Reviews of Regal UA Natchez Mall (Movie Theater)

Elizabeth Thorpe

It sucks. Most every shop is closed for good. Only a few remain

Mary Thomas

Movie ok, quotes were not correct when we got here. We brought our summer camp kids.

Nahemia Spicer

Too cold people don't have respect for others

Lisa Lott

It was nice to go to the movies while on vacation, but the theater had some technical difficulties. They were fixed,but only after one of the customers went & said something.

Maura Stump

Eric, who I presume to be the manager of this poorly run theater, is the rudest man I have ever come across. My boyfriend and I went to see Deadpool 2 but he wouldnt allow us in because I forgot my I.D. and my boyfriend isn't old enough to buy my ticket as well. Those are the rules which we both understand. We had purchased tickets online in hopes of an easier transaction but he told us we could not see the movie and so we asked for a refund which he would not give to us. My parents brought my I.D. and i showed it to him but after all the commotion, him yelling at us, treating us like the dirt under his fingernail, and claiming we were conspiraring against him in hopes of sending him to jail, I said I did not wish to see the movie anymore. We asked for a refund and once again he refused saying "it would be coming out of his pocket". Because of the arguing we were already late to the movie but his reply to this was we did not miss much because previews had just stopped showing. Still, we did not wish to go in and continuosly asked for a refund. He said no and began to yell at me, my mom, boyfriend, and dad. He made a huge scene and after we called various regal cinema numbers he said he would give us free emergency voucher tickets to be used anywhere else. He did not give them to us nicely though, he walked out of his box and grumbled and huffed at how "if we only read the laws on which movie tickerts are sold", he would not have to walk up a flight of stairs to get us our tickets. Which we will definitely be using anywhere else. It is safe to say I will not spend another penny at this theater because I am not going to put up with a 50+ year old jerk bullying me over movie tickets. The next day my boyfriend called the mall hoping to get in touch with some one over Mr. Viller, the lady who answered the call gave us a number and told us that was the number of the Natchez movie theater. So, when we called Mr. Viller was the one who answered and laughed at the fact we were calling to complain about his poor customer service and terrible atitude. He asked how my boyfriend got his "personel number" even though he answered by saying it was the movie theater. He hung up and proceeded to text my boyfriend that if he was to contact him again he would call the police on us for "harrassment" and that he had several witnesses who would comply with his statement. This will be our last visit to the theater here.

Impulse

As soon as I walked through the door, this guy starts yelling at me and my sister some jibberish that I could hardly understand. Never going there again.

Brittany Mulvihill

The manager, Eric, is extremely rude to every customer that comes to the window and ESPECIALLY kids. It's extremely overpriced and they always make sure to leave out that their air conditioner is broken in the mid-summer mississippi heat while you're buying your tickets. I wish someone would replace that guy already.

Margie Hoggatt

Interesting

Bryan Hall

(Translated by Google) sorry of (Original) Sorry af

Michael Thompson

A little small and high priced

Jason Rymer

Teenagers playing ,talking while movie is playing

Trenise E.

I purchased my ticket via Fandango to see Black Panther on February 19, 2018 at 12:30PM. When I arrived to the theater, there was a long line at the ticket box but since I bought my ticket online, I knew I could skip the line and go straight to the ticket taker and then go get my seat. That wasn’t the case. When I walked in, Eric Villers, who was at the ticket box, stuck his head out and shouted very rudely at me to “go stand in line”. I showed him my ticket on my phone and he said very rudely “I don’t have an usher so you need to stand in line”. The purpose of buying tickets online is to avoid the line. So not only did I have to wait in a long, slow line, I had to stand in the heat, and I wasn’t able to get a good seat. A woman walked came after me about 15 minutes later and walked in with her ticket on her phone and Villers yelled rudely at her too to go stand in line. I hate to make it a racial issue but myself and the lady after me are both African American. A 3rd lady, who was white walked in after greeted by Villers with a calm voice “Can I help you?”. Villers yelled rudely at the black people and was calm and nice with the white woman. This is unacceptable. Not only do we have to deal with the inconvenience of standing in line after purchasing an online ticket but we had to be yelled at line we weren’t valued as customers. I will make sure to tell people to not go here and I will never spend my money here again.

nelaguy gm r

I have a few issues with this theatre . First the place is old and hasn't been updated in years it seems , yet they are the highest priced theatre i have ever been to. The staff is very friendly and helpful usually . The manager has a bit of an attitude . When asked why new releases with major stars weren't being shown here he told me that movie got horrible ratings and they wouldn't be showing it here. So im mentioned that they are the only theatre for an hour or more in any direction . He said yes i know . It would be nice since you have the entire market in this area if you catered to your entire clientele instead of only trying to satisfy one or 2 particular target groups .

Dexter Studios

The United States SEAL team torture chamber, to put the SEAL's through the worst torture imaginable. Created back before the dawn of time, the manager is the head of the Regalian marauders. Seen more than wanted, the creature they call, "Eric," terrorizes adults and children alike. The food is worse than that of a school, and is much more expensive than Trump's signature wig. Michelle Obama created the food herself, you know. The screens are comparable to those in cheap, low-quality Walmart MP3 players, and the seats are like school desks. The sound is comparable to that of a dying whale- unpleasant, to the utmost degree. Nothing is good here. This theater was actually featured in Lemony Snicket's, "A Series of Unfortunate Events," did you know? Yes, the one in the Reptile Room, but somehow even more vile. If I were to pick, between this place and hell, I think this place would be a much, much worse torture than Satan could bestow upon me. I think I've seen snakes crawling through the aisle, every now and then. They especially like Saturday afternoons, from what the clowns behind the water fountain told me. I can guarantee that if you wanted to end a relationship with a loved one, take them here. You'd lose their love in an instant, whether it be a child or aunt. You take your grand's here, it may be their last sight. What an unpleasant death. What an unpleasant fate. What an awful way to die. Save yourself. Save your kids. Save your nose and eyes and ears, save yourself from this awful site and the beast they call Eric.

Jacquetta McCranie

Nice visit. As usual on a Monday night not very packed.. Really enjoyed it!

Brandon Mayo

Prices to high

SHawn Smith

Not even going to the movie theater if it only has two stars. How does a theater rate this bad? I guess I’ll stay in my hotel and watch TV.

Greg Dedeaux

Not a bad theater, just small and old.

Khaalis Muhammad

It's an alright place to go see a movie. It's not the best.

Craige Moore

You won't find any art films here. Or seltzer. Or icees.

Leon Clark

It's a small theater, but make up for it with big quality service and friendly hospitality.

Chris Kenney

Really need to update this place. It's looked exactly the same since it's opened

Tanner Holland

The manager was horrible and yelled and me and my friends because he felt like we were to young for the movie. Also the building is extremely outdated and the prices are way too high. Only worth a 1 star review

Yolanda Fleming

Love it

Mae Bryd

I rate this place a 1. The management is very rude he goes out his way to treat the customers bad. His rudeness starts in the line. It's like hes sabatoging this theater to close down. Most people travel 1hr and half away just to avoid this place.

Michael

An antiquated building in desperate need of renovation. Incompetent projectionists frequently lead to movies being too dark to see, cropped incorrectly, or sounding wrong. The manager is extremely rude and walks around with a chip on his shoulder, insulting movie-goers at every turn. Regal simply DOESN'T CARE. Every complaint about the extremely rude manager is met with a copy paste reply and a shrug, as far as I'm aware, he's still there. I have a hard time thinking of a worse way to experience a film. Make the drive to McComb, Jackson, Baton Rouge, etc, stay far away from this theater.

Jessica Heathcock

Manager was a jerk to my 16 and 15 year kids. A 17 year old can buy a ticket for a rated R movie and can go see it without an adult over 21. But I buy 2 tickets for my kids to see the same movie and the manager flips out and yells at my kids, saying that they need a 21 year old with them to watch the movie. He didn't have to scream at my kids to state the policy. He is a rude and sarcastic ass!

D. Taylor

The only show in town. It's very small, reasonably clean and staff was helpful. Wish they could bring better films to Natchez, but the number of customers probably needs to increase first.

John Daniel Tolar

The whole crew that was on duty accommodated me very well. An the manager was so helpfull that when I went to tip him he flat refused it but he definitely deserved a tip, it's the one and only theater that I will ever attend forever. Thanks dedicated Regal employers for making my stay the be st I have know and experienced! Thnx!!!!

Cruising With Nugentz

Not much to say here you get what you see definitely not what you pay for. 3d glasses make your head hurt. Not real 3d or worth the extra money when it's already high. Chairs are wore out and the place is outdated. Pretty much better off waiting on it to go HD online. Rip. Manager is a prick and looks like the penguin.

Randy Laird

Convenient for the must-see big screen experience the staff was professional and courteous. not their fault the latest Avengers movie was as long as Doctor Zhivago and half as good.

Kabi Boothe

The seats here are pretty old and not very comfortable for the length of movies.

Mac West

This theater could use some renovations and upgrades. Can't believe it is still running here. Outdated theater experience

Bob Buseck

Very small. Manager can be a jerk. They always pick crappy movies to show. They charge way to much. The facilities are ancient. They should just close.

Leo Forrester

The worst movie theater what ever been in

Richard Young

Most of the staff is great with the exception of the man at window very rude everything else perfect

Jacqueline Perkins

Great Hospitality

Misty Raj

Seats are terrible very uncomfortable. Not many movies play here plus they charge to much and AC doesn't work most of the time. It's either to hot or to cold.

Michael Colston

They have a friendly staff

Gray Meeks

Very nice staff

John French

Manager has a very bad attitude. Run down facility. Worth the drive to go Baton Rouge.

Amy Fountain

Small but nice. Very friendly staff. The seats are rather small, which became uncomfortable before the movie was over. Other than that though it was good for a small cinema.

vjcutrera

At least it's almost empty every time we go.

cameron nettles

Great movie

Mack James

Good movie, not too crowded, will be coming back.

Michael McMorris

Quite relaxing

Jeffrey Fuqua

Movie stopped during showing and screen went black. Not how I intended 50$ to be spent

Thomas Healy

Small, cozy, place to watch the newest films. The concession stands are normal priced for a theater. Located right outside the Natchez mall.Priced about what you would expect to pay going to the movies. Have been going here since I was a child, and enjoy getting to bring my child here. Enjoy!

Wesley Faust

The manager was extremely rude and yelled at a few kids in front of me. I'm not about to be at a place that treats kids as second class citizens.

Josh Wright

Quaint. That's a good way to describe it.

Olivia Mayberry

movie Aquaman

Patrice Robinson

The ladies restroom was neat and clean. The staff was very friendly and helpful. The seats weren't as comfortable as I thought they would be but my overall experience was nice.

Michael Roboski

I can handle a poor movie selection, and I have come to expect outrageous prices, but the manager, Eric (i think?), is one of the foulest human beings in the customer service industry I have ever encountered. He has been ruining the movie-going experience for me for over twenty years and corporate doesn't care. He insults directly, mutters under his breath, and criticizes customers for anything and everything. He is seriously the reason I will drive two hours out of town for a movie just to avoid his snide remarks. Other employees try their best, but you cannot form a relationship with them because he is barking orders from his chair while they are overworked and gone by your next visit.

Andrea French

This place is extremely out dated. They pick and choose which movies they want to play so we never get a horror show. The seats are too close, small, and uncomfortable, not to mention the fact that it is not a very clean place.

jalonda ware

Love that mall movies

MADELINE G

Was bored at home; went to see the latest Jurassic. It was ok...

samantha pruitt

Love the local theater.

Vega C

I don't have many to compare it to, but as far as the theater itself goes: it's okay. Mostly just out dated. The screen is fairly small and the chairs need to be replaced, the 3D is barely there and only gives you a headache, the place is always FREEZING. Other than that, most of my qualms have to do with the customer service and the movie selection. If you live in Natchez, you'll have to drive an hour or more just to see any movie that isn't extremely mainstream. Even if your movie of choice is here, GOOD LUCK being able to have the CHANCE to see it with how incredibly short run times are. (Unless it's Star Wars or Frozen). Now the customer service. Most of the people that work here are nice and helpful! Except for the manager. Everyone I know has had issues with this guy, and almost every negative review on here is about HIM. He yelled at me for using my phone in the lobby before the movie, and caught a big attitude because I took 3 seconds too long getting my I.D from my wallet. The sad thing is, that's nit picking compared to other reviewers. The prices for this theater are also ridiculous considering the size and comfort of the place. Unfortunately, I will continue to use this theater due it being the only place here. However, if you have the will to drive somewhere else for a movie: do it.

Stevie Riddle

Great day today, not that crowded. Staff was friendly!

Loretta Sanford

Enjoyed the experience with my granddaughter, but concession stand is pricey. I know they have to make money also

Jeremy Lewis

Very uncomfortable

Epling Epling

Small screen. People tend to be noisy.