Here you will be able to see all the information of real people who have information of the products and services of Aviator 10 - Allen Theatres (Movie Theater) in New Mexico.
Right now this business has a score of 4.2 out of 5 and this rating has been calculated on 764 reviews.
You may have noticed that its rating is very high, and it's founded on a high number of scores, so we can think that the evaluation is very credible. If there are many people who bothered to rate when they are pleased with the business, it works.
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This Movie Theater belongs to the category of Movie theater.
Needs to refurbish their seats. Then it would be 5 star. Also when we went it was muggy and hot in the theater.
Great place
I love this theater don't get me wrong. Just wish it was bigger to accommodate opening weekends. Recliners would be nice too.
Nice theater, clean, and staff was friendly. Only gripe... there was a single dot of light peaking in from behind the screen on right side facing screen in theater #3 not, totally distracting but noticable.
Friendly and helpful staff. Popcorn is fresh. Love it. Today they had a power outage. We got a rain check. Didn't get to see the new Tom Cruise movie. Another day. Very gracious it isn't their fault. Will go again.
This theater NEEDS a better manager! Every time in the last two months that I’ve come to Aviator 10 in Almaogordo they are out of something in consession or movies aren’t working. I asked for the general manager Elycia and called several times about the shortages and if there was anything she could do and I’ve been hung up on twice and told that they have a limit to what they can order. The staff is great and I’ve seen these high schoolers been yelled at twice in front of a long line by this manager. I’m disgusted by this theater. No one should go here. There are better theaters from the same Company with in an hour drive.
Really nice theatre
Not very clean, staff were nice and food was good. Thats all I have to say.
The movie quality in theatre five was so dim you couldn't see the details of the movie. It was like watching a boot leg in theatre. Their theatre would be great if they could fix the screen quality.
My great grandchild and I really enjoy the movies and super buttery popcorn.
Movie theater was nice, though for a long movie seats do get a little uncomfortable. Concession stand was good but prices really going up. Near $15 for large popcorn and 2 large drinks. The theater is kept clean, bathrooms seemed nice as well.
Great place to see a movie with really comfy seats.
Very good. Had good and comfortable seating. Good food and great staff.
Venom, Smallfoot...I enjoy my movies more when I go to this place; thanks Allen Theaters!!!
The nachos suck but the popcorn is good and the chairs are semi comfy. Not a bad theater but it can improve.
The only problem is that at six foot five inches tall I can hardly get comfortable in the provided seets. Other than that great experience.
Nice theater. The bathrooms are always nothing short of a nightmare. Very dirty.
I really think this place is comfortable for a family to go enjoy a movie... It has very helpful employees which provide snacks and popcorn at a reasonable price. To all you out there, I really recommend this place.
Saw great movie, restrooms were horrible, need better attention paid to them, very reasonable matinee prices
Like getting out once in a while & seeing the Hit Movies on the big screen with the sound effects that make the movies happening& exciting Yah....Baby....
Watched Toy Story 4 and it was funny. Garbage cans were over flowing! (Maybe it was because it was $5.00 Tuesday.)
The theater itself seems well maintained but the plumbing and cleanliness of the restrooms is an issue that should be addressed. As frequently as people come in and out of the theater, especially Friday through Sunday, their should be staff assigned strictly for that purpose of making sure it stays clean. This past weekend I went to the movies twice once Friday evening and another on Sunday afternoon and one particular stall in the men's room had the same fecal matter splattered in and around the bowl and lip.
It's always clean when I go the the movies here.
Always love going here. Great air conditioning on a hot day and wonderful service at the counter.
Great place to catch a movie Tuesday is 5 dollar movie night check it out
We saw "A Wrinkle In Time". I really liked it. The rest rooms need a lot of work though.
TIME FOR AN UPDATE.. The place STINKS.. I'm giving all of the workers five stars⭐⭐⭐⭐⭐..The seats stink and they're very uncomfortable.. the rugs smell old and they look dirty!!!! The manager needs to STEP UP and tell the owner it's time for an update in that theater!!!! And they need to bring Raisinets back!!!!! I've been to a lot of movie theaters in a lot of different states this is the only theater that does not have Raisinets!! The people that work there at the snack bar and that takes the tickets GOOD JOB!!!!!!☺
Love it. Great seating. But they need to sell the tickets outside again. Would have done 5 stars if not for the ridiculous inside ticket sales set up.
Very comfortable very clean volumes little loud sometimes
Nice looking theatre, if you have a movie pass account you're good to go. Popcorn sucks. It's a 10 screen movie theatre in the middle of the desert, staffed by high school kids...I'd say it meets expectations.
Great movies in a comfortable place.
went -2- go see "stuber"!!! 〰️ adults only!!!
Friendly staff, great selection in concession, and promt service.
Nice clean family fun.
HOT AF IN THE THEATERS! But funny how the lobby is cool as a cucumber. Theater smells like a gym afterwards. Better off enjoying a movie in Las Cruces.
The theatre needs to be updated. The broken seats smell and the floor is sticky. For the pricey ticket prices, I expected a better experience.
I went to a late showing, never been there before, friendly staff but not helpful. No where did it say you buy tickets at the concession stand, a sign would be helpful that's all. Other than that, great.
Each and every visit is pleasant. I truly enjoy the friendliness of the staff. This is a small town theater, but it is well kept and pretty spacious. Normal snack and drink amenities, prices are fair, and seating is pretty average.
Everytime my family and I go here we enjoy our experience
I tried to watch, "The Nun". But, Wow! I had to leave. Non-refundable. Thanks!
Caught the 2.00 show. Ample parking. Not a lot of movie goers at this time. Very clean. Super friendly staff. Me and my wife got to see a great movie and a big pop corn. Under 20 bucks. Super!
Very nice theater for our small town. Stadium seating and now doing assigned seats like the bigger markets which makes it nice (just have to buy tickets earlier). Usually pretty clean with many movie options. Great way to escape the heat!
Smaller theater, concessions line goes quick usually because they actually have most if not all the registers manned.
Very nice theater.
Comfortable seats but not recliners! Clean bathrooms...concessions...typical prices
I always enjoy myself here at Allen Theaters. The price is understandable. The seats are very comfortable. My only problem was with the food prices. Very expensive for a small town but I do understand it does cost money to have a great building and keeping up with cleanliness everyday. I will surely be returning.
This is Ruidoso's only theater and it has the comfiest seats. Only two screens. Ask for them to layer the popcorn. They are nice and the theater is a nice place to go watch a new release.
Good service, popcorn was great, average theater seating.
Went to see a movie on 5$ Tuesday a few weeks ago. The Theater (#6) was dirty, had burn holes in the seats and the movie skipped for about 15 minutes...but there isn't much to do in Alamo, so I had fun with friends despite the somewhat dilapidated theater and issues...I'll go back because I love movies and I don't want to go all the way to Cruces or El Paso. Theater still looks good from the outside though...lol
Lots of parking and clean bathrooms. Comfortable seats too.
Worse theater I’ve been to in a long time. This theater is still living in the 90’s. Where do I even start. No assigned seating, have to wait in the line outside even if you purchased tickets online, seats are the itchy cloth material from back in the day, and they were going to charge me $4 for just a cup of water...the only way they have customers is because it’s the only theater in this entire city.
I wish the chairs reclined even a little bit. The shape of the chairs makes it VERY uncomfortable when a full room forces you to sit anywhere near the front.
Class Act! Avengers 3D wasn’t working quite right, theater staff handled it perfectly, communicated well with the audience, polled our interest in watching the movie in 2D, and everyone was happy. Great people here in Alamogordo! Well done!
Comfy seats, great sound, good parking
Small little theater. You can’t beat $5 Tuesdays!
It's only movie place we got to go to but it's a great place to go. I really enjoy the popcorn taste great and it's always clean
Projection for better detail on screen. Update projectors. Line too long to pay at snack bar. Get more help or have line for tickets only. Still love place!
Always enjoy our visit!
Well, I will never know how good this movie theater is because the young manager trespassed me forever FOR MY CAR BREAKING DOWN AND BLOCKING their entrance! Sure wish I knew who owns Allen Theatres, LLC., so I could make a formal complaint to the owners! However, I got the last laugh when the local and state police had to push me down the road to the Forestry Service parking lot! God love them and those Smokey Bear employees. Thank you so much for your help. You rock! Of course the police thought it was very strange that there was NO public entrance to push me to OUR NEW FAMILY COMMUNITY BOWLING CENTER! Thanks guys for your extra "mile" to get me to safety! Give these men a raise! P.S. Sure was nice to get back to a good old chicken fried steak at the Rustic and to be home with my family. And, really glad I didn't break down on the highway! Always nice when God had your back!
I ordered tickets online before going to my movie showing, just to get to the theater (where there was a huge line of people waiting to get tickets) and be told that I had to WAIT IN LINE to get my already ordered tickets printed off, even though I already had my tickets I ordered from earlier printed off and in my hand. On top of that, I had to pay a $1 fee per ticket in order to get them online. Yet I’m still having to wait in the line at the theater. So what was the point of that? I paid extra money for nothing. And to top it all off, I missed the first 20 minutes of the movie because I had to wait in line for 45 minutes.
Not too bad of a theater for the area. The seats aren’t super comfortable and they’re definitely outdated, but it wasn’t awful. There were three employees working and they seemed to be stressed. Cashier didn’t seem to be too happy to be working there but maybe he was stressed. The bathrooms were nice and clean.
It's nice but I dislike having to choose where to sit when you just want to go and watch a movie. Its ridiculous and especially for this small town. It would be nice if they didnt have the assigned seating like we are all kids. Other than that the staff are always nice. The cashier that was helping is tonight was a rude one. I just let it go and went about our business. The movie we watched was Adam's Family and it was funny and just a 5 stars. Loved it.
Great new theatre in Alamogordo
Avengers Endgame... this google rating may be influenced by the movie, so congratulations.
Very clean, cool, good seats. Great customer service, kids had kids meal deal, popcorn, soda and candy. Good value for an afternoon out. Great seating in an almost empty theater room. All was great. I would recommend they turn down the sound, had to plug my ears numerous times.
One of the better theaters I've been to, I suggest you go in the mornings, and early afternoon to beat the noisy kids and kissing teenagers. Most mornings the place is nearly empty, you end up getting fresh popcorn, and so it doesn't go to waste they sometimes give you a larger bag than you order! also, the staff is always friendly, and i have never seen this place dirty, with the exception of bits of popcorn that people drop rushing to their movie. EDIT: Recently there has been a special price on Tuesdays $5 movies!
Took my boys to see Spider-Man in 3D and it was great. However, 10 mins after the movie started, they completely shut down concessions and they left the lights in the theatre on which took away from the whole "movie theatre experience". But ticket prices were reasonable- $33 for the 3 of us. And my boys loved the movie so overall, we had a good time.
Lots of screens, reasonable prices and a HUGE parking lot allow for a lot of happy guests. Wish the concession prices were lower though.
The theater is well kept, the staff is friendly and, this being a small town there is always lots of space in the theater.
Very nice and clean and the employees are impeccable.
Pros: You can pre-buy or select your seats, convenient show times, customer service/staff friendliness, and affordability. Cons: Restroom is in disrepair and the popcorn is a bit hit or miss.
Very very expensive!!! And the chairs don't recline.
Great place to see movie's
Clean and well-staffed
The theatre was super comfortable and the movie "Shazaam" was "Off the chain". Shazaam is looking like a number 1 in our families book...
Great place to watch a movie
Nice roomy seats.. lots of movies to choose from
The place was beautiful, no doubt, staff was friendly but, there should be staff checking in on the movies to be sure people are watching and not being obnoxious! laughing at sad parts and repeating out loud like parrots throughout the entire movie. The Shack, at 1440 second row from the top, first four seats. these people, and you know who you are. do the people a favor and stay home and rent movies just as I suggested to you on the way out. so many people moved to get away and you were asked nicely to be quiet which inspired you to get louder. such a waste for so many people for such a fantastic movie. shame on you!
Great movie, Auqua man
Close by. Convenient start times.
The movie theater was clean and well staffed with very nice folks. The movie screen was very small and the 3D did not line up so I kept seeing shadow movement, blurry at the edges and weird lighting effects. It was very hard to see and after a couple min we gave up and left, the manager gave us passes to come back to see a different movie...no refund. I would not recommend seeing a movie here unless u have no other option. Then stick with normal viewing, the 3 D is not set up properly.
The seating arrangement sucks now, it was better the other way, where you pick your own seats....
It was good alot better then last time last time i went they put on End game instead of La llorana so this time it was alot better.
Great Matinee value. Snack bar fair value. Family of four prepare for 50.00 for a matinee movie and snacks.
Comfortable seating and they offer a senior discount
Great service. Great movies. Clean. Love coming here. Wish we could buy their shirts. Lol
Great for a small town theater.
It's good does get hot though
Nice stadium seating. Sound system excellent. Air temperature perfect for me. Some times popcorn taste a little stale. Still enjoyed this theater.
Very nice theater with reasonable prices and free refills on popcorn!
I suppose it's a normal theater but the prices for me are too high, both movies and concessions. The seating is dated and kind of dirty. It needs a remodel and updated fixtures.
We walked into a fairly empty theatre, and this was how the front row looked. No one was there just the trash from the last movie. Definitely should invest in a manager to be on the employees to clean in between movies. The kids were friendly and were quick with service at the concession stand.
Clean facility, not crowded
No complimentary popcorn seasoning.
Great theater just wish they had the recliners that other theaters have now
Love the theater. Lots of specials
SLOPPY hot dog!
Pretty good little theater. Clean big loud screens. Was unfortunate they didn't turn the lights all the way off in a horror film. Food was fresh and tasted good. Staff were your average friendly teenager. I'll definitely be coming here rather than the nearby theatres.
Nice and clean. Employees friendly.
Hate the ads each time you check for movies. They get in the way. Get rid of them!!!
Very rude people I called and got Hanged up On then they wouldn’t answer my phone call then there website Said that the movie starts at 7:15 and they said that there’s no more showings for today and it has 7:00 Do not recommend
Great!
The projector is very dim and obviously the air was not working or broken! Don't bother. Maybe if they fixed that projector.
Good place been going there for some time
Only place in town to go to the movies. It's kept very nice. The staff is always very nice and helpful.
Great movies/good times, and awesome popcorn/drinks, and sweets 4 ur sweet tooth
Went to see that movie alita battle Angel today. I really enjoyed it haven't been to The aviator 10 in a long time because it's like 45 miles away.
For Birthday parties, I absolutely would NOT recommend this place. No one, not even the General Manager knew what to do! Our hostess was not information at ALL!, and did not guide us through the process at all. There was no prompt time for when the movie was going to start, and it felt rushed! The hostess neglected to tell us that the maximum capacity in the party room was not to exceed 43 guests... also she did not show us around the room. Half way through the party we learned that there was a bathroom located in the party room, which was hidden behind a side wall in the corner. Also if you have a loved on who is coming to your party, but they can only use a walker, cane, or wheelchair, they will NOT be able to attend. There is no way for them to climb the 15 steps it takes to get up to the party room. And I certainly did not see an elevator, unless the hostess/ General Manager neglected to tell us they had a special way for handicapped guests to be able to attend. They only give you an hour for the party room, and you have to make sure all your goodie bags, cake, food and/or decorations is cleaned up and put away before you go see the movie. Really? An hour. We live In a real world! No one shows up on time! So an hour gives you barely enough time to set up, sing a song, do a couple presents then your out the door! And really, how are kids, who already have a hard time carrying their kiddy pack, filled with popcorn a candy and their drink, you really expect them to carry their souvenirs from the party as well? Then when you are just about to sit down to watch the movie, they call you to go pay for the party.... therefor, you miss the beginning of the movie! When paying for the party, you must put a $50 deposit down which is deducted from your total price of your party.... at least that was what I was told... and guess what, well that did not happen. And it seems that their system to ring people up, there is always something wrong with using it!? So as I waited for, the General Manger mind you, to ring me up, she had to find the list for my party group and individually ring up every item that each person received for their kiddie pack.... and she did not deduct the $50 deposit...but told me that price was with the 50 included? Ummmm 11 times 14... minus 50, is not $143.18 even with tax! . well I am not a rocket scientist but I do know basic math, and I do know I was over charged. I felt hurried and disorganized because they were disorganized and did not know one thing about customer service! She could have tracked down our party hostess and rang up the list while I was in the movie, then after the movie I could have paid. Instead I missed 20 minutes of the movie. They need to have a better manager who knows customer service and knows how to train their staff, and get a grip on how to run things smoothly. This booking was a nightmare from the beginning! I went through three different people who couldn’t tell me exactly how the party schedule went, what to expect and overall, not very thorough on ANYTHING! This is including with speaking to the General Manager who handles the parties! I would recommend 1) more time for parties, 2) training for staff so they know what the heck they are doing so that they can actually be a party hostess and not just come up for refills of drinks and collect a list! . 3) collect payment at the time the list is filled for guests who are attending the movie and picked their candy and drink for their kiddi pack. 4) have a place (a room or a locker) that the Guests can leave their belonging and goodie bags, cake, decorations etc, so that no one has to struggle to carry everything just to go watch the movie! I work in customer service everyday! And I certainly know bad services when I see/ experience it! I am very well involved with the community and it would be my pleasure to deter people from using this place for any celebration! Unless, changes are made. I intend on getting a hold of the higher up from the General Manager, and not only get my refund, but to give my advice as well!
Not much people working there and a few Toilets in the women’s bathroom were broken and clogged smelled bad.
Had a great experience
Poor bathrooms half of them don't have locks and the other half didn't have toliet paper. Good staff. One yelled about his teammates in front of me and my kids. Not mad just thought it should be said. Very unprofessional. But very clean and friend staff for the rest.
For the size of the town its alright. Wish the popcorn was better tasting though.
Aladdin 2019, with the two loves of my life my husband and our precious daughter. Loved it!
Nice seating. Good selection of movies. I like the kids party area and the things that come with the party.
Floors are clean, seating is comfortable, prices for drinks and food are exceptionally expensive, ticket prices are acceptable, staff are friendly, overall experience meets expectations
I went and prepurchased tickets online. It says that you either show the reference number, credit card, or online print out, and you can pick it up. I went to pick up the tickets, and was told that I already picked them up. That was impossible as I was at work at the time they told me that I did. I can even prove it by email conversation at work, timecard, etc. Then they told me that I had someone pick it up. Again, impossible because I would take care of it myself (that way if there is a messup, there is no one to blame but myself). So, I asked what is there to be done about this? The answer I received was, "Nothing." No refunds, exchanges, or anything. I understand that it was opening night, but they gave away tickets that I paid for. Credit card. I doubt they can verify that from my back pocket at work. Printouts. On my phone with me at work, and me listening to Fleshgod Apocalypse Minotaur at that time, discussing with a coworker a problem. I was not asking for much, just to watch the movie that I paid for with my friends.
I saw Men in Black international and it was amazing
Very nice theater. No stadium but comfortable.
Great place to stop by on your way to Ruidoso NM..
Wasn't impressed, terrible snack counter and way overpriced. The employees failed to offer a lower price alternative for family and or large groups that was publicly displayed but misunderstood for first time visitors/customers.
Just watched Star Wars on screen 5 today. My only complaint is the movie was to dark. If my tv at home was that low level of brightness, I would fix or replace it. Our first time at the theater so we might try it once more just to be fair.
Don't show movies as advertised then have pushy kids with brooms trying to get you to move while you wait to get popcorn. Customer service gets an F. Good thing they don't have any competition
I'm going to watch Godzilla today
Good value for matinees!
Very clean with a well stocked variety of movie snacks and drinks. Restroom are large and well maintained. Very comfortable seats with plenty of room.
Dont get the popcorn disgusting burnt flavor, movies are great, floors dirty, restrooms could use some attention, this is a supervisor free environment its run by under paid individuals or thats the attitude they give dead pool 2 great movie
Good movie I saw Creed 2
Love the seating
Ok imma be honest. That place is expensive AF. And the seats do not accommodate my lushus hips.
Its a great place to go watch new movies great service
This theater keeps getting better. Every time i go visit, it's never dirty or messy. The employees are on top of it. I appreciate the job thru do here. They are always nice and professional. I definitely recommend this place.
Stupidest thing this movie theater has done is having set seats.
Good food, good service. All aroud good place to eat after hours
Only movie theater in town that shows new movies. There are times when the theater is prepared and they get the line through quickly. Other times it's almost like they put all the new employees in key positions and the lines get crazy long. Management jumps between gift certificates and not excepting them. There is no presale of tickets.
Would be nice to have more Christian movies. Won't be back until one arrives. ☺
We visit in April 2018. Seats and the theatre were all in great condition. Bathrooms weren't the best.
Good prices, Good food, Good service
Nice, clean theater. Could have been a little cooler, but that's my only complaint.
Don't sell pop corn at movie theater prices if it's stale.
They charge you an extra $1 per ticket to buy tickets online and then you still have to wait in line outside to get your tickets before you can go in. Do not give them an extra dollar per ticket for zero reason. If this theater was anywhere else it would go out of business. It’s lucky it’s in Alamogordo.
Good place: lots of room for other people-big movie theater- cool-and they set up pic of movies in the lobby
Staff was very nice and movie theater was clean. Would give it a 5 but the restrooms need to be maintained
I saw "I can only imagine" today. What a great movie I highly recommend it. As for the theater, spacious seats but the popcorn was cold. But to be fair they had just opened.
Aviator 10 is a nice little theater near Alamogordo. My family came here and saw Daddy's Home. While the theater was better than most I've been to before, the people behind us during the movie were extremely obnoxious. The concessions are cheap and tasted great, I had a great time there and would love to have more theaters like it where I live.
Great job to the to people that work there and great movie lot of bad good fun
Only place to watch a movie in town. Movie theatre is good. Bathrooms are not clean most of the time and they have been out of hot dogs sense last year.
Nice clean theatre popcorn and sodas are over priced.
Great place, cheap tickets
Love this theater, I like how easy it is to see movies even new releases. The only things that could make this better is if you could choose your seats and if they were recliners. Being a small town, I get why the y do not have those amenities. Still a great place to watch a movie!
Great family place great staff
A great theater, 10 screens good concessions.
Get carded for ID at the booth then yelled at for going into an R rated movie by the ticket take? That was fun.
Took Bethany to see Captain Marvel!
Comfortable fun like setting, a little pricey. But excellent screen and surround sound system.
We saw a movie. Haha ')
Really like the new assigned seating
Great movie, respectful crowd.
They need to attract more people by taking a look at Synergy Theaters. Reclining seats helps people with poor circulation. Better choices at snack bar and the 1 pump oil butter is horrible. Put flavor choices for salt. STOP PLAYING THE SAME ADS MORE THEN ONCE! IT MAKES PEOPLE HATE THE PLACES!!! FILMING/EDITING & MUSIC OF THE ADS ARE NOT GOOD. DRIVES THE AUDIENCE A BIT NUTS.