We've got all the information of real people who are using the services of Eagle 9 - Allen Theatres (Movie Theater) in the state of New Mexico.
At the moment the firm has a rating of 4.1 out of 5 and the score is based on 808 reviews.
You must have seen that the average score it has is very good, and it is founded on a high number of opinions, so we may think that the rating is very credible. If people have bothered to evaluate when they are pleased, is that it works.
As you know, we do not usually stop to write evaluations when these are positive and we usually do it only if we have had a problem or issue...
This Movie Theater belongs to the category of Movie theater.
Seats were power recliners. Movie was great. Wish people would take thier crying kids out.
I like that they've made it to where you select your seats. It's always dirty though.
The place is nice and movie theatre is not noisy. You can watch movies without interruptions. It's also child friendly.
Los asientos estan cn madre! Good ppl always nice and the seats are very comfortable.
Great service and awesome food and seats
Love the new seats make sure to check them. For stuff that may have fallen out of your pockets
Took my niece's out to the movies we watched ugly dolls good movie real clean enjoy the movie with my girls we had a beautiful day after that went to Rosa's Cafe to eat what else can you want
Well, you can see a movie here. Don't know if the experience is that great. Dirty, smelly, and still paying the same price as everywhere else for a less quality experience. My recommendation is to wait until you get somewhere else to see your movie. Maybe just gut the trip to Lubbock to see it.
Recliner seats are amazing. AMC in Fort Worth has the exact same one. Turns a movie experience from being shoulder to shoulder with a stranger to being in your own La-Z-Boy.
Love the new seats. Very comfortable. I also enjoy the designated seating because I like buying my tickets and knowing that I have picked the seat that I will be able to enjoy the movie most in. The theater has a good selection of movies as well. My only issue is that when it comes to some quality movies like On the Basis of Sex, the Blackkklansman, or VICE, the theater does not pick up because they are deemed too controversial or seen as not marketable in this area. I feel like I have to travel to places like Lubbock or Midland if I want to see a quality movie that actually provokes thought. Eagle 9 is only interested in bringing blockbuster action movies like those made by Marvel or DC. Which is understandable in a way because those types of movies make a lot of money. I just wish that they would acknowledge that some of the more artsy films are good too. I did however notice they are currently playing the Upside. Very good movie!
Surprised to find this small theater is nicely updated with new luxury reclining seating. It made the trip from Jal worth it! :)
Always enjoy coming here however it would be nice if they could stay on top of cleaning in between shows
I love how this place just gets better and better!
Love the newest update, recliners. So spacious and relaxing!
The new seats are awesome!!!! So very comfy!
Vary good
As a visitor to NM, prices were pretty expensive, didn't watch the movie I wanted.
They forget that people are in the audience. You have to tell them to start the movie and to turn the lights off and the theater is always stuffy. It's the only theater in town so what can you do. We don't always feel like driving to Texas to experience better.
Awesome time. I'm on a fix income, and for 3 people $23.00 for tickets, and then for just 2 person 2 med drink and nacho $19.00 Just a little much for my pocket book. Other needed to bring $7.00 her own cause I couldn't afforded
Nice clean theatre for the area. Prices are typical theater prices. New upgraded seating is comfortable.
Love catching a movie here on weekdays the weekend is too packed with people the line is usually all the way out the front door forget about popcorn and drinks youll miss your movie waiting in line. Seating is always comfortable and love getting to pick where i sit.
Great place
2nd weekend of Avengers Infinity Wars and the theater keeps 18 out of 90 seats at the 2:40 and 16 out of 90 at the 2:55 showings open and won't seel them in case people complain of broken seats. Really??? The weekend before all the seats in every showing were basically filled minus 1 or 2. If this company is stupid enough to turn away people with basically 20% of their theater still open because of possible broken seat complaints, then they either are bad at maintainig their theaters or they just don't deserve my business. Probably both...
People with cell phones on,seats dirty, greasy,besides that everything was fine
New seats are comfy; but downfall is no free drink refills and popcorn refills. This is the only theatre I've gone too and had to pay for another drink/popcorn. Get here 30mins before because the parking lot gets full and also the concession area. I had to park in the back when i got here and was surprised to find my gas cap left open, someone stole gas out of my car!! Who does this in broad daylight? Thanks to roadside assistance I was saved. What a great way to be welcomed to Hobbs, NM. We just moved here
$5 tuesdays!! :) with reclining chairs heck yeah. Otherwise its expensive.
It's a good theather, love the reclining chairs, what would make it a five star rating, is if the concession stand was bigger, with more to choose in food and drink.
Have more space to move around. Really like the new Loungers,very comfortable. Enjoy having the seats reserved online or just going by the ticket booth at the Eagle 9 and picking your seats early.
Love the new seats !!! And they are fast at popcorn
It is a great place to take a date...
Love the seating! Very comfortable electric recliners and personal table to hold all your movie snacks and drink!
Updated the seats love it
This place is amazing! They're leather chairs with an eating tray attached made watching a movie a memorable experience
First people in the theater, trash on floor, cup holders stuffed with wrappers. Screen #5 has damage in the center of screen. They also crop the view down to fit their screen instead of just zooming. Not a one time experience, been coming here for over 5 years - always dirty. Needs new management strategy***
Awesome seats
The only problem is the restrooms they need attention nasty dirty smell really bad
Sold out for the movie I wanted to watch
We love the theater. The seats are comfortable and staff is always polite.
Seats are nice since they redid the theater. They recline out very spacious. Popcorn is good and they have a self-serve butter dispensary. Not much competition as they're the only theater in town though.
Service is too slow they need a fourth station, and as much am paying for a ticket to watch a movie, they should not start the movie till all the seats all full. The seats are comfortable but I kind of like the old way of sitting
Small theater. They Charge for refills on drinks. Seats are comfortable.
It was good ,except the seats did not work
New recliners, nice! Machine messed up twice, they fixed it and got to see finish before they shut it down for the next showing. But as it was a Marvel film they didn't allow for extra scenes around the credits.
Movie was good, grest customer service.
Nice and comfy to sit and watch a movie. Good popcorn and snacks. Friendly counter help. Considering its busy restrooms clean. Recommend to go enjoy a good movie and snacks.
When you go to a movie to you enjoy a dirty theater? Maybe lots of loud kids/teens talking/text during the movie? If so this is the place for you. It's run by a bunch of kids, appears to have no maintenance or upkeep, and absolutely no policing of keeping the theater dark and silent during a movie. Really this is just a place parents drop off their teens to annoy someone besides them for a couple hours.
Best movie theater you have ever been at
5 of the seats we got were broken. And staff verry unfriendly.
Freindly staff nice people no late showings but a nice place for tourism
Treat for my grandson
Cleaner than usual. It's nice to have a trash can to put the trash in instead of watching it piled up everywhere. Great improvement.
Great since the remodel..
Great movie theater
For a small town it's pretty good. It's not fair to compare it to premiere cinemas in Lubbock, although, if improvements could be made I would suggest better screens and more comfortable seats? :)
Great theater in a small town. Good job Eagle 9
Loved the recliner and tray. Seat was sticky.
The tables in the theater were dirty , the men's and women's restrooms were disgusting, literally gross, what ever happened to up grading the Theater when there is poor service and not enough employees, the lines to the concession were so long you couldn't get access or across to go in to the other side , disgusting just disappointing!!!!
Good theater but your website needs work. Ads are covering the content to change days.
Adequate, but not terribly good, movie theater. No drink/snack trays, online ticketing serves little purpose (you pay more and still have to stand in line to “buy” an actual ticket with the online confirmation). Cleanliness is poor. The concession lines are SLOW. Usually does not have enough workers to keep things moving efficiently. Bottom line, it’s the only movie theater here so it’s what you’ve got, and it’s not completely terrible, but if it were in a city with multiple theaters the competition would kill it. Also, their app hasn’t been updated in ages and is pretty terrible. Not part of Fandango. These are Allen Theater issues overall, common to all their theaters. Allen Theaters is stuck in the 1980s, and it shows. That is why they are largely confined to small towns and middle of nowhere places.
Dirty and smells in theatres. Top dollar prices for a movie theatre and run down place where your lucky to watch a movie and it not mess up. Soda splashed on screens and your feet stick to floor.
Very comfortable and I enjoyed the movie great atmosphere..
Very comfortable atmosphere was able to enjoy the movie thank you
Seats need to go back a little more
Friendly staff. Relaxing chairs
Lady was nice . movie was interupted and you get no refills on drinks? This was a first for me. Call it a bootleg theater on a budget.
It was good but went to get a refill and no one helped me
Amazing place to go! Good quality, great sound, they have good popcorn and all around a place I visit almost every week
Nice place! Reclining seats and not too crowded! The bathrooms were destroyed with no soak it toilet paper but I told attendant and he took action right away! We will be back!
For a small town theatre, it's not bad. I love the recliners and that they have tables. Everytime I've went the theaters have been dirty. This past weekend, there was a bucket of spilled popcorn shoved under the theatre seat. Since we were at the earliest showing, it had definitely been there since the night before.
I like the seats here. The cup holders in between the seats move upwards which is great for when you have a date. The projection quality is great along with the sound system. The prices at the concesión are high, but then again that's in every theater. Expect to pay about $9 per movie ticket which I think its on the expensive side of the scale, but this is the only movie theater near town so, what can you do right? Altogether, service is great which makes it all worth it when you want to hang out with a group of friends.
Choices of movies.
Love the update friendly great place to take kiddos or family and friends
Nice theatre. Comfy reclining seats.
A couple things to keep in mind. 1: dont show up early, it is nothing but ads for the first 15 minutes after the designated start time 2: the mens room has undivided urninals and does not have touchless flushing so the sanitation isnt there. I can however say the theater volume is nice, not too loud and the seats are super comfortable. Decent overall
Smaller theaters, and they weirdly keep the house lights on for previews but it's not a bad theater experience at all. Just don't expect Cinemark level stuff.
Enjoyable
The theater has had many improvements. They now offer theater reclining seats. Seats are select-a-seat so advance online ticket purchase is recommended. It is very relaxing and quite an enjoyable experience. BUT people using their cell phones during the movies is ridiculous, even during weekdays and earlier show times. We go to the movies much less because of it. There are many resources available to enjoy new releases at home without the disruption of inconsiderate people who will become loud, defensive and even angry if you ask them to turn their phones off. Management needs to manage that problem.
Love the lazy boys, so comfortable. Now you can really relax and feel at home. You can even take blankets to make it more comfortable. Delicious snacks and drinks.
The bathroom floor was covered in piss
Have great graphics
Nice movie theater although there was a lot of garbage powered up in and around the trash cans did not look like they had been emptied for some time
Drove there 3 times and all they were sold out, wish they had more theater to show more. So if you are going there in the weekend you best to buy your tickets in advance to avoid the wait in line and mist out when you go.
Great place just need to keep new movies
Chairs were great and comfy but halls and restrooms were nasty and smelly. If u can't clean it. Lower the extremely high cost of enjoying a movie.
Nice and cool and cozy
Great place fast friendly staff seats are comfortable electric recliners with swing out table.
Great experience, purchase tickets online easy, Stadium seating comfortable.
Not great but its the only one in hobbs so no complaints.
I drove all the way to Hobbs from Lovington to get movie tickets for a popular movie because I was afraid it would sell out. I was forced to go to the box office to get tickets because the online ticket buying site was not operational. I arrived at the box office 30 minutes before the box office opened and tried to explain to the manager/owner the situation but he rudely brushed away my concerns and shut the door in my face and told me to wait the 30 minutes for the box office to open, which was scheduled for 1:30, ridiculous for a Friday night. Told me he had nothing to do with the online ticket buying service and I would have to wait because he was not ready to open yet. Typical Hobbs for you. No concept of customer service or class.
Been coming to this theater for a long time and it's always been great :D
Very nice place to watch movies
Nice comfortable chairs food was a little pricey
Its a great movie theater but the seats do not have outlets for your phones
Nice seating, recliners
Had a good time nice & clean
To many people on thier cell phone. Back home you on your phone they tell you to leave. No refunds.
Takes to long to get concessions, waited 45 minutes.
I enjoyed this place. They have nice seating for a small theater. They don't really have much of a waiting area is really only the down side.
Good set of seats to watch a movie
Staff is friendly but the cleanliness of the theater itself is GROTESQUE. Trash everywhere, including in the seats, and my feet stick to the floor. Absolutely disgusting, can’t believe the managers aren’t horrified with the state the building is kept in.
Love the new seats!
Love the seats! Wish C-bad wld invest but it was nice clean and we had fun.
Great with children , helpful , friendly do a great job, left my phone they had it put up for me thank you hard workers
This place smelled absolutely horrid! It made me so sick unfortunately my husband and I left early. You can till they DO NOT CLEAN UP THIS PLACE!!! As for the girl's restrooms was worse. We will never be back. Waste of time and money. For a small town and the ONLY Theater. It would be nice to build a new one.
Nacho cheese was cold even after she microwaved it. Theater was nice the seats reclined back and were comfy.
Kinda dirty and nasty but very great service and nice seating
went to see the Lion King. We got theatre #6 and you could barely hear the characters voices. The music was loud but the voices were super low. I went and told them and nothing was done. Not happy about that.
We have a service dog his name is Dallas he is a 165 lb American Bulldog he loves watching 3D movies eating popcorn Twizzlers gets to sit in his own seat and there's a welcome customer at Eagle 9 theaters
Great experience, just wish they had an arcade area to pass the time for my kids :)
Love the new seating, you have gotten our business back.
Kinda to loud. But everything else is good.
One of the best places to watch movies.
Comfortable seats. Tasty snacks, and enjoyable.
Very nice, attendants are helpful.
They are doing remodeling but when they get through it will be a great place to relax and enjoy a night out.
Great people very clean great place to go
Very comfortable seats you better not be sleepy
Not clean but seats were comfortable.
good
Great place. Friendly atmosphere
Busy tonight. Great staff work here! Great job with the Christmas evening showings.
Kind of packed for an early showing. But awesome time.
It was good
I love this place I just wish there were more lines to get snacks
Very comfortable with nice sound and good lighting. Refreshments are not too pricey and tickets are within reason.
You watch movies with food in a big theater that has fair prices I rather enjoy it plenty.
The staff is okay. The mens bathroom smells of pee. If you are disabled you have a very good chance of not being able to sit in the handicap area. Other customer's buy those seats up fast. The ticket prices are compatible to movie theaters in bigger cities. The seats are nice but they really need to figure out how to get rid of the smell of pee in the men's bathroom. Even when the men's bathroom is empty as you walk in you can smell the odor of pee, gross. Oh, and no more censorship of movies that do not embrace Faith base idea's!!!
This theater has gotten better since the renovations. Still kind of crowded but not bad overall. Typically clean too.
Amazing! Great staff! Consession was great! The manager was awesome!
Theatre #4 is awesome
Fairly decent Theater! Would have been better if I could have gotten to watch the whole movie without hearing babies crying and young kids talkin throughout the whole movie. Needs more restrictions on age appropriate movies
It's a good movie theater, not too big, comfy seating.
The staff members that I encountered were all super friendly and very helpful. Getting my ticket, popcorn, and drinks took less than 5 minutes. They must have recently added the butter dispenser and seasoning area because I'd never seen it there before. The popcorn wasn't totally fresh, but when you drown it in butter, you can't really complain. The seats aren't the fancy recliners that you see in a lot of the newer theaters, (at least not in the room I was in,) but still comfortable enough. Overall, I was very impressed with the staff and facility and will be coming back again.
I love the new seats over there at Eagle 9 theaters, movies are great and the employees are very helpful.
Great comfy seats, yummy popcorn. Very sticky floor throughout. Should change mop water more often.
Free Movie Tuesday. We watched Rock Dog. Awesome!
I loved the way this theatre was decorated! I toom my kids to see the new Jurassic World Fallen Kingdom movie and they had a beautiful scene on the entrance of the dinosaurs and eggs and it was just amazing! My kids loved seeing the dinosaurs and their nest with eggs and some body parts there as if the dinosaurs had eaten the rest!!! Lol it was not scary it was only a foot and a hand left behind by the raptors but nothing too graphic!!!
I just love this theatre! You get to pick out your own seats, no being disappointed because you didn’t get your favorite ones. They seats have electric foot rest and small tables to hold your concessions. The concession stand is always stocked and the employees are very helpful and kind. They always have the latest movies and the theatre itself is amazing! Thanks!
Good place for movie night. Lots of seating. Concession cost is outrageous but that's all no or theater's nowadays
Not bad comfy seats.
Love the new seats. Wish they had a better selection of movies... they sometimes will not carry big movies which you can find at other theatres. Also, we need flavored popcorn salt! Update to my previous review (4/19): the employees here have to do a lot more than one would expect of an employee at a movie theater. I was watching Avengers Endgame when a fight broke out involving the entire front row. Within minutes all of the male employees were in the theater trying to break up a brawl. They did well and eventually police showed up as well. The misbehaving group had broken some of the food trays off of the seats and some of them were bleeding from torn earlobes. The movie was restarted but over the next half hour we had regular interruptions as theater staff or police accompanied by the front row brawlers came back to search for items they had lost, presumably cellphones. I thought the theater managed this well, but what the heck, Hobbs! There was a shooting here last year, this town is way to small for this kind of drama. I would not let my teenager work at this theater, on the basis that some of the population coming through here is rough and I think safety can be an issue at times. I hope all those involved in the brawl will be banned for life.
Seats didn’t work and staff didn’t try to recover service all snacks were paid for or else would’ve left. Staff are kids not much they could do.
Too many times I have come there and the theater is not clean. It is not their fault, most times. If you can afford to go to Lubbock or to Odessa, I would. The only positive thing about this establishment is staff. They are genuinely polite and helpful. Just way too busy sometimes. I feel bad because it is like ever since this establishment had the new seats put in, I see more and more people thinking that it is okay to just leave your trash at these tray tables in the theater. Pick up your trash! What the heck?
Average for the industry
I love Tuesday
Usually dirty but the employees are hardworking and the movies are a lot better since they've updated the seats.
Awesome Place to Enjoy a Movie
Horrible place. Sticky floors. Hot as hell. And I’ve never been in a theater with such horrible sound. My kids tv is louder and has more bass than this place. I even gave it a chance and went back a second time. Negative. I asked them to turn on the ac and if they can turn up the bass and volume. It was a joke. We wait till we go out of town to watch a movie. Hopefully someone brings a real theater in town or this place actually invests getting this one better.
They just reamped the theaters to the point you can even lean back! Nowhere gets a good review like the place that took its customers wants into the greatest of considerations
Nice simple theater. Didn't enjoy their make shift security staring at me the whole time. The entire time I was wanting to shout " I'm not a dam candy bar! Look at something else!" (He was "a bit" flabby around the center.)
Best movie movie theater ever in my area
The two stars are for the screen brightness and audio quality. Staff is very friendly and are always hustling to serve their customers. Would be nice if restrooms were redone.
This place is usually sold out and doesn't even play the most looked forward to movies for the kids. Had to drive down 3 days before we planned to see the movie to buy tickets because online charges an extra fee. The tickets are already overpriced. There are way better, nicer, bigger theaters that don't charge as much. I'd say i wouldn't recommend the place but it's the only theater in Hobbs. Consider driving somewhere else. We did yesterday. Oh and the phone number doesn't give you the option to actually talk to a person. Not helpful at all.
Seats recline its pretty awesome
Enjoyable. Love the reclining seats. Good movies!