Here you will be able to see all the reviews of people like you who used the products and services of Regal Grand Central Mall (Movie Theater) near to the state of West Virginia.
Now this firm gets a score of 4.2 stars over 5 and that score has been calculated on 687 reviews.
As you can read, the average score it has is really good, and it's based on a large number of reviews, so we can think that the rating is very faithful. If people have bothered to rate when they've done well with the business, is that it works.
As you know, we don't usually stop to write feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Movie Theater is classified in the category of Movie theater.
Always a great movie selection and a way to go out with family and friends for a good time.
Easy to navigate. Seats are awesome recliners.
This theater has the most comfortable seats around in movie theaters.
Nice remodeled movie theater. The recliner movie seat are awesome. But the pop, popcorn, and other stuff is over priced
Great cinema. Has electric recliner seats.
Seats are great. Screens and volume at a perfect range and setting. The theaters tend to be a little cold, but I like cold so. It would've gotten 5 stars if not for the prices being outrages.
Been going here for so long and I love what they've done with it. Those new chairs are especially amazing!
This theater has some really nice recliner seating. The recliners are new, comfortable, and clean. The movie prices are great for recliner seating. There is plenty of parking. The theater is connected to the mall, so you have the food court and stores if you have free time to burn. The only negative is the bathrooms could use some work. Overall, the best theater in the area.
Had a great experience, reclining chairs that are super comfortable.
Very comfortable chairs.
New seating is great. Feels like being home in your favorite chair watching a movie.
I can always find something I need their a good at Chick-fil-A and get my lunch just relax I got you a movie
Most comfortable seating I have ever experienced in a movie theater
Free refills when u buy Large popcorn or Large Soda
Love the seats they have in the theater
Staff was very polite and helpful...especially the young lady at the ticket booth
This has got to be the nicest movie theater I have ever been to. Power leather recliners with foot rest. It was the first theater I did not sweat to death in either. I was the only 1 in the whole auditorium during the 330 movie lol but it was still the best sounding, most comfortable (seats and temp) theater. It was only $7.25 kinda high I thought till I sat in the seats. Well worth the money.
Best theater I've been in period.
It is a great movie theater with reclining seats. It is expensive. I wish it was possible to recline the back without fully extending the feet. The only other option is to sit perfectly straight up which is uncomfortable. I didnt like the assigned seating either. I like to choose my seats at the theater. I will go again, it is overall a really nice theater.
Good seating..
This theater was everything you expect to get at a theater. Good picture quality, good sound system and ample snack sizes. But what set this one apart from the norm was the seats. Wide, comfortable with large cup holders and on top of all that...they reclined! Easily, this place makes my top three movie theaters of all time
It's been years since I've been to this theater, but I heard they upgraded the seating, so I thought I'd check it out again. The seats really make the experience enjoyable. A little pricey, but worth the comfort.
Improved seating had brought this theater up to snuff. Unfortunately, there are only half as many seats now do you better get there early for the big shows or you either sit in the front row or don't get a seat at all.
Love the remodel, but I go to sleep everytime
Had a chance to see a new release film in comfort and safety. Clean restrooms and taste snacks.
Comfortable new seats and good snacks.
Why is the dang light on during the movie!! Cinema 3 really!!!! Refund time!! Also, people talking during the movie!!
Love the reclining seats. Sometimes hard to get seats if not purchased online first.
Love the preordering of tickets and the assigned seating. The stadium seats are very comfortable and the theaters are clean.
Very nice staff ,great experience ,we couldn't be happier.
Love the new layout and seating
Seeing Captain Marvel was a fantastic experience! The popcorn was hot and fresh, the soda wonderfully blended, and the theater clean, not that I would expect any less from this cinema. Overall, just a great outing to the theatre.
Way over priced. Only one in town! Seats are comfy though.
Great reclining seats!
Very nice comfortable seating. But movie tickets are very expensive.
Love the new seats and it's such a great place to enjoy a movie. It's like watching a movie at home. Wished the snacks were cheaper
Enjoyable experience, good sound, lighting and very comfortable spacious seating.
Recently while visiting its been very cold. I dont mind being cold but when im shaking in my seat its very hard to enjoy the movie.
Loved Tyler Perry's last Madea movie. This theater is one of the most comfortable I have ever been in. The seating is wonderful!
You have to drive at least an hour to get a better experience.
Love the new seats. So clean and great sound.
The theater is cleanly kept and the reclining seats make any theater viewing a comfortable pleasure. Beyond that the staff are accomdating and willing to help customers get the better deals or seating choices.
Its always EXTREMELY cold. Its hard to enjoy the movie when u are too busy shivering and trying to stay warm.
The staff worked very well with us to accommodate our field trip.
Love the seats that recline. So the money was well spent to be comfortable while watching a movie
We visited to watch John Wick 3. The seating is amazing!
Damily fun
When we went it smelt like pee but popcorn great
Graet movie theaters watch movies in
Very comfortable place love the recliners makes watching the movie better
This theater is the worse. I’ve never encountered a theater that take as long as this one in the food lines. It’s unbelievable. Definitely worth the drive to Marietta or Athens for a better atmosphere and cheaper experience
Perfect for watching John wick 3
Very clean. Awesome staff. Get place to enjoy movies
Good selection of shops nice people great food must go see
The lady beside us was on her phone the entire time, and her son had the rest of the chairs in the row reclined and was jumping from chair to chair, made for a very aggravating experience. We were in Row E, seats 1, 2 and 3. They were in seat 5 and 6.
Love going to the movies here, but could be cleaner.
Nice chairs, which was recliners and clean theatres.
This theater went through a major overhaul. The seating is vert comfortable and the theater itself is kept clean. My son and I like being able to pick our seats out in advance so that we don't have to worry about what seats are available when we get there to see the movie.
Nice seats
Yes me and my daughter and my mom went to go see boo 2 and it was freaking hilarious ball return at the same time but I love me some Madea you're my daughter we were cracking up good times good times. Here's takes after we got done watching a movie BOO 2
We always take kids to movies on weekends. Its super comfy and safe place for kids. Wish they had more games to play for kids.
As with everything these days it's a bit pricey $50 to see a movie but was very clean and comfortable
It's a nice cinaplex but very expensive.b
I've only been here twice and loved it both times. The theaters are clean and comfy with reclining seats. Temperatures are controlled well. Large drinks are huge and can be shared. Staff are friendly, helpful, and do a great job.
It was great! I love the reclining chairs. It was a bit hot though.
Great
The theater is really nice. Super comfy recliner seats but they never seem to have enough staff on or they are kind of slow to get the lines short. It took us 25 or so minutes just to get a drink and popcorn.. we missed the previews and the first 10 minutes of the movie. Get there very early if you don't want to miss that..
Got to watch shaft 2, and the customer reps were awesome
Great mall
At the time that my family of 4 went to watch a movie the staff at the concession was very rude and made it hard to enjoy the movie. With the cost that you pay you would expect a little better service
Nothing special. Everything is still way too high, price wise.
Clean and comfortable cool, couldn't ask for anything better
This place went through a major makeover. It went from being the place I would avoid to the place I want to be! The new theater renovations make going to this theater an experience I look forward to when my favorite movies come out. I highly recommend anyone who has not been here post-renovation to do so and I promise you will not be disappointed.
I have had multiple issues with accessibility at this location. First was with the Closed Caption system not working and then with a screening being in 3D when we needed standard because of vision impairment. Staff was willing to assist but did not have the tools or authority to help. Tickets are affordable and the seating is nice but be aware you may have issues if you have a disabled person with you
Went to a 1230 movie, sat there for 30 minutes with nothing playing and no word on when it would be on. Finally here they can't play the movie, cool I get it things happen. Go wait in line to get some ticket vouchers, cool no problem. Ask the lady about getting a voucher or refund for the concessions I spent $20 on that I would never have purchased if I knew I wasn't watching a movie. She looks at me like I'm crazy and tells me to ask for a manager at concessions. Go up there and the young ladies call for the manager. They are nice and apologize saying one is trying to get the movies working and other is handing out vouchers. Great no problem I get it. After about 10 minutes the same lady who gave me the voucher comes and tells them to take my food back and give me a refund. So the lady who gave me the voucher was also the manager I needed to talk to??? She didn't apologize once or even offer any way to fix my problem, I would've taken a voucher for half he amount even if they had just asked or tried to show some type of caring? Beautiful theater but poor management.
Regal Cinemas Grand Central Mall is much better now since they completely overhauled reach theater. The floors aren't as sticky from spilled soda as they used to be. One of the only issues that I have is the god awful bright lighting in each theater. They do not dim them during the movie. I have attached a photo from one of the larger theaters taken just after a movie ended. As you can see, the green exit signs are very bright. No one can possibly miss where the door is now. Green and blue are very harsh colors with high glare effects. Red is a much better color in a dark theater, but it would be SOOO much better. There is an exit sign in the front directly next to the screen facing the audience and one in the back. These green lights, along with the floor down lighting, make it difficult to focus on the movie, especially if you are sensitive to glare. In the smaller theater tonight, I tried to hold up a card to block the light from the exit sign, but the lights from the back of the theater shone off of the back of the card. I couldn't win. On a good note, the seats are fairly comfortable and do not squeak. If you are on the short side, you might want to bring something to make the seat more comfortable to recline in. They are made for taller people in mind, like my husband, who loves them. Also, the sound is quite good and the bathrooms are usually clean. The employees are very helpful and the management is quick to check out an issue when it is brought to their attention.
They updated some theatres with reclining seats.
I have to give this an over all 3 because the quality of the screen was very poor. I saw Downton Abbey and it was tinted pink and dark. Very disappointing. 1 * for the showing. On the flip side the lounge chairs are extremely comfortable and good air conditioning, so a 5 * rating on that.
Saw the dbs broly movie
Nice reclining seating with ample leg room. I 6'2", 250 lbs, and I was comfortable.
Great reclining seats
There, I saw a very shocking film the lion king. Comfortable seats, delicious popcorn, chilled coke, are a good place to relax! Every Tuesday, all consumption is half of the usual. Just choose to relax!
Place was clean and friendly. The seats recline
Comfortable seating you can recline and people still have room to get by you and love you can book your seats in advance
I had a great experience here! Staff are great! The theatre is very clean. My FAVORITE part is the electrinic reclining fluffy chairs! I felt at home, and could have taken a nap because I was so comfy!
The theatre itself is great. Comfortable seats that recline, always clean theatres, never any messes in the bathroom, all around good spot.
Not a bad place to see a movie. Reclining seats are awesome.
Wow! Saw the GREAT Avengers: Endgame. Besides the good movie, the seats are so-o-o comfortable. Could lean back with my feet up to REALLY enjoy the show!!!
Being able to hear the movie next door is not a good thing. It definitely feels like a theater that was remodeled from something like 6-8 theaters to 12. Some rooms have the brightly lit exit sign so close to the screen it's practically on the screen. Some if the rooms have audio issues, or maybe they are trying to compensate for the audio bleed through by raising the volume on one side. The only reason it gets 3 stars is the power reclining seats, stadium seating and a friendly staff. Otherwise a 2.
The speakers on the right side of the screen in #2 are crackling needs attention!! thanks!
Nice recliners actually pretty awesome, 3D doesn't get your eyes tired. Only drawback is the expensive snacks, but that's to be expected. I haven't been to the movies in a while so I really didn't know what to expect.
Was pleasantly surprised. We were from out of town, and decided to go to the movies!!!! The theater has recliner seats! Yes... Its awesome!
Took the kids to see The Grinch 3D. The service was friendly, the seats rock( not literally, but the do recline!), and the movie was cute. The 3D, however, was atrocious. I don't know whether it was the movie or the glasses. But it was not good. Paid the extra for it, but all three of us watched the entire movie without our glasses. Some parts were a tad blurry without the glasses, but with the glasses the only colors you could see were green and red. We'll be sticking with Odyssey in Marietta.
Nice seating and good theater but prices are a bit high.
Reclining seats. Very comfortable. A little high on the price. But good environment
Love the reclining seats. Breakthrough was a fantastic movie. A real tear jerker.
Super duper comfy chairs/environment...should be for the $872 ticket, hahaa.
Clean, fast, normally not crowded. Well maintained.
I love the recliner seats. The cost for a movie is reasonable. The concession prices are, shall I say, a little costly.
Love the new seating.
Paid 22 dollars for movie,15 dollars for popcorn.... Then I'm treated to a movie with air conditioning not working, so we were sweating the when movie. Thanks for making first date night in 6 months expensive and uncomfortably hot!!!
Thank you for providing a wonderful service to this small town. Greatly appreciated.
Great movies
Being the only theater in parkersburg and generally the area (I think the next closest one is in Athens) there aren't many options. Though not to say it's a bad theater as it has been greatly improved since the last time I was there and with some really nice chairs, although I feel the food is a bit steep still, but it probably is in about all theatres. Ticket prices aren't too hateful either. I would really recommend eating before coming to watch.
Just another great movie Possession and awesome comfortable seating
Experience excellent seating beautiful theater nice clean most definitely will come back again
Sweet comfy seats that recline!!!
There was a great upgrade from the former stiff chairs. That was the only reason I never went there, since the upgrade I go there just to rewatch some movies! Great theater, staff could be more enthusiastic and nicer.
Seating is great, just like home!
Love the reclining seats!
Over priced From now on I'll go to Marietta ohio to odyssey on Tuesday night all tickets $5,00 buckets when you have popcorn that you get for $2.79 if you bring your bucket back when you return
Stadium theater seating with reclining chairs and seat selection.
Saw the new Hellboy. It was ok I guess. But regal was clean and friendly as always. Edit: lost some stars today because this psycho woman freaked out cause we counted the seats wrong. And instead of asking us to move or whatever she ran out to get an employee that was rude and unclear in what he wanted from us. So yes I got a little heated because three people were standing in front of myself and my family blocking the movie we paid to see while not addressing the situation. Then the employee has the nerve to call me on what I said and call me rude and disrespectful. When he obviously wasn't clear on how to do his job. Point is a small mistake in seating numbers wasn't worth the rude action displayed by staff.
Very clean and comfortable
Wonderful new seating, clean. Prices are a little high, but not outrageous.
The large electric leather recliners are really comfortable
Theater was very trashy. Went to sit down and the chair was covered with popcorn, candy, and spilled drinks. I went out to say something to staff and he pointed and said there are napkins there if I wanted them! It should be reflected in the price of the ticket if they expect customers to clean their own seats before using.
Seating is better, prices are not.
New reclining seats are very nice. Sound is good. Screens are on the smaller side.
Love the seats etc, my complaint is that all the foodstuffs are pretty pricey when combined with the ticket prices.
The updated seating in the theater is very cool. Reclining chair are somethi g that all Theatre's need to have.
Love the addition of the new recliner seats, completely changed my desire to go to the movies.
Just went to see Endgame and the screens were dirty just like the last time i was there.
Awesome theater. Reclining seats and really good picture and sound. I would recommend to everyone.
Hardly anyone in the theater during the daytime. Nice comfy seats, clean and tidy.
The seats in this theater are 1 million times better than my own living room furniture! Think about watching a movie while lounging in an oversized reclining leather sofa, because that is what they are!
I wasn't going to do this review, but felt I had too due all the bad reviews. Last month was the first time my wife and went to this theater since they remodeled. We haven't been here in easily over 5+ years. Marietta was our go to theater. I have to say they took a step forward remodeling! The seats are lazy boys and the hard wood flooring makes you feel right at home. I did notice the offset from the 2 times we were there with the surround sound, but honestly I'm okay with it. We sitting closer to the middle leading to the back bc if you don't it's to loud. At least this way you know where to sit volume wise. Can't really complain about the seating system to bypass that you can do the manuel ticket system at the entrance of the theater. It let's you pick where you want to sit and pay for your tickets. Overall, a very good upgrade! Good job Regal Cinemas!
it's a movie theater what do you expect I mean it's got good movies all the movie theaters got good movies
This theater has upped it's game! I've been coming here since I was a child but they recently updated everything. We were able to skip the line and buy our tickets through the machine(gift cards or debit/credit cards) no cash. You can use your app club card with the machine also. So nice! Everything was so clean on the way to our auditorium. The auditorium was amazing. Recliners replaced the old seats and it made it so much easier for the kids. My husband actually sat through an entire movie! It was a wondeful experience. We will definitely be going to the movies more often.
The reclining seats are not worth the things you lose. Sorry I like to pick my own seat thanks. Also what happened to the surround sound? The sound is not nearly as good used to be. Some may also want to clean the theater before the next movie it was really dirty.
Very comfortable seating, full recline with foot rest, wow-see pics! The stairs to the theatres & the uncleanliness of the restrooms removes 2 stars. There is a ramp for wheelchairs but for the ambulatory disabled neither set-up is desirable.
The choices of movies are numerous and the new recliner seats are so comfortable. The new Regal $18.00 per month deal is amazing and so easy to use..but the best part of our local movie theater is the staff they are helpful.the staff are the stars of our local movie theater.
The seats at this cinema are 2nd to none. They recline electronically and have a built-in foot rest. The entry fee is about right however the concession prices are way too high.
Great staff, comfortable seating and a great place to watch a movie.
Seats are so nice I almost fell asleep.
Great place for family time.
Nice comportable seating good view and very quiet setting for a good movie
Love the new theater.... Very clean and spacious and the new seats are very comfortable.
Always have to take the time to go see the movies. Seats are comfy!
We love the seating in these theaters.
25 minutes of previews and the overhead blinding lights were on the whole time.
Could be better
The movie was awesome and the new chairs are great
Over priced drinks and snack food but hey, guess they got to make money somehow so certain it would appear all the money from tickets go straight to the film. Other than that. Chairs are nice and comfy.
Going to the movies is expensive, but the reclining chairs make you feel like it's worth paying more. Super comfy. Get the Regal app and start an account. You build up points pretty quick for movie tickets, free or reduced price food, and special items. It's a great way to offset the cost of admission.
Loved the new seating comfy and roomy. The 3D experience sucked, but the manager made it right and offered vouchers for another visit. I hope they fix the problem before I go back.
Nice and roomie, new word.., Good family outing
I didn't go there to go shopping although they do have all of the well-known chain department stores. I went to the Regal Cinema to catch a movie. While you're there you can grab a meal before or after the movie because it adjoins the Food Court. Pizza, burgers, Asian, cookies and ice cream it's all right there. Eat before you go into the theater their drink, popcorn and snack prices are outrageous. The inside of the theater is super nice. The aisles between the seats are really wide and the seats themselves are electrically controlled recliners that have thick soft cushioning. it's easy enough to fall asleep pretty sure I dozed for a couple minutes.You can literally lay back while you watch the movie. Audio and video quality our top of the line and the day I was there they had nine of the most current movies showing. Hands down this is the best theater I've ever been to! ❤️❤️❤️
Comfortable reclined seating with more leg room than many theaters considered upscale. wasn't always this way but recent renovations which did not include an elevation of consumer cost took this from one of the more aged and overpriced to possibly the top of the best list. Prices still high but I have seen higher for less as well. The real drawback is cost of food if you want concessions and the reason it is only 4 stars.
Clean, friendly service, and very comfortable
It's a great place to go shopping.
Great seats and clean theater
Quite an experience! Theater ( #1 ) Had spacious, comfy, reclining seats. Excellent picture and sound quality it was like a home away from home movie experience! Well worth the price of admission. Of course as with any theater watch those concessions! The prices of popcorn and candies are through the roof! Helpful staff, plenty of bathrooms ( always a plus )and my go-to theater!
Great seats and great service
Great seats, the projection is a bit on the darker side
Great clean updated theater! Disappointed that “Unplanned” was only available for 1 week! A lot of bias in choices to this theater
Even though the movie started about 30 min after it was supposed to, the theater itself is exceptional. The seats are better than my couch at home. Love it!
My favorite theater. Awesome seats.