself is dated. No IMAX, no leather reclining seating, just your basic old school theater set up. Of course this is the majority of theaters in WV so I don't expect an different.

We Minding Everybody's Business

Great place!

Andrew putman

Ticket prices are reasonable, and the theater was clean, but the popcorn was a little burnt. The girl behind the counter was very nice and helpful. Good customer service goes a long way

Luke Neal

Usually not too crowded. Clean theaters and bathrooms.

Chris Wilson

Rewards program is awesome, so much free stuff. my favorite movie theatre in this area, it's not jam packed with chatty cheese bags like charleston.

Mollie Palmer

Very nice, seats were comfortable

Joe Page

The popcorn is good but the movie started 30 minutes late. A guy in the back had to call the theatre and tell them to start the movie. Once it was going we saw a 30 foot projection of a crashed windows 8.1 computer screen. After about 20 minutes of previews and commercials the movie started half an hour late and was out of focus the whole time. No one ever came into the movie to check on temp or make sure everything was okay. The bad thing is that after the movie Avengers end game there was a preview for the new Spiderman movie and they cut it off half way through because they started the movie late. So I did not even get to see all the preview for Spiderman.

Terri Breeden

Great atmosphere, clean, good popcorn. Conveniently located near Walmart.

Branden Clark

Had a great evening out with the wife

Jeff Mcdaniel

Everything is great just expect to drop some cash

Andramada Thomas

We got the full experience of the film we chose..Great seating n air quality

George Douglas

During the movie two incidents of video loss occurred. A patron left the theater to notify the staff. Problem was corrected via “rewind” within a couple of minutes both times. While some possible type of comp (free drink) went through my head I was pleasantly surprised and impressed when met by a staff member just outside of the theater door handing out free passes. I appreciated the willingness to do this without some drawn out process. I look forward to returning.

Brian Johnston

Good theater wasn't to crowded for sat mat

Jason Littlejohn

I went to a movie and had a terrible experience. I came out to get a refill on my popcorn and my drink they had already emptied and cleaned the machine and the soda machine as well....I paid for large items to be able to get a refill and was denied that....then my wife calls customer service and talked to Julia she was no help.....my wife had to ask several times to talk to a supervisor.....finally she was transferred to Lucas who was no help and was rude as well....all we wanted was for them to make it right and they failed miserably.....I only gave 1 star cause I had to to leave a comment.... I will be posting my complaints on other sites and social media so people will know what's going on....

Adriana Fields

Very clean, nice employees. Nice place to go.

Candy David

Place was clean. Everything is soooo expensive, but that was expected. We went to a 6:30 or so movie (on a week night) and when we came out the concession stand was closed and not a worker in a sight which I found odd. If there are people still in the theaters, everything should remain OPEN and workers accessible. Other than that and the fact that the concession stand workers weren't friendly AT ALL, we had a good time.

Windy Casto

I enjoy coming here. It's always clean and friendly. The concessions are really pricey but that's normal, the quality of food is really good and they have a lot of options. They usually have all the new releases and it's not typically crowded which I enjoy.

Cindy Bellman

We have been here many times. The seats are comfortable and the consessions are good. The only issue have found is that when ticket lines are long, no one from consessions will help even if they are not busy at all.

kettle pop

Luv this place

jose juarez

Love seeing movies there. Fun and awesomene theater

debi schaible

Very clean and the staff are friendly. Sound and screens are good

Arianna Batemen

Best theater ever, quality of sound, prices, service, and EVERYTHING else is perfect there!!!

Aaron Kitchen

Clean, comfy seats, just a little more expensive than any other theater.

Jedidiah Walls

Always a great experience.

Bailey Ferrell

Staff was courteous and helpful. Theatre smelled a little funny but wasn't too distracting. Overall good experience.

Jonathan Mullins

Saw last Jedi great cinema lower the damn prices though

Brenda Lacy

Had a wonderful time, friendly employees, very clean theater

Megan Hayes

Always cleaner than the other Charleston-area theaters and not as crowded. Go before 3pm to miss the kid-crowd. Concessions seem fresh and not made days in advance. Bathroom has plenty of stalls and always very clean. The staff is stellar and the points program is great because you can save up enough points for a free movie date.

Todd Sykes

Excellent movie theater

Nikki Cunningham

Nice and clean. Great choices and good value!!

Jenn S

I like this theater. It's clean and people are nice.

Tankruler 4

It was a great movie experience there was very few people in the theater

David Simmons

Only reason I don't give a 5 star is because the small drinks cost almost 6 dollars just plain crazy.

jesrivera95

Best Movie Theater in the area, very clean, many restrooms. However there is a lack of items on their menu that would benefit the cinema such as Nachos and Hot Dogs.

chris hicks

Quaint and cozy neighborhood movie theater. Quite standard for average expectations. Though not at all disappointing. It has ample parking and tentative staff. Movie prices a great compared to many theaters. I've been to around United States to many theaters, and this is one I really like. All of these attributes add up to a pleasant experience for your pocket, and your senses!

Ross Runion

Clean friendly staff but its too cold man i could only imagine old people dang.

Stephanie Young

This is my favorite theater in the area. They have many shows at one time to choose from. One level for handicap access. A few fun games, claw machines, and racing games, etc. to play in lobby. Very kid friendly. Workers are friendly. Same prices as others.

mandy upton

Theater is clean, employees are slow. The sound in our movie quit playing and it took 20 minutes for them to fix it. When it did get fixed, the rewound the movie...but not far enough and we missed part of it. When we talked to the girl behind the snack counter after the movie she had an attitude and rolled her eyes when we were talking to the manager. Will not go back because of this.

Krag Bullis

Was a decent theater. The credits scene was stopped in mid Nick Fury talking. Entire theater was yelling.

Frank Hatten III

Inside, the building was nice. Staff was friendly. Outside, the lot was dirty and many of the parking lot lights were out of service leaving the facility looking dark and gloomy. Maybe they are "going green."

Robert Bevins

Love the high back chairs and plenty of leg room

Randy Barton

Good prices, clean, friendly. We had a great time.

Travis Crincoli

This is a the closest Regal to my home, so I only have to travel an hour to get here. Has 3D showings as well as regular, and the pricing is the same as any other regal. Doesn't have the fried foods that other Regals have but it still has plenty of other options. Has an arcade here too, for those that arrived early and need entertainment while they wait. The only downside is that it isn't a Regal IMAX.

Brandon Drake

Always friendly staff and clean theaters. Good screens and sound systems. Not too busy even at peak times

Shelby mission 2 account

They need to clean the movie theatre before the movie starts. Lowering one's prices for drinks and popcorn would be nice. Like to see more interesting movies. Most of theirs is child based movies.

Chris price

Best place to watch limited run movies!

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Regal Nitro en West Virginia
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