We have the opinions of people who use the services and products of Regal E-Walk 4DX & RPX (Movie Theater) in New York.
Right now the firm has a score of 4.5 stars out of 5 and that rating has been based on 3412 reviews.
You may have noticed that the average score it has is virtually the top, and it's founded on a very large number of reviews, so we can conclude that the evaluation is quite credible. If people have bothered to value when they've done well, it works.
You know that we do not usually stop to put feddbacks when they are good and we usually do it only if we have had a problem or issue...
This Movie Theater belongs to the category of Movie theater.
Very dirty. I arrived early and at no point in time we did the staff come in to clean the theater. It was bad enough that there is barely room to squeeze pass someone who may be seated but there was garbage everywhere and movie goers were left to throw away other people's left over/forgotten trash. This also happened in another theater room, I decided to see 2 movies that day but had I known in advance I would have ebt elsewhere. I think it was a prime theater room, there was more space but still not clean smh. I refuse to go back
Had a horrible experience at this theater today. Maybe I was stupid for wanting to watch a different film on the opening weekend of the new Avengers movie, but they should seriously have more than 2 people working at the ticket counter on an opening weekend like this (and only ONE working cash register!). When I got there, everyone was standing in one line, so I did the same. Then an employee told us there were 2 lines and directed me to the other line. The positions of the lines weren't clear though, and when the lady at one of the cash registers was struggling for a long time with a customer's purchase, I went to the other cash register that was ready for the next customer. But the lady there said that she was servicing only the people in that first line. When I told her that they'd told me there were 2 lines and that I'd originally been in the other line, the lady at the other register (the one who was struggling) said that her register was broken, so I should go to the BACK of the first line. Ok, if that were the case, why didn't she announce to the customers early on that her register was broken instead of making us wait in that second line? And why did they keep directing people to the second line? So I went to the back of the first line, but that line was moving very slowly. In the meantime, a supervisor had come out and fixed the other register, and the second line was moving again! And most of the people seemed to be buying Avengers tickets for THE NEXT DAY, when I just wanted to watch the screening of Jordan Peele's Us for the same day, which I was already 30 MINUTES LATE for by that time!! I was so frustrated and astounded at the horrible and slow customer service that I just left without watching the movie. Can't believe I wasted so much time here and was treated so poorly. AVOID this theater if you can!
Absolutely lovely. Very nice staff
Oh man, as a 6'6" person, the extra price for tickets here is well worth the amount of leg room you get. The chairs are very comfortable and I have almost fallen asleep on them too many times to count.
Oh, I try and book here every chance I get, the recliners are GREAT! Please don't tell the other theater that this is my fave
Large selection of films, clean, well run theater.
Amazing place and it's very comfortable #i love the Gemini man by mr Smith
Such a great location with comfy chairs and impressive movie experience. Helpful, friendly staff. Forgot how nice this theater is. Will definitely be back soon
Nice. Clean Very mannerful polite
Best cinema in New York. Many screens, nice selection of food and snacks. Clean
Very clean theater with comfy seats. This is just off Times Square so getting here can be a bit crazy, but once you're inside it's easy going. They have leather recliner seats with food trays and the stadium seating is well separated. I'd recommend seeing anything here. We went for DCI Prelims via Fathom Events and it felt like we were in the stadium.
The best. AMC cannot compare. The seating here is reclined and spacious.
Loved my experience here. Nice to watch a movie in the heart of NYC. Great staff and great location.
Clean, comfortable, and welcoming. New favorite theater! Love the reclining seats
I had the best cinema experience in my life so far. The screen was big and clean. The sound affects are great, I think they have 4d sounds or something like that. But the best thing was the seats, I mean wow!! You should definitely check it out.
A different world compared to the horror of the AMC across the road. If you must see a movie in Times Square, this will be a much nicer and less stressful experience than the alternatives with nicer theaters overall and better trained staff who aren't rude.
I gave this 3
I never had a problem with this place. Staff is kind. Food is good and cooked properly. The theaters, bathrooms and concession area is clean. I never stood on a long line for a long time. I suggest for people who are new to the theater( or any theater for the matter) to show up a bit early than planned to avoid lines, ticket issues and seating problems.
Great 4D cinematic experience, cannot go to standard viewing anymore! :)
You can't drink or put ur soda in a 4DX movie.
The best movie theater far better then amc theaters
Took long to get my tickets because only 1 person was helping customers, but I loved seat recliners!!!
The most comfy chairs I have ever watched a movie in.
Really love it, the chairs it's like bed. You can literally fall asleep there, and it's really clean and the sound quality of the movie hall is great.
Definitely can use some updating. Seat were warned
Great seating snacks a lil high priced. They bag check here
Huge, half empty and dirty. Yellow walls, sticky floor, disgusting drink dispensers, messy lines and cash registers, stained carpet floors, old worn out seats in the theater. This place is old and hasn't aged well. Needs renovation and serious maintenance. Been to a few theaters in NYC and this seems to be a theme overall, but I would recommend iPIC, best so far. Maybe I'm spoiled with fresh movie theaters IN Europe where I'm from.
I went to see hustlers with jlo. Great movie.
Must say haven't been to this theater in a while, and had great experience with my niece. Nice employees everything was clean. The concession stand was good. The food was great and warm. The theater was amazing, seats were comfortable, the floor wasn't sticky. Those lazy boy seats are great to watch movies. The also have the 4DX experience,were the seats shake according to the movie, can't to watch a movie in 4DX.
I absolutely LOVE the reclining leather seats in this theater. They are so clean and comfortable and the level of recline goes so steep, you can practically lay down. Be warned though, if you stay until the end of the credits, the room resets and all of the chairs abruptly shoot back into their original unreclined positions. Its jarring, but also kind of hilarious. It was also refreshing to see the theater staff immediately came in to begin cleaning the room for the next viewing.
Initially, 6 months ago I rates this theatre 5 stars. However, on Sunday I came to see Joker. Unfortunately, I did not get to see the movie due to very sketchy customer service, from top to bottom. The manager Philip is a horrible manager and does not provide a great example of customer service at this location. He's very dismissive and does not try to accommodate individuals at all, and I'm a regal crown club member. I suggest you speak with someone else if you ever encounter an issue at this location.
Holy cow this place. Aside from the theater across from it this one is far superior. The seating, the food, the sound quality, and the staff are all deserving of 5/5 stars for me. If you can't choose between which to go, always pick this one. You, your friends, your family will all have a much better experience.
Helpful staff, great sound quality, most the seating was just AMAZING! Comfy chairs that neatly fully reclined with a swing table. Best cinema experience ever.
There is mouses inside, i went to watch good boys days ago .those mouses were playing near to my chair
Auditorium 1, excellent reclining seats and sound. We saw The Muppet Movie and the presentation was as good as was to be expected for a 40 year old movie. If it's a consideration for you, the auditorium has only a few rows.
Always feel the great soundtrack here never to another place hehehe.
AMC is just better honestly. Side lights are too bright within theater, no ticket or viewing machines, 1 cashier, bag checks, sound system sucks compared to the ones in AMC theaters. I will say that their bathrooms are clean and seating has more room to pass through people.
The theater and bathrooms were clean, the seats were comfortable and recline. The screen is pretty big and the rows are spacious. Docked one star because the escalator wasn't working and we weren't notified.
This is probably the cleanest movie theater in midtown and possibly Manhattan. Modern and comfortable seating. Clean restrooms and solid service.
Try out 4dx it was awsome
This theatre is one of the really nice regals out of all of them. Their RPX is better than new rocs by far ✌️✌️✌️
This theater is great ever since the seats were upgraded to recliners. Super comfortable.
Comfortable chairs! My favorite movie theater!
Seat were very very comfortable but popcorn was only ok.
This is usually my last resort option. Not only do you usually have to fight through tourist crowds to get to the theater, the staff here doesn't do anything when people are overly rowdy. When I went to watch Endgame, there was a group that was constantly making too much noise for the entirety of the movie yet no one came to warn them, etc. It's a shame because the theater itself it pretty nice; it's just poorly run.
Great moment ! Anybody must experience 4D at least once.
Was staying at the Westin Hotel. I was able to walk to the cinema without going outside. The cinema itself had leather reclining seats. Something that doesn't exist in England. Extremely comfy, highly recommended!
Need more food options otherwise not bad
the 3 stars missing is because iam a father i went with my family to watch a 10:30 movie that start 10:50 end almost 1:30 all good, good was nice pop corn one of the best in nyc but the security was minimun in the place i didnt like it. it feels creepy at that time. stairs turn off..
Love the tray attached to the seat. Didn't worry about food falling on the floor.
great movie experience in 4DX..great theater at prime location..close to Penn station
I love this theater layout: very vertical, and great use of space. The movie I saw was amazing as well, and the recliners in-theater were the 2nd best I've ever had. (Best was in Texas; practically an at home couch). 4/5 because the service at the counter took a while. With the manager regularly going back there, telling people to do their jobs, and it still took a while was a little discouraging. Would return, I'll just get candy
Ohh my oh my! What a LOVELY evening I spent here with my husband watching Robin Hood just two days ago. The couches are amazing! The theater is SO cozy... We have a young baby whom we left with grandma and we work so much, so coming to this comforting place for a date night after a long day at work... Oh my goodness. I can't even explain the amount of comfort and relaxation we got just sitting in the theater! Yes, we slept for a while lol but we SO needed it!! Concession stand employees are so kind and helpful. I was more than highly satisfied. Definitely doing Regal again! ❤️
Brilliant huge recliner seats, wonderful venue!! Loved it, help make our trip that bit more special. EDIT - Thanks for the reply Regal, but our trip to the big apple was maybe a one off, we would come again if...IF we get to go to NY again, you should show UK cinemas how its done!!
Comfortable seats. Nice toilets
Just love go to regal...so clean and comfortable...
Very clean place. I recommend it, recliner seats available and they're the best!
I love this theater but was very disappointed.I was watching the lion king with my daughter and a mouse was running around in the area we was in. We couldn’t concentrate in finishing the movie. So we told the guys that clean no reaction at all. They just said thanks. We told the manger and another employee all they said was sorry and what theater we was in and kept talking like nothing. Very unprofessional
I absolutely love this regal because it's always clean. There's always available seating any time and everything on you menu is available. They also have a app where you can save points and use it on good which is great.
The ultimate theater experience. 4DX at Regal Cinema.
Hands down one of the best movie theaters. The Staff is friendly and kind and always have a Positive word to say . The theater is always clean and the Cheetos popcorn is always my go to when I go there. I'm hooked to there 4D Experience theater, I make sure to bring all my friends to that Regal . Love there Regal Rewards Card and it's free ,which makes it a no brainers to get . Discounts and you get free Movie tickets,so It pay for itself.
Love this movie theater.. Everything you would want in a movie theater is here at the regal movie theater on 42nd street and 7th Avenue.. 10 stars...
Its close and convenient and surrounded by other places to eat with transportation close by.
Best movie theater ever
excessively pricey. sat in the last row and someone's head was covering some part of the screen .
Saw Detective Pikachu there. The place has very comfy seating and some arcade games. Food is expensive as allways,and they have guards that check your bag to make sure you're not trying to sneak food in.
Great customer service. Smaller theater with comfortable seating. Restrooms nearby. Great experience all around. Hint: Get the Regal app and become a member of their Regal Crown Club and earn points toward free/upgraded concessions.
Every week with the kids we go here. We are known as regulars so that speaks for itself. In the middle of Times Square food and the great NYC!!! What else can you ask for to have a great time
I had a really nice experience! Loved the reclining seats.
I gotta say as movie theaters go, my experience was great. I always look for cleanliness in the seats. I didn't take a look at the food stand. I want to enjoy the film and so once in a blue moon I'll buy popcorn. By the way free refill, WOW. AMAZING!!
Seats are comfy. Snacks overpriced what more can you ask for. Go see a Movie
Horrible service and employees who think you aren't that smart. Let me share my experience: Yesterday (9/04) I went to see "IT: Chapter Two." I got tickets through Fandango weeks ago. I went to the movies. Nobody said anything to me even when 3 different people looked at my ticket. I went to the auditorium I was told and... surprise! "IT: Chapter I" was playing. I left my seat and I spoke to someone. One of the employees told me that it was MY mistake for buying tickets using Fandango. Even when the website of the company, Regal, had the movie available to buy tickets. They even had it in their signs outside and inside the theater. First time I see this since when there is a private screening. Normally theaters will not add a movie to their regular showings since people will be confused about why they can't buy tickets. Another employee actually agreed with me and contacted a manager who admitted that it was a mistake to have the movie online and mentioned in the signs since it was a private screening. Another manager offered me to stay and watch "Chapter I" anyway to shut up. I didn't do it because it wasn't ethic and I didn't pay for that movie. I got "free" 4DX tickets (even when I paid for them when I got the ones for "IT: Chapter II").
Greatest way to watch The Lion king
Tickets... Not that bad... Seats... Awesome.. And the fact that they recline even better. I like the fact that u can choose your seats. Would definitely recommend this place.
Very clean from the bathrooms to the theaters. Easy to scan tickets for entry to the movie without having to print any tickets out. The line moved quickly on the concession stand. Overall great experience.
Love 4DX at this Regal theater.. it's better than the Regal on 14 street Union Square
Awesome cinema! I advise everyone to visit it! You will not regret! I see no reason to talk about it, just come and enjoy!
Clean Takes a little time to get to the particular showing room which is located on the upper floors Store and restaurant access from the lobby of the movie theater 4D and 3D combined is definitely something you should try however is not cheap $30 plus per adult Be aware before walking to your seat configuration of the individual seats with the feet support makes is proneness for you to hit your shin badly. I have scars to prove it
I would definitely come back. The concession stand is awkwardly placed and gets crowded but everything else was good.
One of the cleanest and welcoming theaters in New York! The staff is well trained and respect every guest's needs and questions. The food is fresh and always on time. Will definitely come back and bring others to experience this theater!
Great atmosphere its clean, lounge chairs for relaxed comfortable seating and good screens.
Quickly becoming my favorite theatre with the more robust movie lineup, nice bar, and reclining chairs we all love. I highly recommend becoming a member, as you get free concession items from time to time for simply attending a movie. The price is well worth it.
Love their seats, veeeeery comfy. And 4dx experience is crazy cool! One of the best places to go for movies.
Fantastic theatre. Each theatre (besides 4DX) is extremely comfortable, with soft pillowy recliner seating. All the theatres have a great sound system and pretty good screen quality. Their extra formats are really great too. RPX is something I tried for the first time recently and the screen was huge with even better sound, much better than the faux IMAX. 4DX is a little pricey but it's a ton of fun, if you pick the right film it's like being on a theme park attraction. Now, with Regal Unlimited it's much cheaper to go to the movies definitely worth it if you see more than 1 film a month.
Awesome movie experience. Nice comfy seats. 4DX is really awesome for action movies
Oh we loved the seats and ambience! So much better than AMC theatres. We just walked in randomly and decided to watch a movie. Turns out it was a really good decision.
Super awesome! This is the way to watch movies. It feels like you are in your living room!
My kids and I love this place especially the recliner chairs so much better then the movie theater across the street
Amazing seats! Very clean and staff very friendly! My fav times square theatre!
Nice theater Very Clean the Seating is Comfortable & love the 4DX movies best Quality of this Movie Theater.
One of the managers that works there, Andy, is a cool dude. I had some issues with my tickets, but he fixed it in no time. The larger auditoriums are great. Big screen, spectacular sound, comfy recliner seats. My only gripe for which I had to dock a star is the last row can be troublesome for shorter people. When you recline back, a portion of the screen can be cut off by the row in front of you. This only happens on the last row. Usually the "best seats in the house" are the 3 or 4 under the projector, but not this time. IF YOU ABSOLUTELY LOVE movies and want the best experience, DO NOT purchase tickets to the last row of the larger auditoriums. It's an unfortunate design flaw
Roomier theaters due to reclining seats with attached food trays. Updated food menu that includes burgers and chicken sandwiches. The lines to purchase tickets were quick but you can also use the kiosk.
The movie T-34 will be shown in your cinema on 02/20/2019. This is purely propaganda, low-grade film. And in light of the fact that modern Russia is an expansionist state and is pursuing an aggressive policy throughout the world, we believe that the showing of this film is not desirable at the present time.We hope that the cinema re-organization will reconsider its opinion.With great gratitude for the work you do in the field of culture.
So fun! Great experience! Kids loved it!
This theater is clean and has a great VIP seating area. The recliners are nice and recline to a comfortable position. The escalators were not working and with the theater being on the top floor, they should work in that bit I didn't mind the climb. Air conditioning was at a comfortable level as well. Ordered tix from online, so there was no waiting. Great pick for a movie in times square district.
Lush seating, reasonable cleanliness and a cheerful movie-lovers vibe are the best features of the Regal at Times Square, which a few decades ago was part of a low-rent sex strip. Some of the Regal’s programming should be arty or revival for moviegoers with senior passes or basic literarcy but this is the world as it plays. Marvel, Marvel, Marvel. The snacks and drinks are insanely overpriced and unworthy, especally after a multiple-escalator climb to the aduitoriums. This is the Age of Nitehawk and Alamo, Regal people. You are behind the curve on concessions. LOO REVIEW: Standard issue steel-walled stalls and reasonably clean and uncrowded on a weekday afternoon.
Awesome theater, Reclining Chairs, assigned seating!? You can't beat that! Stay away from the AMC Theater across the street! Horrible theater.
It was ok if they had cleaned the popcorn up would have been better
4DX movies are the best! $30 for 3-hours of 4DX is a steal compared to $200+ for <25 minutes of 4D at DisneyWorld, and you won't have to spend 4 hours standing in line!
It was great first time experiencing 4D & RPX. Wonderful.
Always enjoy coming to this theater.The place is clean the worker very professional and the seat are comfortable.
Saw end game with that 4dx stuff..... mind-blowing. If you can afford it, I highly recommend watching all of your action movies in 4dx.
Great seats. They can recline so much it's like watching a movie in a comfie bed. Very clean and good gentle employees. Would give a 5 but food prices are seriously overpriced. $5,30 for a bottle of water. $7,50 for some sort of coca.cola smoothie. Etc etc
Saw John Wick in the rpx theater. The screen is huge and the sound is amazing.
Love it! The reclining seats in our theater looked new. My brother like the franks. It was a mobhouse outside on 42St. But the movie theater was an oasis
Waow thats what comes to my mind. Great seats that you can adjust to lay down completely. You even have a tablet to put on your stuff
Very nice. Comfortable seats and nice staff. Enjoyable.
At least they don't have bedbugs. Probably their rats are them all up.
Great I always go to this movie theater if it's not this theater I rather miss the movie the sound effects are just way ahead of any theater in Ny love this place and the people are very cool
Amazing, feelings 5 outa 3
Saw a movie in theater 12 here, very nice screen, comfortable powered recliners, nice swivel tray with built in cupholder, will definitely go here again
Loved it. Coming again soon. It kind of hooks you. Family type huge area. Very chic
Facility modern and clean. 4DX chairs tight but comfortable, but no recline option. There is an option to turn off the water sprays for your individual chair.
Went to see at at this theater the experience was alright but they blew out soo much cold ir it was uncomfortable to enjoy the movie cuz I was cold. Also they give sents and it smelled like Bengay you know the muscle rub. But other than that IT was an alright movie
It’s one of the cleanest and welcoming theaters in New York! The staff are well trained and are attentive to every guest's need and questions. The food is fresh and always on time. I will definitely come back and bring others to experience this Awesome theater!
As usual, the movie and theater were wonderful. I saw Hobbs and Shaw in 4DX. The action scenes were amazing. The only olisdue was that the popcorn was stale. But this is the first time that ever happened and it was the last show of the night.
Best cinema in NYC !!! I've been to a few cinemas around NYC but this in particular is my favorite!! I always come here to watch movies and I really feel at home in this place!
I really like this theater... but never sit in the front row... in fact the theater should take out the front row in every theater... you absolutely can not see the movie in that row. otherwise theaters are wider than high... nice place to watch a movie.
Really enjoy coming to this theather because it has recline chairs just like their other location by world trade center. Staff is friendly .
My favorite movie theater! I absolutely LOVE their seats: the seats are so large and comfy that each row only has maybe 10 chairs. Seating is recliner style and you can recline back almost completely. Hands down the most comfortable seat I've ever enjoyed in a movie theater! Regal offers RPX and 4D movie experiences (although it's worth mentioning that only the former has the reclining seats), both of which are very enjoyable, especially 4D for action movies. Whenever possible THIS is the movie theater I go to.
This is the place to watch a film in total relaxation and luxury. The seats recline all the way to almost a complete laying down position. Felt like a queen with my little table to put my treats on. The screen is enormous, and sound is perfection... feels like you're in the film! #heavenly
A nice theater for watching movies.
You have to watch at least one movie in 4DX. It's so much fun, specially action movies. You get punched when your favorite actor gets punched.
Theatre was very clean and the recliner seats were good. They had tables, which was nice, except if you set anything on them, it blocks the screen.
One of the better theaters in the city. We love coming here for their 4DX and recliner options. Their IMAX theater is too crowded and seats are too close to each other. Other than that, relatively clean and has good service.
The escalators leading to the upper theaters weren't workig. That's a no no fix it asap.
I always get great seats and I don't need imax to get a good experience
This is the best Regal location in all of NYC. All the employees are super friendly , very nice and very knowledgeable. 4DX and RPX are the only way to experience new movies in NYC. Once you see a movie here you won't want to go anywhere else ever again. Download the app and you earn points. I highly recomend this location to everyone I meet.
Loved it. Great sound system.
Recline chair, moveable trays... They upgraded
If you want recliners and a perfect screen go here, AMC stubs is amazing so deal wise that might be better but regals leather recliners with the trays and everything is just the perfect movie watching atmosphere
Great place to watch movies
I love this place!! Great customer service! Comfortable seating..I really enjoyed the movie with my grandson.
Pretty dope the popcorn is really tasty could use a bit more salt though the seats are recliner chairs and it's pretty efficient getting a ticket not a bad place at all and I'm going again this week so drop by
Luxurious seating and immaculate screen rooms. Great for the family or date nights.
I was late for my viewing and there was a later showing the manager not only accomodated me. Ut reimbursed me because I originally booked the rpx showing. Amazing service
My Mom and I had fun watching the movie: "A Dog's Journey!"
I always go there forever in the reclining chairs and clean restrooms
Best theater ever this is truly the best way to watch a movie ever once u see a movie in 4D you will never want to see a 2D or 3D movie the same
Nice place but i prefer 14 St for 4DX format.
I had so much fun.. Awesome.
It was excellent. Reclining seats. Clean restrooms, concession wasn't too expensive. It was comfortable. Better than AMC theater across the street.
Surprisingly one of the nicest theaters I've been to in the city! Nice recliners with moveable tray for condiments and really clean.
This is more a reflection of the TICKETING staff Jocelyn S than the facility itself (which is great btw as well as other staff) I bought my tickets online with a printed QR code When I presented it to the ticketing staff 5/17 at 636pm (and I was the ONLY one in line I'm sure security tapes would show that ) I was told " you should HAVE TOLD ME that you're using that (printed QR code) because it is on a different screen..." in a tone that I perceived as condescending Was that really necessary This is why I always prefer automated kiosks BUT I was told that by the ticketing agent that the automated kiosks does not read QR codes Which is a real shame You come to movies to get away and you get this shameful treatment
Great movie experience. Friendly staff with a lot of drink and snack options. The seats in the movie theatre are spacious and all are reclining making the whole experience alot more enjoyable
The theaters are clean, seats are a bit stiff yet comfortable, the bathrooms are well maintained. The 4DX is not worth the price.
This is my 2nd favorite regal theater I come too good managers good staff here you any problem you let them know they'll work with you to resolve the problem
It's good have been going most of my times to eat h movies in 4DX