You will see the feddbacks of people like you who consume the services of Cinemark Movies 16 (Movie Theater) in the area close to the state of Texas.
Currently the firm gets a rating of 4.5 over 5 and that rating has been based on 2417 reviews.
You may have noticed that its rating is basically the top, and it's based on a very high number of opinions, so we can conclude that the evaluation is very credible. If there are many people who bothered to leave their opinion when they are satisfied, it works.
You know that we don't usually stop to put evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Movie Theater belongs to the category of Movie theater.
They do a good job. They have the theaters clean before showing and seats are comfortable. This isn't the closest theater to my home, put by far the best of the 3 options available. So far no after movie altercations, lime I've witnessed at the other 2 Cinemarks.
I’ve been coming to this movie theater for years and I’ve never been ID even with the purchase of R rated movies. my boyfriend lost his ID at a gas station, due to a manager accidentally throwing it away, I had my ID and had no issue using it to pay. I was told I couldn’t do as such. So we went to the car to get a card with his information on it. Typically I wouldn’t make a big fuss, but a gentleman in front of me did not get ID and he purchased tickets for himself and another person who wasn’t present. (The employee asked “the other person is an adult right?”) When I asked why he wasn’t carded all the employee could say was that he looks like he’s in his 30s. And the manager did nothing to really help except say they try to get onto them about carding people. I’m honestly so disappointed in my visit I don’t think I will be returning.
First, I'm an avid movie-goer and love the while experience, including the previews. Second, I usually go to the movies every Friday to catch the new releases before people start talking about them and I start hearing all about it. I like to make my own opinion so I go as soon as a movie is released. That being said, I strongly believe in movie etiquette. This is a clean theater and the seats are nice and comfortable. HOWEVER, there were several people in the theater who complained about two individuals who kept talking and their phones were continually going off. After two other patrons left the theater to get management, I finally left and approached a manager. They came in for 1 min then left. The talking continued. These were the most disrespectful inconsiderate people and management should have asked them to leave, or at the very least offered a refund for us. This was one of the worst movie going experiences for us and all because the management didn't correct an obvious problem and do their job.
I love this theater. It's not as big and fancy as the one down the road, but it's got really good sized screens. They get respectable sized crowds, but they still feel like you can go without being swamped with people. Leather recliners, a good concession stand, and just a nice fun little place to spend an afternoon.
Friendliness of workers and the most comfortable reclining chairs.
Great reclining chairs. Superb selection of food. Service at food counter was odd.
I liked the old chairs
Movie was great! Young man who worked the concession was very polite, good at upselling, etc. Chairs were very comfortable recliners! Food was decent. Restrooms were very nice and someone walked in to sweep while I was in there. Many customers had thrown paper on the floor. There was no one to check our tickets in the common area or actual theater. We could have walked in a movie without paying. That is a major safety/security problem.
Enjoyed my movie
Amazing place like always
Went to see OVERCOMER and it was great. Love the seats...
Watched Endgame in 3D. IT WAS perfect (reclining soft seats very comfy and probably for the 3D shows only but not sure). Only issues is 1 restroom location which is at the entrance before you show your ticket & snack prices slightly up there.
Great place but I think the lines at the concession stands would be way shorter if people could fill their own drinks and slurpees.
Great time here.... I love the seats and everything moves fast... they even help me save money
Great theater! Comfortable seats! and most import fast service, highly recommended specially if going with kids and family!
The service was good. I ordered on Fandango so there wasn't much to it besides the movie.
Place has great seats! Good prices and very clean.
This place is in a convenient location, fair prices for food and drinks. I will say I do prefer to go on a week day because on the weekend it is way to pack which means no parking.
Convenient theater with the big recliners. Comfortable and big screen
First time there. Will definitely go back.
Been before. Not before reclining seats. Big +. Hopefully keep it up. Definitely be back soon
Comfortable seats and friendly staff. We got to see a showing of Howl's Moving Castle from Studio Ghibli here.
Nice popcorn not the best but overall nice
We went in there was a kiosk available had no trouble using it. Got the tickets and our seats. The theater we got was good as the restrooms are literally next door. The place is nice and clean.
Great movie experience, love the recliners! Also I buy the refillable cups and popcorn tubs and it saves a lot during the year!
By far this Cinemark in Grand Prairie is one of my favorite theaters. It has very comfortable lounge chairs and its clean too. Which is very IMPORTANT to the wife and I. Go and enjoy sometime!!
I ordered the new rum and coke slushy, paid for it then the machine timed out. I had to keep coming out to check on when it would be ready. It took 20 minutes..so I didn't get my drink until after the movie started and it tasted watered down. I ended up going to TRY to trade the drink for the margarita one which caused more time missing the movie because they wanted me to go get my ID again then the would issue a refund for that and then I would pay again for the margarita even tho they cost the same amount. What a headache. I'll just try the Lux theater across the street next time. So I had nothing to drink with my nacho. SMH
Me and my daughter had a great time, the place is very clean.
Way over price 5 dollars for a Fanta
I love the chairs here. They are super comfortable. The sound and screen/projector quality have yet to fail. Generally the food selection is fine, if you want popcorn, soda, and candy, they've got you covered! The other food doesn't ever appeal to me.The service is fairly fast. The restrooms are always clean.
So nice and clean. The staff is friendly and helpful!
Comfortable seats and friendly, thoughtful employees. The movie I watched was great. Everyone should watch "Mary Poppins Returns"
Comfortable lounge seats, Fast Concession stands, Affordable Prices for Tickets and food. Clean Theater to come too!
Great theater. Great seating. Never crowded during the day. Great date night. 3-D movies suck.
My all-time favorite place to watch movies in their luxury lounge chairs and love the rewards program too We go on five dollar Tuesday
I love this movie theater because it has every thing that no other movie theater will have and it has great seats
GREAT SEATING AND COMFORTABLE
Extremely comfortable seating. The staff was friendly. Would give 5 stars if they had sensory friendly movies.
Great place quiet and clean. Some movie theaters have given me motion sickness from the projector bouncing I've never had this issue here. Recliners are always clean and working. The staff is simply amazing. We go here even there are two major theaters near our home because we always have a good experience. Also the blankets that you can buy now are super soft
Great place to go good seats that recline and they keep it clean. The employees are very friendly and helpful.
Love this placs and love how their seat reclines. Great aervice
Great seats and lots of items at the concession. The staff is friendly and it's never too packed with people. I love going here!
I had one of the greatest dates of my life, there. Although I got shot down afterwards, the venue was NOT the cause, lol
The seats are comfortable and big, for some reason I find it cheaper than other places. The service is great!
Very nice and very comfortable I enjoy every moment keep up the good work everyone with very courteous
Great smaller movie place
Spacious leather recliners and reserved seating. Better arcade games than are typically found these days, and a decent snack menu including draft beer. Its no SMG but its a nice place to catch a film.
Will post more about the theatre when I go again. This theatre is pretty nice. You purchase your tix inside, which can create some cluster. Their kiosk was not working when we went. I bought tix through triple a, which are platinum super saver tix to save some money. However, getting them redeemed was a bit of a hassle.... The theatre room is quite nice and spacious. The chairs recline, which is nice and make viewing very comfortable. Will go again soon.
Joker movie was awesome!
Always have a good time with no issues. My kids and I really enjoy coming here.
nice theater nice prices..relaxed staff.. just need to speed up how they take each order or they'll make u miss the start of your show.. lolzz.
Movie was very loud with very few people at the matinee
Great place!!! Great, helpful and friendly people!!!
Poor customer service from food service and other theater staff, parking is a nightmare as it is small and hard to navigate and tge theater was dirty in arrival.
Matinee is the best time and price to see a movie .
Nice location overall, but l didnt like the fact that the overpriced icees tasted old and the fabric seats felt dirty, like they are not wiped down enough. The so called beef hot dogs definitely tasted like pork hotdog lol. But maybe the cashier was just guessing beef when l asked.
Need to have more help with rest room cleaning.
Very clean and comfortable
The theater itself is pretty standard I suppose, however what failed to make it great was the staff. In particular the kind of nonchalant attitude of the staff the day I attended a show. For example there was a partition leading to two employess behind two cash registers but for some reason they were just allowing people to stand in one line. Why didn't the employee wave people over into his line instead of just standing there with an empty line?
I love the comfy seats and there is so much room to stretch out in! Well worth the price when we can afford it!
Good popcorn, nice recliners.
Great theatre....the reclining seats were nice, and spacious however they could use more restrooms cause I had to go all the way back to the front to relieve myself but I guess that’s really not a huge deal. Also all the people at the ticket counter, and concessions were nice, and they have typical prices...let me not forget they also have a student discount which was great! All in all it was a good experience, and I would go back!
Grand Prairie has two of the greatest theaters, and this is one of them. Nice comfortable seats. If you are going solo, the two end seats are wonderful! Lots of parking.
Comfy recliner seats, buttery popcorn, clean restrooms......
I love the reclining seats. The theatre was clean for the most part. I enjoyed the movie. They did allow me to bring in my bottled water. I had a slight cough from a scratchy throat and allergies and took a unopened bottle of water and peppermint and cough drops so that I wouldn't disturb others. I was pleased with that.
Love the seats here. There is very nice staff willing to help with anything too.
The movie theater was nice and I love the reclining seats with extra arm rests. However, the popcorn was cold/stale and the restroom was dirty. They also need more parking!
Bought my tickets online. I did not choose to join their membership. There was a $1.70 service fee for getting the tickets online which would have been waived had I joined the membership. The seats in the theater reclined and were comfortable however, there was popcorn in between the leather cushions when I first sat down. Overall I enjoyed my experience and would return for another movie.
Quite and the popcorn is great
This is always my place to go to the movies. The staff are great and friendly. It's in a nice neighborhood and yes it is kinda hard to see from the street but they have all the new released movies and you can't forget the reclining seats. …
You're very comfy to watch a movie
Great place to look at the movies
The staff is always so so friendly and polite! Literally thr best customer service I've ever experienced at a movie theater. The seats are super comfy, the audio is always a little loud but that's how movie theaters are supposed to be
Love coming here amazing seats
Great theater. Seating is super comfy and always clean. Refreshments are expensive (what did you expect?) but there are water fountains available and the bathrooms are clean.
Today I went to my favorite theatre and came out a little disappointed due to poor customer service. I went to concessions and there was a line and all of sudden a tall Mexican employee, i think by the name Ryan just decided to leave and i stood in that line for almost 15 minutes. He was gone and didn’t say anything. Thank god someone from the other side of the register took my order, i believe her name was Emily and was so polite and apologized for the inconvenience she did my order quick and efficiently. Besides that inconvenience the movie was great and the theatre was overall clean. Hopefully I have a better experience because this is my favorite theatre
Loved it, loved it, loved it
MARCIE NELLA ENJOY SPIDER MAN AND ENJOY SNACKS
Love the movies. My family and I have been going here for years always had a good experience
It's was great. Went when it was slow best time to go.
Great place, good pricing all considered.
This theater is nostalgic for me as I used to come here in high school. Still a great place to see a film. The best movie theater chairs around.
Nice recliners. Reservation seating. Well maintained. Small theatre.
Good prices for movies the are 2 3 months old. Great atmosphere!
Very clean and the Theater seating is very comfortable and spacious. Love this Theater
Nice theatre. I really like the recliner seats. They're comfy. Good sound, big screens. Only issue is the prices. I hardly ever go here anymore. Ever since the new theatre opened, I guess I would rate this the second best theatre in Grand Prairie. Sounds bad, but true. Sorry-not-sorry.
Love the seats here! Can’t go wrong here.
Great service and clean restrooms
Clean. Beautiful reclining seats
Clean clean and clean also you can 30.06 but no 30.07.
Better than Premiere movies in pricing if you have children.
I loved this place hope to visit soon
Check in was fast and greeting was so lovely. Seats were so comfortable and reclined, my kids and I will be going back to enjoy more movies!!
It was really good not the best I've ever had but I liked it a lot
Watched "A Dog's Journey" didn't realize it was a chick flick! LOVED the entire movie!
One of my favorite places to go to. Nice recliner seats, enough area to sit to relax and enjoy a movie. Good snacks to choose from. My son likes that there is a little arcade area. Clean bathrooms and friendly staff.
Reclining seats are best thing about theater. Very nice! Was a bit warm in hallways. Once inside movie felt a/c. Try to book online to reserve seats ,very busy theater. Bottled water a bit pricey. Almost $5, everything else in concession reasonable for theater snacks. Eady access off I-20.
Great serve probably the best theater that I've ever attended in the state of Texas I give it a ten star rating not just a v
I'd recommend paying the monthly membership fee if you go to the movies at least once a month. It's less than the cost of a regular ticket and they stack up, so even if you forget to use it, you have two the next month. Plus if you ever buy from the concession stand, it saves you 10% every time. The theater itself is kept nice and clean, the seats are very comfortable, and the staff is very friendly. The ticket taker always smiles and chats a bit with each person, remembers people and doesn't hassle you about coming and going. Just a generally welcoming and warm place to go see a movie with family.
Good place to watch movies, i tell ya.
We went there to see Bohemian Rhapsody. Great comfortable seating. Average prices on goodies like popcorn and drinks.
I love this place it's my go to theater
Cinemark makes you feel like you are at home. They have very comfortable and individual reclining seats. If I were not watching a movie, I would be taking a good nap after feasting on a big serving of hot-buttered popcorn. I was visiting my daughter in Cedar Hill, but I am going to search for the nearest cinema to me to visit and use it as my go-to-Cinema. I truly enjoy the comfort and ease much better than anything.
Slow traffic, not in nice neighborhoods seems like an older theatre.
Just finished the special event showing of Lawrence of Arabia. Pretty good theater, it was a smaller screen but sound was good and seats were very comfortable.
They've really done a nice upgrade on this theater. There are now reclining seats and they are really wide and comfortable. They do an early bird matinee and the price us great. I am super impressed which says a lot because usually I go to Alamo Drafthouse
I definitely have to say they have improved their seating I'm not sure if all the Seat in the movie theater have been upgraded but the fact that you can recline in relax and be comfortable on super soft comfortable chairs As if you were in your own living Room is worth any admission for me in a theater. Sound quality is definitely above par. If you're looking for one with a huge concession stand and big game Room? I'm not sure if this is that the place for you, but if you're looking for theater with a great movie experience and sound quality and comfortable seating where you can lounge and relax. This is the place you want For your next movie experience.
Clean and we'll maintained!
Arguably the best theater seats within a 15-20mile area. Super big, comfy, reclinable, only downside is that you'll see bugs flying overhead way too often here.
The chair are in need of cleaning and repairs. The restroom needs to be cleaned and you could add one to the other side of the theater. The staff is nice.
Clean recliner seats always fun
First time here & I loved how comfortable the seats were! They recline and are plus size friendly! I wish i would’ve brought a blanket because I got a bit cold, lol. Overall had an awesome time!
I went to go see Tyler Perry's Acrimony when it first came out. very affordable and worth it. I only ordered popcorn and a drink but it was still good and fresh. The seats recline. I had a great experience and I will be going back!
Liked big theatres rooms
Older theater, cleaned up, better pricing.
Nice place and the recliner chair was a plus.
We love going to movies this place is a great place to go. It is clean and a very nice theater to go too.
Staff was helpful and I love the luxury loungers. Great price compared to some of the other theaters close by.