We have all the feddbacks of people like you who purchased the services and products of Regal Hyattsville Royale (Movie Theater) in the state of Maryland.
Now the firm has a score of 4.2 stars over 5 and the score has been calculated on 1177 reviews.
You may have noticed that the average score it has is high, and it's founded on a large number of opinions, so we can think that the rating is quite credible. If many people have bothered to evaluate when they are satisfied, it works.
You know that we don't usually stop to give reviews when these are correct and we usually do it only if we have had a problem or issue...
This Movie Theater is included in the category of Movie theater.
This is my favorite theater for a reason. The people that work here are nice, thec seats are comfortable, and they have a good handle on lines (they kept us moving pretty quickly).
I love coming here. It is never too crowded, the concession stand is always neat but what tops this place is the guy with the long hair at ticketing, he has customer service skills out of this planet. I think the day they let him go, I will stop coming.
If I give this place a 5, I would be lying. It lacks in cashier at busy moments. Restrooms need to be kept up to maintenance and clean. Counters need to be cleaned as much as possible. This is a high paced job behind the counter, not a slow paced environment. The auditorium floor are sometimes slippery.
Went to go see Small Foot with my God-son, the seats have adjustable arm rest so getting a seat that was comfortable was easy. The ticket kiosk were functional and made purchase a snap. All and all a nice theater.
Generally, this is a pretty pleasurable Movie experience. The biggest negative is parking. There is a small garage next door which grants you an hour and a half to two hours for free. However even if a movie starts at 12, it doesn't actually start playing in 12:30 what with previews and commercials. So you really have to figure that in your time, and the end result is that you were going to end up paying for parking that they lower you in with as free. Please keep that in mind.
It's a nice theater not a favorite but its ok
My personal favorite
Best Peruvian chicken in the dmv.
I really loved the place but hated the uncomfortable chairs:( I doubt will be back
Gotta love when movie theatres have unmarked exits and people "getting busy" right behind you. Good Skittles and a good movie though.
Had a 11:15pm Shazam showing on 4/7/19 and was denied entry by the security guard because the theater had closed after I showed up about 10 minutes late to skip the previews. The guard wouldn't even let me talk to a manager. Told me to come back the next day for a refund which is tough to do. I'm a big supporter of Regal and even have Diamond Crown Club status but might have to switch to using AMC after this.
Threate was nice. Never enough help with concessions.
Greatest place on earth
This theater is great. The only issue is that the concessions stand is always too slow -- even when not crowded.
So this was my 1st time visiting this theater and OMG I was blown away. This area is really improving and the theater was the added perk this community needed. With parking just outside the front door and a restaurants all around, this is a perfect spot for date night.
This is a really nice and spacious movie theater. Although its more convenient for me to to to Gallery Place, I will strongly consider making this location my main go too. Also, I was very pleased to hear that they offer discounted ticket and concession stand options. When a business establishment do this, it shows that they care about ALL there patrons, even the ones who belong to lower income classes. The most memorable moment of my customer inquiry experience was the outstanding, patient and personable service I received from Mohamed D. This young man is definitely on his way to the top. Regal Cinemas need to know how fortunate they are for having such a knowledgeable, courteous, authentic and dynamic team player. His people's skills are on 1000 to the tenth POWER!!! He is a great representation of a young, savvy black man presenting himself in a positive manner. Where are the news camera's at, when it comes time to capture moments like this one.
Great theatre. Nice folks. The keep our clean and buffed. They don't have the reclining seats, but the seats are comfortable, rock, and give you plenty of good leg room. It's easy to park and very close to some fabulous restaurants. Love this place!
Triflingest of trifling, I mean there was no sound or picture for 20 MINUTES, just a blank screen, and then they had the AUDACITY to start the movie in the middle as if we could see or hear what had happened before hand. I was disgusted, and if I'm being honest I want my money back i paid for the WHOLE movie, not the movie minus 20 min.
Convenient, lots of screens, multiple showings and late night offerings, plus generally very clean.
Watched incredibles 2. Lots of fun!! Expensive food but what movie theater doesn't have expensive food.
This theatre had only one person at concession stand & he was ticket sales as well. It was 3 pm when we went. I hope this doesn't mean they're getting ready to close down. It's very convenient for us.
This place is close to absolutely everything.. it's also clean and the staff is friendly.
Expensive but comfortible clean
$6 movie Tuesday.. always a favorite for my son and me. Location dated on the inside, no reclining chairs. Very clean, concession a little slow; but all in all a good space. Parking is free for first two hours; but with previews and most movies, you'll end up paying $5 for parking in the garage. Will return.
I paid $25 for a 3-D movie and it was blurry for a half hour or so and I had to tell them so. Because me and my GF always beef about the extra cost of 3-D movies. So I had to! I forgot to complain to get it compted. Aw shucks!
Nice and clean Staff was very helpful an pleasant
Thank you ;) for not be complicated compared to other theaters.
Movies prices are reasonable, but there is always a wait for the snack line never had any problems with this theater
It was good
Great place for date nights. Although they dont allow for cutomera to pre select seats, it's never been an issue.
Decent place to see a movie. Parking sucks.
Can I buy tickets at the gate?
Great place. No buying specific seats, you buy tickets and sit where ever
Great for everyone
Nice and fun place
Theatre is nice but feel that mgm. isn't great. Hate waiting in a line behind people getting food when I just want to get tickets. Yes sometimes when I want food and I have time I do get it. I know you are just trying to get $ but really can you have more than two at concession/ticket counter? have a designated ticket purchase person so I don't have to come 30 minutes before movie to allow for slow ticket purchasing?
I'm not big on purchasing anything from concessions at any movie theater, however once in a while you can't resist. In the case of this theater resist or come an hour early to get through the line in order to see your movie on time. The young man that worked there did an excellent job but clearly management needs to address their staffing issue. I give the young man 10 stars.
Theaters are nice and fortunately today there were 2 concession lines open!!
Love the big scenery.
This is my favorite theater for a reason. The people that work here are nice, thec seats are comfortable, and they have a good handle on lines (they kept us moving pretty quickly).
I love coming here. It is never too crowded, the concession stand is always neat but what tops this place is the guy with the long hair at ticketing, he has customer service skills out of this planet. I think the day they let him go, I will stop coming.
If I give this place a 5, I would be lying. It lacks in cashier at busy moments. Restrooms need to be kept up to maintenance and clean. Counters need to be cleaned as much as possible. This is a high paced job behind the counter, not a slow paced environment. The auditorium floor are sometimes slippery.
Went to go see Small Foot with my God-son, the seats have adjustable arm rest so getting a seat that was comfortable was easy. The ticket kiosk were functional and made purchase a snap. All and all a nice theater.
Generally, this is a pretty pleasurable Movie experience. The biggest negative is parking. There is a small garage next door which grants you an hour and a half to two hours for free. However even if a movie starts at 12, it doesn't actually start playing in 12:30 what with previews and commercials. So you really have to figure that in your time, and the end result is that you were going to end up paying for parking that they lower you in with as free. Please keep that in mind.
It's a nice theater not a favorite but its ok
Best Peruvian chicken in the dmv.
I really loved the place but hated the uncomfortable chairs:( I doubt will be back
Gotta love when movie theatres have unmarked exits and people "getting busy" right behind you. Good Skittles and a good movie though.
Had a 11:15pm Shazam showing on 4/7/19 and was denied entry by the security guard because the theater had closed after I showed up about 10 minutes late to skip the previews. The guard wouldn't even let me talk to a manager. Told me to come back the next day for a refund which is tough to do. I'm a big supporter of Regal and even have Diamond Crown Club status but might have to switch to using AMC after this.
Threate was nice. Never enough help with concessions.
Greatest place on earth
This theater is great. The only issue is that the concessions stand is always too slow -- even when not crowded.
So this was my 1st time visiting this theater and OMG I was blown away. This area is really improving and the theater was the added perk this community needed. With parking just outside the front door and a restaurants all around, this is a perfect spot for date night.
Great theatre. Nice folks. The keep our clean and buffed. They don't have the reclining seats, but the seats are comfortable, rock, and give you plenty of good leg room. It's easy to park and very close to some fabulous restaurants. Love this place!
Convenient, lots of screens, multiple showings and late night offerings, plus generally very clean.
This place is close to absolutely everything.. it's also clean and the staff is friendly.
Expensive but comfortible clean
I paid $25 for a 3-D movie and it was blurry for a half hour or so and I had to tell them so. Because me and my GF always beef about the extra cost of 3-D movies. So I had to! I forgot to complain to get it compted. Aw shucks!
Nice and clean Staff was very helpful an pleasant
Movies prices are reasonable, but there is always a wait for the snack line never had any problems with this theater
It was good
Great place for date nights. Although they dont allow for cutomera to pre select seats, it's never been an issue.
Decent place to see a movie. Parking sucks.
I went on a friday and there were no personel at the front desk and only 2/3 kiosks were working.
Can I buy tickets at the gate?
Great place. No buying specific seats, you buy tickets and sit where ever
Great for everyone
Nice and fun place
I'm not big on purchasing anything from concessions at any movie theater, however once in a while you can't resist. In the case of this theater resist or come an hour early to get through the line in order to see your movie on time. The young man that worked there did an excellent job but clearly management needs to address their staffing issue. I give the young man 10 stars.
Theaters are nice and fortunately today there were 2 concession lines open!!
Love the big scenery.
I love it!! The theater looks nice, food also good. Great place to go
In ordered a medium popcorn and a medium fanta orange soda. It was very good. Marvel's The Avengers Endgame was fantastic
Coming in the theater was fine. Even purchasing my tickets were great. But however the concession stand was backed up and we stood in line for 30 minutes. Then after that we waited for our food for and additional 25 minutes. Missing 35 minutes of the movie. My movie experience was not the best at all..
A convinient place to visit near by the pg mall
I was itching when I left very uncomfortable seats
Love the movies but sometimes guess can be loud here.
Love the theater, but not the parking if the move is over 2hrs you have to pay for parking
Had a wonderful experience as always. Staff very custom service friendly. That is want I want when I am spending my money in your establishment. Place was neat and clean. Not a rowdy crowd plus security is on hand. This is where I enjoy taking people I love for them to enjoy themselves without any drama!!!
Regal Cinemas Hyattsville Royale 14 has some really good movies playing but also the prices arent so bad .
Always seem to have a good time. Either during a weekday or weekend. Friendly service all the time.
Clean, pleasant staff, spacious.
The theater was completely empty. I felt like I had my own theater
Saw Toy Story 4 great movie
I like this theater it's not too busy
Nice place, not enough staff
Best movie theater around
The seats are a bit uncomfortable I guess after going to AMC in Wheaton several times with the ones that recline, I had a hard time getting comfortable. I ran into a few customers that were disruptive. I heard like three different adults/parents using alot of profanity at their children which is one thing I can't stand!!!! I don't think I want to go back especially with my children.
This place has a great atmosphere and the seating is very nice, but the FOOD IS PRICEY!!!!
A very nice cinema. Not the newest but with flair. The sound is pretty nice but mabey a bit too loud.
Very nice clean theater! Great location also.
Great time at the movies with my daughter! Very nice theatre with great location. Bonchon's afterwards right outside the door!!
Very nice tbh. It's clean, pretty pretty, and the staff are fine. The thing is that it's not in the best area so there's usually a drunk guy roaming outside. One time i was walking there with a friend and this random drunk starting speed walking towards us and only stopped following us until we ran into a close store
The bathrooms were EXTREAMLY dirty.
This place is unprofessional, they typically have one person to purchase tickets from in person. The food area never really an issue there. The females who work here have terrible customer service especially to young adults and minors.
Nice theater, I saw movies
Purchased tickets at kios. Skipped the line and found good seats.
Convenient.
The theater we sat in was very large and clean. The concession line moved rather quickly given the fact there were two cashiers working on a saturday night. I especially like how they validate parking since we have to pay.
Very nice.
I love this theater. I am going to love it more when they get the reserved reclined seating.
It's a simple, cozy movie theater. Nothing too fancy, which is just how I like it.
It is a great theater, but sometimes not enough help at concessions.
wonderful theater i see a lot of movies here. they're not all lame like silver spring this is the best theater
Great spot . Good for kids . Clean .
This theater is my favorite for a low-key date night. The location is great because there are several casual dining options nearby. Peak times are weekends so if you're not fond of packed theaters just catch a weekday showing. The staff are pretty friendly and I've never had any service issues.
Its too cold in the theater. Feels like 50 degree in there. You get freezed while watching the movie. Thats why i give 3 stars Apart from that...its good place for movies.
Is a great movie theater just needs help service a little slow.
all I have to say is, its not fancy like the newer theaters, but its REALLY good and when you watch a movie you either get stuck with a respectful group of quiet people, or a group of some quiet people and some people who make jokes about the movie, which usually are funny.
No AC in the theater but the team handled it perfectly!
Get the Regal app and buy tickets through it before 4pm and tickets are $6.60. Nice clean theaters and never over crowded even for opening night.
I love it!! The theater looks nice, food also good. Great place to go
In ordered a medium popcorn and a medium fanta orange soda. It was very good. Marvel's The Avengers Endgame was fantastic
Coming in the theater was fine. Even purchasing my tickets were great. But however the concession stand was backed up and we stood in line for 30 minutes. Then after that we waited for our food for and additional 25 minutes. Missing 35 minutes of the movie. My movie experience was not the best at all..
A convinient place to visit near by the pg mall
I was itching when I left very uncomfortable seats
Love the movies but sometimes guess can be loud here.
You all have a bad costumer service. Just not the screen for BTS movie was not working We missed the beginning! Yet they didn't rewind it
Love the theater, but not the parking if the move is over 2hrs you have to pay for parking
Had a wonderful experience as always. Staff very custom service friendly. That is want I want when I am spending my money in your establishment. Place was neat and clean. Not a rowdy crowd plus security is on hand. This is where I enjoy taking people I love for them to enjoy themselves without any drama!!!
Regal Cinemas Hyattsville Royale 14 has some really good movies playing but also the prices arent so bad .
Always seem to have a good time. Either during a weekday or weekend. Friendly service all the time.
Clean, pleasant staff, spacious.
The theater was completely empty. I felt like I had my own theater
Saw Toy Story 4 great movie
I like this theater it's not too busy
Nice place, not enough staff
Best movie theater around
The seats are a bit uncomfortable I guess after going to AMC in Wheaton several times with the ones that recline, I had a hard time getting comfortable. I ran into a few customers that were disruptive. I heard like three different adults/parents using alot of profanity at their children which is one thing I can't stand!!!! I don't think I want to go back especially with my children.
This place has a great atmosphere and the seating is very nice, but the FOOD IS PRICEY!!!!
A very nice cinema. Not the newest but with flair. The sound is pretty nice but mabey a bit too loud.
Very nice clean theater! Great location also.
Great time at the movies with my daughter! Very nice theatre with great location. Bonchon's afterwards right outside the door!!
Very nice tbh. It's clean, pretty pretty, and the staff are fine. The thing is that it's not in the best area so there's usually a drunk guy roaming outside. One time i was walking there with a friend and this random drunk starting speed walking towards us and only stopped following us until we ran into a close store
The bathrooms were EXTREAMLY dirty.
This place is unprofessional, they typically have one person to purchase tickets from in person. The food area never really an issue there. The females who work here have terrible customer service especially to young adults and minors.
Nice theater, I saw movies
Purchased tickets at kios. Skipped the line and found good seats.
Convenient.
The theater we sat in was very large and clean. The concession line moved rather quickly given the fact there were two cashiers working on a saturday night. I especially like how they validate parking since we have to pay.
Very nice.
I love this theater. I am going to love it more when they get the reserved reclined seating.
It's a simple, cozy movie theater. Nothing too fancy, which is just how I like it.
wonderful theater i see a lot of movies here. they're not all lame like silver spring this is the best theater
Great spot . Good for kids . Clean .
This theater is my favorite for a low-key date night. The location is great because there are several casual dining options nearby. Peak times are weekends so if you're not fond of packed theaters just catch a weekday showing. The staff are pretty friendly and I've never had any service issues.
Its too cold in the theater. Feels like 50 degree in there. You get freezed while watching the movie. Thats why i give 3 stars Apart from that...its good place for movies.
Is a great movie theater just needs help service a little slow.
all I have to say is, its not fancy like the newer theaters, but its REALLY good and when you watch a movie you either get stuck with a respectful group of quiet people, or a group of some quiet people and some people who make jokes about the movie, which usually are funny.
Most theaters have premium seating and for the location of this theater not to have premium seating is a small let down. Also tried the popcorn and it was definitely old and not fresh.
No AC in the theater but the team handled it perfectly!
Get the Regal app and buy tickets through it before 4pm and tickets are $6.60. Nice clean theaters and never over crowded even for opening night.
Nice place but need to fix the popcorn lines
It was really nice. There was a wait for getting concessions, but it seemed like they're understaffed. I really enjoyed the movie, the chairs were comfortable, and the theater itself looks really professional.
It was clean but cant wait until assigned seating.
Never too crowded or noisy
Overall this is a nice, clean theater. Ticket price was very reasonable and the theater wasn't packed, even on the weekend.
Terrible customer service. This movie theater will not get any business from me ever again. My school took our summer camp kids to see a $1 movie today. My co-worker called yesterday to verify. She was told the wrong information by one of the employees, as to the start time and movie showings for a $1. When we got there, we were told that the movie had already started, an hour earlier. The manager, Taylor was not helpful at all and basically said there was nothing she could do. She had an "I don't care" attitude. Wait a min, aren't you the manager?! So, I will be calling corporate and reporting this problem. They have no information posted in the theater about the $1 movies being shown at their theater.
Very spacious, love that it clean.. Sundays are quiet here. Customer Service was very nice. Really enjoyed the movies. I will be back soon
Always go to Kingstowne Regal love that place.
Great location for people like me that live right up the street. A guy named Christopher is not only cute but has great customer service. The only negative are the loud mouths that come to watch movies. Didn't they use to have those guards that silenced people with their flash lights?
Been coming to this theater for years and have never had an issue. Adult tickets are $13, matinee is $11. They have regular seating which definitely needs to be updated to keep up with others but they aren't uncomfortable. I'm not sure if this location participates in $5 Tuesdays. Concession prices are ridiculous. Nice staff. Clean bathroom and theater house. The location is in a small town centre with a mall & metro station right across the street. A lot of eateries in the small town centre.
Love this theater dispite the fact they have not updated to recliners. The screens are large and the lobby spacious. Unfortunately the concession stand is slow and the popcorn is never hot. The theater is extremely clean and on Tuesdays all shows are $6.00 with your Regal club card.
Movie theater is great especially for early shows.
Great theatre, ample choice for food, seats do not recline though
Ok theatre. No problems this far with my visits. Not usually very crowded unless it's a newer movie and you go opening weekend.
Concession stand was very slow (only one attendant working the entire stand) and he had a very low attention span. Otherwise theater and restroom s were clean. Overall experience was good.
The concession line took entirely too long.
I had a great first date in this awsome place, and now am married to the same person. This cinema is part of our love story, the staff were polite and did an awesome service.
Pricey, low quality seating, screen image is large and good, lines at the food counter are ridiculous and cashiers are extra super slow. If you do get food make sure to arrive a pretty good amount of time before your movie starts (especially on weekends, probably not on weekdays). Only Wheelchair seating is all the way at the bottom.
Great experience great staff from what I observed clean restrooms four stars versus five because there's something about the parking I'm not a fan of
Movie theater was fine just odd to see a armed security or officer at a movie theater
13.75$ ticket for Spiderman far from home. Seats are ok, don't recline. Parking near the Mall is free for first 2 hours and $5 for third hour.
Didn't take any photos. The theater and sound system are really nice.
It's a nice big movie theater with many screening rooms and they keep it clean too.
Exciting place to hang out
Where do I begin.... I purchase my tickets online and arrived more than 30 minutes early for my movie. I went straight to concessions for my usually popcorn, nachos and drink. I waited more than 30 minutes in line only to receive burnt popcorn, cold nacho cheese and only two selections of soda (which I do not like) and missed previews and about five minutes of the movie. This place is badly unorganized and this all happened on a weekend day at 4 pm.
I am very disappointed. My husband and I went in to see the 330 showing for Glass. Unfortunately due to several teenaged children being disruptive, I was not able to enjoy the movie. I would love to continue to patronize this location because it's close to my home but I'm having my doubts. Some things definitely need to change.
dirty and AC is too high, thusly too cold. venue is understaffed for peak audience flow so you have to wait in the inevitable line for poor choices in snacks
You cannot reach a human being at this theater by phone. Only voicemail hell at the central number. If they don’t understand you the computer hangs up on you. I wanted to know if they were open on this snow day. A computer can’t tell me that.
We had a cashier named Bennett that was super nice. Nowadays, we don't get pleasant customer service. But this guy was made the experience of going to the movies awesome.. I dont usually write reviews unless service is bad or spectacular.. and this was a spectacular experience.
I always get a good seat, the bathrooms and theaters are always clean. The staff are nice too! The seats don't recline, but they are still really comfy! A nice place to spend an afternoon or evening.
Great aesthetic, new theater, very clean. We saw Downton Abbey here and liked it so much we came back and saw it again. The sound was adjusted perfectly-- not blowing our ears out-- so important to enjoy a movie!! Staff were professional and helpful. Thanks, Hyattsville Royale!
Great place to come where its first come, first served in getting good seats when a really good anticipated movie begins. No seat reservations which is a plus on movie premiere for last minute planning goers. Parking garages, is not free around here. Make sure when you get your parking card to get a discounted fee from regal theatre by the customer service area.
Loved my experience, however there was not alot of choices for movies.
The movie US started 20 minutes late and someone forget to dim the lights. I validated parking, but I still had to pay $5. I will never go back to this theater!!
Love the movies, but they dont have parking for free.
While it's one of the few theaters remaining with stadium-style seating, it was a positive experience.
Concessions: friday night, 7:30 movie. Showed up early because I know it will be crowded. Even then, they only have two registers open with at least 15 people in each line. Either open another register or have a line specifically for candy and popcorn and then another for food.
Nice thearter
Nice place but need to fix the popcorn lines
It was really nice. There was a wait for getting concessions, but it seemed like they're understaffed. I really enjoyed the movie, the chairs were comfortable, and the theater itself looks really professional.
It was clean but cant wait until assigned seating.
Never too crowded or noisy
Overall this is a nice, clean theater. Ticket price was very reasonable and the theater wasn't packed, even on the weekend.
Terrible customer service. This movie theater will not get any business from me ever again. My school took our summer camp kids to see a $1 movie today. My co-worker called yesterday to verify. She was told the wrong information by one of the employees, as to the start time and movie showings for a $1. When we got there, we were told that the movie had already started, an hour earlier. The manager, Taylor was not helpful at all and basically said there was nothing she could do. She had an "I don't care" attitude. Wait a min, aren't you the manager?! So, I will be calling corporate and reporting this problem. They have no information posted in the theater about the $1 movies being shown at their theater.
Very spacious, love that it clean.. Sundays are quiet here. Customer Service was very nice. Really enjoyed the movies. I will be back soon
Always go to Kingstowne Regal love that place.
Great location for people like me that live right up the street. A guy named Christopher is not only cute but has great customer service. The only negative are the loud mouths that come to watch movies. Didn't they use to have those guards that silenced people with their flash lights?
Been coming to this theater for years and have never had an issue. Adult tickets are $13, matinee is $11. They have regular seating which definitely needs to be updated to keep up with others but they aren't uncomfortable. I'm not sure if this location participates in $5 Tuesdays. Concession prices are ridiculous. Nice staff. Clean bathroom and theater house. The location is in a small town centre with a mall & metro station right across the street. A lot of eateries in the small town centre.
Movie theater is great especially for early shows.
Great theatre, ample choice for food, seats do not recline though
Ok theatre. No problems this far with my visits. Not usually very crowded unless it's a newer movie and you go opening weekend.
I had a great first date in this awsome place, and now am married to the same person. This cinema is part of our love story, the staff were polite and did an awesome service.
Pricey, low quality seating, screen image is large and good, lines at the food counter are ridiculous and cashiers are extra super slow. If you do get food make sure to arrive a pretty good amount of time before your movie starts (especially on weekends, probably not on weekdays). Only Wheelchair seating is all the way at the bottom.
Great experience great staff from what I observed clean restrooms four stars versus five because there's something about the parking I'm not a fan of
Movie theater was fine just odd to see a armed security or officer at a movie theater
13.75$ ticket for Spiderman far from home. Seats are ok, don't recline. Parking near the Mall is free for first 2 hours and $5 for third hour.
Didn't take any photos. The theater and sound system are really nice.
It's a nice big movie theater with many screening rooms and they keep it clean too.
Exciting place to hang out
Where do I begin.... I purchase my tickets online and arrived more than 30 minutes early for my movie. I went straight to concessions for my usually popcorn, nachos and drink. I waited more than 30 minutes in line only to receive burnt popcorn, cold nacho cheese and only two selections of soda (which I do not like) and missed previews and about five minutes of the movie. This place is badly unorganized and this all happened on a weekend day at 4 pm.
I am very disappointed. My husband and I went in to see the 330 showing for Glass. Unfortunately due to several teenaged children being disruptive, I was not able to enjoy the movie. I would love to continue to patronize this location because it's close to my home but I'm having my doubts. Some things definitely need to change.
dirty and AC is too high, thusly too cold. venue is understaffed for peak audience flow so you have to wait in the inevitable line for poor choices in snacks
You cannot reach a human being at this theater by phone. Only voicemail hell at the central number. If they don’t understand you the computer hangs up on you. I wanted to know if they were open on this snow day. A computer can’t tell me that.
We had a cashier named Bennett that was super nice. Nowadays, we don't get pleasant customer service. But this guy was made the experience of going to the movies awesome.. I dont usually write reviews unless service is bad or spectacular.. and this was a spectacular experience.
I always get a good seat, the bathrooms and theaters are always clean. The staff are nice too! The seats don't recline, but they are still really comfy! A nice place to spend an afternoon or evening.
Great place to come where its first come, first served in getting good seats when a really good anticipated movie begins. No seat reservations which is a plus on movie premiere for last minute planning goers. Parking garages, is not free around here. Make sure when you get your parking card to get a discounted fee from regal theatre by the customer service area.
Loved my experience, however there was not alot of choices for movies.
The movie US started 20 minutes late and someone forget to dim the lights. I validated parking, but I still had to pay $5. I will never go back to this theater!!
Love the movies, but they dont have parking for free.
While it's one of the few theaters remaining with stadium-style seating, it was a positive experience.
Concessions: friday night, 7:30 movie. Showed up early because I know it will be crowded. Even then, they only have two registers open with at least 15 people in each line. Either open another register or have a line specifically for candy and popcorn and then another for food.
Nice thearter
Conveniently located, but some guy cut in line ahead of us at the snack counter. So we spent 20 minutes ordering and waiting for a pretzel. Then the seat I sat in smelled like the previous visitor hadn't showered in weeks. We should have moved but didn't want to interupt. Well, actually, I shouldn't have had to deal with it in the first place. This place needs to be maintained better and the staff shouldn't be afraid of the customers and let them walk all over other patrons.
Ample parking and a large well run theater
Decent. Just don't order hot food. It takes forever.
At one point when the theater was fairly new it was really nice. Now it's a playground for a lot of teenagers that talk more than view the movies. Had this experience more than once!!!...
Good seats good movies good food
Movie was good. Bur the seats need to br updated to the recliners. That would have made this place awesome
Concession stand is too slow
1st time and was not disappointed. I like the seats
Nice and clean but no reclining seats
My favorite movie theater.
Love this place
I saw Teen Titans Go! To The Movies at 10am on June 26th for a special summer $1 showing. The theater was really nice overall, nice, big, and fancy with a decent screen size. The speakers were really good as well! Tho it's not the theater itself I had a problem with...I definitely had a problem with the people I shared it with. There were about 5-6 summer camps in the theater with me, and they were all really noisy, rude, and disruptive throughout the movie. No one did anything about it either and I was disgusted by the state they left this theater in! Walk in, beautiful; walk out, trashed. Only problem I had with the place was the people, but overall it was fine. Conclusion...beautiful place, terrible people.
Love this movie theater! For a while when it first opened it was the best kept secret in Hyattsville with minimal waits in line for tickets and concessions, however, now there are long lines, much longer than I wish to wait. However, there are kiosks located in the lobby to purchase your tickets as well as on the Regal app where you can sign up to earn points for free popcorn, soda, movie tickets and upgrades for money spent during each Regal visit. The theater is clean with validation up to 2 hours for parking in the garage across the street which gets a little crowded with a short wait exiting the garage. Oh and Tuesday is the new Friday/Saturday with ALL MOVIES $6.00 ALL DAY. You cant beat that!!! Exceptionally great for date night! Nice restaurants also adjacent to the establishment and the neighboring area.
They need the recliners. The service at the food stands was not so great. That Person was a.little angry.
Very nice, large, facility. Seating was comfortable. Ticketing and entry to the show was very easy
Good place to go
This is fantastic theater and. Brian and Takesha and Amy are great workers. The popcorn and soda were delicious and delivered with a smile. The people who work at the theater are friendly and seem too nice to be true because the people who attend this theater are so of the most crass and over dressed people I have ever seen and I have gone to movie houses all over the world. The citizens that Prince George’s county produces are impatient, unable to behave in a theater and have no manners. This locality should be shamed of itself
Convenient parking, friendly staff, no lounge seating.
Hubby and I went for a 5pm show on a Monday. Not your typical movie night, but there were plenty of other patrons. There was one person working the concessions, and he was obviously overwhelmed. A manager came over after we had been waiting in line several minutes. She started getting customers their orders, but did not open another cash register. This caused the one worker to get even more backed up, and the poor guy looked like he was going in circles trying to help so many people at once. Once we got our drinks, we went into the theater, and that particular auditorium was filthy and smelled like feet. It had not been cleaned after the last movie. On top of this, it was also much warmer than the hallway outside. I mentioned this to the ticket taker, and it eventually cooled down a little.
Parking in the Garage $5.00, Movie Tickets pricey,Concession Stand very expensive the seating,Bathroom and staff was fine.
Took my Granddaughter to see Ralph Wrecks the Internet. We all enjoyed the movie and our overall experience.
Neg: No reserved seats, no footrests or cool recliners, garage parking(need to remember to validate and pay), the food lines take FOREVER and it's average, more expensive than other theatres. Pos: There is a good amount of movies available at once, especially popular films and quality is pretty good. Seats are comfortable and rock a bit. Many clean bathrooms, facility as a whole is usually very clean and looks nice. Some food places nearby offer discounts for going after a movie.
Staff was nice but if you're deaf DO NOT GO HERE. Their glasses don't have a charge.
Service at the concession stand was great. It started out slow, but they opened another line so that we did not have to wait. The young lady that waited on us was fantastic. Sometimes when it's the last Sunday night show they get lazy, but not here. They were amazing. Everyone was very helpful and pleasant. Even the Security guards.
Big and well designed. Parking across the street 2 hrs free, then 5$. Seats very comfortable.
Great time! Clean and comfortable!
There was a blackout but we watch the movie but 5 minutes where left before the blackout.
Staff was professional, place was clean, food great and it wasn't crowded.
I love this place, it always gives me a great experience.
Great movie theater, I am a Crown Member~
Always have a good time when I go to Regal Cinemas Hyattsville 14.
Very clean and big no reclining seats though
Was great movie room 9 was dirty had old cups and food warps on The floor other thank that the movie was fantastic walk with some tissue service was great . Lls
Theatre is fine, but we recommend allowing an extra 20+ minutes if you plan on concessions. They seem to be consistently understaffed and the staff they do have seems to under-care. (Especially if your order involves something outside of normal cinema fair. We ordered a burger and chicken tenders. Took an eternity and be warned, the burger came bare, just a patty and bun ... no pickles, catch-up, or mustard.
I'm 63 and on a first date. My date was great, Movie was good, theater was nice and clean, (I enjoyed the rocker feature of the seats). The theater lobby was nice and clean. My only problem was there was no one at the concession stand (Even though we didn't want anything), and there were no ticket attendants in the lobby. I bought my ticket online. Instructions said take to ticket person and they would scan the bar code. We went all the way in to the theater. I turned around and went to the ticket desk and the young man scanned my bar code. Situation a little confusing, but it all worked out. Thanks Regal !! She wants to come back again. Happy New Year.
Nice atmosphere...great employees...fresh popcorn
I took my kid to watch the latest Spider-Man movie and it went ok. Some people behind us answered their phones twice during the movie and it’s just frustrating. Service at the convenience stands could be better, but the place is well maintained and clean.
This theater is great, every girl i meet i take em here and just chillax. This place got me in 7 relashionships on the past 2 years I recommend this one!
Always a nice and clean theatre. No riff raff behavior is confoned. Police is housed on the spot. Love the popcorn, nachos and icee drinks.
Nice theatre
Huge theater! Many movies playing + they have 1 $ movies for kids on Tus and Wed on July and August!!! So much fun!!!
Packed! Need free parking
As of March 12, 2019, theater 1 for the showing of Captain Marvel had horrible sound issues. During loud portions of the movie, the front right had an intrusive metal rattling. Do not recommend watching any movie in theater 1.
Ample parking and a large well run theater
Decent. Just don't order hot food. It takes forever.
At one point when the theater was fairly new it was really nice. Now it's a playground for a lot of teenagers that talk more than view the movies. Had this experience more than once!!!...
Good seats good movies good food
Movie was good. Bur the seats need to br updated to the recliners. That would have made this place awesome
Concession stand is too slow
1st time and was not disappointed. I like the seats
Nice and clean but no reclining seats
My favorite movie theater.
Love this place
I saw Teen Titans Go! To The Movies at 10am on June 26th for a special summer $1 showing. The theater was really nice overall, nice, big, and fancy with a decent screen size. The speakers were really good as well! Tho it's not the theater itself I had a problem with...I definitely had a problem with the people I shared it with. There were about 5-6 summer camps in the theater with me, and they were all really noisy, rude, and disruptive throughout the movie. No one did anything about it either and I was disgusted by the state they left this theater in! Walk in, beautiful; walk out, trashed. Only problem I had with the place was the people, but overall it was fine. Conclusion...beautiful place, terrible people.
Love this movie theater! For a while when it first opened it was the best kept secret in Hyattsville with minimal waits in line for tickets and concessions, however, now there are long lines, much longer than I wish to wait. However, there are kiosks located in the lobby to purchase your tickets as well as on the Regal app where you can sign up to earn points for free popcorn, soda, movie tickets and upgrades for money spent during each Regal visit. The theater is clean with validation up to 2 hours for parking in the garage across the street which gets a little crowded with a short wait exiting the garage. Oh and Tuesday is the new Friday/Saturday with ALL MOVIES $6.00 ALL DAY. You cant beat that!!! Exceptionally great for date night! Nice restaurants also adjacent to the establishment and the neighboring area.
They need the recliners. The service at the food stands was not so great. That Person was a.little angry.
Very nice, large, facility. Seating was comfortable. Ticketing and entry to the show was very easy
Good place to go
This is fantastic theater and. Brian and Takesha and Amy are great workers. The popcorn and soda were delicious and delivered with a smile. The people who work at the theater are friendly and seem too nice to be true because the people who attend this theater are so of the most crass and over dressed people I have ever seen and I have gone to movie houses all over the world. The citizens that Prince George’s county produces are impatient, unable to behave in a theater and have no manners. This locality should be shamed of itself
Convenient parking, friendly staff, no lounge seating.
Hubby and I went for a 5pm show on a Monday. Not your typical movie night, but there were plenty of other patrons. There was one person working the concessions, and he was obviously overwhelmed. A manager came over after we had been waiting in line several minutes. She started getting customers their orders, but did not open another cash register. This caused the one worker to get even more backed up, and the poor guy looked like he was going in circles trying to help so many people at once. Once we got our drinks, we went into the theater, and that particular auditorium was filthy and smelled like feet. It had not been cleaned after the last movie. On top of this, it was also much warmer than the hallway outside. I mentioned this to the ticket taker, and it eventually cooled down a little.
Parking in the Garage $5.00, Movie Tickets pricey,Concession Stand very expensive the seating,Bathroom and staff was fine.
Took my Granddaughter to see Ralph Wrecks the Internet. We all enjoyed the movie and our overall experience.
Neg: No reserved seats, no footrests or cool recliners, garage parking(need to remember to validate and pay), the food lines take FOREVER and it's average, more expensive than other theatres. Pos: There is a good amount of movies available at once, especially popular films and quality is pretty good. Seats are comfortable and rock a bit. Many clean bathrooms, facility as a whole is usually very clean and looks nice. Some food places nearby offer discounts for going after a movie.
Staff was nice but if you're deaf DO NOT GO HERE. Their glasses don't have a charge.
Service at the concession stand was great. It started out slow, but they opened another line so that we did not have to wait. The young lady that waited on us was fantastic. Sometimes when it's the last Sunday night show they get lazy, but not here. They were amazing. Everyone was very helpful and pleasant. Even the Security guards.
Big and well designed. Parking across the street 2 hrs free, then 5$. Seats very comfortable.
Great time! Clean and comfortable!
There was a blackout but we watch the movie but 5 minutes where left before the blackout.
Staff was professional, place was clean, food great and it wasn't crowded.
I love this place, it always gives me a great experience.
Great movie theater, I am a Crown Member~
Always have a good time when I go to Regal Cinemas Hyattsville 14.
Very clean and big no reclining seats though
Was great movie room 9 was dirty had old cups and food warps on The floor other thank that the movie was fantastic walk with some tissue service was great . Lls
Theatre is fine, but we recommend allowing an extra 20+ minutes if you plan on concessions. They seem to be consistently understaffed and the staff they do have seems to under-care. (Especially if your order involves something outside of normal cinema fair. We ordered a burger and chicken tenders. Took an eternity and be warned, the burger came bare, just a patty and bun ... no pickles, catch-up, or mustard.
I'm 63 and on a first date. My date was great, Movie was good, theater was nice and clean, (I enjoyed the rocker feature of the seats). The theater lobby was nice and clean. My only problem was there was no one at the concession stand (Even though we didn't want anything), and there were no ticket attendants in the lobby. I bought my ticket online. Instructions said take to ticket person and they would scan the bar code. We went all the way in to the theater. I turned around and went to the ticket desk and the young man scanned my bar code. Situation a little confusing, but it all worked out. Thanks Regal !! She wants to come back again. Happy New Year.
Nice atmosphere...great employees...fresh popcorn
I took my kid to watch the latest Spider-Man movie and it went ok. Some people behind us answered their phones twice during the movie and it’s just frustrating. Service at the convenience stands could be better, but the place is well maintained and clean.
This theater is great, every girl i meet i take em here and just chillax. This place got me in 7 relashionships on the past 2 years I recommend this one!
The movie was great! The fact that there was only one person behind the counter doing everything was rediculous. She was great amd had a wonderful attitude in spite of the lack of help she had. I thought it was unfair to the the young lady that was there basically by herself. The managers were no where to be found. The only aother person I saw was the guy outside sweeping. Poor management that's why I gave this theatre a 3 star rating.
Always a nice and clean theatre. No riff raff behavior is confoned. Police is housed on the spot. Love the popcorn, nachos and icee drinks.
Nice theatre
Wonderful area...
Packed! Need free parking
As of March 12, 2019, theater 1 for the showing of Captain Marvel had horrible sound issues. During loud portions of the movie, the front right had an intrusive metal rattling. Do not recommend watching any movie in theater 1.