We've got the reviews of real people who purchased the services of Flagship Thomaston (Movie Theater) in the state of Maine.
Right now the firm has a rating of 4.0 stars out of 5 and this rating was based on 240 reviews.
You must have seen that the average score it has is very high, and it's based on a very high number of reviews, so we may say that the rating is very faithful. If people have bothered to give their feddback when they've done well with the service, it works.
As you know, we don't usually bother to put opinions when these are correct and we usually do it only if we have had a problem or incidence...
This Movie Theater is included in the category of Movie theater.
Always so clean and the staff are always so pleasant!
Fun for all ages
Easy place to work if you love films, popping popcorn and sweeping it up, candy, nachos, and soda. I have worked here twice and watched over a hundred films at Flagship Cinema 10. I have not been there since, but I imagine is has become even better. I will visit soon and reapply in the 2020 or 2030s. Hehe.
The prices are ok, and the seats are fine, nothing fancy
Nice lots of room not crowded
Went and watched the new Star Trac movie with my boyfriend Jeff. Good movie. Popcorn was cold and old . Seats were uncomfortable after awhile . But it was something to do on a snowy day and evening out .
love the new seats. popocorn and service is good.
Gucci
They have been updating. More comfortable seating.
The place was a mess. Our theater had not been cleaned before our movie started. Our seats still had dirty food by them.
Reasonable prices for new movies. Has comfy seating
Lol I Like Turtels =]
i love it here its one of my 2 favorite movie theatres to go to.
Good prices.
It was great there cause they had great popcorn and great seats too.
I figured I would re-write my review. This is the second posting not the first. I want to see wonder woman last night which was a great movie except… Again I could not hear the movie because it is so low! Is there something I'm missing here? You can hear the rustling of every popcorn bag in the whispers of every person in the movie theater. I was not alone! It was a smaller theater and half of us were able to all say the same thing, the volume is horrible! I went out and told the manager not once but twice because nothing happened. Is this the loudest this movie theater gets?? Not impressed. I'm leaving at two stars
Great improvement in seating, new seats are very comfortable!
Typical Flagship Cinema.
It was awesome the seats were comfy kind staff and great popcorn lol
Comfortable seats. Love early screenings of new movies on Thursdays.
Love it
Comfortable seats & kind staff. Good selection of FIL'S too!
Great little place for an afternoon movie, however the seats could be comfier.
I was one with the force.
Very friendly. I love to take the kidos to the movies on Tuesdays in the summer. Great seats. Had a wonderful time.
Great movies
Decent prices. Theaters are ok. Usually a bit on the messy side.
I like the updated seats but it's very cold in the theaters. I was wearing my winter coat the whole time and my gloves. They also used to have a claw machine and other games. Not sure why they got rid of them.
This is a good theater as far as service goes for the most part(mostly kids with their 1st job) however the theater is in need of updates from their concession area to the bathrooms to the theaters but they did put in some of those comfy chairs however they dont recline like the ones in more modern theaters.
Flagship is pretty much the only game in this Midcoast area, as the other theatre - The Strand - really only does classic and indie films between their musical presentations. Flagship is okay, the seats have been repaired to be more comfortable and the sound system is fine. There are some projection problems with start times, but nothing has happened to me personally that ruined the movie. Their prices are average for the area and the popcorn is fine. The big issue I have with Flagship is that while it does have the "popular popular" movies, it rarely gets a decent selection of overall films and sometimes brings in odd religious movies that no one wants to see. For instance, they shafted "Lady Bird" a highly reviewed critical film for an odd religious cartoon and in favor of more Star Wars screens than necessary for the population, and never got "The Disaster Artist" or "The Shape of Water," two films which have both buzz and an audience in the area. Their film selection group should be more... open. I want to go to Flagship more, but often, my greatest disappointment is looking at their "currently showing" page.
Saw Downton Abbey; it was great!
I'm not a super frequent movie goer in Thomaston (I like IMAX) but do go a couple of times a year. The last time being early this month to see Long Shot. Despite two of us being 43 & 45 we were ID'd for this R Rated movie which I found absolutely ridiculous. Once inside the theater ( I will say the new seats or OK, wish they reclined) a couple had a dog in the theater. There was no vest indicating that it is was a service dog. I will say the dog was well behaved but I was grilled about an ID and a dog strolls in and has it's own seat?
Many screens for local theater
The cushy seats are great for my son that can't sit still. It gives him enough room that even if he moves a little it doesn't distract others enjoyment of the movie. We go weekly to their Camp Flagship free movies and my kids love it!
Visiting the area we went to a movie at this theater. I found the place to be a mess. Popcorn on the floor all over the lobby and the bathroom needed to be cleaned, Other comments are right on regarding the seats. Big but not comfortable. They look like they should recline but don't. Lumbar support is lacking and my spouse's foot could not reach the floor. Comfort wise poor. Sounds system was only adequate (saw the latest Jurassic world). Another reviewer mentioned the lack of bass and I agree. In short, it's way to expensive of a theater to have these short comings. Feel sorry for the local residents. I'd probably increase my Netflix usage.
Lots of screens
Its cheep and convenient. Sticky floors and hearing other movies through the walls is a bonus. That said its where I take my kids regularly. And continue to do so.
Free movies in the summer.. they are reruns but something to do when it's too hot or raining
Fun place, calm and clean.
Chairs are so comfortable. Great place to end a evening
The ticket clerk thought the ticket I had was a fake, despite proof to the contrary. The clerk also refused to consult the employee who I had bought the ticket from so I couldn't get that employee to confirm that I had already bought a ticket, and I had to buy another. The experience was made worse by the fact that the theater wasn't being managed, so most of the people in it were sitting in the wrong seats, which led to a lot of theater goers getting upset at eachother.
Handicap accessible
Loved it!
This place is always a mess and always freezing! Not impressed to witness an employee frequently vape on the job and drink straight from the icee machine. Upsetting to see a place with great potential lack cleanliness & respect.
Uncomfortable seats and having to reserve seats is outrageous. I won't be back
Love the place, have been going here since The Strand, switched from its two screen format to the new independent film screenings. Flagship Thomaston has great seats, plush red leather, combined with the traditional fold up movie theater seats. Popcorn at their venue is crack, literally. Great candy choices and drink choices. One dissatisfaction I am going to point out is that when a new movie gets release they have a assigned seats system which in my opinion should be left with the larger chains, not Flagship, I guess I am old fashion. In conclusion, its a great cineplex for family get togethers or even for those who want to see a great movie on a solo occasion, you'll be happy that you visited.
The seating is comfortable. I don't like having to choose my seat at ticket purchase.
Location was ideal for near and local from islands.
clean and comfortable.
I am amazed at how awful this theatre has become. I mean, it was never great - a pretty average to below-average multiplex - but it must have undergone a change or ownership or something because it looks awful. They have serve-yourself soda fountains now, so they can cut back on staff, and have moved the ticket booth to the concession stand for the same reason. Just more and more budget cuts, so longer lines and worse service. Worse still is the movie experience,. I don't know if this is new or not, but the theatre floors have these glowing red aisle lights, which project a red glow onto the screen. There is no such thing as a dark scene in a movie in this place anymore, because dark scenes have this bright red glow. The sound system stinks too, and you get to watch an endless stream of ads before the movie even starts. In short, it is too bad there are not more theaters around, but for the few times a year I actually go to movies, will try someplace else. Just a disappointing experience all around and getting worse, it seems to me, by the day. Avoid it.
Great seats!!
Nice atmosphere and good selection of films. Concession pricing is absurd however. Two adult tickets, two sodas and a bucket of popcorn was nearly $50. Was not impressed by that.
Super comfy recliner style seating!!
Great movie theater, but a little pricey.
I have been here about 10 times and I have never had a issue with anything. The employees are friendly and seem to enjoy their jobs! Keep up the great work. A perfect example of a good company showing excellent service. My family loves to go here over other cinemas.
Comfy seats, but the volume was way too loud.
Very irritating that more times then not the ads leading up to the previews are sound no picture, very irritating and has been happening for months
Kinda small theatre, but great prices on Tuesday and staff is friendly!
Ok
Free movie on ur birthday...help urself fountain drinks and butter flavoring for popcorn. Pick ur seat (assigned seats) when u buy ur tickets.
They really need to have a sound check speakers are way off to loud all in front not the way surround should be
Movies often interrupted and they don't refund.
Never had to pick my seats. This Theatre you have this option.
Small but a lot of movie s and time choices. Very clean theater.
Clean and decent captain seats, assigned or choose your seating when you buy the tickets
Nice, comfortable seating. Ticket prices are comparable with other theaters
Clean. Limited selection on the concessions
Very upset that Flagship does not take care of those individuals who need see someone with them for many reasons. They expect staff to purchase a ticket when working with the elderly or those with disabilities. Sure we can walk them to the theater but what if they need the restroom they could fall trying to get out cause it's dark in the theater and no one is with them. Its a safety reason more then anythany. I will be now going elsewhere to attend movies. I will go to a theater that's more accommodating to the needs of others.
I honestly love it a whole lot
One of my favorite places to go to get out of the cold.
Most of it has new seeting, the prices are outrageously high at the snack bar, new movies and sound is average.
Enjoy this Theatre...Comfortable seating...
Great seats
Clean and the staff pleasant
Nice theater. They have comfy seating.
Comfortable seats and non-sticky floors. Reasonable ticket prices.
it was good the movies had really good qulaty but the popcorn was not the best and either was the service or the tone in the works voice
I have no choice but to go here as it is close and have many movies I want to see. However, it has the worst sound system In midcoast Maine.
I have always like this theater and love the 1:00 movies. The last time I went the awful seats for 300 pound people were so uncomfortable I have not been back. I like the old seats. Our feet didn't touch the ground and my back hurt when we left. I sit up straight. We are both 5 ft 2. Beside you blasting my ear drums with the sound. I agree with the prices. GREED will be the downfall of America. Please let me know if you have any regular seats there. Just turn the speakers down, so we don't all leave with headaches. If yo do this I and 2 friends will comeback
Bathrooms are a nightmare!
Could be cleaner
Pretty good. Better than I remember. Clean n movie John Wick 3 was amazing.
Small capacity theaters with comfortable seats.
Only Movie Theater for miles. Very friendly staff. The seats were VERY uncomfortable. They look like they would recline but they don’t. My feet didn’t even rich the floor. Made my back hurt.
Honestly my favorite place to hang out with friends. Good prices, good service, nice screen rooms and very well maintained. Countless memories were made here!
Comfy seats
Good movie theater. Very limited show times but comfy seats
Comfy seating and pleasant workers
Friendly staff and clean! And sofa seating!!
Comfy seats good price on tickets and snacks.
Love this place very relaxing to see a movie. Nice seats.
Some of the best popcorn cause you can do your own butter and salt! plus soda fountain so free refills and you can get both popcorn and a drink for under 10 dollars so its not 40$ to go on a date to the movies. I love this place and the staff is good too sometimes there's new people, but I've always had positive experiences here. The seats don't recline though even though some look like they may. I find the seats very comfortable though. Plus the tickets are way cheaper here. 7.25 matinee and 9.25 standard or something like that.
Nice plush seats!
Good local moive place
Good show. Wish seats reclined
Abby is the best worker there, no offense to anyone else.
Very comfortable seats. Very loud volume.
Okay theatre. The new seats are unfortunately not comfortable. And, the ticket prices reflect the seat overhaul. And having to choose seats before going into the theatre means everyone has to be at the theatre at the same time. Not all the screens have the new seats which is a solace.
Always been pleased with the service and showings at Flagship. Never had any problems, food is standard movie theater fare. Seats are not too fancy but plenty comfortable. Staff is friendly and polite.
Nice and clean.
The prices are high for tickets as well as concessions. But the place is well maintained and the staff friendly
A great local movie theater. Offering both 2D and 3D films (3D is only offered on some films) friendly staff and good prices. Go on your birthday (with proof e.g. birth certificate) and depending on how long the movie has been running you get to see your free!
Over priced
Always too cold no matter whT time of year
Great!
The place is always a mess and whenever I go to see my movie there is an employee who literally vapes in front of customers. The bathroom is very unsanitary and there is always poop in the stalls, and they let employees drink straight from the ice machine.
It has movies.
Some how they don't keep up with their internet postings. Very annoying!
Very clean Cinema, with extremely comfortable seating and very friendly and courteous staff.
This place is amazing!!!!
Seats are comfortable and the staff are friendly.
Ticket prices raised by $2 apiece and web site had not been updated. Lobby and bathrooms were filthy. Employees were adequate but unknowledgeable/unhelpful. Spacious seats and aisles did make it easier to bring a group of small children out to the movies.
I don't care for the seating. Very cold at times.
We were disappointed to find the seats did not recline.
This is an aged theater in need of some serious attention. The seats aren't comfortable and the place just seems dirty and tired. I expect to pay high prices for concessions but the deal has to be that the popcorn is fresh and hot. It wasn't. Add in staff that range from don't care to contempt and its clear the only reason this place still operates is because there's nothing else around.
I've been going here for around 15 years and recently they changed the audio system so there's no bass. Action scenes have piercing, boisterous, loud audio that induces migraines, and dialogue scenes are barely audible. This sorry excuse of a theater has now forced me to drive an hour to augusta to watch a new movie.
Nice theater
I always enjoy the comfort of the movie theatre. Great choice of movies..
Staff at concessions was a little pushy about selling snacks,but otherwise great place
Good service, clean environment, comfortable seats. I always go here for new movies I wish to see
I love it
Not so clean. Popcorn all over everywhere.Lazy-boy-like seats not very comfortable unless you are over 5'6". Go before the show starts. Almost impossible to find your assigned seat (why assigned seats?) in the dark.
The new seats are extremely comfortable, not recliners tho