Here you have the opinions of people who are using the services and products of Cumberland 12 Cinemas (Movie Theater) around Vermont area.
Currently this business gets a rating of 4.6 stars over 5 and the score has been based on 592 reviews.
You may have noticed that its rating is virtually the highest, and it's based on a high number of opinions, so we can think that the rating is very reliable. If people have bothered to value when they are satisfied with the service, is that it works.
As you know, we don't usually bother to write opinions when these are good and we usually do it only if we've had a problem or issue...
This Movie Theater is classified in the category of Movie theater.
Fantastic movie theater! Great for kids birthday parties! Best theater in Plattsburgh!
Mostly clean, staff is awesome. Needs updating.
Below average to poor. The theater sometimes stink because they're not clean. BEWARE!!! If you purchase movie tickets as a gift they are not good for new movies. This is shady business. In other words they spent the money and now they need more on opening day. Not happy. I emailed the theater with my complaints with no response. Poor and unprofessional. Go to our local mall. Much better atmosphere and cleanliness.
Great place to see movies not to expensive
Hands down the best movie theater in the area
Not a bad cinema overall, the main screen is nice, smaller ones are varying degrees of quality but never unwatchable. Never had issues with parking there, lot is big enough.
If you live in Clinton County and want to see a movie C12 is the best of the best. Theater is comfortable and they make going to see a movie an event. I hope they are around forever.
Wish the prices were lower on snack. Other than that, great place!
Fun place, low prices relatively speaking.
Pretty comfy seats, can be a bit on the messy side when it’s busy.
Great venue for wide variety of movie entertainment. Clean and well kept up screening rooms. All together a very pleasant experience shared with friends.
I LOVE C12! Much better selection of movies & times than the other local theater. Seats are SUPER comfortable. Video & sound quality is great. Staff is always friendly and helpful. Parking is better & easier than the other theater. I don't see why anyone would go any where else!
Always a great experience with this theater. The staff is always so friendly and helpful. I am in my early 30's but have RA in both my hands making it difficult to get caps off and on. The staff helped me get my lid off for refill without hesitation or judgement. My kids love the arcade and the whole place is always spotless.
Great movie theater seats are awesome
Nice clean theaters, adequate sound system. Locally owned and highly recommended.
Amazing locally owned theater! Very caring and friendly staff.
One of my favorite theatres!
Always good. Staff is usually friendly. Use my military discount all the time.
Clean theater nice viewing
Great place to watch movies
Love it! Great people, great theater. They manage to show hard to get movies which I really appreciate. Keep up the great job!
Very nice staff, seats were ok but not great. I could carefully heart the movie. Sound was low.
Always an amazing experience my favorite theater to go to.
Better theatre in PLATTSBURGH. Cleaner and comfortable seating. Bring a sweater sometimes it's chilly. Popcorn is amazing and they have collector pails most the time worth the free refills
Clean, fun, and plenty of seating. Fun arcade too for kids. Prices comparable to other theaters
It's expensive, but all movie theaters are. For a locally owned business it is very well maintained, always an excellent movie lineup. Seating is clean and comfortable.
Always an enjoyable cinematic experience.
I love coming here. Great service and I love picking up my movie posters. The staff are great people as well.
I would choose this movie theatre over any other.
Great place plenty of parking
The best way to watch movies is Cumberland 12! Everyone there is so kind and it's like one big friendly family.
Good old fashioned movie theater. Has a few issues but very minor. Enjoy going every time.
Friendly staff, great pricing, the latest movies.
This is my favorite place to go for movies!
Awesome time. Not as crazy priced as the movies in the mall. Happy workers! Happy customer!
Absolutely Fabulous Theatre. Extra wide comfortable theatre seating! Polite Service, Great Military Discount and the list goes on.
Very comfortable venue.
Always have a great time there with family and friends!
Had nice star wars novelty items, great selection for food and drinks
We arrived at 8:45 to see the 8:40 showing of Super Troopers 2. For some Unknown reason they sold us tickets for the 10:05 show. We didn't realize this and went into the showing that started at 7:50. By the time we realized this it was too late, so we watched the last 40 of the movie.To say the least we were not happy. So we complained and the person behind the counter just looked at us dumbfounded, and offered to change our tickets to the 8:40 show, but we would have just seen what we already saw. So we waited until the start of the 10:05 show and watched the first hour of the movie then went home. Over all i probably wont go here again
Can't go wrong 5 dollar Wednesday only problem... Gotta be there by 10a...
Great as per usual. Thank you.
Comfortable seats but it's always freezing
This is my absolute favorite local theater. Great selection of movies. Good service. Clean theaters. Reasonable prices.
Great place for family. Surround sound makes you feel like your in the middle of what's going on in movie. Comfortable seating. Food & drinks are little costly. If you have Aarp don't forget to let them know, you get a discount on total purchase!
Needs a better selection of food and some beer, but a good place to catch a flick. Now if Hollywood would actually make a movie worth seeing....
Really nice people working here, great selection of movies with many times available and a great deal on Wednesday mornings.
A comfortable movie
Comfortable seating. Variety of snack food. Arcade
Great experience on Cumberland 12 I will go again
Love this place! Huge step up from the other large theater in town!
Just went to see the screening for the new ShowTime Prison Escape movie. The staff was super nice and pleasant! Every time I see a movie the staff are always super polite and accommodating. The seats are very nice in the movie theater is kept clean. If I have a choice between going to this theater and Regal, I will go to the theater anyday!
Went to see a movie tonight, told the worker we were there to see the 8:00pm movie of dead pool 2. For 3 movie tickets, a large popcorn, 2 pretzels, 3 large drinks, and a bag of gummy bears, for a grand total of $75.00, which is a little outrageous to me to begin with for 3 of us. But the main problem was after getting everything we were told to go to theater 12, from the worker which when we got in there by 8:06pm, the movie was already started so we thought nothing of it but then at around 8:45pm the movie was over. We were confused with the movie and very upset, come to find out that the worker had told us to go to the wrong number theater. After the movie had ended I went and spoke with the staff which I was then told we were supposed to go to theater number three so they had two showings and the worker had sent us to the showing that had started way earlier. Although after speaking with one of the workers I was given 3 free movie passes. But even with receiving the three free tickets it was not reimbursed for my money spent it was just a waste the mistake should not have happened we were all looking forward to seeing the movie but instead were disappointed at the fact we saw the ending which ruins the movie. And spent money on wasted popcorn and drinks. Very unprofessional employees with lack of knowledge of basic job skills.
Best cinema in Plattsburgh
Great movie experience (sound and video). Very comfortable seating and clean.
Love the comfortable seats.
Clean and friendly atmosphere.
Always polite employees and a pleasure to watch a movie there
They always have collectors cups and good snacks, mt dew icees!! Very nice seats- with adjustable armrests, unlike their competitor in town!
Love this place
We saw Peter Rabbit. Hilarious for grown ups too! Popcorn was good. Just enough butter & salt. Once lights came on, noticed that theatre (8) hadn't been cleaned for at least 2 showings.
Awesome atmosphere, great seating and awesome sound and picture quality
Clean and nice independent cinema in a bucolic setting, with friendly staff. Located near the site of the former Green's Dept. Store. Plus we saw a great movie.
Great theatre. Nice people. Local so they're not worried about chain stuff.
Clean and comfortable and I have always had fast friendly service here!
Love this theater.
Nice place to watch a film. Comfortable and quiet!
Love this theater. Good seats, great staff, and the rewards system is good too! Good job Cumberland!
Great place to see movies. Everything else to damn expensive.
Best theater in Plattsburgh! Well, I suppose the competition isn't great though.
Clean, friendly, wonderful theater!
The staff here is always courteous and smiling. The theaters, rest rooms, and lobby are always clean. Pricing for movies is competitive, as is pricing for concessions. Sign up for the rewards card. We've earned free movies tickets and free popcorn, and we honestly only go out to the movies maybe once every couple months. Well worth the 2 minutes it takes to sign up.
Best theater in town. Good service friendly staff clean and comfortable. Concessions are a bit pricey but you would pay the same at regal cinemas. Great place for a family night or a date
Best place to go to for the best movies. Friendly people.
One of my favorite places I’ve ever been. Ive been going here for years and have never had a negative experience. All of the employees are super friendly. Theater it’s self is very comfortable. Couldn’t reccomend more!
Just the best. They do a wonderful job of not just showing great movies but giving a great theater experience. Just like the theaters I went to when I was growing up in the 80s. I've never had a bad experience here.
Great place to catch a show, staff was friendly, reasonable price.
Love this theater. Always clean, friendly, and they offer military disvounts.
Another great experience at our favorite theatre!
Luv this place, seats are great
Clean and large theaters, the prices are great and the seats are comfortable. Just saw Aquaman there. They also have 3D showings.
It's a movie theater... There really isn't much more to say about it.
Always enjoyable time here at the movies.
Nice quite place. It was a good night out
Another great movie experience at Cumberland 12... Love the movie choices and the comfy seats
Have never had a bad experience here even in a fully crowded theater. The prices are all reasonable and there are plenty of viewing options. What more could I ask for?
Amazing movie theater it's nice to see a competitor to regal cinemas. It even has a little cheaper prices
Never had a bad experience here, and the popcorn is a lot better than the chain theatres.
Enjoyed the movie and was more excited that my son could relate to it....
Nice and clean. Friendly staff. Decent prices and community friendly.
The theaters are nice, comfortable and clean. The staff is not always friendly.
Always a good time. Love the theatre
They are a locally owned multiplex, not a chain, so I love being able to help keep them in business. Their popcorn is good, their seats comfortable, what else could you ask for?
Great staff. Comfortable seats. Clean theater and bathrooms.
When ever I visit my family we all go to this wonderful business. We enjoy the friendly staff. The concession options are great. Everything about this place is awesome.
If all the lifes problems can be solved at the movies, the Wednesday morning 10 a.m. $5 matinee seems like a great place to start
The staff are so starved for customers that they jump all over you. They have a dynamic menu and cannot give you a minute to read all of the items. I felt pressured and they gave my kids the candy before I even finished paying.
This is the nicest theater I've been to. The place is immaculately clean. The staff is really nice and helpful. The seats are very comfy. The food has been great and fresh as well. I drive here from Saranac Lake that is how much I like it.
They we're very helpful my boyfriend can't walk very well and they brought a wheelchair out for him and back to the car, he enjoyed the mule very much and so did I. If they hadn't done that we would not have been able to go. thanks allot.
It's always clean the employees are always kind and they make sure you happy with your service great place to go to relax for a evening out.Big high 10+
Quick service. Popcorn was good. Employees helpful. Bathrooms mostly clean. Overall a good experience.
This theater is so much better than our one other theater in town. Not only do you not have to go to the mall, but whenever I've gone in a movie there never seems to be more than six people in the theater with me. Also, they have free popcorn seasonings which are other Cinema charges significant money for. My sister knows not to ask me to go to the other theater, not happening!
I always enjoy coming here. Theater is clean and comfortable. The staff is nice and the deals are awesome.
Best place to go around! My family has sworn by it for years because of the great atmosphere, people, and overall experience.
Always a pleasant experience, don't leave your extra Pikachu cards at that kiosk. Some people were rude after the movie and helped themselves!
Always a great value and friendly business. Always go here over Regal.
I enjoy going to the Cumberland. I have always found it very clean including the restrooms. They always have paper towels available plus the staff is always friendly and helpful. They also have a great selection of movies.
Nice location and good place to bring the kiddos for movies.
Clean ,friendly, just a tad bit too cold even for summer. But overall great!!
My favorite place to watch movies!
Great movie. Bumblebee
Pretty good and cheapish place to go with decent food although it is a a little expensive, has pretty good screens also showing in 3D and shows most movies. Great place to go before or after shopping as it is located right in Williston within walking distance of most stores and malls close by.
Cumberland has the best personnel and they treat you like family.. always have a great experience there. Recommend to anybody.
They don't take Canadian money which is strange because they're right next to a camping site filled with hundreds of Canadians....we like movies too. But the people running the theatre are really nice so I change my money before I go or use a card.
Good place.. verry nice. Clean.
Twenty minutes of previews was a bit much for Toy Story 4. Volume way too loud for comfort.
Great time with My Grandson
Awesome place to go and enjoy a movie. Comfy seats and arm rests go up
Awesome theatre: Well spaced and comfortable seating with great surround sound. Movie themed popcorn buckets and cups are an aesthetically pleasing bonus. Hot foods like hot dogs and pretzels are ok, nothing special. The occasional event held in the lobby is actually pretty cool. Highly recommended to all.
Clean and fun more options than regal.
Nice theater, very clean
Very clean theaters and top-notch popcorn excellent experience keep it up
The sound system at this theater was insufficient. It honestly ruined Avengers: Infinity War for me- which I had only been waiting like, years for -_-' I kept leaning in, trying to focus more on hearing the dialog, rather than watching the screen. I went to Infinity War a second time- but at Regal cinemas- which was plenty loud(yet balanced), the way "the movies" should be. That trip confirmed that Cumberland 12's sound systems are definitely WAY too quiet. 2 stars bc the place/ppl are cool, there's comfy chairs and a nice layout(however, not my focus there).
I once gave 4 stars to show room for improvement...regionally, this cinema is comfortably at the top... I up the rating to 5
Great movie theater!! Clean and friendly
Drove over an hour one day to see a movie only to be told the projector wasn't working. Tickets were refunded but I feel like we should have received something else for our troubles.
Beautiful theatres almost to yourself. Not much variety in movie choices. The arcade is small but a good place for children to come when they get antsy. Perfect for families.
Nice place comfortable atmosphere great staff
It's a movie theater, as enjoyable as the movie you choose to see.
Very big theaters, so they're not so cramped. Love their air hockey table
The staff is friendly. They add to the enjoyment of the theater.
Love going to the movies here.
Excellent modern locally owned and ran movie theater. Prices are very reasonable, discounts for seniors, military, etc. Daily matinee pricing and Wednesday 10AM $5 all movies. Great place.
Love this movie theater it's always my go to choice for movies when in plattsburgh
Best cinema in the area. The seating is comfortable and they have the best prices. And for those of us who arn't fortunate to have high paying jobs the Wednesday 5$ movies is a blessing. When I lived in Green Bay WI one if the theaters there had a 3 dollar Tuesday, that was like 13 years ago. But I'm Glade we have this here too! And it's clean!
Clean well kept . Friendly staff . Decent prices
Standard theatre with stadium seating. Consession stand offers the regular assortment of popcorn, snacks, and beverages. Do not expect seat delivery or adult beverages like some theatres. Prices are consistent with theaters in the area and across the eastern sea board. A large curved screen, the C12, is available in one theater but not a substitute for an IMAX. Movies are played in 2D and 3D with decent digital sound. Best time to go is Wednesday at 10am for $5 showings.
Great movie tonight... Delicious
Comfortable seating. If I'm seeing a blockbuster movie I will always go here. Best movie experience
Super comfy theater, comfortable chairs and always a good selection of movies. The staff was friendly and there was a ton of parking. I always see a movie here when I'm in Plattsburgh.
Overall great visit.