Reviews of Franklin Square Cinema (Movie Theater)

1303 US-127, Frankfort, KY 40601 Located in: Franklin Square Shopping Center

Average Rating:

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We have all the information of people who know the services and products of Franklin Square Cinema (Movie Theater) in Kentucky area.

At the present this firm receives a rating of 4.1 over 5 and this score has been calculated on 425 reviews.

You must have seen that the average of ratings that it reaches is really positive, and it's founded on a large number of scores, so we can think that the assessment is quite credible. If people have bothered to evaluate when they've done well with the service, is that it works.

As you know, we do not usually stop to place opinions when they are positive and we usually do it only if we've had a problem or issue...

This Movie Theater belongs to the category of Movie theater.

Where is Franklin Square Cinema?

REVIEWS OF Franklin Square Cinema IN Kentucky

James Gaines

New digital projectors and two 3D projectors.

John Mcdonald

It's leaps and bounds better since it's under new ownership! It has digital screening, better Dolby surround sound, and much better seating. Just wish they had more 3D showing, starting to go back there more often.

Lucky Harison

I'm not picky about where I go to watch my movies, so this theater is a five star because it's convenient and close.

Steven Gordon

When i went to Go see Jurrassic World: Fallen Kingdom in 3D they oversold the tickets so when i went to go see it they seats were full. But thats not the worst part, they had the urdge to ask if really wanted a refund after i ask them twice for a refund.

Xxmidnight PinkxX

Friendly, hospitality & seating comfortable.

Susie Hammond

Old and not very clean. Typical high prices for concessions. Very loud.

Tracie Heslep

Just left from seeing Avengers End Game and the movie was great but the theater was so hot that you couldn’t breath and the whole theater smelled like body odor, several people complained about it also. We will NOT be going back to that theater again!! Management needs to do something ASAP!!! Sad you can’t enjoy a movie that you payed to see!!

Darren Dews

Saw Mary Poppins. Movie SUCKED. Movie theatre sucked. Floor was so sticky, everyone was sticking to the floor. Only two employees working. Self serve drinks and buy your tickets at the concession stand. Now I know why I haven't been to the Frankfort movie theatres in over 15 years. My suggestion is go to Lexington Fayette Mall Theatre.

Fred Deaton

Wonderful theater. Reasonable prices, comfortable seating, great concessions and a great staff that is always courteous, friendly and helpful. Great place to see a movie !!

Erin Caudill

I love matinee pricing! My whole family saw a movie and had popcorn and drinks for under $40!

Lisa Lilly

Great movie

Greg McDonald

Prices are great, popcorn is awesome. Free refills on drinks and popcorn!!! Theater is comfortable and clean. Staff is very nice and friendly

Mecia Buntain

Small theater, nice that it's never very crowded, and cheaper than other locations nearby.

Chad Justice

Don't take a chance on this place, because they may not actually be playing what you are coming to see. Spend your money at a real theater. Just drove about 20mi one way to see the last showing of The Nun only to be told that they weren't having that showing. Website still has it listed, Fandango was selling tickets for it, and I even tried to call the theater to make sure it was playing before making the drive. Their recorded message just plays an outdated showtime listing and won't let you speak to a human being. Judging from previous Facebook reviews, this is not an isolated incident. Never again.

Meagan Huston

A speaker in our theater was blown so we had to hear static anytime the talking or music got loud and the screen had a black spot right in the middle.

Kelley Harris

Cheap prices just needs bigger chairs for us wide hip peeps

Anya Hopper

Nice setup for refreshments. Reasonably priced tickets. Clean theaters.

nathan newland

It gets the job done if you dont want to leave town

richard gonzalez

Clean nice place

John Waddell

Tried calling 4 times to check on prices because they don’t have a REAL website posting the information and showtimes but no answer. Surprised this place is getting any good reviews or business period.

FuzzyDan

This theater would get a four or five star rating if not for the fact that in the two large theaters the sound mix is off. The surround sound is plenty loud enough, but the front speakers which is where all the dialogue in the movie comes from is far too low. If I do not sit in the middle of the theater or closer, I have to strain to hear what the characters are saying. The littler theaters do not have this issue.

Stacy Harris

It's sad that they charged us for a 8 month old that slept through the whole movie and a 1 1/2 year old.

Rita Harris

Friendly and improvements are great. The customer service was top notch as well as very clean. Will be going more often now.

D Strongwoman

Great place, fair price!

Dipesh Shrestha

Nice and cheap option for movies in Frankfort.

zachthebos3000 gaming

Amazing cinema with cheap food. I've never had a bad experience.

Seth Stair

Sticky floors, understaffed ( same person running the Concession booth and selling tickets...smh), dirty, poor parking situation, overall it is a neglected theatre that doesn’t get very busy. They didn’t even change their sign for years and years to show what movies were playing.

I Play The Games

The movie theater is a wonderful place for all people to go and relax while watching a movie. While this place has very good sound systems and screens, they could be a lot better. Now I'm not saying that I hated the place, I'm just saying that it could be better. If u go to a place like cinemark in Lexington then u can really see the difference. The chairs are also a lot more comfortable, I found the popcorn to be a bit stale, and the drink i got was watered down. But it is still a great place

Vincent Bonomini

Love this place, friendly staff and great value.

kirstie godby

Great place. Love $5 movie night on Tuesday

Desiree Harris

Cute, little theater. Reasonable concession prices. My suggestion? Update the place. New paint, carpet and get some stadium seating. I won't be returning for anything I want to see. My son is fine there but not for me. I'm short so having to look around people isn't fun. Sorry.

Jamie Burke

I took my kids to see Toy Story 4 at the 1:30pm showing. I anticipated having to pay for me, my 9 yr old, my 3yr old, and my 2 yr old, but I also had to pay full price for a ticket for a one week old!!! Flat out ridiculous!!!!

Robin Cooper

Friendly atmosphere. Clean facility.

Rebecca Parris

Watched aquaman and omg! Delicious!!!!

Jayden Hopkins

COOL BRO.

Vicki Turner

Old-fashioned cramped seating, not the cleanest I've been in. Prices are good though.

Susan Kennedy

My grandson and me love going. Always very courteous and polite. Good prices.

B Clapp

Nice for older cinema

Samantha Dean

It was awesome n we didn't freeze to death..

Micah Rakestraw

I like how it says good for kids like someone doesnt get decapitated 15 minutes in lmfao

Yep It’s Jeremy

This is a great place if you just wanna catch a movie.

Jorge Pena

Cheap and good

Andrea West

Seats recline and very comfortable

Denise Lewis

Great place. People are really friendly and the manager is so nice and tries to accommodate everyone. He seems to be a very devoted manager. Always have a great time bringing the family here!

Varita Griffin

All was treated nice, and I love the staff we should all support them

Tracy Hawkins

IF YOU WANT TO SEE A GOOD MOVIE THAN AN DINNER OUT OR AN AFTERNOON SHOW WITH LUNCH BEFORE OR AFTER, YOU CAN'T GO WRONG WITH FRANKLIN SQUARE CINEMA

Gabe Uebel

The main viewing room on the left had a terrible smell and it appeared the air was not on. I asked the employee at the ticket window to turn the air on half way through the movie. It was so bad, we were breathing through our shirt to complete the movie. We will not be back. It smelled like raw sewage.

Christine Evans

They’re always fast and friendly and I love the prices on Tuesday!

Joey Phillips

The seats are so uncomfortable here. The price for a movie isn't bad and Tuesday's are matinee prices.

Kels S

I like the theater - it's always very clean and the staff is nice. But PLEASE do something about people being loud during the movie. I was distracted today by children running up and down the aisles and speaking through the entire show. But it's not all on management - parents need to either learn how to control their children or just wait until they're a little older to bring them to the theater. It's common sense, folks.

Marilyn Brophy

Prices are high but nice place

R P

Great small town theater!!! Management is overly kind, staff is sweet and friendly. Staff working there have to enforce the rules. So if you bring your baby, you must buy a ticket. Its a rule. No oversize bags, don't bring them in, it's another rule!! Most of the staff are young and paying their way through college. Be kind to them!!!

Bagheta Kaye

Was charged a ticket price for a two month old baby. Will not be back.

Michael Scott

Older theater. Clean and prices on par with others of its kind.

Alicia Campbell

Decent theater for the price!

Carolyn Vitalis

Expensive and i dont think we should have to pay for kids under 3yrs at regular price

Suzi Adler

1. Old theatre that needs serious updating. 2. Went to a 1 p.m. showing on a Friday. Staff was very nice. 3. Not a great selection of concession treats/foods. 4. Carpet in hallways and like wet dog. 5. Seats very, very, uncomfortable. 6. Staff had to be told by movie goes to turn up volume. 7. Need sugar free options with conversions. Gave a 4 because of the staff.

Rachael Mcclurg

Had some issues with kids being loud using their phones texting taking pictures. It was very hard to watch the movie. I went out told the manager and I feel he handled it. He also Compted my tickets and give us tickets to see a free movie. That wasn't my goal. But I did apperciate them. I love the popcorn and the cinemas I've been in are always clean. I'm very satisfied with Franklin Cinema. Thank you guys.

Christy Hart

It's got all the latest shows and prices are a little better than most other theaters.

baby angel Roblox and Minecraft gaming

Oof opf

Jerry Frank

Friendly, helpful, theater was quiet; all around a pleasant, and good experience.

Damon Bader

Very cheap, seats could be a bit better but the price makes it definitely worth it.

Carolyne Pollock

Lots of fun! I enjoyed the down to earth environment.

Chris P

Could really use a remodel. Snack prices are way too high. A family of 4 should expect to spend 50 plus dollars if they want anything besides movie tickets.

Debbie Edwards

Good movies friendly workers

Jasmine Washington

I will never recommend this theater to no one, after being treated unfairly by the staff before I could even get inside of the building. I was told I couldn’t bring my purse inside the theater, after placing my purse in my car. I proceed to go inside the building and see others carrying a bag similar to mine. When I asked about a refund the only thing that was told to me is that the lady must have slipped by them. Not once was this lady asked to leave the building to take her purse back to her car like I was. I will not give my money to a theater that treats other unfairly due to the color of my skin.

AngryAng

Went to go see the new avengars movie. The young men behind the counter concession counter ,was great .one femail staff member not to pleasant she was the reason I didn't give all five star rating . The nachos was really delightful. The popcorn was really good as well.

M Brewbocker

Staff is always friendly, prices are decent. Snacks are basic movie snacks. Seats are a little tight if you're not in theatre 1 or 2. Generally cleanish, small restrooms.

James Knight

Small town theater with a good selection of movies and food. Nothing fancy but clean and quaint.

J S

Nice theater, rarely busy.

Raye Scott

Good not great

Kim Robinson

Enjoyed the show!

Bethany Langdon

Love this theater. Great price great popcorn nice staff!

Sherrie Powell

Clean enough for an older establishment. Granddaughter enjoyed the movie.

Amin Anderson

Greatly improved when republic theaters purchased this place. So much cleaner, the new seats are more comfortable, the floors aren't sticky anymore. The screens are better quality as are the projectors that have made the movies more detailed. It's nice to finally not have to travel out of town to go see a movie.

Molly Shepherd

Staff are friendly and the popcorn is great.

Wayne Begin

From the posted movie time, I waited over 20 minutes for commercials before the previews even started. Floors are sticky.

Adam Miller

Great place to watch movies, decent price especially before matinee times.

Ernie Matiz

Good movies at good price. Chairs not to comfortable

Amy Keach

Always great customer service. Seats are not the most comfy, but the price is right so we deal with it :)

JJ Norton

Awesome movie

Ja'kyla Traynham

Guys pls go see shazam

Svtison

Poorly ran theatre. Had a bus bring in a load of really nasty people that literally ruined the last movie my wife and I went to see that was on its opening day. We got up only a few minutes into the show and ask for a refund. We were not given a refund but were given two passes to see a future movie or the same flick. We decided today to go see a movie, the new Lion King movie and were told that the passes are only good for movies that are two weeks or older. Tried to argue the movie we got the passes for was on opening night and we paid full pop for the tickets. Needless to say we will not ever go back. My advice is go find a real theater with comfortable seats and nice employees.

Christian Simon

Watched infinity wars here day 2. Seats were plentiful but not reserved. If you're in a pinch for a popular movie this place will have a seat for you when bbn others dont.

Melissa Satterley

Wonderful popcorn, comfortable seating and great service.

Cassidy Bowman

Love this place!Its a good place to go to see the latest movies with your friends!

Andrae Walker

Not a bad theatre at all. Albeit the only theater in Frankfort but the upgrades are definitely appreciated. Decent assortment of snacks and drinks.

Ann Rucker

We usually have a great experience at this theater. Snack bar staff is always friendly and helpful. Tonights experience was awful to say the least. there was a couple in front of us who talked THE WHOLE MOVIE.. Some people left, my husband went out and reported the behavior as well.. They sent a kid in to find the culprits, who was of no use at all. My suggestion is to have security in each theater to thwart this behavior.

Jessica Perkins

We loved it!

Kyffin Bland

Nice theater. Not totally updated or newest amenities, but still worth going to. Prices are fairly cheap.

Michael Dawes

Glad this theatre was re-modeled. It was in dire need of improvements. Screens and sound are better along with non-broken seats. Maintained much better as well. Sometimes they run short staffed and you have to purchase tickets at the concession stand and that can cause a bit of a delay. Not that big of a deal if you can plan ahead and get to the showing a little early. It doesn't have all the bells and whistle's of larger theatre's but it is more than adequate for a town this size. Pricing is very reasonable.

Kitty Rouse

We went to see the movie A Drift and that is a movie....that I could watch again..... always like going to the Franklin Square Cinema......it is a little far for me to drive....but that's the only Cinema that my friend will go..... it's out of town.

Andrea Clay

Since new management took over the place it has been great ! Staff is friendly and the theaters are alot cleaner ! Take my family all the time now!

Hermanitos Cruz

The movie was awesome

Laura Licht

Very friendly and helpful staff. The food is very reasonably priced and so are the movie tickets! Clean and comfy theatres!

Adam Krasneski

theatre 5- dialogue and some effects sounding like it was being played through a tin can. Sound system in obvious need of repair.

Kimberly S. Huckleberry

We had a great time. The facility was clean and the staff was very heloful.

erica davis

Prices are very reasonable. Occasionally, there is quite a wait outside to get tickets, hence the deduction of a star. Otherwise, it's great. And concessions are well-priced, too. You don't have to sneak in snacks anymore! Haha. And remember with movie theater popcorn, less is more or you'll make yourself sick.

Carson Fawbush

Awesome Staff and good popcorn!! It's NOT a big nice theater (like in Lexington) w plush seat that recline but good prices and super nice people make this my theater of choice

Marti Woodward

Decent place, cheap on Tuesday, always clean. Good service

April Watts

Was great, clean and well maintained

Carlton McGee

Cozy. Popcorn is good. Has pepsi, I prefer coke. Nice feel. Sounds are good. Screen in good condition. Easy to get to. Price is OK.

Indianola Rouse

We really enjoy going to the movies there....... the seating to me is great.... I really enjoy the popcorn and large drink.... with the large combo u can get free refills....try it if u live in the area I believe that u will enjoy it too.

Ray Easton

Great price!

Wes Hopper

Tight seating. Snacks not as overpriced as some theaters. Cheap tickets!

Katie Northern

My son goes with his Papaw every time a kid movie comes out. Most movies more than once. He loves the new spiderman

Karen Confides

Clean theater, friendly staff, comfortable seats

Greg Resor

Reminded me of our old theater in Monticello.

Sahvanna Chaffins

Affordably priced movies, friendly service, decent facility.

Ivan

Decent movie theater. Not as expensive as places in Lexington.

Verda Giles

Good movies closet to home

Peterson Vatel

Man I would come here every time I would want to come here and enjoy my time here

JD C.

Friendly customer service, nice movie theater, and most important reasonably priced!

Brandy Morris

Love going with my daughter. Always a good time. I really don't think the prices are bad either

Angela Wilbers

Our weekly event for a night out. Small town means usually no lines. Take a jacket, it's cold inside! Captioning device available free.

Glenn Hankins

Price's not to bad place is allot cleaner than before

Noel Novelo

Great price discount on Tuesdays!

Oscar Jones

Love the movies go here

David Bailey

Small town feel with $5 Tuesday at the local theater.

Mrs Waller

Very DISAPPOINTED that unless a church sponsors a Christian based movie Franklin Square Cinema will not show it. This policy needs to be changed!!!

Amber

Since new management has taken over they have made several changes.There is rarely anyone at the ticket booth now, you go in to pay instead. They have better family deals for popcorn and drinks now, including free refills on both. Was so stoked to see sweet tea at the drink machine during our last visit. All of the staff we have encountered at the concessions in the last few months have not been friendly. I get that it is the holidays, but just a little friendliness goes a long way. Over all we prefer to come here instead of driving to Lex and do like a lot of the changes they have made.

Targanian Shadowind

This used to be one of the best places years ago. Now they have turned several one room seating and screen to two with much smaller screens. One room has the screen so close to the emergency exit door, that when the lights go down for the feature the bottom right side is lit up green form the exit sign. A very large amount of screen. The sign out front doesn't display what movies are playing and the times anymore, now it just gives the number to call. A sad end to the only theater in Frankfort

Crystal Rainer

It's a small theater. I have no complaints. I'm happy they show movies that a variety of viewers would enjoy. They have decent family deals at the concession stand and even huge bags of popcorn

brandon pittman

Takes me back to my child hood days at the movies. Older theater but clean and nice place to see moive

C Foxx1

Its a little outdated but the staff are extremely nice. Good place for a family movie night.

Hanna faith

Bathrooms are a little smelly and the movie lost its sound several times.

Jo Anne Tingle

They are a very staff. Popcorn is always fresh, and you can't beat seeing a movie for $5 on Tuesdays

Lynn Case

Best fountain drinks in town. Popcorn was hot and fresh. Bathrooms were clean and employees friendly and helpful.

Benjamin Anderson

This theatre has consistently gotten better. I used to avoid this theatre like the plague, however, I legitimately enjoy attending here again.

Muhammad Imran

Me and my son enjoyed "incredibles 2" there with popcorn and drink. Cinema 3 was for us and it was small cozy cinema with perfect movie watching condition, nice. The only thing that they can fix is the seats are not nice for 5 year old as seat going in and out all the time. Anyway! Its still good for 5 stars ;)

GIGAB. YTE

Watched 2 movies at this cinema and have been disappointed each time because it was a date night with my girlfriend and I! Come on, step your game up and play awesome movies or shut this place down.

missy gardner

Popcorn and drinks were fine,but service slow

DeAnne norton

We love to come here but new seats please!!

Peggy Cubert

Aquaman was rockin with special effects, I wish they had it in 3D

Melissa C Hankins

So I had to pay 6 dollars for my 2 month old baby. I am not in it for the money or for pity. My friends and I took had a girls day out and I had to bring the baby with me. I was polite by every time she got fussy I took her out. Unlike times in the past when I have go to the movies and someone brought their baby and it would cry and they wouldn't take it out. I think it is ridiculous that I had to pay for her when she slept through the whole movie. I will not be returning to this theater. The one star I gave was generous

Ava Marie Allison

Had a great time.

Sam Fraley

Great experience went to see It chapter 2 lovely service great people no one talked during the movie!

Amber Chapman

I was an out of town guest in Frankfort when deciding to go see a movie at this location. I was not impressed at all with the theater. But I believe this is the only location to go to the movies in town. The theater is very outdated and they have very limited showings for what movies are being played on a daily basis.

watkinsboy 31

I think it's high time for renovation in that place just saying.

Erik Bielby

Can't beat it for local. Good prices, and good sound, good display.

Amanda Clifton

It's a nice little theater. The people are friendly. Nothing fancy but the popcorn was fresh and the prices are reasonable. The only big drawback I saw was that you have to line up at one ticket window that is outside to get tickets! On a nice day that may be no issue but it was rainy when we went and there wasn't much to shelter the kids and ourselves from the wind and rain.

Lynn Cruz

Great theater with comfy seats in the little town of Frankfort and we are very fortunate to have this theater. You can watch 3-D movies at 1/2 the cost of other theaters in bigger towns.

Susie Powers

Love the super tuesdays. Great for the family and 6 theatres for various options. Have been three times this summer.

Me Me

Great big black spot on screen. Very distracting

JONATHON PEYTON

Nice little place to go for a quick movie. But needs updating

James Robinson

The parking here is extremely bad I've never seen anything like it. The theater is flat floored very cheap looking. the movie I went to see they had trouble getting the sound going. I would not recommend this place. I would however recommend if you got the money to put up another theater because this one needs to be shut down.

Jeff Slyn

Seats don't lean back but are comfy. Like the free soft drink refills. Wish they had a better frequent buyer rewards program. Closed captioning device had to be reprogrammed as it wouldn't work during beginning of movie. I go there regularly.

Connie Mulloy

Love to see movies here. Good prices.

Rodney Satterley

Great place thumbs up

Donnie Murphy

Nice clean movie theater enjoyed my movie experience little pricing on possessions but overall good for my area good location food to eat nearby ice cream parlor nearby plenty of parking

Donnie Hagy

Some other reviews may me chuckle a little. If those people only knew what those cinemas USED to be like... Anyway, the facilities are now clean. Ticket prices are some of the best you'll find. I'm saddened they decided to do away with SnoCaps, but I'll live! Theaters now actually HAVE Dolby stereo, as well as the capabilities of showing a 3-D movie...in 3-D! My only negative comment is I just wish they would show more independent movies. Since this is the only cinema in town, I just wish they could be more diverse. However, I also know they can only show what the distributors send; therefore, this point may be moot. A very HUGE step above what used to pass for a cinema in Frankfort, KY.

Jennifer MacDougall

Always a good time

Brian Hillard

Really needs updating badly. I do not care for the concessions either.

Robin Barnes

People are real friendly and it's decent prices for the cinema that make it affordable to take your kids

Anna Larmour

Me and my husband take our kids here to watch movies. It's very clean but super expensive to buy food and drinks. Would go there every once in awhile.

logan Smhe

Great screen HD sound good custom er service

Adrian Clark

Good place to watch a movie. Ticket prices aren't too bad. Could use an update.

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