We've got all the information of real people like you who purchased the products of Cinemark At Hampshire Mall and XD (Movie Theater) in the state of Massachusetts.
Now the business has a rating of 4.4 stars out of 5 and this rating is based on 531 reviews.
You must have seen that the average of ratings is quite high, and it is based on a high number of scores, so we can say that the score is very faithful. If people have bothered to evaluate when they are pleased, it works.
You know that we don't usually bother to put tatings when these are correct and we usually do it only if we've had a problem or incidence...
This Movie Theater belongs to the category of Movie theater.
Very, very pleasant staff. They took the time to answer my questions and converse with me. They were very professional and very enjoyable to talk to at the concessions as I bought Stephen King's IT merchandise and used my Cinemark rewards app for points. The cinema itself is very comfortable and equipped with machines to buy your tickets stress-free. This particular cinema always has movie merchandise and continues to be a good place to visit.
Good theater!
Comfortable seats
Comfortable seats, great sound, great picture. These things really matter and it's amazing how many theaters don't get it right. Only reason it's not five stars is not really their fault but often I have to deal with people talking behind me, which has made me watch much more on my home theater. But even non visually intensive movies are better on the big screen away from the distractions of whom that pull one from the alternate reality of a movie. Also, minor matter, but in quiet time I could hear a loud part of the adjacent theater.
It's a typical movie theater attached to a (mostly) dead mall. The movie tickets are the same as everywhere else. The concessions are outrageously priced. Mondays are senior days and the tickets are $6 for us seniors.
Came straight from work on a bus. Bought a ticket, then walked in to find the ‘no backpacks’ sign right next to the entry area. Was told there was no holding area for bags, nor would they simply search it to see I wasn’t carrying anything prohibited. This is patently ridiculous. This is a cinema directly next to a college. It’s connected to multiple bus lines. Public transport commuters and bags go hand in hand. I’d have been okay with throwing my backpack behind a counter somewhere. With paying a small fee for a locker. With the bag being searched. ANYTHING that wouldn’t mean I just wasted $8.50.
I wish they had the cupholder trays that the South Hadley Theater has. That would have been the 5th star in this review.
Newly renovated, clean with excellent screenings
If I could give it negative 10 stars I would. I’ve gone there at least 3 times a month for over a year and a half and never have they ever checked or asked for an ID for a rated r movie. Well last night I went and they were extremely rude to me and my friends. Cursing at me and about other people in the theater in front of a huge crowd of customers. They wouldn’t let me in cuz I didn’t have my ID on me. IVE NEVER FREAKIN HAD TO BRING IT!! And they weren’t checking anyone else’s that “looked about my age”. Just targeting me and my friends. And when I did get a pic of my ID sent to me I showed them and they didn’t every look at it they just lemme through “cuz I had one”. Very rude and unprofessional staff especially for how much I go there and spend money there
Clean and respectful and employee was friendly
Setup is good and there is plenty of bathrooms in various locations. Seats are very comfortable. The only downfall is the kiosks to buy tickets at are a bit difficult, so you almost never see anyone using them even if there is a line to buy tickets.
Love those recliner seats!
As always good but this time a bit cold
It was average
Always have new movies & never busy.
It was great. Easy tickets. Pleasant. Great seats
Movie kept freezing up but they did give us free movie passes for next time.
Yep you can watch a movie here
New backpack policy makes it impossible to go straight from classes to the movies as they won't let you in at all if you have a bag. If they'd offer an alternate solution for bags, sure why not but they will simply deny you. It's weird considering how close the theater is to colleges.
Love Cinemark in Hadley. There is a good selection of films - especially because of the CineArts. It is always well maintained and the staff all do a good job - they are even helpful on the phone which is answered promptly. They employ local high school and college students which is great for the community. First showing of each film and Tuesdays are less expensive which is great for families. Go now!!!
great movie theater very clean but prices are high
Awesome theater!
Just don't buy from the concession stand! Costs way more that the tickets!
I am a handicapped person and I have never had a problem from purchasing a ticket to the concession stand to the movie theater and even the ladies room. The facility is always clean and neat. The employees are always so friendly and even when the concessions are nuts, they are always smiling and take care of you. Keep up the good work.
Very nice and clean!
Movie are great
Kind reminder:don’t go to a movie there with your bag. There is no bag storage in the entire mall. Ask me how I knew this. Besides I know my last name looks like Kylo’s , but I’m telling the truth. To Star Wars fans and all alike.
Awesome movie " The Green Book" great place to kick back during sub zero weather. A nice break from the business of taking care of life's commitments just to slow down. You forget how nice it is to relax and watch a movie!
Standard movie theater, cleanliness isn't always great, they have fairly comfortable seats. Their XD theatre doesn't have a ton of space between rows to make it a more comfortable experience for the higher price you pay.
They usually have 50 percent discount on Tuesdays and screen multiple movies every day. This is a good theater.
Had to get a refund after movie hadn't started 45 minutes past time listed! I don't mind 20 minutes of previews and ads but 45 minutes!!!! Also assigned seats at counter didnt match the layout in #5.
Best Theatre in the area. If you aren't going for the XD Theatre than whats the point?
Awesome rooms! On Tuesday the ticket is half price. Don't go with backpacks bigger than 15"x15", they don't allow them.
I've had such a fun time here! I choose this theater over all the rest. The employees are always friendly and helpful, especially Leia! She is the sweetest, funniest, and nicest employee by far! She makes it worth going. The prices are better than other local theaters, and the leather seats are so comfortable. It's cleaner and quieter than the others I've been to as well. Overall A+!!
Went to see Lion King with the grand sons wonderful Disney movie had a great time.
Great popcorn. Seats could be more comfortable.
Xd3d theatre is super comfy.
Love this place.
My favorite indoor movie theater in Western-Mass. Very clean, movies play without error, the staff is friendly, and price for a movie is affordable.
A pretty decent move theater. In my experience it's been clean, ticket waits have been reasonable, and the staff has been nice. Like all conventional movie theaters, the price of the food at the concession stand is obscenely high. But you already knew that.
Not a bad price
always a good time :) family atmosphere
Quick service. Comfortable theatres.
Reservation seating is great and the seats are large and comfortable.
More laid back and cheaper than Showcase and it's in Hadley where you can see cows on the way
Great movie theater,
Nice seating the munchies were good but the sound was allittle loud
Big theater, lots of snack and beverage choices!
Seats are not comfortable but ok enough for a small college town. We are not allowed to bring popcorn or Coke and have to buy it there.
You can’t beat their discounted Tuesday price! Perfectly nice theater, good selection of films and showtimes.
Good seating, clean,and they show a wide variety of movies.
"It's a really good movie theater. I love to go there." - my 9 year old niece
The best value movie theater around.
It was a Wednesday showing I'll Spiderman at 6:10 p.m. I believe there was only maybe 20 people in the theater. Love the seats, and the sound system. The movie was kind of maybe for fifteen-year-olds, just was not really a good movie.
Super cool place nice comfy chairs great concession stand
Love this place and it is real clean
Great theater great staff clean cant ask for more or better
Good movie theater
Always good sound and picture here. Missing the Leisure Longer that are at other Cinemas but still can enjoy movie with comfortable seating!
Great cinema facilities and comfortable seats. Great staff and overall amazing place.
Great theater, comfy seats and convenient show times
Aways a good experience
Comped us because of tech problems....that was good
Fun! Always good to see a movie with a bucket of popcorn!
Needs recliners but love reserved seats
Great place to bring the kids to a movie. Friendly service and a clean place as well.
Never a bad experience.
Always a good time at the movies Great seating, great surround sound , always a good experience.
Great cinema, lots of exhibition rooms and great variety of movies and special screenings.
This theater is slowly loosing stars in the passed few months I've come acrossed dirty theaters woth food drink and trash all over the place included on the seats and cup holders. Unable to locate staff to take my tickets or order food.
Good movie. good price
Good place to go to the movies lots of fun lots of other stores to go and do to
Absolute Favorite Cinema to watch Movies!
A hotspot for hyped movie premieres and an overall luxurious theater experience. The staff are extremely professional and helpful, and the XD theater is absolutely worth the extra price, granted the movie has impressive audio and scenic views. One of my favorite theaters to attend!
Go here on occasion! Nice seats! Concession stand kinda slow service!
Love going here with friends
Great theater.
Had a great time watching 12 Strong. Double thumbs up for the manager David Modugno who actually brought in Col. Max Bowers who is portrait in the movie...Awesome and he gave a great speech before the movie about veterans and our country. SO COOL!!!!!!!! Thanks for the experience!!!!!
Get the Cinemark app you get a free movie every month and 20% off all food and drink concessions
Nice, clean, friendly staff.
I absolutely love this cinema.. The popcorn is delicious ...
Quiet location, okay concessions located nicely in food court, high end digital no imax, always clean small video arcade.
Nice place
Really great movie theater! Been a student in the area for years and have always made it a point to go on Tuesdays for the discounted rates! Friendly staff, XD cinema is amazing.
Love it here! Nice seats...
Comfy chairs, fast concessions, and many movie times to choose from!
Great movie theater.
Their service are nice and very helpful. They keep clean all area in the movie theater.
Too overpriced for a movie. I will wait for it to come out on TV. Cheaper, and so is the food and the comfort of my own home. Don't waste your money. The movies should never be too high priced. And its not because of inflation.
It's an awesome movie theater! It's big! Love the inside. I feel like I am going to a play and not to watch a movie. The service is great. Every Tuesday they have the movies at $5.75 until 9 pm!
Amazing theatre with your standard over priced popcorn, etc. Watching movies like Endgame in their "XD" editions are a must
We saw end game and they were very organized and clean considering how packed it was
Reclining chairs are wonderful.
Arrive early, usually only one person selling tickets. Concessions are also slow moving, other than that it's a nice theater. Update 5/20/18 Went to Westspringfield cinemas yesterday. They have much nicer seating. Way roomier and comfortable reclining seats. This cinema in Hadley really needs to upgrade the seating. Until they do I will make the longer drive to Westspringfield. Well worth it.
Nice seats
Nice clean theaters, About 16 different ones. Pricey
Wackest place on earth
The XD theater was great and the sound was immersive
Great place. Great seats, very comfy. They don't make it very obvious when we're allowed in the movie theater. We got there an hour early, so we could see the previews and stuff. We missed a lot of previews because we didn't know that we were allowed in the theater. But overall, great place.
Big big movie theaters nice place to go
A relatively nice theater, no complaints
Decent cinema but never have enough concession help.
Very comfy seats that recline and arm rests move up.
Love this theater
Great place to see a movie. Comfy seats, big selection of treats.
This is our favorite theater...
I like the country ride out here. Theater is very clean great sound and video quality. Seats are awesome too.
Great place to see the latest movie, especially if you go early in the day.
Shabby theater in a shabby mall. Assigned seats for all movies and no bags allowed so don't come straight from school or you will be denied entry. I would recommend they provide lockers to store your bags.
Cool place to go shopping at the neighboring small mall and then go catch a quick a movie. Good seats and clean! Amazing sound system.
Love this place! Friendly staff, comfy seating
Clean theaters, variety of films to choose from, easily accessible, comfortable way to watch a movie.
Clean easy. Affordable matinees
Very Comfy Seats , awesome movie. Saw Elton John, Pleasant temprature Wiil definitely come back
Good cine little expensive if u wanna buy popcorn and soda, spacious chair to enjoy the movie.
Best movie theater
Come in on Tuesdays for about $5-6 movie tickets all day or see the first showing of the day (before 1) for about the same price. Cost of popcorn got you down? They actually do have coupons if you go and look. Also, you can follow the time honored tradition of SNEAKING IT IN! Just, please, no plastic bags that squeak when you open or eat from them. If your going to cheat and bring some food in, at least be virtuous about it.
Typical movie complex. The new seats are nice.
Nice place
All the people there were friendly and helpful.
Never over crowded comfy seating!
Love this place. Good prices, comfortable seating and always clean. Pretty much everything you can ask for in a movie theatre.
Very comfortable seating, amazing popcorn, and very high definition movies, highly recommend.
This theater smells like urine. Like so strong I don’t know if I can make it through the movie.
Movie was good.
I choose this theater over all the rest. The employees are always friendly and helpful. The prices are better than other local theaters, and the leather seats are so comfortable. It's cleaner and quieter than the others I've been to as well. For popular movies, always check online, or call for reserved seating and sold out shows.
Went to see the new Mary Poppins movie with family and it was great. Saved a lot as my daughter is a member of their rewards program.
I farted during the movie and no one noticed. A sure sign of incredible sorround sound.
Love it
Great theater! The X Screen is out of this world! Worth it for that alone. Saw Captain America Civil War with my lovie, so worth it! Comfortable chairs too.
Only theatre I go to that is handicap accessible. Great selection of movies as well.
Awesome theater with comfortable seating and frequent special events.
The sets are old and everyone nice that works there even custemer s
Best theater in the area by far. Great screens, tons of room and friendly staff. I watch alot of movies and I would never go anywhere else. This includes IMAX.
Pretty awesome place! Popcorn is always hot and fresh Concessions, are well Movie Theater pricing. And the XD theater is pretty cool! But I don't like that often you can hear the movie going on next to ESPECIALLY if its in XD, but all and all its a great theater
Like the chairs and it is very clean, drive up from Spfld area to go here.
Movies are on time price are high
Place was busy snack prices are getting out of control
Very clean old school theaters comfortable seats.
Took my daughter to the movies
Good spot in the mall,get a few things done get something to munch the crush a movie out.oh chup!!!
Tickets are usually available. Good screens and sound quality. Tip: to get cheaper tickets, go early
Clean. Friendly staff. Comfortable seats. Been going here for years.
I love this theater, they have hot tea
Great time seeing a movie with the kids this evening
Clean movie theater with large screens, comfortable seating and great sound.
The movies are reasonably priced, especially when you can hit their specials. The concession prices are a bit high, but they're like that at all of the other theaters I've attended. The seating and views are pretty good.
Cinemark is the bane of my existence and that is all I have to say.
I love going to the movies. I like everything but horror and blood is not my cup of tea.
Great place
Love it. Clean! We must have poured hundreds of dollars here over the past three years. Love the matinee Tuesday's! And they let us split our popcorn in two bags for butter and one without!
Cinemark in Hadley went above the call of duty. We are thrilled to have them as a constant and positive environment in our community. They have made access to the movies become a reality for a person with special needs. We are very protective of our special needs community and witnessing such positive steps brightens our day and smile. --- Dr. K of Triangle Family Dental
There was a field trip that took up all 3 concession lines. There should have been a separate line. Waiting with screaming kids with bags of change was irritating!!
Met Opera Live (Carmen) was 12 on a scale of 10.
Standard Cinemark experience. Staff is friendly and competent. Theater is usually clean. Long lines at prime movie times, but off hours aren't too bad. No 'luxury loungers' here though. : /
Good place to watch a movie. Comfy seats, just don't fall asleep.
Good sound.