We've got all the feddbacks of people who use the products and services of Hood River Cinemas (Movie Theater) in Oregon.
To this day the firm gets a score of 3.9 over 5 and that score has been based on 270 reviews.
You must have seen that it reaches an feddbacks average is really good, and it is founded on a very large number of feddbacks, so we may think that the rating is very credible. If many people have bothered to leave their score when they are happy with the service, is that it works.
As you know, we don't usually bother to put reviews when they are correct and we usually do it only if we have had a problem or incidence...
This Movie Theater belongs to the category of Movie theater.
nice local theater with great seats, sound, and screens.
I wish I could give this theater a no star rating. The staff is unprofessional, the manager is unprofessional. It is clear that they believe they have a monopoly on watching movies in the Columbia Gorge, their attitude and customer service reflects that. Best to go to The Dalles or wait until a movie comes out on Blu-ray.
Always nice and clean, also quiet
Hood River Cinema is a small town theater with 5 screens. Sure it could use some upgrades, but the ticket prices are fair for what you get. Plus, they serve wine and beer so you can't beat that :) I was going to give 4 stars, but I noticed …
The place was so freezing cold...
Enjoyed the show.
We waited for 30 mins in line just to find out when we were getting a our ticket it was sold out and didn't bother to tell anyone
For a small-city cinema, it has everything you need! Comfortable enough, serves beer and wine, reasonable ticket prices, quick service. Very close to all the other downtown businesses.
Pricy, but helped with the delay we had for getting into our room.
The blonde older worker (maybe late 50s) is extremely rude and treats my fiancé and I like we are a nuisance every time we come in (three times now). We recently moved to the area and are avid movie goers. This establishment has a cold and unwelcoming atmosphere which is crazy considering it’s just a movie theater. We quietly come to watch a movie and are treated like our business is impeding on their personal time. Do yourself a favor and take your business elsewhere!
Good place.. little expensive for a small town.. but I get it..
Went to see Warcraft 3D. It has been listed Monday - Saturday (but for some reason not Sunday) for showings at 4:25 and 9:50. Bought 2 senior + 1adult tickets, popcorn, hot dogs, nachos and some drinks and our tickets. $60.00+ grand total. …
Very clean and up to date! Great place to buy your $10 Soda!
I enjoy a good movie here. They updated the seats.
Comfy seats, a good assortment of snacks. Even pizza! Polite staff. All around a good experience.
Good parking and service. Limited movie selection but always the choice movies of the time. Decent prices.
Giving 2 stars because as far as movie watching goes, it's fine. The seats are comfortable enough, the sound is below average but still good enough to enjoy the movie. The employees though...each time I come here, the person helping me tops the last one in expressing disdain. It's as though the staff is competing against each other to see who can be the most unpleasant.
The Usher sent us to the WRONG THEATRE.Instead of Captain Marvel,they sent us to WUNDERLAND..Figured it out after we missed the first 20 minutes of the show.When I confronted them they said SORRY,your loss and cant do anything about it.Wont be going there again.WORST CUSTOMER SERVICE EVER.First time and LAST TIME..
Watched a great movie.
I love they're sitting area hope to try they're pizza someday
Great place for family movies
Locally owned. Beer, wine and pizza. Great staff.
Paper thin walls, stuck blue pixels on our screen, and the lights came on with 30 minutes left. Save the $21 (pair of us) and watch it at home when the blu-ray comes out...
Has been redone. Comfy chairs! Nice workers!
The workers are uneducated and Everytime I go in there it smells and looks unsanitary. Maybe freshen up the seats ?
Not sure what has happened to this theater but it has gone down hill service wise (new owner?). the seats have been upgraded in the past couple of years, which is nice, but they literally have the employees walk in constantly to interrupt the movie if anyone has their feet anywhere near the backs of the seats. Movies tend to start a good 10-15 mins past the listed times (everytime), and the restrooms are always dirty. Not many options here in the Gorge, but this theater has me going to The Dalles to watch movies a whole lot more recently.
Service was slow and the employee's had an attitude toward the customers, I will not be returning to this theater. P.s movie was great!
$5.00 Tuesdays a great deal. Popcorn with a drink only $6.00 along with the Tuesday deal. Love the comfortable setting. They even have lounge chairs that recline if you want close up 1st row sitting!
Good lineup of movies. Friendly staff. Nice food selection. Comfortable seating. Best day is Sunday for no parking meters, and open public parking lot across the street. Clean restrooms and theater seating areas.Good website for show times and information.
I love the reclining seats
A bit pricey but doesn't have a ton of traffic, so sometimes you get the theater to yourself
After 30 years of attending movies at Hood River Conemas I was harrassed at the Star Wars movie earlier this week by a staff member for talking, which I wasn't. The person I was with is hard of hearing and quietly asked what a character said. I whispered an answer. Then a young blond went out and in came a young male staff member to harrass me. Hope he got his date. Its a shame to see this theatre become hostile to senior citizens, which it never has been before, but certainly was this week. I would also recommend that they and Skylight Theater go back to boxes for the popcorn. They make less noise whe you have the odacity to eat your popcorn. Well, at least, its not that far to the theater in The Dalles.
My three year old daughter and I saw the My Little Pony movie together. The rooms are smaller and cozy, and the seating is arranged quite vertically, so if you're short you don't have to worry about sitting behind someone tall, and vice versa. This is a big plus when taking a small child to a movie!!!
Movie was good but no parking
Saw the Avengers and enjoyed the movie. The seats were comfortable but the movie from the auditorium next to us was so loud, you could here their audio over ours during several scenes That was disappointing. Also dress warm, auditorium 3 is freezing.
This place has the worst customer service - EVER. I took my son for his 15th birthday and my family as the main celebration event. $60 tickets and $55 in movie snacks- you'd think we might be a somewhat valuable customer. Even though …
A little pricey now but good place still overall.
Forced searches of personal belongings (even after you've purchased the ludicrously overpriced food and drink) I would recommend against it if they didn't have the monopoly of being the only theater in town.
I'm sitting in the Hood River Cinema right now. I ordered a large popcorn to share with my son & husband. I saw that the popcorn was at the very very bottom of the glass and is mostly seeds. The kid was unable to fill the popcorn bag completely so he handed me a 3/4 full bag. I ask if he was goin to make some more popcorn to fill the bag. To witch he replied he would make any more till they were out. I looked at the now COMPLETELY empty popcorn container and ask for my money back! Aparntly the 1000% mark up on popcorn isn't enough to actually get them to make popcorn!!! And the seats are DISGUSTING!!!!
Small cozy theater
Didn't want any stars but had to give one to post. Waited for 20 minutes in line 3 people working yet only on register and the staff were moving at slow speed. We finally got up to the counter and movie sold out. Sticking with The Dalles Cinema.
Very small amount of seating and poorly kept front counter
Ayee they got new seats and it's goooood
Reclining seats in the front row! Insane!
Always a great one!!,;
The place was nice and the movie was great. The staff were amazing. The bathrooms though were a little rough because there was toilet paper everywhere. I told the staff and they said sorry and immediately went and cleaned it
You'll have to spend a bit more for this place, employees aren't the best nor the worst. Food is okay but wish there was more choices and wished more movies played. I asked for a refund before the movie even started but I guess they don't do it that way. Lots of grease by the way.
Comfy seats, fresh popped popcorn, and friendly service. Parking lot directly across the street is open 95% of the time otherwise there's plenty of street parking good for 3 hours. Not sure about all the rooms but the main room I was in had a dedicated reclining section similar to what you'd find elsewhere but they are very close to the screen and not a particularly great viewing option for the movie (thus the -1 star) but that's my only complaint.
I wrote an email to the business but was rejected. So here is what I wrote: Hi There, I own my own business and I am giving you professional courtesy because I would want the same.. I went to your theater last night to see the Divergent series movie. I have to say that your theater is disgusting and I will never be back unless it has a serious deep cleaning. It smelled like vomit. We switched seats and the smell was still so gross that I wanted to leave. I only stayed because I was invited and didn’t want to be rude to my friend. The seats were moist.. Moist like mildew or something. So nasty. I took a shower as soon as I got home and washed my clothes. Please clean up your theater. It used to be so great. Thank goodness you serve wine and beer. Sincerely, Melissa
Cozy theater rooms, support your local film options!
This cinema was beyond disappointing. I took my kids to see How To Train Your Dragon 3 on Sunday, March 3rd 2019. The volume was so low and I had to LEAN IN to hear the dialogue! I asked 3 times for the staff to turn up the sound so that we could have a proper cinematic experience. They never increased the volume loud enough to hear the conversations clearly. When I asked about the volume they said that they don't want to blow people's hearing. To be clear, i am 40 and have no hearing issues. I took my kids 12 times to see how to train your dragon #1. But I will not go back to this theater again. Very dissatisfied with our experience here and with the staff's judgment. Save your money and watch the movies at home.
Went to see John Wick 2 and walked in to the theater and it stunk like cat piss. It got worse and worse the further up you went. Seats were stained and floor was dirty. Only reason they get 2 stars is because the two ladies kindly refunded our money. Had been looking forward to seeing the movie
Un buen lugar para pasarla en família, o con los amigos, hay peluculas muy buenas y bastantes golocinas para comer mientras ves la pelicula, el personal en muy amable, y el mueble de la salas son muy confortables, sin duda alguna la pasamos de maravilla
It was okay.
Nice spot for movies and popcorn
Small theater but rarely crowded.
Best theater in town. Nice rocking and reclining seats. Sound and video is meh..
It's a good place to watch movies there's recliners in the front row
Love the recliner seats in here
Clean but there was 4 people there that talked through the whole movie and was on their phone. That will be the last time I go to the theater to watch a movie, I'll just wait for whatever movie to come out to buy
Crap overpriced food. Painfully unaware staff. The only reason this place is still open is because they have a monopoly on the local movie scene. I challenge someone w the financial where withall to dethrone the Dictator of the Hood River movies scene. Seriously poor customer service. Bad Food. And the theater smells awful.. also.. those who don't know... this theater is owned by Andrew aka. Andrews pizza and skylight theater... his pizza sucks, seriously, and staff is just as asinine as the dingalings at the other theater... Drive to the Dalles or Troutdale if your wanting a theater experience. .. other wise rent...
Not a place to go with a big family
Went to see the Joker. It was an absolute catastrophe from the minute we walked in. They sold out the 645 show so they opened another theater up for a 7 showing. We were first in line for the 7 show and we got our tickets. We never checked them and we were given 645 tickets. The staff started trying to get people to leave that had 645 tickets and you can imagine how that went. At 730, the movie had not started yet so I went to get popcorn. There were a ton of people out the lobby trying to get their money back. The staff were arguing with each other and blaming each other for the mix up. They said they were cancelling the movie and giving everyone a refund after we waited for over 30 minutes. After waiting for over 25 minutes for popcorn, I heard from some random person that they had started the movie. I was less than pleased at this news, not only did I wait in line for 25 minutes for popcorn, I also missed the beginning of the movie. Then, for some reason, they randomly gave some people their money back but not everyone. This experience was horribly unprofessional and I will no longer be giving them my business. I will drive to the Dalles from now on for movies.
Nice little cinema theater in the hood river downtown. Watched Toy story 4 which was just amazing.
Great place to go for a movie but it is $$$
Love watching movies
Your staff are very awkward
Hood River Cinema has reclining arm chairs in the theater. I've only been there a few times but have never seen dirty. Very small concession stand but I have never had to stand in line long at all.
The kids they have working this theater are some of the rudest I have ever met. I would rather drive to Gresham to watch a movie than deal with the customer service they have at this theater.
Great place wonderful stadium seating. Small Town movie theater but great screen clarity and absolutely phenomenal sound.
It's a good theater for hood river. Good selection of beers here as well.
A bit pricey and the smell of foods other than popcorn can be a bit much
Great new theater seats.
Small comfortable Theatre w good sound Treats are over priced.
Endgame was an amazing movie sad though. Im not saying any spoils.
The candy in the bin is really stale. It's all really overpriced, too, but I was expecting that going in. It can't really be helped. One of the seats in the theater was broken. Despite it all we had a really fun night out with the kids. Not the best theater out there, but an enjoyable time all the same.
Good place to enjoy a movie with the family.
Great theater with comfortable recliner seats.
The theatre was so cold that we had to leave halfway through the movie.
They finally updated all their theatres by putting in new seats.
It was acceptable, its better then the dalles, i can say that!!! Lol
Good clean. Fast moving lines.
Good place to see a movie good popcorn
OK theater, the staff is usually grumpy.
Nice place to watch movies
Clean, quiet and friendly staff. A little small but equally enjoyable.
Theater is older but has comfortable seats. The movie Venom was great. $10.00 before 3pm 12.50 after that.
I'm a local so this is the only place to go other than skylight theater, but they only show a select few movies.
Good little theater.
It was clean and the new seats are awesome but the staff needs to be a little bit more friendly.
Nice little cinema. Small but comfortable.
Its a terrific little community theater, I often take my Great granddaugther there when I am in Hood River. Last weekend was atypical because the Hop Fest was going on across the street and the music from the festival could be overhead in the theater.
It doesn't look like much from the outside but you'd be surprised how much of a Theatre it is on the inside! A pleasant surprise!
Ok, so what is a "convenience" fee? And what does the bill cover, because $1.50 per person is not needed because there used to be no such thing.
It was too cold in the theater. Everyone was complaining.
They have beer now if you're a drinker and the seats in the front recline
Small theatre, nice seats and a great Tuesday price!
Current movies being played in a wearing out theater!
Typical small theater. Very comfortable seats. Seating is very steep so no heads are in your way. You get to put your own butter on your popcorn and they have flavors to add to it too.
Great place to take the kids just gets busy
Good seating. Good hot dogs :)
They really don't even deserve one star, as their customer service is terrible. I have brought my family to this theater several times over the past five years that we have lived in the gorge, and I must say the high school kids that work there are some of the rudest I've ever encountered. They must not receive any customer service training when they are hired as they don't say thank you, come again, and are rude when asked pointed questions about issues we have had on different occasions. They have an attitude of "I don't care" when dealing w/a complaint, and worse, the manager isn't any better. If you want good customer service, go to The Dalles theater.
Muy hermoso lugar limpio y. Muy amables sus trabajadores gracias
Amazing up grades! Amazing staff and management, great place to enjoy a movie!
The sound in theater 3 only comes from the front speakers. Also the candy is stale, do not buy.
They turned the movie off right at the end! Sat there for a while and nothing. Sad.
Nice cozy small theater. $5 dollar Tuesdays are great for catching a movie with the family.
Came here with my family of four. Went out of the theatre to get drinks after sitting down. There are 5 employees behind the counter, 4 employees are leaning of sitting on the back counter while one works the register. There is a line. 4 employees start blankly into space. I make the comment "looks like your the only one working tonight." To the registrar and get a dirty look. The owner of this establishment is throwing money away hand over fist in these worthless employees.
Crazy expensive and small screens. Seems they like to pretend they are a large high tech theatre but it's really just a cramped big screen TV for the same price.
Just watched Avengers Endgame and there was a long line. They got the line worked down very quickly and place was very clean. However one of their urnials didn't work.
Vary disappointingly. I couldn't even buy a beer cause my drivers license had expired. But I'm in my mid forties. I will not go back. Definitely not a good experience. Also during the movie kids were playing on the stairs and in front below the screen. Vary vary annoying and really distracting. This was a poor experience!
5 star review really comfortable they updated their seats the very first row is like a reclining chairs
Great place for a movie
A little dirty and always has kids running around during the movie
We are a middle aged couple that had just spent $37 with our arms full of popcorn and drinks. On our way in to see the movie we got stopped to search my wife's purse to make sure we weren't trying fo sneak in snacks that we hadn't purchased at the theater. I don't know about most people but I find that pretty offensive! We won't be back!
The movie was fine and they do have a stadium seating but having to wait in the same line as concessions just to pick up tickets I bought online was ridiculous.
It's a movie theater.
A delightful little cinema. Strong small-town theater vibe.
A great way to enjoy a movie. Theater is clean and the seats are very comfortable.
Love this place! Always have a great time when I’m here.
Very cool little cinema
This is review is for customer Service. Employee Madison is completely rude to the extent where other employees apologize for her behavior. She also made a racist comment about a friend I had with me. Also there was a line of about 20 people and there was 6 people behind the counter and after multiple people asking for them to open another register they refused. You pay for time at a theater and you don't want to waist it standing in line waiting for employees to not help you. I will not return to this theater now will I recommend it to anyone.
It was awesome
Movies can be expensive but if you go on TUESDAY they have really good deals. A great assortment of candy and popcorn seasoning. Very fun to go with friends and keep up with the latesmovies. ed s Unfortunately NO TIP JAR is a
Very Rude employees
My brother dragged me to see Alita: Battle Angel (which I actually quite enjoyed). Movie ticket and large popcorn (and water) was $19.75. Staff was friendly and the theater was clean, with comfy seats. It's a nice little place to see a movie, especially for this relatively small town. 5/5 would movie again.
The theater was small
It is 1 of 2 places in HR to watch movies. I like that they serve alcohol, but they need to turn up the volume in the theaters.