Here we offer you all the feddbacks of people who bought the services and products of Southwest Theaters Turtle Creek 9 (Movie Theater) in the state of Louisiana.
At this moment the business has a score of 4.4 stars out of 5 and that score was based on 465 reviews.
You may have noticed that it has an average rating is good, and it's based on a very large number of scores, so we may say that the valuation is quite reliable. If there are many people who bothered to value when they are happy with the business, is that it works.
As you know, we do not usually stop to write evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Movie Theater corresponds to the category of Movie theater.
Theatre was clean with comfortable reclining seats. The screen I was at had a slight burn on it towards the top, barely noticeable. It could have just been the bulb or projector though. I don't know much about the inner working of these things. Overall a good and safe place to watch a movie.
Me & Harley John Wick .... A must see --
The staff was very friendly and accommodating, the chairs are really nice.
Cool
Great theater
Very clean. Very comfortable seats. Love how cool it was in theater.
The employees were rude, as if they had a horrible day. They were very unprofessional. This was a Sunday night, which was very slow and we waited 15 minutes before any employee came to the counter for people to up purchase tickets or snacks. I've never had this experience with them before but that particular crew was HORRIBLE
Quality theater I love the reclined seating.
I just love going here. They always make us feel so welcomed
Comfortable recliners that you can adjust to your liking. Picture and sound was great as well. To me they have the most important aspect of watching a movie down comfort.
THEY HAVE FAT PEOPLE CHAIRS! They have electronicly controlled recliners with foot rest that are wide enough for larger people to sit comfortably without having to squeeze their hip into obsessively narrow seats. included is a cup-holder on every armrest! the only place i go for movies now.
Theater stunk and had like 6 kids in a very scary R rated movie...sitting on our row of course!
Nice place ... Price is little up there...
They now serve beer and slushie style alcohols.
I always have a pleasant experience
The first movie theater that I've ever been to that sells beer!
Good seats
Good but the seats had popcorn butter on some of them and it smelled in theater.
Relaxing and a great place for a date, party, or even for a little Me time.
Comfortable seating for watching a movie!
Extra comfortable
The best and worst part are the chairs. They are the best because they recline and they are comfortable. They are the worst part because they are slightly in the way of the bottom of the screen.
A good clean place to go.
Love this theater and on Tuesdays the matinee is half price.
Love this theater
Wow! Great theater!! I’m from Illinois down visiting my daughter, and I just want to say how great of a theater this is. I came to see The Upside— great movie and experience. Tamara was awesome. She was so sweet and helpful and she made us feel so welcomed!! I will definitely be back again before I leave to go back home next week. This theater is worth every penny spent.
Really enjoyed the movie. Prices at concession stand are still through the roof. The floor in out theatre area was very sticky and the seats smell of old perspiration odors. Needs a good cleaning. The employees were very nice and helpful. I reported the sticky floors and stinky recliners before I left.
This is a pretty good theater, the seats are very comfortable, the sound quality is good in every room I have been in, and you can reserve your seat online. The snacks are about what you'd expect, and alcohol is available.
Best seats and sound!
Spent $50 to see Night Class and the whole time there was a 5-7 year old kid talking repeating the cuss words in the movie which was very annoying and the people next to us kept checking her phone and her kids continued talking and hitting our daughters arm and by the way it’s a PG 13 movie so why in the heck would you bring or even allow a young child into that movie. This was the worst experience and I can say we won’t be back. If we wanted to hear a kid talk we could have stayed home and watched it when it came out with our grands. We won’t be back!!!!!!!!!!! Wish I could give it -5 stars!!! Waste of $50!!!!!!
This place is clean, and the staff are friendly. The theaters are large rooms with oversized recliners, which make for a great experience. Plus, the snacks and drinks are huge. Overpriced? Of course, but that’s half the fun anyway (or maybe not). The upshot is that this is an excellent place to view a movie or two.
I have a question to ask owner. Noticed TV commercials for movie “Green Book”. Looks like a great movie but didn’t see as a coming attraction? A group of my friends are also wondering. Are y’all going to get this movie? Thanks, Kathy
There are two theatres in Hattiesburg, southwest and grand theatre. Southwest has the more comfortable seat option, but that is the only thing it has going for it. The food selection is limited, though they do have more soda choices. The bathrooms are in need of a total overhaul. Overall Southwest looks like a theatre that has been there for 25 years, but it's really only been there for a few years. In their defense though it was a movie theatre before Southwest moved in and they did somewhat remodel it, but even with that it still looks pretty dated. They did recently start offering bottle beer though, however, the grand theatre offers a full bar with daquri machines.
Nice theater! Safe, clean and well maintained and they offer student and military discount!
Best seats around!
Clean, excellent recliners. Recommended!
Good watching experience
Very comfortable seating and very clean faculty.
The seats are better than the grand. The reason for 4 Stars is the bathroom is bad. Some hinges on stalls are wobbly and could be easily fixed. Also the bathrooms are not clean all the time. Other than the bathroom problems, the theater is great. Btw, a worker of Southwest called customers idiots for not flushing the toilets in a comment below. That’s true, but the workers need to clean the bathrooms when they get dirty. That’s what you are paid to do.
Cool concept...some people hate the layout of the chairs in the theater, where they don't incline from bottom to top, causing people's head to be in the way during the movies. But hey I'm cool...two more words btw: Tuesday Special!
Okay theater but to Many vulgar shows. Need to show more G and PG shows.
Courteous staff Very attentive to customers Thanks for rhe experience
I have discovered that on Tuesdays you can go to the movie at Turtle creek mall fo $6 dollars. I have to use a walker at this time and they have a ramp and chairs with room to park your walker. The chairs recline. The Theater is also right by the food court.
Kids can't see except on the front row.
Me & Harley John Wick .... A must see --
The staff was very friendly and accommodating, the chairs are really nice.
Cool
Great theater
Very clean. Very comfortable seats. Love how cool it was in theater.
The employees were rude, as if they had a horrible day. They were very unprofessional. This was a Sunday night, which was very slow and we waited 15 minutes before any employee came to the counter for people to up purchase tickets or snacks. I've never had this experience with them before but that particular crew was HORRIBLE
Quality theater I love the reclined seating.
I just love going here. They always make us feel so welcomed
Comfortable recliners that you can adjust to your liking. Picture and sound was great as well. To me they have the most important aspect of watching a movie down comfort.
THEY HAVE FAT PEOPLE CHAIRS! They have electronicly controlled recliners with foot rest that are wide enough for larger people to sit comfortably without having to squeeze their hip into obsessively narrow seats. included is a cup-holder on every armrest! the only place i go for movies now.
Theater stunk and had like 6 kids in a very scary R rated movie...sitting on our row of course!
Nice place ... Price is little up there...
They now serve beer and slushie style alcohols.
I always have a pleasant experience
The first movie theater that I've ever been to that sells beer!
Good seats
Good but the seats had popcorn butter on some of them and it smelled in theater.
Relaxing and a great place for a date, party, or even for a little Me time.
Comfortable seating for watching a movie!
Extra comfortable
The best and worst part are the chairs. They are the best because they recline and they are comfortable. They are the worst part because they are slightly in the way of the bottom of the screen.
A good clean place to go.
Love this theater and on Tuesdays the matinee is half price.
Love this theater
This is a pretty good theater, the seats are very comfortable, the sound quality is good in every room I have been in, and you can reserve your seat online. The snacks are about what you'd expect, and alcohol is available.
Best seats and sound!
Spent $50 to see Night Class and the whole time there was a 5-7 year old kid talking repeating the cuss words in the movie which was very annoying and the people next to us kept checking her phone and her kids continued talking and hitting our daughters arm and by the way it’s a PG 13 movie so why in the heck would you bring or even allow a young child into that movie. This was the worst experience and I can say we won’t be back. If we wanted to hear a kid talk we could have stayed home and watched it when it came out with our grands. We won’t be back!!!!!!!!!!! Wish I could give it -5 stars!!! Waste of $50!!!!!!
This place is clean, and the staff are friendly. The theaters are large rooms with oversized recliners, which make for a great experience. Plus, the snacks and drinks are huge. Overpriced? Of course, but that’s half the fun anyway (or maybe not). The upshot is that this is an excellent place to view a movie or two.
I have a question to ask owner. Noticed TV commercials for movie “Green Book”. Looks like a great movie but didn’t see as a coming attraction? A group of my friends are also wondering. Are y’all going to get this movie? Thanks, Kathy
There are two theatres in Hattiesburg, southwest and grand theatre. Southwest has the more comfortable seat option, but that is the only thing it has going for it. The food selection is limited, though they do have more soda choices. The bathrooms are in need of a total overhaul. Overall Southwest looks like a theatre that has been there for 25 years, but it's really only been there for a few years. In their defense though it was a movie theatre before Southwest moved in and they did somewhat remodel it, but even with that it still looks pretty dated. They did recently start offering bottle beer though, however, the grand theatre offers a full bar with daquri machines.
Best seats around!
Clean, excellent recliners. Recommended!
Good watching experience
Very comfortable seating and very clean faculty.
The seats are better than the grand. The reason for 4 Stars is the bathroom is bad. Some hinges on stalls are wobbly and could be easily fixed. Also the bathrooms are not clean all the time. Other than the bathroom problems, the theater is great. Btw, a worker of Southwest called customers idiots for not flushing the toilets in a comment below. That’s true, but the workers need to clean the bathrooms when they get dirty. That’s what you are paid to do.
Cool concept...some people hate the layout of the chairs in the theater, where they don't incline from bottom to top, causing people's head to be in the way during the movies. But hey I'm cool...two more words btw: Tuesday Special!
Okay theater but to Many vulgar shows. Need to show more G and PG shows.
Courteous staff Very attentive to customers Thanks for rhe experience
I have discovered that on Tuesdays you can go to the movie at Turtle creek mall fo $6 dollars. I have to use a walker at this time and they have a ramp and chairs with room to park your walker. The chairs recline. The Theater is also right by the food court.
Kids can't see except on the front row.
Comfortable theater , seats are a little tall if you are short or for kids . Their early showing is a couple dollars more than the other theater i go to but they start showings at 11 Am and I prefer that . If you buy a seat and then don't like it they will change your seat if you walk out and ask.
I love those recliner seats!!!
Great little theater to go to with comfortable seats. I would highly recommend this over The Grand Theater. I have not ran into an issue yet with this place. Tickets are pricey though.
Love the recliner. Small auditorium is great.
For me, the seating kinda gets in the way of the screen.
First time not bad at all.
Loved it!! Relaxing and very friendly people!!
Has very good chairs and it's just like a movie theater but in the mall
Awesome recliner seats and every seat seemed to have a great view of the screen. The sound was good and the staff was friendly and professional. It was a bit more expensive than most theaters I've been to but it was well worth it.
Great place to see a movie
They have awesome seats they recline. They also have really good spacing for you to stretch your feet.
Good place.
Great seats. So much better than streaming movies at home.
Amazingly comfortable seating
Expensive ,yet worth the money for a great family experience.
Clean and organized. And comfy recliners
Convenient and fun. Oh, and recliners.
Great recliner seating and surround sound.
Nice
Love the recliner seats
Just saw Bumblebee with mine and my good friends families. Really enjoyed it for the most part. Everyone got snacks they enjoyed. There must have been a special going on for Christmas because the tickets were way less than expected.
My favorite theater in Hattiesburg
Nice seats!!!! It was clean in the theater but the restrooms could use a little more attention. Concessions were good and service was fast and good customer service.
nice seats a/c not so great
Other than the seats and the new fountain drink machine this place is falling apart. For safety sake I suggest you go elsewhere.
We have been going to this theater for a few years. Nothing but the best was to be said before this past Saturday night, 4/6/2019. The ease of picking your own seats is amazing...love this. However, this was not our issue. We got in our seats, both my seat and the person next to me had issues with our seat controls. We should have went and tried to exchange them but didn't want to be a bother at the time. I wanted to lean back and if the people in front of you prefer not to lean back then you'll be looking at the tops of their head during the entire movie. Very annoying. Also, the ladies bathroom on this particular night was DISGUSTING!!! There was no paper towels in any of the receptacles to dry your hands. Floor was sticky and smelled of urine. Pubic hair on several toilet seats. The actual toilets looked as if they hadn't been cleaned in a month. This theater has potential and was awesome when it was first opened and I really hate to see it go down. We went to the late movie so maybe all the workers were tired and weren't cleaning that late, who knows but I was disappointed over the nasty bathroom. That's an area that needs to be checked regularly. We will try it again but not any time soon.
It's awesome I love it and they have great seats I go there every time I watch a movie
Bathroom is worse than a truck stop. 3D glasses are the chepest flimseyest possible. Mine fell apart 3 times.
I have taken my Elderly Mother and Grandchildren! I recommend you bring a little blanket with you! REALLY ENJOYED OUR EXPERIENCE!!!
I really love this theatre, it's close to everything and the apartment areas. The parking lot is always so crowded but theres a vast space. The movies are cheap and the workers are nice. Typical movie theatre food. My only complaint is with the bathrooms. They are n.a.s.t.y. I'm not even exaggerating. Everytime I go there it's really nasty and looks like it hasnt been cleaned in 60 years. I try to avoid it at all costs but drinking soda, water or wine during the movie really leaves you with no choice. Oh I did forget to mention that they serve alcohol.
Love it
Spider man Far From Home was a good movie didn't get any drink or snack just,saw movie.
Very nice mall movie theater. The seats are fabulously comfortable! Only thing I like better are larger screens, this theater has smaller ones.
Always clean at reasonable price
This theater is okay, but I prefer the Grand more.
Very nice & clean , very friendly employees
Great theater with comfortable reclining seats for watching movies. If you like the big screen experience where its slamming you in the face I recommend sitting in the 2and or 3red row, but if you prefer sitting a little further back from the screen try the 4th-5th rows. And a little trick if there is no one sitting directly in front of you reach forward and slightly recline those seats so you can enjoy the full screen.
It was my first time going, I didn't know the chairs were like that.. If the person in front of you don't recline then you only see the top of the screen. Overall picture, sound, and comfort was great..
This bathrooms are always disgusting.
Comfortable theater , seats are a little tall if you are short or for kids . Their early showing is a couple dollars more than the other theater i go to but they start showings at 11 Am and I prefer that . If you buy a seat and then don't like it they will change your seat if you walk out and ask.
I love those recliner seats!!!
Great little theater to go to with comfortable seats. I would highly recommend this over The Grand Theater. I have not ran into an issue yet with this place. Tickets are pricey though.
Love the recliner. Small auditorium is great.
For me, the seating kinda gets in the way of the screen.
First time not bad at all.
Loved it!! Relaxing and very friendly people!!
Has very good chairs and it's just like a movie theater but in the mall
Awesome recliner seats and every seat seemed to have a great view of the screen. The sound was good and the staff was friendly and professional. It was a bit more expensive than most theaters I've been to but it was well worth it.
Great place to see a movie
They have awesome seats they recline. They also have really good spacing for you to stretch your feet.
Good place.
Great seats. So much better than streaming movies at home.
Amazingly comfortable seating
Expensive ,yet worth the money for a great family experience.
Clean and organized. And comfy recliners
Great recliner seating and surround sound.
Nice
Love the recliner seats
Just saw Bumblebee with mine and my good friends families. Really enjoyed it for the most part. Everyone got snacks they enjoyed. There must have been a special going on for Christmas because the tickets were way less than expected.
My favorite theater in Hattiesburg
Nice seats!!!! It was clean in the theater but the restrooms could use a little more attention. Concessions were good and service was fast and good customer service.
nice seats a/c not so great
Other than the seats and the new fountain drink machine this place is falling apart. For safety sake I suggest you go elsewhere.
We have been going to this theater for a few years. Nothing but the best was to be said before this past Saturday night, 4/6/2019. The ease of picking your own seats is amazing...love this. However, this was not our issue. We got in our seats, both my seat and the person next to me had issues with our seat controls. We should have went and tried to exchange them but didn't want to be a bother at the time. I wanted to lean back and if the people in front of you prefer not to lean back then you'll be looking at the tops of their head during the entire movie. Very annoying. Also, the ladies bathroom on this particular night was DISGUSTING!!! There was no paper towels in any of the receptacles to dry your hands. Floor was sticky and smelled of urine. Pubic hair on several toilet seats. The actual toilets looked as if they hadn't been cleaned in a month. This theater has potential and was awesome when it was first opened and I really hate to see it go down. We went to the late movie so maybe all the workers were tired and weren't cleaning that late, who knows but I was disappointed over the nasty bathroom. That's an area that needs to be checked regularly. We will try it again but not any time soon.
It's awesome I love it and they have great seats I go there every time I watch a movie
Bathroom is worse than a truck stop. 3D glasses are the chepest flimseyest possible. Mine fell apart 3 times.
I have taken my Elderly Mother and Grandchildren! I recommend you bring a little blanket with you! REALLY ENJOYED OUR EXPERIENCE!!!
I really love this theatre, it's close to everything and the apartment areas. The parking lot is always so crowded but theres a vast space. The movies are cheap and the workers are nice. Typical movie theatre food. My only complaint is with the bathrooms. They are n.a.s.t.y. I'm not even exaggerating. Everytime I go there it's really nasty and looks like it hasnt been cleaned in 60 years. I try to avoid it at all costs but drinking soda, water or wine during the movie really leaves you with no choice. Oh I did forget to mention that they serve alcohol.
Love it
Spider man Far From Home was a good movie didn't get any drink or snack just,saw movie.
Very nice mall movie theater. The seats are fabulously comfortable! Only thing I like better are larger screens, this theater has smaller ones.
Always clean at reasonable price
This theater is okay, but I prefer the Grand more.
It was my first time going, I didn't know the chairs were like that.. If the person in front of you don't recline then you only see the top of the screen. Overall picture, sound, and comfort was great..
This bathrooms are always disgusting.
Had a wonderful time
This experience was horrible.. I can continue to go to the Grand because its clean, and well managed. The bathrooms was a horrible mess blood on floor. Reported it and no one cleaned it up they left it the same way when I visited it after the movie was over. The theatre wasn't clean either and the workers was standing around eating and talking like the place wasn't a mess.. Will not to back...
Amazing theater. I pick this place over the grand most the time! The seats are comfier and prices are less on Tuesday!
Very clean and friendly service. I will be going back soon.
I'm doin this for Google map points.
Reserving seats online was great. No more rushing to get to movies early. Plus the cushy recliners were amazing. Better than watching a movie at home.
Comfortable seating
Love the recliners! The concession stand has outrageous prices, as usual.
We had a nice movie experience. Clean restrooms, fresh food, and comfortable seats that recline!
I really like this theatre. The seats are the best in town. They are roomy and deep with recliner buttons for back and feet. Tickets and seating can be pre purchased online.
Great theater, amazing seats, dollar hotdogs! I always enjoy coming to this theater because it feels nostalgic in the layout of the facility. I love the angled seating versus the leveled seating, especially because it's more handicap accessible for those in need.
The absolute best movie theater in town. I was helped by a young lady named Tamaria and she was so sweet to us. Someone was in our seat and she solved the issue without making a scene. Prior to that, we bought a lot of concessions and she offered to help us carry everything to the theater. That’s what you call customer service!!!!!! Seats are so comfy and the theaters were sooo clean. I hate that the customers trash the bathrooms right after employees go in to clean, though. The bathrooms being dirty are not the employees fault, but they do make an effort to keep them clean, thankfully. I would give this theater 10 stars if I could.
Nice staff clean theater
People are always nice, food's a little pricey
Conveniently located in the mall... comfortable reclining seats!
I'm loving it
Theater not clean, popcorn in seats, under the seats, bathrooms were nasty...$6 for a cup to put ice water in is craziness.
We loved it! The seats were amazing! Very roomy and very affordable!
Its better than the movie theater that was there before. Seats are great I just wish there was a better variety of movie times.
Fantastic theater
I prefer this theatre it is usually not to busy and the staff is great. They have the nice reclining chairs, good screen's, and sound.
Great customer service. The chairs are comfortable and the ac is really cold.
The seats are luxurious
Great theater, comfortable seats, prices are reasonable. Would give 5 stars but like other comments below the bathrooms were below parents. We seen the first showing of the day and the bathrooms were not clean. That's terrible for a business to open up and have unclean bathrooms .
This theater is dirty gross. Garbage all under the seats. Garbage in cup holders. And what is up with the prices? Too expensive for such poor and dirty services. Will definitely not be going back to this theater. First time and very last time. Bathrooms were nasty. We even went to the very first showing of the day and the theater was so trashy.
The seats are so nice. Perfect place to sit and chill to watch some great movies.
Nice theater with those nice reclining comfort seats. I have not purchased any food/drink because theaters are known for overpriced concessions. But overall a great movie watching experience!
There was an issue getting my tickets and the roof was leaking in the theater that we're were in.
The seats inside the theatre are very nice. The only gripe that I have with this establishment is that the floor is flat as opposed to sloped. This can make the viewing experience difficult if the chair in front of yours is not reclined
Nice place to watch a movie. The prices for refreshments is outrageous though! Staff are friendly, and the theatre was very clean.
This theater has got the best seats. Way more comfortable than the grand theater. I would probably give the theater a five star rating if it wasn’t for the fact that every time I’ve been in the bathrooms are disgusting.
I love the super big reclining chairs. The past few times I've gone, the bathrooms have been pretty dirty. However, each experience is a good one. If you have not been to the theater it is definitely worth it.
Long lines but a very nice theater.
The BEST reclining seats. I choose southwest theatres over the grand any day.
Clean, tasty, cool...,
Walked past it in the mall
The seats are nice, but the bathrooms and floors are pretty grungy. It's still easier to get to than the other theater with significantly less speed bumps. Isn't usually as busy. It's good for seats and less crowding, but it can be gross.
It's a big teather, really big and comfortable chairs, big screen and perfect sound.
This theatre is a little small, what with having a few viewing rooms, but I am always impressed with the quality and lack of odor that each one has. Comparatively to the other cinema, the reclining chairs are of better quality, also offering more room and more comfortable cushion.
They need to get it together, the recliners are great but the place isn't well managed. Four times the screen went blank for several minutes during a movie that's been hyped for its visual effects. The place has been open for over a year and they still have no signs so you can find what theater is showing the movie you're looking for. The "kinks" should be worked out of the system by now.
I couldn't see Toy Story... because they had a problem with the screen, so I watched Aladdin.
Had a wonderful time
This experience was horrible.. I can continue to go to the Grand because its clean, and well managed. The bathrooms was a horrible mess blood on floor. Reported it and no one cleaned it up they left it the same way when I visited it after the movie was over. The theatre wasn't clean either and the workers was standing around eating and talking like the place wasn't a mess.. Will not to back...
Amazing theater. I pick this place over the grand most the time! The seats are comfier and prices are less on Tuesday!
Very clean and friendly service. I will be going back soon.
I'm doin this for Google map points.
Reserving seats online was great. No more rushing to get to movies early. Plus the cushy recliners were amazing. Better than watching a movie at home.
Comfortable seating
Love the recliners! The concession stand has outrageous prices, as usual.
We had a nice movie experience. Clean restrooms, fresh food, and comfortable seats that recline!
I really like this theatre. The seats are the best in town. They are roomy and deep with recliner buttons for back and feet. Tickets and seating can be pre purchased online.
Great theater, amazing seats, dollar hotdogs! I always enjoy coming to this theater because it feels nostalgic in the layout of the facility. I love the angled seating versus the leveled seating, especially because it's more handicap accessible for those in need.
The absolute best movie theater in town. I was helped by a young lady named Tamaria and she was so sweet to us. Someone was in our seat and she solved the issue without making a scene. Prior to that, we bought a lot of concessions and she offered to help us carry everything to the theater. That’s what you call customer service!!!!!! Seats are so comfy and the theaters were sooo clean. I hate that the customers trash the bathrooms right after employees go in to clean, though. The bathrooms being dirty are not the employees fault, but they do make an effort to keep them clean, thankfully. I would give this theater 10 stars if I could.
Nice staff clean theater
People are always nice, food's a little pricey
Conveniently located in the mall... comfortable reclining seats!
I'm loving it
Theater not clean, popcorn in seats, under the seats, bathrooms were nasty...$6 for a cup to put ice water in is craziness.
Its better than the movie theater that was there before. Seats are great I just wish there was a better variety of movie times.
Fantastic theater
I prefer this theatre it is usually not to busy and the staff is great. They have the nice reclining chairs, good screen's, and sound.
Great customer service. The chairs are comfortable and the ac is really cold.
The seats are luxurious
Great theater, comfortable seats, prices are reasonable. Would give 5 stars but like other comments below the bathrooms were below parents. We seen the first showing of the day and the bathrooms were not clean. That's terrible for a business to open up and have unclean bathrooms .
This theater is dirty gross. Garbage all under the seats. Garbage in cup holders. And what is up with the prices? Too expensive for such poor and dirty services. Will definitely not be going back to this theater. First time and very last time. Bathrooms were nasty. We even went to the very first showing of the day and the theater was so trashy.
The seats are so nice. Perfect place to sit and chill to watch some great movies.
Nice theater with those nice reclining comfort seats. I have not purchased any food/drink because theaters are known for overpriced concessions. But overall a great movie watching experience!
There was an issue getting my tickets and the roof was leaking in the theater that we're were in.
The seats inside the theatre are very nice. The only gripe that I have with this establishment is that the floor is flat as opposed to sloped. This can make the viewing experience difficult if the chair in front of yours is not reclined
This theater has got the best seats. Way more comfortable than the grand theater. I would probably give the theater a five star rating if it wasn’t for the fact that every time I’ve been in the bathrooms are disgusting.
I love the super big reclining chairs. The past few times I've gone, the bathrooms have been pretty dirty. However, each experience is a good one. If you have not been to the theater it is definitely worth it.
Long lines but a very nice theater.
The BEST reclining seats. I choose southwest theatres over the grand any day.
Best ticket prices
Clean, tasty, cool...,
Walked past it in the mall
The seats are nice, but the bathrooms and floors are pretty grungy. It's still easier to get to than the other theater with significantly less speed bumps. Isn't usually as busy. It's good for seats and less crowding, but it can be gross.
It's a big teather, really big and comfortable chairs, big screen and perfect sound.
This theatre is a little small, what with having a few viewing rooms, but I am always impressed with the quality and lack of odor that each one has. Comparatively to the other cinema, the reclining chairs are of better quality, also offering more room and more comfortable cushion.
They need to get it together, the recliners are great but the place isn't well managed. Four times the screen went blank for several minutes during a movie that's been hyped for its visual effects. The place has been open for over a year and they still have no signs so you can find what theater is showing the movie you're looking for. The "kinks" should be worked out of the system by now.
I couldn't see Toy Story... because they had a problem with the screen, so I watched Aladdin.
Great for shopping locally!! Wish there was a fresh fruit/vegetable market though.
We took the grandkids to see lion king at the 8:10 movie. Bought 5 seats on row E . We get there spend 50 bucks on popcorn and drinks and seated by 8:00. 8:20 and movie still hasn't started. They come in and say they are having projector problems and need us all to move to a different theater, and just sit where ever u want in there. We have 3 small children with us so we're they last ones to make it in there. NO SEATS! we are stuck I'm the first row far left corner of the screen after I have spent $100 bought my seats in advance so i know i would have good seats for the kids to see this movie. I'm very disappointed with this place.
Very nice theater, but the men's room was in very poor condition.
Cons: It's a mall theater, parking can be difficult because it's at a mall. No outside says where theater entrance is. Pros: If you find entrance though, theater right by it. Big power recliner seats and you can pick seat on map. Con:Seats aren't labeled. You have to count off from edges. Pro:Nice screen. Good sound. A/C. Rating: 3 of 5 stars.
Those chairs are too fancy for the likes of me.
Theater is ok. Bathroom is not well kept.
Seating was very comfortable. All chairs are recliners with good cushioning. Area was very clean. Concessions were overpriced more than usual... will try to get menu pic when I go tomorrow. 2 drinks & popcorn started @ $18.25 which is about $3 - $5 more than Grand Theater.
This is my first review because I have never felt the need to do this, but after last night I feel this needs to be said.My friend and I decided to go watch a movie here. From the moment we arrived, customer service was disgustingly terrible. They were rude and aggressive. One lady raised her voice at us when me and my friend were trying to decide what seats to choose. My friend tried to lighten the tones of the workers by making a pleasant joke, but this woman arrogantly rolled her eyes and never cracked a smile. I am honestly embarrassed and upset for this establishment because these are the people they choose to represent them. I will never return to this theatre again. From now on, I am contributing my money to The Grand Theatre.
100 percent satisfaction
Great time as usual. We had a hard time seeing the movie because a family that sat in front of us would not recline their seats so it cut bottom portion of screen off. We were almost in middle isle but still had difficulty. But usually, we love our experience here!
Love the reclining seats! I had a issue with the stale nacho chips and the manager gave me a refund! Awesome service!
THEY SERVE BEER NOW. Still way over price for everything tho. I paid $7.50 for some nachos with extra cheese.
They really need to clean their bathrooms.
Everything was great! The staff was more than accommodating! They said, "we're happy to see you," and I felt like they meant it!
Always clean, great theater
Good movie
It's a bit rundown but they have reclining seats! They also serve alcohol now.
Comfortable. I wish the beer was cheaper lol. Great experience there
Easily my favorite theater in the area. They might not offer tickets via Fandango, have a D-Box room, nor have an IMAX room, but they make up for it everywhere else including utilizing luxurious recliners that are a blessing to those of us with arthritis and similar pain conditions that couldn't previously have enjoyed movies this much.
Very clean and quiet. Comfortable like being at home. Loved it. I highly recommend it.
Good theater to hang out. Just stay safe if hanging around afterwards
Ungodly snack prices
Great Madea movie....comfy seats
Quiet time at 3pm. Handicap accessible. However the bathroom and theater doors are not handicap friendly. I was on crutches and had it not been for my spouse I wouldn't have been able to open the doors.
The movie was great but I think the seating arrangements could have been better! I was 15 minutes late for the movie and when My husband and I showed up along with my 5 year old son our seats were taken and the theater was full luckily we found 2 seats and just sat our 5 year old in our lap!
Friendly staff, reserved seating, and great ticket prices. Add all that with the reclining theater chairs and I don't know what else you could want from a theater (except maybe decently priced concessions).
love the seats here, but they've got to do something about the bathrooms. Yuck!
Summer Children Flix are Mon thru Thur.
Need to fix broken chairs and clean up better
Very clean and people who work there are friendly! I took both my kiddos and we all had a blast!
For all the idiotic people that have talked about the bathrooms being a mess, who do you think made the mess? THE CUSTOMERS! please learn how to flush a toilet.
Love that this theater has reclining seat and that you can pick where you want to sit.
Really spacious and clean not cramped like most theaters. Went to a Friday night movie and had no line and staff was very pleasant.
Clean theater, though the bathrooms can get sketchy at times, and they have the electric recliner-style seats that are always a hit. You can purchase your movie tickets online and choose your seats ahead of time, I highly recommend this. Although I should add that even at a big Star Wars movie launch it wasn’t terribly packed. Great theater overall!
Comfortable, semi-private, and pleasant viewing experience. Only issue is that the theatre was pitch black coming in.
Website had incorrect listing. Was also told incorrect time for 3D matinee at the window.
Great for shopping locally!! Wish there was a fresh fruit/vegetable market though.
We took the grandkids to see lion king at the 8:10 movie. Bought 5 seats on row E . We get there spend 50 bucks on popcorn and drinks and seated by 8:00. 8:20 and movie still hasn't started. They come in and say they are having projector problems and need us all to move to a different theater, and just sit where ever u want in there. We have 3 small children with us so we're they last ones to make it in there. NO SEATS! we are stuck I'm the first row far left corner of the screen after I have spent $100 bought my seats in advance so i know i would have good seats for the kids to see this movie. I'm very disappointed with this place.
Very nice theater, but the men's room was in very poor condition.
Cons: It's a mall theater, parking can be difficult because it's at a mall. No outside says where theater entrance is. Pros: If you find entrance though, theater right by it. Big power recliner seats and you can pick seat on map. Con:Seats aren't labeled. You have to count off from edges. Pro:Nice screen. Good sound. A/C. Rating: 3 of 5 stars.
Those chairs are too fancy for the likes of me.
Theater is ok. Bathroom is not well kept.
Seating was very comfortable. All chairs are recliners with good cushioning. Area was very clean. Concessions were overpriced more than usual... will try to get menu pic when I go tomorrow. 2 drinks & popcorn started @ $18.25 which is about $3 - $5 more than Grand Theater.
This is my first review because I have never felt the need to do this, but after last night I feel this needs to be said.My friend and I decided to go watch a movie here. From the moment we arrived, customer service was disgustingly terrible. They were rude and aggressive. One lady raised her voice at us when me and my friend were trying to decide what seats to choose. My friend tried to lighten the tones of the workers by making a pleasant joke, but this woman arrogantly rolled her eyes and never cracked a smile. I am honestly embarrassed and upset for this establishment because these are the people they choose to represent them. I will never return to this theatre again. From now on, I am contributing my money to The Grand Theatre.
Great time as usual. We had a hard time seeing the movie because a family that sat in front of us would not recline their seats so it cut bottom portion of screen off. We were almost in middle isle but still had difficulty. But usually, we love our experience here!
Love the reclining seats! I had a issue with the stale nacho chips and the manager gave me a refund! Awesome service!
THEY SERVE BEER NOW. Still way over price for everything tho. I paid $7.50 for some nachos with extra cheese.
They really need to clean their bathrooms.
Everything was great! The staff was more than accommodating! They said, "we're happy to see you," and I felt like they meant it!
Always clean, great theater
Good movie
It's a bit rundown but they have reclining seats! They also serve alcohol now.
Comfortable. I wish the beer was cheaper lol. Great experience there
Easily my favorite theater in the area. They might not offer tickets via Fandango, have a D-Box room, nor have an IMAX room, but they make up for it everywhere else including utilizing luxurious recliners that are a blessing to those of us with arthritis and similar pain conditions that couldn't previously have enjoyed movies this much.
Very clean and quiet. Comfortable like being at home. Loved it. I highly recommend it.
Good theater to hang out. Just stay safe if hanging around afterwards
Ungodly snack prices
Great Madea movie....comfy seats
The movie was great but I think the seating arrangements could have been better! I was 15 minutes late for the movie and when My husband and I showed up along with my 5 year old son our seats were taken and the theater was full luckily we found 2 seats and just sat our 5 year old in our lap!
love the seats here, but they've got to do something about the bathrooms. Yuck!
Summer Children Flix are Mon thru Thur.
Need to fix broken chairs and clean up better
Very clean and people who work there are friendly! I took both my kiddos and we all had a blast!
For all the idiotic people that have talked about the bathrooms being a mess, who do you think made the mess? THE CUSTOMERS! please learn how to flush a toilet.
Love that this theater has reclining seat and that you can pick where you want to sit.
Really spacious and clean not cramped like most theaters. Went to a Friday night movie and had no line and staff was very pleasant.
Clean theater, though the bathrooms can get sketchy at times, and they have the electric recliner-style seats that are always a hit. You can purchase your movie tickets online and choose your seats ahead of time, I highly recommend this. Although I should add that even at a big Star Wars movie launch it wasn’t terribly packed. Great theater overall!
Comfortable, semi-private, and pleasant viewing experience. Only issue is that the theatre was pitch black coming in.
Website had incorrect listing. Was also told incorrect time for 3D matinee at the window.