Here we offer you the feddbacks of people who consume the products and services of Sierra Cinema (Movie Theater) in New Mexico.
Now the firm gets a score of 4.0 out of 5 and that score has been based on 259 reviews.
You must have seen that it reaches an opinions average is positive, and it's based on a large number of scores, so we may say that the evaluation is quite reliable. If many people have bothered to leave their review when they've done well with the service, is that it works.
You know that we do not usually stop to set evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Movie Theater corresponds to the category of Movie theater.
Great little theater. Just need better seats.
Love the movies
Small place but nice
Restrooms thicc af. 10/10 Would recommend this movie theatre.
Small and a little old, but nice
Quaint little place with comfortable seating and ample leg room. Prepare to pay an arm and a leg to take a family of six, though.
Nice small town cinema, Not the best sound proofing
I really like this small theater in our town...it's small on my three screens ...but I like cause it's really never that crowded and there's is really hardly ever long lines ..except if a big time movie comes out...but usually take advantage of 5$ Tuesdays...it's awsome!
Small yet clean and good experience thanks ya'll
Much improved after the renovations.
Absolutely terrible. Movie theatre smells and bathrooms are dirty. Went for a 3D movie, was told it was a 2D movie so no glasses were handed out, then turns out it’s a 3D movie so the picture was blurry. Went to inform the staff (nicely) and was told they were “fixing it.” They restarted the same 3D movie so I went back to ask for glasses and was given attitude by the staff. They came in the theatre 5 minutes later with 3D glasses for everyone. The picture was terrible. It’s a shame this is the only theatre in town. Very poorly managed.
Overcomers was super good
Good popcorn, pleasant staff.
Great small town theater.
Good movie theater, sometimes they run out of water
Nice people, small, open afternoons, old school theater but I liked
Tiny little theater. My only complaint is that there isn't a partition to the theater doors. So if someone opens the theater door its super bright in the whole room all of a sudden. Kinda disruptive.
Came to see toy story 4
Small, but clean and nice. Not packed out like bigger cities theaters.
For the love of God, do NOT eat the popcorn! I made that mistake a week and a half ago and I’m STILL paying for it! Don’t learn the hard way like I did! Stick to just sodas, they can’t screw THAT up!
The staff is completely rude and that just makes going to this theater even worse because it's so old and disgusting!! So not even a full star! Please teach the new manager and the staff to have social skills and maybe be nice!
Nice little place. Saw "a star is born" no kids or teenagers which made it even nicer
Concession line for snacks was super long and had to wait til movie was started to get snacks. But once snacks were gotten they were enjoyed immensely and for a great price. Maybe two lines for snacks would be helpful :)
It was $5 night so couldn't complain.
Great place
When you threaten to throw a 2 year old (and family) out of a kids movie, you know there is a problem.
Theatre is very clean including bathrooms! Staff are EXCELLENT!! very cheerful and professional! Great experience!
Ok theater
Nice theater-
Gets the job done, a little small but it matches the town. $6.50 sounds like a reasonable price to watch a movie and they have Clean restrooms.
It is pretty well hidden & no AMC but it does not at all deserve all the negative review. Figure the people who find crappy people have been crappy themselves as everyone is nice to me.
Clean place and nice staff!
Manager is NEVER happy. Place smells. Closes early. Room for a better movie house with good management in town.
Small
The manager is the most unpleasant woman I have ever met. The atmosphere is extremely negative. I asked if they give a military discount and she laughed and acted mad that I asked. I will not return and urge everyone to rethink supporting this theater.
Clean. Neat. Very polite young people helping us with tickets and snacks! In Ruidosa with my niece and it was an excellent choice for a rainy, cold afternoon.
We went to a showing of Hotel Transylvania 3. Our tickets said 2 p.m., and we got there at 1:53. The movie has already started, and I have no idea how long it had been going. We got out of the theater about an hour later, so we likely missed quite a bit. The staff was friendly, but we were disappointed.
When I went, the screen was dirty so the picture had a couple black spots. The sound was also strange in that there was a constant “hum” sound coming from the speakers. This is an ok option if you’re bored and wanna see something but if you really care about the movie and you’re just in town visiting you should wait until you get back home to go to the movies.
Nice people up front.
Always friendly staff and clean.
Only 3 movies
Comfy seats and most delicious popcorn ever! The projectors are a bit old and flickery. There are two theaters.
Clean and relaxing theatre. Reasonable priced. Smelled popcorn the minute you walk in. Good selection of snacks.
Quiet move theater 3 screens 3D movies no good an expensive. Does not get most popular movies some times for me an my familie.
(Translated by Google) All right (Original) Bien
I used to bring my family all the time to this Cinema while there was still the previous manager. Alas the current Manager is very rude does not show an inch of gratitude for any patrons that do come into the theater. Not only is the customer service sub par with the management fee employees as well do not seem happy to be at their jobs. This will be the last time I am a customer at Sierra Cinema and will not be treated like the way i have been with this manager. I recently found out her name is Selena. The only other time I was in this theater there was a blond little girl working with two boys and they were very pleasant I feel that the current manager should be somebody who actually likes their job and does not make it miserable for everyone else. - Observing ex customer.
Friendly people. Clean ladies room. Clean theatre. Good movie. Light on in theatre vestibule though. A bit annoying.
I love Spider Man
Cozy old school theater.
Premium prices for an old outdated theater. Screens are off center and small.
No military or student discounts, an old run down place like this would not survive in a larger city, but your other option is 55 minutes away in Alamogordo. Conveniently closer but low standard.
Small theater. Older. But they have new releases and delish popcorn. In the summer they had weekly kids movies, FREE.
The only theater/cinema in Ruidoso. Has very small town feel. I've never experienced any real problems, perceived or otherwise. And there's absolutely nothing new or exciting there, just an old movie house.
Nice place to watch a movie.
I love this place! Every time we come we basically have the place to ourselves.
No soft drinks :(
Always comes in clutch with the amazing movie selections
They've gone up on night shows again, but service is still top shelf.
I got to experience this Cinema first hand and sadly I took other reviews into consideration and didn't ask for military discount and the manager became a little nicer. At first the manager was aggressive but that changed like I said. Now, as far as the building goes I do agree it needs to be updated. It is so outdated, crowded, and the seating is rather odd. Not only that the arm rest was difficult to bring down. As far as sound goes, I didn't hear the other movies playing. So, overall they definitely need a game zone big enough for more than 15 people. The restrooms need to have more than 3 stalls for men and more than 4 for women. The cinema seats almost up to 100 people. You'd expect to have enough stalls. I literally avoided the restroom due to how small it was. I knew there were other women who probably needed the restroom more. For a small town, this Cinema sure is a tourist location, and with that said it should look it's best.
Nice place. They have kids days which is nice. And they have new moves as well.
Great friendly people
Clean and small. Three movies.
Nice theater, clean, cozy and comfortable in a cute town.
For an older theater, seats were pretty comfortable ( no reclining or stadium), concession was definitely fresh, but slow, and the theater was clean.
Nice little Theater with great leg room. Easy 5 stars. My family has been going here for quite some time and we have enjoyed it since our first visit. There was another review on here about no extra butter but I personally don't think they had the balls to ask the staff.
Nice place, friendly people roomy seats.
Awesome theater
The only ones satisfying a need for movie entertainment in Ruidoso, and not doing it bad at all. Without them we would not be able to watch our favorite new releases!
Small theater, concession lines can be long but the two main screens are good. Some noise bleed from neighboring screens.
There’s no other option in town so what can you really expect? Great prices but would happily pay more for a superior product. Generally unclean bathrooms, lobby, and theatre. Understaffed and waited over 30 minutes to get my daughter popcorn. Outdated sound and picture. Noise pollution through walls from neighboring movie. Staff was nice but couldn’t keep up with demand.
I went to see a movie that was posted on their website to play at 2:00 on January 3rd, 2018. When I arrived to the movie theatre (1:35) the sign on the door said closed. After 5 minutes went by, about 7 cars pulled into the parking lot and a group of about 2-3 dozen headed toward the entrance. We were all told that they weren't showing any afternoon showings. I told the lady who refused our service that their website said they had a 2:00 showing and the response I got was a door closed in my face and locked. If there were other movie theatres in ruidoso, then I would never go back to this one ever again.
Perfect for a little town...
small place barely worth the stop. Ruidoso is one huge tourist trap and the police are way bad. be careful to follow the speed limits to the tee. they love to ticket out of towners.
We love movies. Our family saw a 3D film at Sierra Cinema and enjoyed the sound and picture. The price was right too. Since we ate prior to the show, we did not have any concession snacks. An independent theater, staff was inviting and theaters were clean. Thank you, Sierra Cinema.
Entered beyond dirty theater, incompetent staff and we just paid for over priced candy, large drink and large popcorn but still want to charge you for small cups to put water in from the water fountain! Save your money this place is a rip off ! We won't be coming back to see the other movie we were planning on seeing tomorrow.
A friendly hometown theatre. The popcorn is fresh and a good variety of snacks. I like to get a Kids Pack
It's was enjoyable we had to sit close to the screen because it was a full house but still fun
Most of the staff here are not friendly. As far a theaters, it's dated an pricey. However, we go here a lot. Soooo...I guess we don't mind too much.
Great little cinema. Had a great time!
Great place to unwind for a while!!
That Manager Selina or whatever her name is is sooo rude, I just can't believe how rude she is to her clients and employees. I'm sorry but until she is out of Allen theaters we will not be going back, really dissatisfied and very disappointed! It is soo sad to see her be so rude to everyone... I own a store in Ruidoso and I will be sure to let all of my clients know not to come to Allen Theaters again unless Selina is out of there.
They were serving cold popcorn out of a bucket and no extra butter option. Staff seem uninterested in the job. We sat in the back and the sraff were very loud in a room I'm assunass was a break room or kitchen. They interrupted the movie with the noises.
Great place to watch movies
Theater & rest rooms were very clean.
Clean and comfortable. As is usual, concessions are very expensive
The lady that works here needs a job she enjoys. She is very rude and nasty. I don't recommend anyone going to Sierra Cinema.
Small, nice theater. Very comfortable modern seats
Nice theater, of course, like all theaters, the snack bar gouges with outrageous prices.
Enjoy the small atmosphere. Need better seating
Nice small town theater. Very clean with comfortable seating. Clean restrooms, and a good little snack bar.
Cute movie theater. Nice they let you reserve seats you like.
The manager now is extremely rude and has horrible attitude towards her customers. I will drive a hour away to watch a movie I will not go here anymore.
Great
Great place to bring the family!
This is our small-town community theater that I love. There's plenty of leg room and popcorn is always yummy and hot.
It's just too expensive
Ok
The staff walked around as if they were prison guards!!!!
Ll
Always been a good place for us over all!
Old and bad popcorn made sick
The staff was friendly and it was clean and comfortable. We enjoyed the movie.
We live in San Antonio Texas , have a Condo here and try to go see a movie every time we come to Ruidoso We love it here !!
Not crowded, friendly staff
Manager very rude!
Nice little theater!
It’s a good theatre for a small town, though it was lacking in a few areas. There are only three screens, and when I went only two people working. One on register and one cleaning. While they were doing their best and busting their ass it was slightly inconvenient. Their card reader also decided to go down at this time and I had to leave line twice to go get cash.
they have updated this theatre. seats are so much better. the times we have been, never gets too overly packed. has 4 theatres, so obviously options are limited to a couple of shows. but they do run current releases.
I just love it.. Sorry but its a small town n it matches here.. Sorry were not a big city Cinema... How rude can people get!!!
Vey good
If you're in Ruidoso and want to see a movie at the theater this is your best (and only) choice. The theater is small and has thin walls so there is some cross over of sound from the other screenings. This is minor nuisance given the age of the facility. Ticket prices are $9 for a matinee so don't expect a small town / small theater discount. The biggest sin, however, is the noisy popcorn bags. These bags are Sun Chips bag loud and super distracting during the film. Management, please, for the love of all things cinematic change to popcorn tubs. I would gladly pay the upcharge for the more expensive packaging if I could enjoy my film and salty snacks in peace. This location is part of the Moviepass program.
Really clean and the kids that were taking our order were so kind
Great place.
Fun and clean Cinema in Ruidoso
Nice place, good service
Very very disappointed, i have come here for 12 years every week sometimes 3 times a week, well this new manager is horrible rude she is crazy tells us we cant have a storller or car seat in the movies???? All the other allen theater lets us, n when i asked her can i sit at handicap seat she said no because its for people who are handicap, well the funny thing is the people siting there where not handicap, then she tells me i have to set all the way to the wall with a car seat???? So if my daughter does cry i have to walk all over everyone because im in the conner, this theater has other problems since this lady has worked here, what kind of place treat mothers with babys like that it's not okay to not let mothers come there with there babies, this has to be fixed, the theater in roswell, alamogordo, all lovely dont treat us mothers bad at all, i really hope this gets fixed,
Love
Great popcorn. Comfortable seats.
It's small and extremely outdated. You can easily hear other movies playing in the surrounding area. But it's the only option in Ruidoso.
Great place for the entire family to watch a movie and feel at home.
Enjoyed our movie here with our family reunion! Clean and comfortable movie watching! Thank you.
Cute little movie theater. Very friendly staff. I live in dallas texas and we dont get a lot of friendly service so it's nice when you stumble upon a place that has manners
Very little seating and very close to the screen. Made it hard to watch the movie.
Good movie experience...1 con they change times for movies and you arrive and it is already playing.
The $5 Tuesday movies are supposed to help boost early week business.....yet this theatre doesn't open its doors until 4pm or later....so the adults that might want to go on a day date or enjoy some free time while the kids are in school......can't! That drives me nuts ! It's just stupid to me. Why cut your nose off to spite your face?
Friendly staff; clean lobby and theater; comfy chairs