You have the opinions of people who consume the products of Cinemark 17 and XD (Movie Theater) in Texas.
At the present the business receives a rating of 4.5 over 5 and the score has been based on 2166 reviews.
As you can read, the average of ratings is nearly the best one, and it's based on a high number of scores, so we may think that the score is quite faithful. If there are many people who bothered to evaluate when they are satisfied, it works.
You know that we do not usually bother to give opinions when these are good and we usually do it only if we've had a problem or issue...
This Movie Theater belongs to the category of Movie theater.
This theater has really improved since my last visit a few years ago. Very comfortable seating and love the smooth flow using the mobile app. The only thing I have a gripe about is the Cinemark app not giving me points for the 3 ticket purchase.
~I live very close to this theater and I have seen several movies here.... I can't say from food to service that I ever had a negative experience.... It's a nice place to catch a movie and relax after a long work week....~
They have really come a long way in providing a more enjoyable and comfortable movie experience. The lounge seats are perfect with no long having to move when someone needs to squeeze by. Excellently spacious and a table per chair really makes it feel like you're the only one watching. A fully sold out show still has a personal experience. I would rate 5 stars on the movie experience alone but that is only part of it. The reason for the 4 star rating is because of the concession prices. I completely understand it will be more expensive for popcorn and drink compared to buying at a grocery store. But these prices are in my opinion.... RIDICULOUS. There is no need a single bottle of water should be over $4. Considering the entire 24 pack goes for about that price... If you are going to charge that much I would almost be expecting to be served in the theater. I would pay these prices if they were brought to me from the nice lounge seat. Almost like a menu. But if I'm having to leave my movie for a fill up of popcorn and drink at these prices isn't worth it. But, with that all in all I give it a 9/10. Still a great place. Fun for the whole family
It's a beautiful cinema in a beautiful shopping district. It was slightly difficult to find as there is another movie theater basically next door. There are fully reclining chairs with tables for some pretty good snacks; and they have a decent selection of beer and wines. A clean and decent priced movie experience.
Freaking amazing! My 1st time there. Sat in reclining seats ! They have EVERYTHING HERE !
I saw the joker here this day I thoroughly enjoyed it, I didnt have anything to eat or drink but the seats were so comfortable if I could lean back any further I would be tempted to go to sleep
Comfortable, clean, and convenient...had the movie I wanted to see.
Tonight was a blast! We chose the perfect time to see a movie too. The lines weren't long at all but even with the small "rush" before the movie started Miguel at the concessions did a freaking AWESOME job!! This location is super clean and the staff is very friendly! My husband and I ALWAYS consider this theater before all the other ones in the area, just for the reclining seats and personal table space alone! They have an arcade and small bar also!! ** don't set high expectations, keep in mind, this is a movie theater first and foremost ** Great Place! I always have a blast!
Comfortable seats and good sound.
Mr Ogden was great, will be returning in the near future
Nice theater with a large selection of movies.
Ticket girl at the front named Mayra (lots of anime pins on her lanyard) was rude and had a bad attitude for no reason. If you don’t want to be at work then don’t show up, it looks bad for business.
This is the review I wanted to post the most. This movie experience tops any I've had. The fact it was a new Quentin Tarantino movie helps, but this place is awesome. Prices are the same as other theaters, but the seating, picture and sound made for a truly great experience.
Great location and great seats
Any time, I’ve been here. It’s always been a family oriented atmosphere. Only thing I can say, are the bathrooms. They are quite dirty (not flushed toilets, like come on ladies, paper towels everywhere)
The lady in the sales ticket booth happily explained why the earliest showing for Spider-man: the spiderverse was 12:35. We got our tickets early then returned to concession just before show time. I have to say concession attendants were less friendly, put no salt or butter on the popcorn nor mentioned any location for adding said condiments. They were quick and efficient though so one thumb up. I personal life the seats at this theater. They recline and have food tray/drink holders.
The space is a good place to watch a movie. The staff is always nice and the theaters are always clean
I loved the seats and the speakers all over the room was the best
Loved the reserved seating no need to rush and get there early and buy all your snacking needs for your showing....only complaint I had and was very upsetting was how hot it was in our auditorium....after complaining twice to staff about the air nothing was done...i mean it was without a doubt a lot cooler outside the showings....dont think I will to come back. Our showing wasn't even near half way full either.
My friends came here last for the 3D Dbox experience of Captain Marvel. The movie was awesome. The vibrating seats were cool, but I was expecting more because of the price. We arrived early so we killed some time in the game room. We were commenting afterwards that it's a nice area to explore more of with restaurants and different sights.
They still don’t really have true reclinable seat, and you can’t reserve seats online either. Would like to see those options soon if I am to return. The wings are excellent.
This is a darn good theater. Clean from top to bottom. The cafe is a great place to grab some grub. Parking garages right next to the building and it’s got easy access to other amenities that the area has to offer: mall, bars, lake, concerts... Great place to see a movie.
Consistantly a nice place to catch a movie.
This is one of the most comfortable movie theaters I’ve ever visited. Parking is easy, which is a significant plus for the area.
It irritates me to pay extra ($3.50) to book tickets on line. Also, my wife and I, find the seats to be uncomfortable. The theater is well managed and always clean. Parking is usually adequate.
This is our new favorite theater! Love it. Great seats!
Love this theater. It seems like every seat and sound system in every room has been upgraded. Very nice
Watch The Lion King with my Daughter there, they have the most comfortable chairs that you can get comfortable in! Had a great time, and a good picture on the screen
HOLY SMOKES. They weren't kidding when they said everything is bigger in Texas. Never in Maryland would I have been treated to a theater like this. I went here to see Avenger's Endgame back in May. The screen. I bought a normal ticket for a normal screen. When I saw how gigantic the screen was, I thought I went to the wrong movie area. Because the standard screen here is the size of the IMAX screen in Maryland and New York. I'm serious. The seats. WOW. Large, leather, reclining, ample arm spaces, super comfy. You really feel like you are being treated to something nice. The sound. Excellent surround sound and bass. I could hear all the dialogue with no problem. I will definitely come back here again!
The seats were so comfortable, plus I had no problems at all.
I have lived in the Woodlands for 20 years and this place has always been called Tinseltown. My brother bought the tickets, not realizing the name changed a few years ago, and got tickets to the wrong theater. The manager was at the ticket taking location and figured out what he did, so he comped our movie tickets. My brother was able to cancel the e-ticket, so he didn't have to do that. Great customer service.
This place has gone downhill. The bathrooms were dirty. My husband and I had some time to kill before our movie started so we played arcade games. $5.00 wasted because every machine took our money and we couldn’t play the game. The manager gave us tokens instead of our money back which did nothing because literally every single one of the arcade games were broken/out of order. I will not be coming back to this theatre.
This place is nice and updated with very comfortable seating. The staff is nice and friendly. The place is kept very nice and clean.
I love this place. I travel a long ways to enjoy myself in the great seats. Again great place to bring any and everybody
All around great place
Love the seats but be advised, order your tickets online, ahead of time if you want decent seats. You have to choose your seats at the time you purchase tickets.
Went here for the first time since they updated to the new seats. We watched our movie in the big theater which was really nice on a Sunday 11am showing. Place was very clean!
Fast, professional employees. Clean seats.
Great location, friendly staff, good variety of films and a lot of theatre rooms. Love the leather reclining seats!
I am actually in love with this theater. I love the fact that they have these pull out trays on every seat that reclines and their deluxe seating. we have yet to experience a chair that does not work in the concession stand lines are always two to three people never more than five minute wait. I would highly recommend this theater over some of the older ones around town.
Great time, no problems!
Great place to watch a movie and is kept clean.
Great Theater experience! Great seats with electric recline and individual cup holders and center armrest retracts upward to allow for a more comfortable movie watching experience with your significant other! Great popcorn and unlimited fountain drinks and ICEE refills!! For the Adults they even have a full bar with great drinks and friendly bartenders. overall great night out no matter the group or gathering for a cinematic adventure!
Awesome! Comfortable chairs, great sound, and friendly people!!
Needs security but a good place for movies
Very clean. Theater staff were friendly. Little bit hot. Not many people in the room so no excuse really. Not my favorite place but you'll have a nice time.
Great price sits are very comfortable
I was in town for an event and decided to watch Hustlers on 09/26/19 at 10:25. I figured I would get the same exceptional service that I do back home, but I was clearly very wrong. The employees at the concession stand looked annoyed to be there and are were flat out rude, I wasn't asked if I was a movie club member before I paid and my soda was flat. The audio at the theater was way too loud, to the point of causing discomfort to my eardrums.
Went on a Sunday evening not too crowded place. Great location on the woodlands. Cleanliness is fine. Pricing for the XD are reasonable. What else you can ask for reclining seat super comfortable. Screen as big as the sky plus excellent sound.
Nothing impressive, clean environment, newly remodeled, decent staff, average nothing wowed me.
good theater with a warm atmosphere. good service too. good food at the cafe! love coming to this local theater.
This theater is such a great place to have a load of fun. They have a wonderful mini restaurant that I think is the cutest thing ever. And they even have a arcade for everyone’s welcome. You can stay there and hang with your family if came too early for your movie. There snacks are very great quality, but they could lower there snack prices a little. No one what’s to pay $5.00 for a box of candy. I’ve grown up at this theater and have rarely been let down. Perfect for birthday parties and much more. I even remember having my 10th birthday party there and it’s been what?4 years. I would definitely recommend it to all of my friends and family. Wonderful job!!!!
Very good love the movies
Horrible! I was hot and sweaty the entire movie, even after my husband complained about the temperature during the previews. We will never go back to this theater again. Everything was just horrible for us, and we aren't picky people.
Love it. The best every time
Movie was excellent! Theater is clean and comfortable, but the cost is off the rails! 3 tickets. ( 3 adults including 2 discounted seniors) A bucket of popcorn and a med popcorn and 3 small drinks came to over $60!! We will go back, but not often!
All the arcades are 4 coins for one play even the retro ones. WOW!. I still enjoy watching movies here.
Great cinema! Really comfortable recliner seats and great sound and video quality. Also the whole place was really clean
Good place to see a movie ample free covered parking
Good local and nice seats... reasonable price
Went with my fiance and two friends. It was a great place went to watch The Lion King. Seats were comfortable service was great! Will definantly come back and have another experience at this theater!! Might even make this theater our top theater to go to!! Will definantly recommend this theater to all of my friends!!!
Love it here. Seating is reserved when you buy the ticket, so you won't have to search all over for a nice seat if you purchased. Recommend that you always purchase online ahead of time (Fandango, etc.). Parking is sufficient and it is supposed to be solely for patrons of the Cinemark. However, there is no way to know who is there from Cinemark (there is nothing to put on the windshield, etc.) and no one checks from the Cinemark anyway. This means that people from the other businesses across the street could park there. Thus, if going to watch a very popular movie during peak hours, show up early.
Its good..has to b coz of woodland.
Great theater! The seats are awesome, leather, and recline. I’ll be coming back for sure, 2 thumbs up
Decent theater, just as most other cinemarks, pricey food but 100% recommend movie club if you go more than twice a month
It was a great Atmosphere outside customer service ticket sales person was amazing
Why oh why do you even have a front row so close to the screen. Reclining seats or not, that was ridiculous!
We saw the new averengers' movie ! The theater was clean, not Crowder , seats on good condition. They need to improve their host personal ; they need a welcoming , out going with better attitude .
Awesome experience to watch any movie especially in XD
Service was great and the theater was clean!
Decent enough place to see movies but the last few visits it has not been very clean, sticky seats and dirty floors. If it's like that next time I'll bring it up to the manager.
Saw Joker. Movie was great and theratre very comfy chairs and super clean.
Enjoyed myself love theater seats
Was visiting The Woodlands and we decided to catch a late afternoon movie. Nice seats and theater seats were nice and cozy. Service was fast and staff very friendly. Will definitely visit again.
The theater was fairly well kept save one table tray nearby where I sat that was slightly wet from a previous drink, but honestly I was already blown away by the spaciousness and quality of the powered reclining seats. From the retro-styled entrance, to the bar and bathrooms, everything had an air of refreshing quality.
Theater was nice, easy drop off area in front. Wish recliners were wider.
My favorite Cinemark second to the one on Market Street. Always has really convenient show times and seems to keep movies in theaters longer than most. Concession is ridiculously priced but that's expected at any movie theater.
Pretty good experience here. There was only one cashier line open for concessions when we walked in and the line started to grow, so they opened a second register which is something many businesses seemed to have forgotten how to do. The place was clean and the seats were good, we will definitely be coming back.
This place was so clean.. got some great chilli cheese fries!! Seen Captain America kicked back in recycling chairs. The staff was so friendly..we will definitely be back
This is a nice facility. The arcade out front is even great. The prices though are insane. Even a matinee was outrageous. And they played old trailers before the movie.
Good movie theater, just wish I didnt have to find staff to let them know my dbox seat was broken, minor inconvenience, but after about 5-10 minutes they activated another seat which worked.
I had not been here since the lounge recliner seating was added. It adds a bit more room and comfort than the old slightly reclining seats. However, they are a bit noisy to move around in as they are all vinyl. I was wearing shorts and the vinyl tends to be a little bit hot and sticky. The old fabric seating was fine with me. Otherwise fewer seats and a less crowded theater experience than previous visit. I only attended the digital theater.
Nice comfortable seats.... good offers on Tuesday. Free parking...
I love coming here with my family. We enjoy being able to eat and watch a movie at the same time. & the recliners are perfect
Lots of screens, and great loungers. Very spacious
Since they’ve added the luxury seating, I’m a huge fan! The seats are so comfortable and clean. Also they had walls behind most seats so you don’t have to worry about difficult people behind you. The seats also pull out and you can kick your feet up. Trays for your food! And you can reserve your seats online! Definitely takes the movie experience to another level. :)
Great Cinemark compared to many others I've been in or worked in. Clean, organized and friendly staff.
Very clean, spacious, reclining chairs and not too cold.
Awesome place! I love the upgraded seats, but don't like how you have to choose your seats, seeing that most people go for the further away seats. Nonetheless, I enjoy coming here with my family!!
One of my all time favorite theaters. The style and atmosphere is great. Has a old timey feel In the lobby and outside. But the theaters themselves are filled with comfy recliners. Each theater has great surround sound and quality screens. Especially the XD one. Love this place.
They charge 48 cents for a super small condiment container of jalapeños with 3 slices on it.
Very definitely recommend. The theater is clean, comfortable with courteous staff and enough if it for lines to the concession stand not to be too long. There is also a place to pass the time playing video games. The auditorium is big with extremely comfortable loungers. Overall a very good experience.
This is the best theater I have ever been to. I'm new to this area but like most places in Texas everyone is just super nice and the place was really clean. Family fun and 100% happy!
Nothing but good times at the woodlands location! Well deserving of all five stars family had a blast will return an recommend to all
Yes I love the scenery outside of the theater. Very nice atmosphere.
Comfortable seats. It has area for children to have fun while waiting for the movie. Parents can also have an alcoholic drink at the bar and food service to the movie theater.
This review is directed solely at the manager on duty at the time I was there. My kids got into the photo booth to take pics before the movie, however the machine broke. I asked an employee for the manger so that I could inquire about how to be refunded. They told me that the manger was coming. I waited about 5 min and she never showed. I went to another employee and same thing happened. This happened with 5 different employees when finally I asked why is the manger not coming. The employee told me the manger wasn’t answering the page. I asked for the managers name. The employee then pointed her out to me. The whole time she was standing in the concession area with what looked like personal friends or family members. I then approached her and she admitted to having had an employee tell her about my issue. I asked why she didn’t come up to me and help me because she had made eye contact with me several times. However, I had no idea she was actually the manager on duty. Also, she was eating on duty. Very unprofessional. This is The Woodlands and I expect so much more.
Great movies! Seating is marvelous. Leather recliners with well-lit adjustable push buttons. Imax screens for viewing pleasure. Just say "let's go!"
Pretty nice theatre. They have arcade games inside if you like that. It was about $10 per person and they do have a veterans discount which took off like $4. They do ask for your ID so be sure to have it on you. I wouldn’t recommend buying snacks here, their usually pretty expensive at any theatre. The chairs recline, that was my favorite part
Seats had ackward separation trays. Could not make into love seat and have intimacy in theatre.
Good seats fully recline. Beter than the new amc
Best movie theater ive been to in years! Love the luxury seats!
Great staff and love watching amazing movies if you want a date night or family night out Cinemark is the place to go.
My wife and I were so uncomfortable with how hot it was in the theater, after I told a manager how hot it was, said he would turn it down and my wife and i still walked out of the theater sweating and couldn't enjoy the movie. my wife and I will not be going back.
Very very awesome I recommend y'all see a movie there!
I've been going to this theater since it originally opened. Haven't had a bad experience yet. Seating in the theater is very comfortable. Staff is friendly and facility is clean.
Comfy reclining seats. Lots of movies. Plenty of parking and a great location. Fathom events. My second favorite movie venue in The Woodlands.
We like ths snack bar and the seats in the theatre. They will bring your food to you in the theatre, too.
This cinema is great. They have different viewing experiences with different size theaters, D-BOX seats, XD, Real3D, and their seats are super comfortable. The only minor complaint I have is their food and beverage selling procedures, which is the typical you get at a cinema. Different cashiers each of them trying to sell, serve and charge for service, which I think is a bit antiquated. I think they can implement a single line, or a self-service methodology like a cafeteria and it would be much faster. Cinemark actually has a cafeteria-like system in other theaters, with a station to get popcorn, a grab-and-go station for pizza and nachos, fountain drinks and Icee, etc., it's much faster.
Pretty nice, comfy theater, and they do a good job of keeping it clean. It’s perpetually filled with loud, boisterous teenagers, which is kind of their business model, so I don’t fault them for that. I’d love to see more interesting films/events, but I’m not sure who on the ground has the authority to do that. Presumably, that’s up to Cinemark. It’s fine.
Yet another superb example of a Cinema Grotto. Dress to the clouds or arrive PJ style. Either way you will find yourself exercising your Electric recliner buttons and enjoying that all time nostalgic Movie snack. ++ FOR PARENTS OR MINGLING 21+ Adults Limited but present Red or White
This was a different experience than the one I usually visit. The only thing that was different was that they had a tray attached to the seat (which swivels) and the seats seemed just a bit smaller than my usual theater. They had excellent customer service and the place was very clean. The set up is different from my usual Cinamark as well. All the theaters are on one side of the building, whereas this one is split to both sides. Parking is a bit of a hassle as well.
So comfortable chairs. And lots of walking room. Very near pleasant atmosphere.
Let me just say, manage your expectations. I thought is was really good experience. The recliners are really soft, especially softer than AMC Metropark. I found nothing wrong with the concessions, they have A LOT to offer. As far as service goes, they were pretty nice. They messed up my order but fixed it. DBOX is a great immersive experience as well. Those who complain about the price, go during the week in the afternoons of you can, but other than that, you will pay premium for weekend showings, it’s just business. Definitely recommend!
Big comfortable reclining seats. Assigned seating. More often than not, the whole place is very clean.
Love their luxury recliners that even if you are on the first row you will enjoy the movie. Like their popcorn a lot. By the way, Thursday tickets have a special price.
This theatre is conveniently located near several restaurants on the Waterway, which makes it great for date night. They sell a good selection of snacks for the movie, and if you’re very hungry you could make a meal here. In the movie, they have reclining chairs with good cup holders. It makes for a comfortable and relaxing experience. They often show 3D movies and are offering “4D” now where chairs move with major movements for characters. Prices here are a little higher than average, but that’s no surprise for reclining chairs.
Great movie house. Extremely comfortable and spacious seats. Clean facility, great sound, friendly and efficient staff. Exorbitant highway-robbery prices at the concession stand, but that's the movie business nowadays. Overall it's one of the best cinemas I've ever been to.
Great movie house however snacks are way overpriced. Great location, ample parking, clean facilities.
We had a great experiance the movie breakthrough was a very heart warming movie
Surprisingly every movie was sold out before 9 so we decided to grab dinner first and then catch a movie. Overall it was a good time with comfortable seats. I would recommend checking it out if you have not done so all ready.
Friendly staff, clean theater, and insanely comfortable chairs.
Mediocre picture quality and sound, comfortable chairs though.
I like the reserved recliner seats as opposed to free for all seating. They have little swing in food trays which are convenient. I'm not happy that they removed the self service ticket kiosks in the lobby. I hate waiting in line outside and I'm still not sure how buying tickets online is worth an additional $5-10 convenience fee for a family.
My kids like the air hockey and video games here. The pizza is actually really good too. Overall a great place to watch a movie.
We love going here. Nice reclining seats and lives up to Cinemark standards!
Wide electric reclining very cushioned seats. Clean restrooms. Concessions are pricey.
Great oversized reclining chairs in every theater. $5 Tuesday are perfect for a bargain date day!