Reviews of Citadel Mall Stadium 16 with IMAX (Movie Theater)

2072 Sam Rittenberg Blvd, Charleston, SC 29407 Located in: Citadel Mall

Average Rating:

DESCRIPTION

You will see the feddbacks of real people like you who purchased the products of Citadel Mall Stadium 16 with IMAX (Movie Theater) in the state of South Carolina.

At this moment the firm has a rating of 4.3 stars out of 5 and this score has been based on 1217 reviews.

As you can see its rating is good, and it's founded on a high number of feddbacks, so we can be quite sure that the valuation is very accurate. If many people have bothered to give their opinion when they've done well, it works.

You know that we do not usually stop to put feddbacks when they are positive and we usually do it only if we've had a problem or incidence...

This Movie Theater is classified in the category of Movie theater.

Where is Citadel Mall Stadium 16 with IMAX?

REVIEWS OF Citadel Mall Stadium 16 with IMAX IN South Carolina

Carol Brennon Tousey

Love, love, love the seating on this theater! You're very own power reclining seat! So comfortable and a top notch movie venue.

Jylissa Griffin

I always enjoy watching my movies at the IMAX. Its conveniently located and the reclining seats are very comfy. The seat selection makes it easier to find seats and be able to sit where I like. Concessions could be a lot better though.

Jacquin Mikell

These seats are so comfortable you'd think your in your own home.

Rocky Accardo

Online tickets are the best. Pretzels are good too

Renee Noisette Thompson

I was excited when I first arrived to see that we were able to choose our own seats like Northwoods, but sitting at the top row was a horrible experience. The seats below us blocked the view of the screen. I had to sit up to try to enjoy the movie. I ended up sleeping. I have to go somewhere else to watch the movie again in full view.

John Veyera

Great seats, reasonable prices, and things we're pretty clean :) Keep it up!

Christine Bise

I went to the Citadel Mall Stadium to see the 12:35 showing of The Nun. The check in for online ticket purchases didn't take more than a moment and the bloke who served us our popcorn (I'm not sure what his name was, but he wore glasses) was very swift in helping us (I was with a friend) and we ended up not missing much of the movie at all despite having arrived late. My friend and I were the only ones in the showroom for this particular movie at this particular time and I feel like that added greatly to how much fun we both had. The room itself was clean and comfortable and the chairs reclined. I'd never been to a theater like that before. The bathrooms were also very clean. A clean bathroom says a lot about your establishment in my opinion. Over all, I had a great time and enjoyed this location. I would return to see movies here again if the option presented itself.

Joanna Vasquez-Tomas

This movie theater is a whole lot better than the ones in Mt. Pleasant they have great prices, movies and seats. Their popcorn is amazing with their butter on top. You guys should there. I loved the movie The Grinch and the movie The House With A Clock In Its Walls good movies Citadel Mall Stadium 16. Great Job and keep the good work up.

Firestar - FlamedKiller

It was fairly quick when there was only about 3 people inside taking care of dozens of people, but there were only 2 people on the outside and one of them took forever.

Paul D

Comfortable seats but I wish people would keep there shoes on ...funky foot smell will hit you from time to time.

Al Bradham

Older movie theater but clean and well-kept. The popcorn and drinks are cheaper than the very high-end theaters with free refills. Great reclining chairs.

Crystal Harper

I love this theater for the comfy seats! Concessions prices are high but that's just how it is these days.

C-STORE INC

This is the dirtiest theater I’ve even seen. Seats were sticky, floors were nasty. The lobby is trashed. When we asked someone if there was anything to wipe our seat that were sticky, worker said get some toilet paper.

Brandi Murphy

Theater was disgustingly dirty today for the 3:55 showing of Aladdin. They clearly didn’t clean between showings. There was spit in the cup holders and popcorn and trash everywhere. The floors near the concession stand were covered in popcorn and spilled soda and instead of cleaning it up, the staff just put “caution wet floor” signs around it. I asked to speak to the manager, before the previews even began for the movie. I showed him the photos of what our seat area looked like (seats were reserved in advance and theater was sold out so we could not just move) and his response was “I’ll send someone to clean it up right away as this is clearly not our standard.” However, no one ever came in to address it. The previews didn’t start until 4:05 even though it was sold as a 3:55 movie. We have been to this theater several times in the past and have never seen it this bad. When our movie let out, we saw staff members just standing around in the concession area, with no line, yet none of them seemed concern with cleaning up the spills or the mess. I gave them the opportunity to rectify the situation and they chose to not do anything about it. Very disappointing.

Darryl D. King Jr.

Nice to have good reclining seating. Lines at the concession are typically slow. Popcorn is hit or miss. Drinks and popcorn stations are normally a little messy. Bathrooms pretty clean and very large. Purchasing tickets online is easy. IMAX is ridiculously loud. Cheaper than Palmetto Grande, more expensive than Northwoods. If location weren't a factor I'd choose palmetto grand.

Brad Fowler

I was thrilled with my experience till all theaters went out. When they went out the manager would not answer his employees on the walkie talkies for 30min. When he finally came out he would give us no information and was hostile and rude. I finally got my refund after an hour. Absolutely terrible manager and he needs to find a new career if he treats paying guests this way.

Britt Scott

The theater itself is fine. It's comfortable and not a bad place to see a film. The problem is the popcorn. I don't know where they order the popcorn from but it's awful. It is very dry and in small pieces. I'm probably not describing that very well but I've never had popcorn like this at any other movie theater. It just seems like it's low quality. The other major problem is their technology. The idea that there are no mobile electronic tickets in today's age is just ridiculous. I paid my purchase online then had to come inside the theater and stand in another line so I could pick up the ticket from the Automated machine. This seems unnecessary and archaic. Hopefully it will change this.

Owen Trott

Good theater I liked the older movie posters on display. Friendly staff concessions clean and well run. Auditorium was clean and comfortable.

Jess garris

It would be better if you didn't have to wait in the sometimes very long concession line to get a ticket.. otherwise it's awesome!

Teresa Powers

Everyone is pleasant and helpful! Seats are the best in town! Saw Toy Story 4, so great

Elizabeth Foster

Clean. Helpful and friendly staff. Comfy seating.

Janet Penn

Seat f11 doesn't recline so image the how uncomfortable I am sitting here for this 2 hr movie... the head piece to the seat is so big it makes me lean forward hurting my neck... STAY AWAY FROM SEAT F11....

Cindy Donnelly

Great location. Awesome recycling seats. I always go to this theater.

Alex Sparra

Theater sells tickets online and redeeming the tickets is fast and easy. Choose your seats beforehand and all theaters have reclining seats that are very comfortable. They do not accept tap-to-pay. The area is safe and this theater allows costumes on the opening nights of big movies.

Leslie

The recliners are great, but have they been wiped down? My cup holder was full of wet and dried goo. The seats are pretty filthy. I was distracted by the filth. (Take something to sit on)

Zack Everoad

Smaller theater rooms and has a slightly smaller screen would be my only complaint but even then the quality and space was used effectively and it didn't feel like i was missing anything. Positives was that they have reclining seats, awesome staff and a great selection. Parking was easy since they have a larger lot and getting to the theater was fast. 9/10

Jen Jon

Chair was broken had to move seats.

Jon Windmueller

Best theater in town! IMAX, 3D, or standard movies, stadium seating, clean and up to date facility, friendly staff. No more expensive than any other theater I've been to in the last 15 years. Going to the movies "used" to be cheap... but so was gas. Deal with it.

Rena Ramos

Went here 08/19/18. We (husband and I ) weren't expecting it would be a lot nicer than a regular theater. We have seen a lot better than this one but still we're surprise that it's nicer than a regular regal or AMC cinemas. First you choose your seat before Getting inside so your seat is guaranteed. Second it is a reclining sofa!!! And third but not the least for the price it's really more than what you paid for. Clean and comfortable. Will visit again.

Jourdan Thomas

I was in town for work and came here to see spiderman on the IMAX screen. All the staff was super friendly, the popcorn was hot and delicious. Great seats, sound, and screen!

Darlene Lovings

The movie was great, plus the theater was very clean and comfortable.

Christopher Mark Huttner Jr

One word: IMAX! The IMAX screen is the largest movie theater screen in the low country. This Southeast Cinema location has IMAX and assigned power reclining seats. Unlimited refills on soda and ICEES. Great snack bar selections. Best movie selection, 12 theaters!

Connor Fitzgerald

Watched a few movies here the imax is incredible. It was very impactful while watching overlord.

David Flesher

The seats recline! Get there 30 minutes early if you're gonna get popcorn etc. Then you wont care about how slow they are at concessions.

Tim Martin

Well the theater is nice but the people who go there are horrible when going to see captin marvel I had not one but two crying babies an a host of toddlers who couldn't sit still or be quiet a couple that had to explain everything that happened in the movie so in short going back to pirating movies until they have adult only show times 21+ so after all that don't know if the movie was good or not 15 dollars wasted

Ron Turgeon

Ate at the sarku Japan in the food court. #1 meal was fantastic. Highly recommend it!

Steve Woods

Cheap prices for theater. Matinee runs tell 6pm for cheaper prices thats great. Popcorn and soda are the cheapest of all the theaters around. Reclining sets are great. The only reason for 4 stars is you have to pic your seats out before you go in. I myself like to see were I want to sit when I get in the theater.

Sarah Nia

Laid back chairs are a bonus except that you want to sleep thought out the movie

John Orak

Comfortable chairs. Decent food. Enjoyed the experience.

Amy D Robinson

Those chairs are awesome!! People can still pass in full recline!! That's what's up!

Sophia Zimmermann

Great IMAX theater and due to reserve seating, very comfy and easy to find your seat!

Yvonne Bonneau

Sometimes it takes awhile to get your snacks, but other than that it was a great experience.

Katrina Stikeleather

Great movie theater! It was clean. We loved the reclining seats. If you go to the theater before 3:50 it is only $6.50. Great price for a good movie and date. The assigned seats were nice as well so you know where you are sitting when you go in. We had a great time and would go again.

Dj Guarino

Theater is nice, sounds is great. While I like the recliners, it kind of removes the spur of the moment movie decisions and forces you to plan. If you do though, it is a great and relaxing movie experience.

Audrey Vance

Friendly staff, easy to navigate. Price on food and drinks are a little steep. Love the new reclining seats! There always seems to be a grease stain on the headrest of the seats, I don't think they're being cleaned between shows. I end up having to wear a sweat shirt or hat.

Amelia Glaude

Nice theater but can be a bit expensive if you dont see a matinee. They offer a variety of foods at the concession stand but can be extremely expensive. Not too strict on checking bags and staff is pretty nice. Bathrooms are normally clean as well. I sometimes arrive 30 minutes before my movie starts and there have been times when the theater has not been ready for occupancy. That can be a little annoying since I feel it should be ready by then but it is not a big issue . Overall, I really like this theater! They also sell alcohol.

Michelle Betters

Nice reclining chairs, so comfy! Tiered so you have a good view from any seat. Matinee prices very reasonable

RobnTaya Robinson

Major compliments to Brian Forbes and the rest of his crew! The entire staff was very accommodating, empowered and genuinely motivated to provide a top shelf experience! If attitude reflects leadership; Brian is a definitive asset to this organization. It was an amazingly-refreshing movie night!!

Shannek Dover

The movie experience was good here. My son enjoyed the movie. I thought it could be a little more cleaner. I understand it gets a little hectic so some cleaning won't get done like it should. The arm rest was a little sticky and the female restroom was disgusting.

Geralyn Boone

Great and friendly staff. Could have been a bit cleaner in concession area. Overall, nice place.

Swanagan Ray

Nice theater. Seats were clean and concessions weren't as expensive as some places.

Chris Brown

Great place, rarely does IMAX 3D Movies, like advertised in the commercials anymore. Comfy seats in all the theaters. Really good nachos.

KARSHENA MCCAIN ADKINS

Love the space, recliner chairs, and the best popcorn!!

Roger Berman

Torn between a 3 & 4 star rating. Theater is great but not very clean. Cup holders all have gunk in them and there was butter everywhere. Inside the seats and outside the seats on the surface. Does anyone even clean this place up? If we weren't already forced to sit in the "assigned seats" that we chose we would have moved to different ones because ours were nasty. If you go make sure to bring a pack of wipes to clean up your seat before sitting. Just some friendly advice...

Mama Squirrel

I only go to the southeast east cinemas theatres. This one and the one in north Charleston. They are clean, have fresh food, big screens, and those comfy a** reclining seats.

Angie Weatherford

Very comfortable with reclining chairs. We go regularly here.

Zestiris the X

I enjoy going here I can relax and watch a movie someing I love doing.

Allie Moreland

They have comfy electronic lazy-boy chairs with cupholders! Drinks are self-service. Crista is awesome!

Wayne Smith

A good theatre. They used to have automated ticket machines but eliminated their usage. Now you have to go up to the counter to purchase. I also don't like the newish assigned seating. Maybe for really popular movies but on a regular basis it is a pain. Add having to go-to the counter to purchase combined with the assigned seating and it really takes away from the experience. You better be 20 minutes early for your movie just to get in on time.

anthony davis

Avengers Endgame could have been better and the only had Nacho's at the food stand wow

BGL 229

Best sound and picture in the area.

Lonita Humphrey

I like this theater. They have very convenient kiosks to purchase movie tickets or at the concession counter. The reclining seats are a plus. I am also pleased with the concession prices. They serve Pepsi products too

Robert Mueller

I do not frequent this theater. It's just too far out of the way for me. However, I did recently go for a special early release screening. I like the layout of the theater's lobby. The associates are very friendly. And the theater's seats are phenomenal! They recline! The sound is great as well. The screens are free of dirt and grime and are also in good repair. The only real down fall is their popcorn. It's kind of bland and a little stale. I mean, they have plenty of flavoring options for he popcorn, but you can't really hide the taste of stale popcorn. Lol. Not the end of the world, but still something to consider. If I could have given them 4.5 stars I definitely would have. As popcorn isn't that serious of an offence. Lol. I definitely recommend checking them out!

Amanda Geiger

Love this place! Comfortable seating, convenient location, average consession prices, good selection of movies

STEVEN TOLLIVER

Oh man, what can I say. This place is THE theater to go to. IMAX screens, big seats high definition picture, friendly staff. Just pretty expensive at the snack bar, but hey, what theater doesn't have expensive snax? Well worth the visit, I saw Jurassic World with my family, and it was beautiful. Better than the Regal cinemas on Mall drive.

Meredith Vazquez

Love the stadium seating.... Please get up to speed with your technology. If you buy tickets online and the barcode is in your phone, you shouldn't have to wait in line to print them that defeats the whole purpose. Stop being so stingy with kids drinks. An empty child's cup for water is $1.50

SK 24BANDS

the chairs are always sticky, bathrooms never have tissue, their food options are way too overpriced for the customer service they give

Joe Leopold

Great seats, staff, even the high price popcorn and drinks are worth it. Enjoy this theater a lot.

Cindy Harry

Only Imax in town- what a great experience- saw Aquaman!!!!, we see other movies too, good select-a-seat theatre. Great lower prices on snacks- better than other chains. Adjustable seats, good equipment. For late night-Theatre sits in parking lot behind and away from Citadel Mall-which is in decline. Be sure to lock your car.

Chandra Jones

If you go at the right time you can almost have a theater to yourself. Love the seats. Need to expand beer selection

Alexis Gilchrist

Stadium seating is great. Also, I love the early bird discount!

Julie Hayes Trotter

The movie we chose was no good, but the seating was very comfortable, the popcorn was fresh and the Coke was fizzy.

noah garcia

Seats recline which make it for a better movie experience. You can serve your own fountain drinks which make for quick trips to and from the concession stand.

Daniel Smith

I will never come back here again. Employees were extremely rude dealing with customers after each and every auditorium lost power. I understand that losing your projectors is stressful, but don't bad mouth customers when they have been standing around for nearly forty-five (45) minutes and start demanding refunds. The General Manager was also very unhelpful, as he walked away from everyone stating he didn't know what do to. It saddens me that Southwest Cinemas wouldn't have trained their employees to better hand situations like this. I'll be going to Regal next time.

Ashley Reese

Spacious, reclining seats and reserved seating makes for a comfy, relaxing movie night :) Concession prices are what you'd expect at basically every movie theatre - high, in a typical and expected way. I always enjoy the popcorn here and appreciate all the different flavored salt options they have (for free!) in the lobby. A large is definitely worth it, so you can get that free refill and enjoy nomming on that buttery, salty goodness.

Stephen Hunt

Good staff. Good location.

Michael Patton

This place is always on point and pretty clean

Miss Boujie

Lovely theatre. But not clean.

Lakysha Stokes

Reclining seats... Wonderful staff... Great movies.

Auguste Banker

It's a big movie theater and very nice. Definitely would go again and go with friends

Robert Williams

Great seats! Staff is fantastic! Also has a wide variety of movies and holds onto good movies for a good length of time in case you can't see it on opening weekend but still want to get the theater experience. Easy Parking

Rebekah Clark

The screen and movie I watched were both nice, however, the theater was very poorly kept. There was trash everywhere in the hallways and the bathroom was disgusting. Most of the theater seats/cup holders were slimy and greasy. It looked like it had not been cleaned in a while.

Malachi Wiley

Best Movie theater ever #FACTS

Michelle Mcgrew

Cushy lunge chairs for EVERYONE?! Yes, please! Kept my 4 kids and myself comfy while we enjoyed a summertime fluck. AND, SO much less expensive than Mt.P Regal. I will definitely make the drive for the price and accommodations.

Brandon Newman

Very nice theater. Reclining chairs. A nice touch was being able to add your own butter and salt to your popcorn. Keep in mind that with reclining seats, seating is reserved. So buy tickets online ahead of time to ensure a good seat, getting there early is no longer the way to get seats.

Wanda Colston

Seats were a little uncomfortable unless you reclined all the way. Movie was great.

Dianne

Seats are upholstered recliners ❤ Aisles are marked with tiny lights ❤ No senior discounts

Alexander Cotton

Was a great man and am awesome theatre all right next to each other

Jae Dollason

I'm torn between a three and a four on this rating. Giving it a 4 because I genuinely think it's okay even though I never really prefer to come here. All of my friends love it because they have new leather reclining seats, but that's not an important feature to me. I find it difficult to get tickets in good spots since people grab them online in advance. I collect tickets from concerts, films, and just about anything they attend. Since they give you ticket stubs on receipt paper, they fade within a very short amount of time. For that reason I try not to go here and I prefer Regals where they still give you card stock. Other important things to me are cleanliness and the type of concessions they have. I always find the theater dirty. They also only have Pepsi products and food loaded with sugar or oil, so I never end up getting concessions here. Small detail, they also don't have a rewards program like Regal, so there's not a loyalty incentive.

Carrie Eggleston

Very comfy seats, clean. Serves wine and beer.

Vicki Tatum

Love the movies and assigned seating! Good popcorn too!

Saneca F

My favorite movie theater

jason archer

This is my go to theater! The amenities are great, good foods, and everyone gets their own oversized plush recliner

Chinequa Drayton

The disrespect that the manager Dan showed today was absolutely uncalled for. YOUR internet crashed and nothing was done to accommodate those that were standing outside in the extremely hot sun for 20 mins. We all had to deal with Dan getting upset, yelling, and walking away from the window. When asked to speak with his manager because his behavior was unnecessary he said that he was the only manager and nothing was going to be done. In order speak with a member of corporate we needed to send an email.

Brittany Bryant

Staff was friendly but the bathrooms were in desperate need of attention

Captain Jim Miller

Fine movie experience and managed by the best staff to insure your movie vacation is the best ever ! Why do I know, cause I operated movie cinemas for 40 years, I.A.T.S.E. Local 306, N.Y.C.

Chris Tunstall

During the internet outage yesterday, had some issues buying tickets and accidentally had my card charged several times for the purchase I was trying to make due to an "unknown error" on the website, it was quite frustrating. Was stressed out that it was about to be some kind of ordeal to fix the issue, but thankfully the manager on duty, William, was quick and super friendly in dealing with my problem. Always enjoyed coming to this theater because I love the facilities and the comfort of the theaters, but today I was really impressed with their staff and their customer service.

Samantha Brown

Nice atmosphere seats were very comfy

John Wolff

Very nice, and prices are the lowest I've seen anywhere.

Stanley Luban

Really like going here. Imax theater too! Cheaper concessions than other theaters.

Ben Dinsmore

Great local theater, clean and everything is working. No complaints from me.

Andy Martin

The movie experience was good but when I went in I had to clean out my own cup holders and seat from spilled soda and popcorn

Scott Berry

Please pay close attention to the seating map when selecting your reserved location. There was only one exit walkway and we picked seats against the far wall assuming there was a walkway against that wall, and there wasn't one. Once seated I was trapped when everyone eased back and extended there seats. It was miserable holding my need to relieve. Pay close attention to the seating chart exits if you have urgent needs.

Tom Ellison

Need to put the waterless hand sanitizer back in the restrooms.

Aundrea King

First time going there. Pretty cool getting to pick where you sit, instead having to figure it out yourself. I'm not interested in going back. There was roach in the display case for the candy. By the way he was alive and crawling all over. The popcorn station was a disaster, it looked like it hadn't been cleaned all day. On our way to our movies, popcorn was all over the floor and seats. Thank goodness it was a good movie

Kasey Townsend

One of our favorite theaters to go to. Always very clean.

Daniel Bachleda

Great weekday matinee. (: Person who was doing it all was amazing! Really improved the wonderful experience.

PumpkinKnight98

Dirt, over priced, and I could see my seat before the movies in the dark theater. DONT GET THE NACHOS!!!

Alex Wiggins

Buy your tickets online ahead of time, they have also recently switched to assigned sitting. People often leave a “gap seat” resulting in the only available sits not being together.

Heyward McDonald

Fantastic theater with incredible recliner seats. Staff is professional and the accommodations appear to be very clean. It would be nice if the customer payment lines would be more efficient. Otherwise a flawless experience.

Heather Regan

Went to Regal in Mt. Pleasant last week. It was awful and filthy. Went back to this cinema, as it is our favorite. Recliners and clean theaters. Great.

Adisha Blackmon

One of my fav they are great

Devin McCoil

Very awesome staff, aside from prices it's an overall amazing theatre experience everytime we go there. Plus they have the reclining seats in every theatre not just IMAX section.

Aaric Ray

Great theater! They also have the most reasonable snack and drink pricing around!

Jason Sommers

The line was silly, it was like 15 min to show time and they only had one register open for both tickets and concessions that was way backed up. Also the movie would get hung up in places and you could here the skipping until it smoothed its self out. The seats were nice though.

shonda hairston

BEst movie theater i ever been in

NST_ Frost

Great service, good prices, amazing seats. They recline all the way back! Only bad thing I can say is that the seat next to me had some powder on it that was most likely pixie stick dust. And that the floor was a little bit stickey. Otherwise great experience!

Steven Sprowls

Probably the shitiest movie theater Ive been too in my life. Inside the theater it was about 80 degrees and my wife and I were dripping in sweat the entire movie.

Elizabeth Anne

The facility was nice, fairly clean, comfortable seating, but I was completely underwhelmed by the staff. It was clear they were less then enthused with their jobs and put zero effort into them. It was obvious that customers were nothing more than a disruption.

Dana Price

I have been here a couple of times for events and graduations. The staff here are always friendly and helpful. They help you find exactly where you need to go. They often times will walk you to your seat, which is nice because the play is pretty big.

Kristen Granet

Let me begin by saying that I watch 1-2 movies a week out at a cinema with one of those being at this theater. That being said... here's my breakdown: Pricing- one word: matinees! Great way to catch a flick at a decent price, though their pricing otherwise isn't terrible compared to other cities I've visited. Rewards- the rewards program is nice with a free ticket every 100 points earned (aka dollars spent). Make sure to grab a little red card when you visit! Set Up- I love that they have put the refill fountain accessible to the customers so you can pop out of the theater, grab your refill & return without missing much of the movie. Would love to see new options offered for concessions, but I'm not certain that is doable. The lack of diversity at the snack bar is made up for by the addition of reserved seating with reclining seats, which is (imo) fantastic! Climate- they do tend to be more reserved on their climate control allowing the theater to remain too hot or cold and it takes a while to cool or heat up to accommodate comfortably, especially for sold out showings. Maintenance- The IMAX is one of the best places to watch a movie in town based on sound and format of picture. But, they again don't maintain this quite as well as say a theater in a larger city might. Cases in point, the last two movies I saw there: How to Train Your Dragon 3- the screen projector was off, out of focus. I questioned if it were supposed to be in 3-D as it was that noticable, especially the lettering. Captain Marvel- there are many dark scenes where you couldn't tell what was going on because the projector bulbs weren't turned up enough. As an avid moviegoer I know what some of those dark scenes should look like due to previews with levels of blackness and dark colors, so you can imagine the disappointment when this can't be seen for a movie you're paying for. Staff- There is a nice selection of movies available for viewing and the staff handle crowds fairly well. Though, for opening weekends it can get a bit hectic, especially if you want concessions. I'm not sure about management, but it doesn't appear that the majority of the staff enjoy being there. The other theater we frequent employees individuals with great attitudes; sure everyone has a bad day but its typical to try to leave that at home and not burden others with personal issues. Cleanliness- sometimes it's a hit or miss. I've been in showings where it was immaculate. Now, I wouldn't say that it ever smells particularly "clean," but at least looks tidy. I have been on several showings though where it was obvious that there were kids who were allowed to dump handfuls of popcorn all over without parents who could/would curbing the situation. Meeting Room- on the topic of children, there's even a room if you want to have a special event (say, a child's birthday party) there so that you can have food, party and then go catch a flick! All in all the location and pricing along with the seating outweighs the former issues. However, it does become bothersome when the movie that is being watched is impacted due to lack of up keep. Because of the inconsistency in quality, I have to stick with a 3 on this one.

Brian Lee

1st time back in a while! Came to see Avengers Endgame! The facility is nice and was well kept, even on a busy day! Clean and staff stayed busy but maintained good service with smiles!

Brian Honig

I loved the addition of the reclining premium seats!!! Though the addition loses a LOT of its luster when you have to wade through popcorn and trash on the floor in the lobby to get to your theater. I am not sure if it is the lack of care from the patrons or if the volume of patrons make it difficult for the staff at this location to keep up with the housekeeping but it seemed very out of balance and chaotic.

Felicia Shircliff

For the pure fact that the seats are awesome, I'm happy! They recline! The place was as clean as to be expected. The staff was courteous, with a great concept of service. I purchased the ticket online, ahead of time. Even with the internet down due to the passed storm, things turned out smoothly. Toy Story 4 is what we saw. The seats... I want one.

Anonymous

Girl was so rude to us, and acted like she hated her job. Also air conditioning was out and it smelt crusty.

Lisa Griffith

Lovr chairs and accessibility for handicapp custumers!!!

GFekete

Management is seriously lacking here. Drove 40 minutes for an IMAX movie on an opening night for the movie. The concession stand had only two people working, and the lines ridiculously long. Waited 20 minutes to purchase a drink. Found our seats, few minutes later group of 4 came in to tell us we we’re sitting in our seats. Come to find out they double booked our seats. Few minutes later two more people with the same problem, and then two more in the same row we learned after the showing. We missed the first few minutes of the movie due to waiting on a manager that took 4 times to contact. We were told their system online double books seats sometimes, and was a pre-existing problem they thought was resolved. We had to find seats at the top row, which you cannot see the bottom of the screen due to the chairs and people’s heads. Manager gladly provided us with vouchers for a free movie, not sure we’ll be back. Seriously lack of management, and feel like I should be receiving a complete refund as well since your pre-existing problem doesn’t seem to be such a large deal to them. Recliners are extremely nice in the IMAX experience, wish I could have take that home rather than my ticket voucher.

Robert Dunlap

I really love this theatre. Modern but decorated in an attractive art deco theme. Large stadium style seating with amazing full recline, padded, lazy boy style seats! Great movie experience!

Mary Ybanez

Comfortable seats , lots of snacks for all, plenty of parking... after going to others will only come here ...

DEBORAH BYERS

The seats B1 & B2 in theater 8 were broken and got stuck in one position and very uncomfortable. HAD to get up and move due to back and neck pain. Still my favorite theatres!

William L

Prices, b+, visiting Charleston, but most theaters I go to are around $15 to $20 dollars per ticket. I paid $12 for IMAX Customer service, c+ , we're customers, not dudes, also having a police officer check your tickets instead of an employees is odd. I support our law enforcement, but checking tickets? Maybe this was due to a violent incident that took place recently in North Charleston. Cleanliness, b- , visited on a Saturday evening and it was pretty busy. IMAX experience, b- , screen could use some cleaning and the speaker boxes were vibrating a little too much. Price makes up for those issues.

Andy Holsomback

Good theater. Combo 2 is a good deal.

Shoshanah K

Inside this place is one of the nicest theaters in the area. The seats recline and you can actually lay completely flat as if you were laying down in bed! The seats are comfy and the theater is not too crowded! I only wish they were a Regal Theater! Their ticket prices are very reasonable. A little far away if you are coming from Daniel Island or Mount Pleasant. Not sure if they have lighting outside as the parking lot was completely black when I was leaving and walking to my vehicle.

Brandon Yoshimura

Reclining chairs, (when they work!) fill your your own drinks including icee and free refills!

Howard Germroth

Always take my daughter here, great matinee prices

Simone McFadden

Nice friendly clean place. The remodel was needed and is amazing. Love sitting in the electric recliners. It feels so good you may fall asleep. The drinks, condiments, slushie machines being on the outside was a smart idea.

Mason Merck

Staff was cool but it kimda smelled a little and was kinda messy

J

Small theatre was just okay, the seat that I was in had popcorn in it and the chair made a whining noise when you reclined it. Staff was friendly and the bathrooms were clean though

felecia brunson

No one to greet you at the door, or make sure you get ur tickets to the movie. Wasn't to pleasant, wasn't all around inviting people.

E. Pitman Gallup

Attended 3/15/2016 matinee and saw Green Book. $ 3 for 4 persons. Movie was great, enjoyed the powered electric seats with intergrated leg rests. Most comfortable theater see.sts, ever. Temperature was perfect, not to hot or cold. Theater was clean as were rest rooms. I will go there again and recommend the movi

beverly evans

Excellent theatre! Very comfortable

Marty Bost

Very nice theater.

Michelle Ender

This theater was our regular choice to see action movies on an IMAX screen. We ordered tickets from South East Cinemas via the theater’s site on May 22 for the opening weekend of Godzilla (June 2). 5 tickets on a center row for us and friends. No need to rush to stand in line for tickets because our seats were assigned. Cool. Printed tickets easily inside. Cool. Still got there almost a half hour early only to find others in our seats. The manager, Brian, said it didn’t matter that the seats were sold to multiple people after we paid for them. “First butt in the seat gets it”. But he’d “make it right”. That meant he’d give us a refund and a “we won’t be showing it on the IMAX screen next weekend”. No vouchers. No apology for what THEY did -NOT FANDANGO. Another couple got booted out of their seats and they’d made a long drive to see it in IMAX. As I stood there, yet another person came up saying they had people in their seats. A lady told me it’s happened to her 3 times. Why pay an advanced ticket fee to prepay for assigned seating if they don’t honor the ticket? Brian was snide and condescending. They’ve lost our business. Movie watchers BEWARE.

Lord Bird

Overall this theater is one of the best in the area. Comfortable seats and big screens. A bit on the pricey side.

JOSEPHINE valentin

Went to the movies. Plenty of parking

Jeff Elliott

Best seats in town as far as I know.

John Wilson

Pros: good seats Cons: Rude staff Close concessions during a movie not even 15 min in... you must not like income. Couldn't even buy a drink talk about an annoying experience when your thirsty during a 2hr movie. The place is a mess.... guys you pay them to work. Maybe someone should clean... just saying it's only Thursday. I could only imagine the weekends how gross it probably is. Step it up guys.

PHONE & WEBPAGE

Citadel Mall Stadium 16 with IMAX en South Carolina
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