You will be able to see all the reviews of real people like you who are buying the products and services of AMC Burlington Cinema 10 (Movie Theater) in the area close to Massachusetts.
As of day the business receives a score of 4.2 stars over 5 and that score was based on 1299 reviews.
You must have seen that the average of ratings is really positive, and it is based on a large number of opinions, so we may be pretty sure that the score is quite accurate. If there are many people who bothered to rate when they are satisfied with the business, it works.
You know that we do not usually stop to give tatings when they are correct and we usually do it only if we've had a problem or incidence...
This Movie Theater is classified in the category of Movie theater.
Really good sign up for AMC rewards
I love this ❤️
It was great
Great reclining seats. Seats are numbered, so easy to get the seats you want.
The first thing you are exposed to at this movie theater is the extreme amount of leaking out of the celling to the ground... but don’t worry there is a caution sign around the pool of water. Awful service, very rude and critical, very dirty all over the theater. I left right as I saw the uncleanliness of the employees working with the food I will never be coming back.
I love it it’s amazing I loved the shows that the had 5.0 stars on them great job
Very clean movie theater. Spacious and comfy chairs. Good popcorn. The only thing I didn't like was the Closed Caption; it's kind of complicated to have it connected to the room and kinda flimsy device.
Great experience these days with large reclining padded seats and reserved tickets !
This is a good place to see a film with multiple theaters and very comfortable seats. The staff is friendly and helpful. Prices are about what you would expect to go watch a first rate film. Parking is not a problem and there is a frequent movie watcher club which offers discounts as compensation for watching many films at this theater as well as a deal to pay a monthly fee to watch films rather than pay per film which might be beneficial to those who enjoy watching lots of movies
Comfortable chairs
Watching Godzilla and saw a little mouse running around
wow..i am ruined for going to any cinema that doeant have reclining seata..great pic..great sound and soooo much leg room!
Big nice clean and well maintained theatre.
Had a great time here. The seats are very comfortable, the have recliners for each person. I sat in a love seat with my hubby and we both reclined and cuddled together.
Very clean and extremely comfy chairs. Always showing the latest movies. Good parking space.
Detective Pikachu was beautiful!!!! ❤
Amazing seats, nice food selection and great sound. But the bar is a bit run down, taps weren't working, and the plastic glasses are a far cry f dry on the glassware they show you during the previews. Parking is a challenge on a Friday night. But for watching a movie its decent.
Love the seats. So comfy! And you can pick them ahead so that leaves more time before the movie for whoever you're going with to make you a little late and then still end up on time! Always clean and there are restrooms on both sides so when there's a line- just pop over to the other side! Perfect. Four stars because snack and drink prices are just absurd.
Nice recliners, a little hard to figure out lol. My boyfriend and i liked that we could snuggle together.
Great theater. Can get beer in lobby. The best part is picking specific seats when you get tickets, that way you always know you will get the seat you want.
I like here. Good condition. Comfortable and wide chair.
Unprofessional manager by the name of Michael far. I requested a refund for a movie and all he did was give me attitude and wouldn't give me a full refund just text stating that it was a family business. If this is really a family business then they would not have a manager like him disrespecting a paying customer especially all I wanted was my money back. Going to be contacting corporate offices expecting that I get a full refund and not return to this place. Been here before most employees are not pleasant places dirty most of the time. I would not recommend this movie theater
Reclining seats!
Dirty disgusting seats. The recliners we sat on where broken. Saw a couple of nice running under our feet. Rude employees. Definitely better theaters 15 miles away.
Love their discount Tuesdays if your a member!
Nice seats. Parking good. Concession service slow. Expensive snscks.
Decent theater with recliner seats. The middle seats are often quite worn and ripped though. Sometimes the staff don't do the best job cleaning in between shows.
It's a good enough place. The seats are recliner based but the screens are little small. The restrooms can be more clean. I like the location a lot. It's right beside the Burlington mall and there are many great restaurants nearby. This makes dinner and movie easier.
Great movie theather. Chairs are really comfortable and the food variety is great. The parking lot is great and have never had issues to find an empty space to park.
I was at Burlington AMC and this guy was approaching me. I had to come closer so I could beat him.
We always go during the matinee or discount night, but if check out their website and sign up for the Stubbs discount it's a good thing. The chairs are exceptionally comfortable....the patrons could be more respectful of the staff. Staff is very friendly
Extremely dirty. This place has many people working but no one is cleaning.;trash receptacles overflowing, carpets look disgusting . The tables outside of MacGuffins are dirty. I can’t do this theater again. It used to be clean. Get new management.
If you meet the guy who works here named tim, say "boogy woogy pollywoggy ump bump fizz!" To him. He'll know what youre talking about. Great theatre, too.
The place has parking and reserved seating. It's fairly clean and the recliners are comfortable.
Cinematic experience includes reserved seating, and reclining automatic chairs. Typical cinema food. Despite how recently the chairs were put in, a few have cracked or damaged covering. A great place to see a movie on the big screen.
Favorite movie theater in the area. High quality everything. Wish the bar was open ever (I've never seen them be open and they have no posted hours), as a beer would be great with Deadpool.. Oh well
What an awesome cinema. Super seats, great sound and a soda machine you do yourself with free refills
Very comfortable leather recliners. Clean theaters. Definitely a good place to see a movie
Really good sign up for AMC rewards
I love this ❤️
It was great
Great reclining seats. Seats are numbered, so easy to get the seats you want.
The first thing you are exposed to at this movie theater is the extreme amount of leaking out of the celling to the ground... but don’t worry there is a caution sign around the pool of water. Awful service, very rude and critical, very dirty all over the theater. I left right as I saw the uncleanliness of the employees working with the food I will never be coming back.
I love it it’s amazing I loved the shows that the had 5.0 stars on them great job
Very comfortable seats.
Very clean movie theater. Spacious and comfy chairs. Good popcorn. The only thing I didn't like was the Closed Caption; it's kind of complicated to have it connected to the room and kinda flimsy device.
Great experience these days with large reclining padded seats and reserved tickets !
This is a good place to see a film with multiple theaters and very comfortable seats. The staff is friendly and helpful. Prices are about what you would expect to go watch a first rate film. Parking is not a problem and there is a frequent movie watcher club which offers discounts as compensation for watching many films at this theater as well as a deal to pay a monthly fee to watch films rather than pay per film which might be beneficial to those who enjoy watching lots of movies
As far as theaters go, this one is slightly run-down but sufficient.
Watching Godzilla and saw a little mouse running around
wow..i am ruined for going to any cinema that doeant have reclining seata..great pic..great sound and soooo much leg room!
Big nice clean and well maintained theatre.
Had a great time here. The seats are very comfortable, the have recliners for each person. I sat in a love seat with my hubby and we both reclined and cuddled together.
Very clean and extremely comfy chairs. Always showing the latest movies. Good parking space.
Detective Pikachu was beautiful!!!! ❤
Amazing seats, nice food selection and great sound. But the bar is a bit run down, taps weren't working, and the plastic glasses are a far cry f dry on the glassware they show you during the previews. Parking is a challenge on a Friday night. But for watching a movie its decent.
Love the seats. So comfy! And you can pick them ahead so that leaves more time before the movie for whoever you're going with to make you a little late and then still end up on time! Always clean and there are restrooms on both sides so when there's a line- just pop over to the other side! Perfect. Four stars because snack and drink prices are just absurd.
Nice recliners, a little hard to figure out lol. My boyfriend and i liked that we could snuggle together.
Great theater. Can get beer in lobby. The best part is picking specific seats when you get tickets, that way you always know you will get the seat you want.
I like here. Good condition. Comfortable and wide chair.
Unprofessional manager by the name of Michael far. I requested a refund for a movie and all he did was give me attitude and wouldn't give me a full refund just text stating that it was a family business. If this is really a family business then they would not have a manager like him disrespecting a paying customer especially all I wanted was my money back. Going to be contacting corporate offices expecting that I get a full refund and not return to this place. Been here before most employees are not pleasant places dirty most of the time. I would not recommend this movie theater
Reclining seats!
Dirty disgusting seats. The recliners we sat on where broken. Saw a couple of nice running under our feet. Rude employees. Definitely better theaters 15 miles away.
Love their discount Tuesdays if your a member!
Nice seats. Parking good. Concession service slow. Expensive snscks.
Decent theater with recliner seats. The middle seats are often quite worn and ripped though. Sometimes the staff don't do the best job cleaning in between shows.
It's a good enough place. The seats are recliner based but the screens are little small. The restrooms can be more clean. I like the location a lot. It's right beside the Burlington mall and there are many great restaurants nearby. This makes dinner and movie easier.
Great movie theather. Chairs are really comfortable and the food variety is great. The parking lot is great and have never had issues to find an empty space to park.
I was at Burlington AMC and this guy was approaching me. I had to come closer so I could beat him.
Extremely dirty. This place has many people working but no one is cleaning.;trash receptacles overflowing, carpets look disgusting . The tables outside of MacGuffins are dirty. I can’t do this theater again. It used to be clean. Get new management.
If you meet the guy who works here named tim, say "boogy woogy pollywoggy ump bump fizz!" To him. He'll know what youre talking about. Great theatre, too.
The place has parking and reserved seating. It's fairly clean and the recliners are comfortable.
Cinematic experience includes reserved seating, and reclining automatic chairs. Typical cinema food. Despite how recently the chairs were put in, a few have cracked or damaged covering. A great place to see a movie on the big screen.
What an awesome cinema. Super seats, great sound and a soda machine you do yourself with free refills
Three of us purchased tickets for a one-time Fathom Event at this location. They failed to keep the projection equipment operational and at the last minute, cancelled with no future showing offered. After waiting 25 minutes in-line with other unhappy patrons, the local staff offered passes to other movies we did not want to see, or a partial refund for the tickets and concessions we could not consume. When I refused this partial refund, I was sent to call the AMC Customer Service helpdesk. 3 hours of calling the AMC customer service line and waiting 45 minutes on-hold to talk to staff who tried to get me to call other help-lines, and 2 disconnects while long those hold times. Clearly this theater chain has forgotten it is in a service provision business. Just plain rudeness!!!
Had to watch 25 minutes of trailers before the movie started. The "recliner" seats don't lift your legs all the way up, and are not as comfortable as the Woburn and Lowell seats.
Good ambience, went twice only, never purchased any food seeing they are too pricey!
Not my favorite AMC theater by a long shot but not bad at all for an older facility. Last time in they had some sort of issue preventing service of their full hot food menu but the popcorn I got as an alternative tasted fresh so that was good. Hopefully the issue isn't a common one as it was rather disappointing.
Theaters are clean, staff is pretty good. Kiosks to buy tickets if you don't want to talk to anyone
Went to Burlington AMC Theater to see live stream of DCI competition Thursday night. I was stunned to see just how small theater room 3 was. A total of 8 rows. That's it. Granted the theater chairs recline but eight rows. Ridiculously small and claustrophobic feeling.
Great little theater. Love the seats and love going on 5$ Tuesdays. AMC has a lot of online deals for food and drink too that make going to the movies actually fun again.
The rats at this theater are smart. They don't pay $$$$$$$ for badly-prepared food
Excellent
The seats were comfy and reclined. I do wish the foot came up higher.
Lots of theaters lots of selection and the concession stand is really large
I love this theater. The seats are awesome, and the accessibility options are second to none. If you're Deaf or Hard of Hearing, this is the place to go.
Comfortable seats, food prices are super high.
Where we prefer to go to movies.
Probably one of the best cinemas around they always have the reserved seating which is nice that seats a very relaxing and are in good shape don't see any tears or duct tape or anything like that which is a good thing the concession stand is average prices are kind of high what you expect but they always have first-rate movies and overall just a nice place to go to take in a movie on a rainy day
Just a good place to go to watch a movie.
They closed down the bar and snack stand at 845 on Wednesday when we were there to watch a movie that lasted until 1130...
I had a great time watching Godzilla (although the movie itself left a lot to be desired - like acting lol). I ordered my ticket online with a concession order to be delivered to my assigned seat just after the movie started. I arrived a little early and set up my super comfort seat to recline, and right on time my food appeared in a convenient bag. I purchased the sliders, some chocolate covered raisins, and a bottle of water. The sliders were a little dry, but the rest of it was as advertised. I especially enjoyed the ample elbow room despite people sitting around me. Overall this was a good experience and I kind of want to go watch more movies now.
Love being able reserve seats, the big, reclining seats, good popcorn, nice sized auditoriums, and good parking. It just works!
Nice place and has very comfortable reclining chairs.AMC membership is worth buying if you are a movie person. Membership costs around $20 a month and watch 3 Movies/Week including 3D movies.
Fast ticketing, new reclining seats. I only wish there were more showtimes for popular movies. If you don't buy your tickets ahead of time, the showtime sells out. Its happened to me more than once and while I generally buy ahead, I do like going to buy same day if it's a spontaneous decision.
Great theate . The ev charging is a lie.
Is good but the customer service It is not very good. I was with my daughters and they charged me the mozarelas stick and after 15 minutes they tell me that there is none. they didn't return my money they just told me to take two boxes of candy
This place is in important place to shopping!
This place has mice
The best theater I've ever been to they have a bar in the theater and the chairs are leather reclining seats
This is an older AMC, probably the least appealing in the area compared Methuen, Liberty Tree or Assembly Row. It is older, but does offer stadium seating with coupled seats. The last time I went, one of the two Coke Freestyle machines had nothing in it. The bathroom smelled like a horror movie. Half of the staff was professional, the other half, not so much. Best of all, they FORGOT to start the movie. I got there 5 minutes late, walked into the theater, and...it was idle and empty. Weirdest thing ever. I'm raising them to a 3 because after complaining to three people over 10 minutes about not having a movie (at this point, 10 minutes late), they agreed with my request to skip the previews. I like previews, but would rather finish up on time, so that was good. And we got to be the only people in our theater, which was a much better way to experience a movie.
Nice theater, a lot of good memories here. However, a large group of friends and I all bought opening night tickets for a big release and then found out through refunds in our bank account that we did not have tickets. Apparently, some company bought out the whole theater for the night and they sold tickets anyways. AMC did not inform us of this or make it up to us in any way. As a company, they care more about making money off of 3-D releases or overpriced food than a decent customer experience.
I like this place. I've seen several movies here, in different theatres, and I've had great experiences everytime. If you have the AMC Stubs membership, you can get quite a few perks, plus you can reserve your seat, share it with your friends, order snacks and have them delivered to your seat! How awesome is that!!! Enjoy!
Love The Seats
Spacious seats, but the whole venue was really filthy. And 3 tickets for $53. $35 for popcorn and drinks. Total, $88. Make it worth it, otherwise why would I go? Price bothered me, but cleaning should be attended to, or it's just a really disgusting experience. Soda sugar stuck to shoes. Bathrooms bad too. Gross. We go to the movies a lot, so it's too bad! It was bad the one time we went last year too except the ticket guy was super rude. This time the ticket guy was helpful and nice to us.
Lots of parking, fast service
Great seating and $5.00 Tursdays when you're an AMC Stubs Member like me.
Friendly and peasant staff. I recommend this for friends and family.
Great theatre!! I love that the seats recline so it makes taking the little kids so much more enjoyable. The staff is so so nice our 1 year old didnt make it through the 3 hr avengers movie... obviously.. but we wanted to try for our other kids. The manager came and gave us all reimbursement tickets to come back and see what we wanted. Wow! What great customer service. I love coming here !
Great please to sit back and watch s movie.
Love Tuesday discount movies
Cozy theater and excellent concession stand
It is a bit dirty. It's an okay theatre though.
Reclining seats as usual. Clean theaters.
Good theater but I much prefer the IMAX in Reading... Or even the Showcase cinema in Lowell.
Best AMC in the Boston area
Best seat (4 way adjustable power recliners) of any theater. Front of the place is a little cramped. Theaters are smaller so there are no bad seats. Even all the way in the back.
Comfy seats that have multiple reclining options. Smooth process for buying tickets online and picking up at the theater.
Easy access, new seats, very VIP just without the cost.
Three of us purchased tickets for a one-time Fathom Event at this location. They failed to keep the projection equipment operational and at the last minute, cancelled with no future showing offered. After waiting 25 minutes in-line with other unhappy patrons, the local staff offered passes to other movies we did not want to see, or a partial refund for the tickets and concessions we could not consume. When I refused this partial refund, I was sent to call the AMC Customer Service helpdesk. 3 hours of calling the AMC customer service line and waiting 45 minutes on-hold to talk to staff who tried to get me to call other help-lines, and 2 disconnects while long those hold times. Clearly this theater chain has forgotten it is in a service provision business. Just plain rudeness!!!
Had to watch 25 minutes of trailers before the movie started. The "recliner" seats don't lift your legs all the way up, and are not as comfortable as the Woburn and Lowell seats.
Good ambience, went twice only, never purchased any food seeing they are too pricey!
Not my favorite AMC theater by a long shot but not bad at all for an older facility. Last time in they had some sort of issue preventing service of their full hot food menu but the popcorn I got as an alternative tasted fresh so that was good. Hopefully the issue isn't a common one as it was rather disappointing.
Theaters are clean, staff is pretty good. Kiosks to buy tickets if you don't want to talk to anyone
Went to Burlington AMC Theater to see live stream of DCI competition Thursday night. I was stunned to see just how small theater room 3 was. A total of 8 rows. That's it. Granted the theater chairs recline but eight rows. Ridiculously small and claustrophobic feeling.
Great little theater. Love the seats and love going on 5$ Tuesdays. AMC has a lot of online deals for food and drink too that make going to the movies actually fun again.
The rats at this theater are smart. They don't pay $$$$$$$ for badly-prepared food
Excellent
The seats were comfy and reclined. I do wish the foot came up higher.
Lots of theaters lots of selection and the concession stand is really large
Comfortable seats, food prices are super high.
Where we prefer to go to movies.
Probably one of the best cinemas around they always have the reserved seating which is nice that seats a very relaxing and are in good shape don't see any tears or duct tape or anything like that which is a good thing the concession stand is average prices are kind of high what you expect but they always have first-rate movies and overall just a nice place to go to take in a movie on a rainy day
Just a good place to go to watch a movie.
They closed down the bar and snack stand at 845 on Wednesday when we were there to watch a movie that lasted until 1130...
I had a great time watching Godzilla (although the movie itself left a lot to be desired - like acting lol). I ordered my ticket online with a concession order to be delivered to my assigned seat just after the movie started. I arrived a little early and set up my super comfort seat to recline, and right on time my food appeared in a convenient bag. I purchased the sliders, some chocolate covered raisins, and a bottle of water. The sliders were a little dry, but the rest of it was as advertised. I especially enjoyed the ample elbow room despite people sitting around me. Overall this was a good experience and I kind of want to go watch more movies now.
Love being able reserve seats, the big, reclining seats, good popcorn, nice sized auditoriums, and good parking. It just works!
Nice place and has very comfortable reclining chairs.AMC membership is worth buying if you are a movie person. Membership costs around $20 a month and watch 3 Movies/Week including 3D movies.
Fast ticketing, new reclining seats. I only wish there were more showtimes for popular movies. If you don't buy your tickets ahead of time, the showtime sells out. Its happened to me more than once and while I generally buy ahead, I do like going to buy same day if it's a spontaneous decision.
Great theate . The ev charging is a lie.
Is good but the customer service It is not very good. I was with my daughters and they charged me the mozarelas stick and after 15 minutes they tell me that there is none. they didn't return my money they just told me to take two boxes of candy
This place is in important place to shopping!
This place has mice
The best theater I've ever been to they have a bar in the theater and the chairs are leather reclining seats
This is an older AMC, probably the least appealing in the area compared Methuen, Liberty Tree or Assembly Row. It is older, but does offer stadium seating with coupled seats. The last time I went, one of the two Coke Freestyle machines had nothing in it. The bathroom smelled like a horror movie. Half of the staff was professional, the other half, not so much. Best of all, they FORGOT to start the movie. I got there 5 minutes late, walked into the theater, and...it was idle and empty. Weirdest thing ever. I'm raising them to a 3 because after complaining to three people over 10 minutes about not having a movie (at this point, 10 minutes late), they agreed with my request to skip the previews. I like previews, but would rather finish up on time, so that was good. And we got to be the only people in our theater, which was a much better way to experience a movie.
Nice theater, a lot of good memories here. However, a large group of friends and I all bought opening night tickets for a big release and then found out through refunds in our bank account that we did not have tickets. Apparently, some company bought out the whole theater for the night and they sold tickets anyways. AMC did not inform us of this or make it up to us in any way. As a company, they care more about making money off of 3-D releases or overpriced food than a decent customer experience.
I like this place. I've seen several movies here, in different theatres, and I've had great experiences everytime. If you have the AMC Stubs membership, you can get quite a few perks, plus you can reserve your seat, share it with your friends, order snacks and have them delivered to your seat! How awesome is that!!! Enjoy!
Love The Seats
Spacious seats, but the whole venue was really filthy. And 3 tickets for $53. $35 for popcorn and drinks. Total, $88. Make it worth it, otherwise why would I go? Price bothered me, but cleaning should be attended to, or it's just a really disgusting experience. Soda sugar stuck to shoes. Bathrooms bad too. Gross. We go to the movies a lot, so it's too bad! It was bad the one time we went last year too except the ticket guy was super rude. This time the ticket guy was helpful and nice to us.
Lots of parking, fast service
Great seating and $5.00 Tursdays when you're an AMC Stubs Member like me.
Friendly and peasant staff. I recommend this for friends and family.
Great theatre!! I love that the seats recline so it makes taking the little kids so much more enjoyable. The staff is so so nice our 1 year old didnt make it through the 3 hr avengers movie... obviously.. but we wanted to try for our other kids. The manager came and gave us all reimbursement tickets to come back and see what we wanted. Wow! What great customer service. I love coming here !
Great please to sit back and watch s movie.
Love Tuesday discount movies
Cozy theater and excellent concession stand
A movie theatre.
It is a bit dirty. It's an okay theatre though.
Reclining seats as usual. Clean theaters.
Good theater but I much prefer the IMAX in Reading... Or even the Showcase cinema in Lowell.
Best AMC in the Boston area
Best seat (4 way adjustable power recliners) of any theater. Front of the place is a little cramped. Theaters are smaller so there are no bad seats. Even all the way in the back.
Comfy seats that have multiple reclining options. Smooth process for buying tickets online and picking up at the theater.
Easy access, new seats, very VIP just without the cost.
Pre reserved seats, excellent seats and amenities. Great experience
Didn't enjoy this theatre. If you're going to have reclining seats make them comfortable. There's nothing worse than only going back like 30 degrees. Didn't help the movie was terrible also
Awesome seats and the staff are super nice. My wife and I highly recommend.
Great club now I go almost every Tuesday !!! Very comfy and the popcorn is fresh and yummy!!
Great seating arrangements, but sometimes, it can be quite dirty. So up to you if you want to take a risk. I used to be a great advocate for it, but not after my last movie. :/
Nice place ample amount of parking spots. Screens could be a bit bigger.
The chairs didn't work. Ugh...
Half the seats are torn or broken. This location is a desperate need of a renovation. I am an AMC member, so I frequent several locations, and it will definitely be a while before I come back to this one
The food sales area is very slow. They need more help.
Not bad at all
Movie was great.....
Had to wait one hour for hot dogs which were awful. Seats were comfortable. Service and food were horrible!!!
Comfortable seats. Poor snack delivery.
The place was updated with a bar and very good seats. Very nice!
Most AMC theaters in this state are excellent
This theater has a good movie selection, reclining seats and a reasonably sized bar however it is showing some signs of age/wear
Decent all the way around
The whole experience deserves 5 stars . Sound, picture , ambient light , seating ... will be coming back .
It's small but it's nice .
Great seats, very comfortable. Lobby is dated and small. Dirty
This is the movie theatre I go to. The people are nice, it's clean, and the seats all recline. The AMC in assembly row is much closer to me but this theatre is so much better.
this place is dirty and INVESTED with mice and bugs. never had a good experience here. Sticky seats and cup holders, rude workers especially Joshua the service manager. so blown away by my experience tonight. thankfully got a refund, they will NEVER get my business again!!
Seats are comfortable but bring cleaning wipes with you. The seats are dirty. Once wiped down and we're relaxed the movie experience was pleasant. Not too loud.
Love it there. Recliner chairs so comfortable.
Not bad, except for the lil' mouse running around in our section.
Great but theater didn't smell good at all.
Reclining reserved seats. Not sure when this theater was upgraded but the seats are already showing age. Some seem to recline weird and will hurt your back while others have the "leather" coming off. One thing that always bugs me about this location is that the snack bar is never stocked. The other AMC locations have plenty of the Whisps or nuts or other healthier options stocked all the time. The Burlington location never has anything. If you care, it's pretty annoying.
Nice place. Older than the theater than I'm used to. Seats were comfortable but some ripped. Prices were good. Staff were very friendly and FRESH POPCORN!!! For the last two I'm coming back here from now on!!
The AMC Burlington MA left a big chunk of office staple leather recliner to my 6yo son sat on. The staple was sticking out and gave my 6yo son with a 4 inch bloody cut in the dark. When we reached out to the manager, he tried to lie about finding no object in his inspection. But the house was filled with next show’s audience, he would not be able to check the seat. We insisted to look at the chair to make sure no one stank the seat with needle or infected object. The manager found the sharp outward pointing staples on the leather cover. He explained why it was there as if we should just accept to be cut. Their GM finally reached out 2 days later, stating she will file an incident report. As of now, the Theater offered no apology for their negligence nor did they offer any recovery such as a simple refund. They just told me to wait for their insurance company to contact me. Who knows how many of those staples are lying around. Wasted 6 hours to inspect the chair and in the doctor office. The movie was brilliant but the experience was horrifying. I will never return again.
Theater has been around for a long time, I used to go here in the 90's. The theater has since updated and installed the reclining seats, added a bar in the lobby, and enhanced the snack options. While the facility didn't grow in size the experience has improved and the theater is a good location to take in flick. The screens aren't as big as some theaters and the parking can be a hassle on busy nights, but not bad.
The chairs were very comfortable. I liked reserving my seat
nice chairs
It has comfortable seats but the food and snacks are expensive and not all the screens are the same size
This is a really nice theater with reclining seats
Reserved seats forced by choice. More seats available in theatre. Great screen. Very comfy. Very clean. Sound still too loud (blanks out other theatres?) and non-surround except for brief moments. Constant noise of eating and chatting. Theatre should rent wireless noise-cancelling earphones or watch at home.
Pre reserved seats, excellent seats and amenities. Great experience
Didn't enjoy this theatre. If you're going to have reclining seats make them comfortable. There's nothing worse than only going back like 30 degrees. Didn't help the movie was terrible also
Had vanilla coke in its coke machine - thats all it takes for 5 stars from me!
Awesome seats and the staff are super nice. My wife and I highly recommend.
Great club now I go almost every Tuesday !!! Very comfy and the popcorn is fresh and yummy!!
Great seating arrangements, but sometimes, it can be quite dirty. So up to you if you want to take a risk. I used to be a great advocate for it, but not after my last movie. :/
Nice place ample amount of parking spots. Screens could be a bit bigger.
The chairs didn't work. Ugh...
The food sales area is very slow. They need more help.
Not bad at all
Movie was great.....
Had to wait one hour for hot dogs which were awful. Seats were comfortable. Service and food were horrible!!!
Comfortable seats. Poor snack delivery.
The place was updated with a bar and very good seats. Very nice!
Most AMC theaters in this state are excellent
This theater has a good movie selection, reclining seats and a reasonably sized bar however it is showing some signs of age/wear
Decent all the way around
The whole experience deserves 5 stars . Sound, picture , ambient light , seating ... will be coming back .
It's small but it's nice .
This is the movie theatre I go to. The people are nice, it's clean, and the seats all recline. The AMC in assembly row is much closer to me but this theatre is so much better.
this place is dirty and INVESTED with mice and bugs. never had a good experience here. Sticky seats and cup holders, rude workers especially Joshua the service manager. so blown away by my experience tonight. thankfully got a refund, they will NEVER get my business again!!
Love it there. Recliner chairs so comfortable.
Not bad, except for the lil' mouse running around in our section.
Great but theater didn't smell good at all.
Reclining reserved seats. Not sure when this theater was upgraded but the seats are already showing age. Some seem to recline weird and will hurt your back while others have the "leather" coming off. One thing that always bugs me about this location is that the snack bar is never stocked. The other AMC locations have plenty of the Whisps or nuts or other healthier options stocked all the time. The Burlington location never has anything. If you care, it's pretty annoying.
Nice place. Older than the theater than I'm used to. Seats were comfortable but some ripped. Prices were good. Staff were very friendly and FRESH POPCORN!!! For the last two I'm coming back here from now on!!
The AMC Burlington MA left a big chunk of office staple leather recliner to my 6yo son sat on. The staple was sticking out and gave my 6yo son with a 4 inch bloody cut in the dark. When we reached out to the manager, he tried to lie about finding no object in his inspection. But the house was filled with next show’s audience, he would not be able to check the seat. We insisted to look at the chair to make sure no one stank the seat with needle or infected object. The manager found the sharp outward pointing staples on the leather cover. He explained why it was there as if we should just accept to be cut. Their GM finally reached out 2 days later, stating she will file an incident report. As of now, the Theater offered no apology for their negligence nor did they offer any recovery such as a simple refund. They just told me to wait for their insurance company to contact me. Who knows how many of those staples are lying around. Wasted 6 hours to inspect the chair and in the doctor office. The movie was brilliant but the experience was horrifying. I will never return again.
Theater has been around for a long time, I used to go here in the 90's. The theater has since updated and installed the reclining seats, added a bar in the lobby, and enhanced the snack options. While the facility didn't grow in size the experience has improved and the theater is a good location to take in flick. The screens aren't as big as some theaters and the parking can be a hassle on busy nights, but not bad.
The chairs were very comfortable. I liked reserving my seat
nice chairs
It has comfortable seats but the food and snacks are expensive and not all the screens are the same size
This is a really nice theater with reclining seats
Reserved seats forced by choice. More seats available in theatre. Great screen. Very comfy. Very clean. Sound still too loud (blanks out other theatres?) and non-surround except for brief moments. Constant noise of eating and chatting. Theatre should rent wireless noise-cancelling earphones or watch at home.
Easy access, plenty of parking, clean theathers nice recliner but dirty restrooms
Love love love this theater. Comfy seats, delivery service to your seat. Unfortunately I fall asleep a lot!! A little too comfy!
This theater is a lot smaller than other AMC theaters. The staff was a bit curt and rude, and ushers rushed in to clean the theater as soon as it ended, but that's probably due to short turn around times. It was pretty standard.
Its isn’t like a digital or Dolby, I’ve been to 2 movies last one was for “Nun” (09/08/2018-10:30pm) and I felt like sound from LG soundbar at home sounds better than what they have. I like the reclainer and screen size but without a digital experience .!? whats the point of going there to experience a movie and that too for an horror movie.!!
Messy and under staffed. Good screen and sound though.
Went here with my wife. She was in line getting tickets in the lobby, I decided to get our snacks while she got our tickets. WRONG MOVE!!!!! the person at the snack counter treated me like i was trying to sneak into the movies and told me to get back in line. Keep in mind i am a grown man. After we got our tickets we were treated to another attitude from the ticket guy because we did not thank him for selling us tickets. I cant remember the last time I was treated with such disrespect as an adult. There was only two other people in the lobby so there was no way for me to sneak into a movie. The other couple was visabially appalled by the way I was treated. I will be sure to spread the word of how I was treated here.
Horrible service, not friendly at all. things are missing such as bother for popcorn or simply napkins. When asked about them got very unfriendly answer. Will not go back there
Ttttt6 Tattoo of cc ti tutu t ct tr is
Nice theater...8 bucks for .50 cents worth of popcorn? Must've seen me coming
FIVE STAR SERVICE, MY SON LOST HIS WALLET AND MANAGEMENT WORKED HARD TO HELP US LOCATE IT. HATS OFF TO MANAGER MICHAEL, HE FOUND IT CAUGHT UP INSIDE THE SEAT. FOR FIVE DAYS I CALLED REGARDING THE WALLET, THINKING THE CLEANING CREW MAY EVENTUALLY LOCATE IT AND THEY NEVER ONCE MADE ME FEEL AS THOUGH I WAS A PEST ON THE PHONE. THANK YOU MICHAEL AND BURLINGTON CINEMA!!!
Not enough parking available.
It is a really great place for watching movies.
Awesome seats and amazing concessions, a bit pricey
People very nice and helpful with everything.
Great place to catch a movie. Love the reclining seats
Went in to see Aquaman. Theater was clean and popcorn was good. My only gripe is the seat number aren't marked very well.
Great theater, love the assigned seating and reclining chairs, but the theaters and seats look as if they haven't been cleaned in years. That's the only reason I knocked a star off. Otherwise, great theater.
Great place to take in a movie
Service is really slow. More busy chatting on phone behind counter than trying to work a counter. Seats recline and they are wide.
I like this theater, it has such a laid back atmosphere where can just come and unwind after a long day at work and got lost in a movie. The reclining seats are excellent, the staff are friendly and the theaters themselves are pretty clean.
Kinda dirty but best local theatre
Very good. Has awesome theater with great seats.
This theater has not changed much in the past 20 years that I've been occasionally visiting it. The seats are new, the tired carpeting has been replaced, they got rid of the could arcade machines, and there's now a "bar," but it feels the same: kind of sad, but serviceable. The seating is not stadium style, which is a bummer. The seats recline a little and they're pretty comfy. The screens are mostly quite small. The worst part is that the sound really sucks.
Very comfy for both of us, I am disabled. My only complaint is the noise in the lobby was loud and distracting because the doors were left open. My husband had to leave his backrow seat to go close the theater doors well after the movie began.
Not the best AMC in the area (for newer, better accomodations check the AMC at Assembly Row) but a standard AMC nonetheless. They have a number of standard theaters, no IMAX or Dolby. They usually have no issues with screenings in terms of picture and basic sound quality. But the soda machines are typically out of whatever you're looking for and the bathrooms are hell on Earth. Also, I know it's a movie theater, there's bound to be popcorn spilled all over, and it's dark and we're in New England and it gets cold outside, but this is the only theater in the area where I've actively seen mice running around inside. So either the others hide it better, or this location is just dealing with some issues.
I come here alot... but they really need to do some cleaning and maintenance to the place... especially the seats if its ripped, not working or falling off
It's a pretty good theater overall. It's got the reclining seats and everything and is slightly less crowded than other locations in the area. Bathrooms are always funky, but there's a lot of traffic in a movie theatre bathroom. I've never had an issue or bad experience at the Burlington AMC. Other than the usual issues of having to reserve seats well in advance and having to wait until AMC lists movies times online, which are problems with AMC in general. The Burlington location is solid.
To be honest...I'm not sure what's going on with this theatre. The counter where we ordered food was a hot mess. Dry stains and old receipts everywhere and nothing seemed organized. Both women bathrooms were gross, but one was worse than the other. One smelled like cat pee. Like I said it used to be better maintained and not sure if there is a new mgmt or something but they need to take better care of this place.
Best movie place especially if you are a Stubs member, also recline-able chairs!
Good location, very very friendly and helpful employees. Wish they'd have more options of movies. It seems like week to week they always have 1 movie I want to see, but they aren't showing.
Tired cinema, but comfortable seats.
Great place.. neat and clean..
Saw Cap. Marvel, great 3-D, comfortable seating.... Oh they have rats.
Just off of 95 in Burlington. Ample parking. Ok seating.
Love this theater. Comfortable theater with extensive parking. They have comfy recliner seats and excellent sound system. Online Ticketing system is accurate which has seat map options and allows seat selection. From last couple of years, I along with family and friends have seen movies here several times and it's always great! However, snacks are Expensive like all other theaters.
You can certainly watch a movie but this place was like 1980 and needs a serious updating!
Love it. Amazing seats. Book your seats at home. I got nachos, but they never have jalapenos! :-( They have alcoholic drinks but way too expensive.
Popcorn is Yum.Family Friendly place.Good and comfortable seats.3D movies are shown here.Only Issue is that Lady at Ticket counter can be little Polite and friendly.Eveything else is awesome
Place theater with comfy seats and fairly clean bathrooms. The snack section is just like any other with very high priced items but they also have a couple of "healthy" options.
Love this movie theater
No butter no cares
Easy access, plenty of parking, clean theathers nice recliner but dirty restrooms
Love love love this theater. Comfy seats, delivery service to your seat. Unfortunately I fall asleep a lot!! A little too comfy!
This theater is a lot smaller than other AMC theaters. The staff was a bit curt and rude, and ushers rushed in to clean the theater as soon as it ended, but that's probably due to short turn around times. It was pretty standard.
Its isn’t like a digital or Dolby, I’ve been to 2 movies last one was for “Nun” (09/08/2018-10:30pm) and I felt like sound from LG soundbar at home sounds better than what they have. I like the reclainer and screen size but without a digital experience .!? whats the point of going there to experience a movie and that too for an horror movie.!!
Messy and under staffed. Good screen and sound though.
Went here with my wife. She was in line getting tickets in the lobby, I decided to get our snacks while she got our tickets. WRONG MOVE!!!!! the person at the snack counter treated me like i was trying to sneak into the movies and told me to get back in line. Keep in mind i am a grown man. After we got our tickets we were treated to another attitude from the ticket guy because we did not thank him for selling us tickets. I cant remember the last time I was treated with such disrespect as an adult. There was only two other people in the lobby so there was no way for me to sneak into a movie. The other couple was visabially appalled by the way I was treated. I will be sure to spread the word of how I was treated here.
Horrible service, not friendly at all. things are missing such as bother for popcorn or simply napkins. When asked about them got very unfriendly answer. Will not go back there
Ttttt6 Tattoo of cc ti tutu t ct tr is
Nice theater...8 bucks for .50 cents worth of popcorn? Must've seen me coming
Not enough parking available.
It is a really great place for watching movies.
Awesome seats and amazing concessions, a bit pricey
People very nice and helpful with everything.
Great place to catch a movie. Love the reclining seats
Went in to see Aquaman. Theater was clean and popcorn was good. My only gripe is the seat number aren't marked very well.
Great theater, love the assigned seating and reclining chairs, but the theaters and seats look as if they haven't been cleaned in years. That's the only reason I knocked a star off. Otherwise, great theater.
Great place to take in a movie
Service is really slow. More busy chatting on phone behind counter than trying to work a counter. Seats recline and they are wide.
I like this theater, it has such a laid back atmosphere where can just come and unwind after a long day at work and got lost in a movie. The reclining seats are excellent, the staff are friendly and the theaters themselves are pretty clean.
Kinda dirty but best local theatre
Very good. Has awesome theater with great seats.
This theater has not changed much in the past 20 years that I've been occasionally visiting it. The seats are new, the tired carpeting has been replaced, they got rid of the could arcade machines, and there's now a "bar," but it feels the same: kind of sad, but serviceable. The seating is not stadium style, which is a bummer. The seats recline a little and they're pretty comfy. The screens are mostly quite small. The worst part is that the sound really sucks.
Not the best AMC in the area (for newer, better accomodations check the AMC at Assembly Row) but a standard AMC nonetheless. They have a number of standard theaters, no IMAX or Dolby. They usually have no issues with screenings in terms of picture and basic sound quality. But the soda machines are typically out of whatever you're looking for and the bathrooms are hell on Earth. Also, I know it's a movie theater, there's bound to be popcorn spilled all over, and it's dark and we're in New England and it gets cold outside, but this is the only theater in the area where I've actively seen mice running around inside. So either the others hide it better, or this location is just dealing with some issues.
It's a pretty good theater overall. It's got the reclining seats and everything and is slightly less crowded than other locations in the area. Bathrooms are always funky, but there's a lot of traffic in a movie theatre bathroom. I've never had an issue or bad experience at the Burlington AMC. Other than the usual issues of having to reserve seats well in advance and having to wait until AMC lists movies times online, which are problems with AMC in general. The Burlington location is solid.
Best movie place especially if you are a Stubs member, also recline-able chairs!
Good location, very very friendly and helpful employees. Wish they'd have more options of movies. It seems like week to week they always have 1 movie I want to see, but they aren't showing.
Tired cinema, but comfortable seats.
Great place.. neat and clean..
Saw Cap. Marvel, great 3-D, comfortable seating.... Oh they have rats.
Just off of 95 in Burlington. Ample parking. Ok seating.
Love this theater. Comfortable theater with extensive parking. They have comfy recliner seats and excellent sound system. Online Ticketing system is accurate which has seat map options and allows seat selection. From last couple of years, I along with family and friends have seen movies here several times and it's always great! However, snacks are Expensive like all other theaters.
Nice place. Nice workers.
You can certainly watch a movie but this place was like 1980 and needs a serious updating!
Popcorn is Yum.Family Friendly place.Good and comfortable seats.3D movies are shown here.Only Issue is that Lady at Ticket counter can be little Polite and friendly.Eveything else is awesome
Love this movie theater
No butter no cares