We have the information of real people like you who are purchasing the services and products of Regal Brass Mill Stadium 12 (Movie Theater) in Connecticut area.
At the present this business gets a rating of 4.2 over 5 and the score has been calculated on 591 reviews.
You must have seen that it reaches an reviews average is really good, and it's founded on a high number of opinions, so we can conclude that the valuation is very accurate. If many people have bothered to evaluate when they've done well, it works.
You know that we do not usually stop to put reviews when they are good and we usually do it only if we've had a problem or issue...
This Movie Theater corresponds to the category of Movie theater.
Comfortable lounge chairs. Theater shows a lot of fathom events, which I love. Plenty of dining options in the mall the theater is in so great for dinner and a movie
Ample parking lot to park and comfy seating.
Good
I enjoyed, my kids was very happy because they can pick where they like to seat.
Comfortable seating friendly and if you go in the day time you dont have to worry about so many people in the theater hall
Faith Vhirch Show was great
Be advised,the seats are so comfortable that one may actually accidentally nap.
Very nice theatre. Great prices and location. Downfall is at busy times concession lines can be up to an hour wait. So get there early enough to purchase Tickets and wait in line. Other then that,5 stars.
Good place to shop and kill some time
Movie theater was amazing
Always clean and love the new recliners.
It was great
Their new seats are amazing. The snacks are very expensive but the tickets are reasonable for the daytime.
They always have a good movie to watch
Our favorite family spot when visiting in CT
This place is distguging!! Was watching a movie and out of the corner of my eye I see something move. Looked again 3 mice were just hanging out. Never returning again.
Great matinee movie prices. Very comfortable reclining chairs. Concessions are over priced, but what movie theater isn't? Usually not too busy, so it's nice not to have to sit in a packed theater if that's not your thing. Would recommend.
Awesome place for a movie
Great theater!!
That cop is weird
Seats were awesome
The tickets, popcorn and sodas are all ridiculously over priced! I won't even consider buying the candy or other items because of the prices. The seats are not very comfortable compared to the ones at another local theater. The only reason I go to the Brass Mills Theater is because they're the ones who usually show the movies my kids want to see. I gave it two stars because I haven't had any trouble with the employees who I've found to be quite nice, though I admit that I don't usually go on the weekends when I know it will be more crowded and noisy. Lower your prices. Even at half the price you'd be making a profit. The high prices are obviously not deterring disruptive patrons. If you have to hire security to remove unruly, obnoxious, loud viewers, then do so.
Great movie theater. Love that they started playing anime specials monthly. Love to come on Tuesday evenings when everything cheaper.
Clean and comfortable theatre with decently priced tickets. Concessions are overpriced as usual but the amount of food and drink you get is worth it.
Family friendly with a lot of shop to fill all your needs and wants.
I was there last tues and both the attendant at the ticket counter was courteous and friendly I also ordered a popcorn and the staff there was very helpful, and nice was very pleased with my service
I usually have a fine time at the theater and that is why I gave this visit a 3, but when my movie is scheduled to start at 12 noon, and you are scheduled to be open at 11am, why does the girl at the concession stand tell me at 11:25am, that the concessions won't be available until noon. Definitely losing money with that type of customer service, and does it really take that long to open the concession stand?
Best movie theater ever
Good theater but theres always a group of immature kids that think they have the theater to themselves and they don't get told to be quiet by any worker unless people watching the movie tell them to. I continue going to this theater hoping it would be better because its close to home but same problem every time
They cracked down a lot, but it is a little difficult to watch a movie here because other people are either on their phones or talking to their friends during the movie. But it isn't as bad as it use to be, so you're taking a chance watching a movie here with interruptions.
Not a bad theater with great upgrades made to the movies but one thing that they should consider is the restroom placement while doing the upgrades the restrooms are at the end of the theater
Fun with the family as always.. The kids have a blast everytime
Good reclining seats
You pick your seat when you buy a ticket. The seats recline. The food available has changed, more variety is available.
Great theatre, comfy seats, clean environment.
Comfortable seating. Always s great selection of the newest movies.
Fast service...
Comfortable reclining seats Great theater to see movirs
Love the movies
Customer service was very rude. Having side conversations with friends while trying to take our order. The popcorn was stale and cold so I asked for the fresh popcorn that was currently popping. The worker had an attitude from me asking for the fresh batch. Once movie was over, I asked for a bag to pour some of my popcorn in because I had the large bucket; and the worker told me he will have to charge me the price of the popcorn bag size. I asked him since when and he stated "he GUESS it's cooperate decision." The bathrooms was disgusting, in which I went to a worker and told him. His response was "IT IS WHAT IT IS." The theater was hot and smelled like feet. The only reason why I took my family to this location is because North Haven/Milford was sold out and my boys really wanted to see Lion King. You guys don't even deserve one star and I will NEVER SUPPORT THIS DISGUSTING/RUDE CINEMA AND WOULD NOT RECOMMEND IT.
I like this movie theater. It is usually not too crowded and has recliner seats.
The theater was clean and well kept by far better than most other theaters. The staff was helpful, friendly, and knowledgeable from the moment I approached the register.
Clean, large reclining seats. Concession is expensive of course.
seats are far more comfortable at Regal then they are at Apple...
I really enjoyed this movie theater. They have awesome seats very very comfortable and they recline. Prices of the average the snacks I find a little too pricey but competitive with other theaters. If you have a larger family or are on a budget if you go on Sunday I think till 6 p.m. you can get tickets for $5 per person. So it's a good way to take the family out for the day and not go broke. I recommend this theater highly.
I'm using cane due having had knee surgery staff accommodated me to take short cut to get to the theater room. I really appreciated that this was my first fun activity out since having surgery. Very comfortable chair I was able to recline my leg.
Nice up to date movie theater, a bit pricey on the tickets.. .great customer service
Never going there again. Took my son to the movies on a Tuesday the price was fine for 2 matinee. I paid more for 2 popcorns and 2 drinks than the movie. Seriously that is outrageous. I don't pay for this much anywhere else. Crazy
Fancy Nails is a great place for my mani-pedi!
This movie theather is the cleanest ive ever seen at reliable prices
Love the Theater. Recling chairs. Great
There popcorn was nasty, not fresh at all! They don't clean there seats which should be done, during closing. Anyone can have lice on there heads. Otherwise it's ok. So I give them a 3
Awesome! Comfortable seating not all mushed together. Amazing sound
Ok. But, don't waste your money going to see Quentin's new movie. A long 3 hrs. Once upon a time in Hollywood
Faith church today was wonderful
I have never gone there before but i recognize most reviewers speak good about this place, so it look to me is somewhere someone can go and enjoy themself with their families and love ones. Want to go myself soon
Great theatre the reclining seats are cool
Apple cinemas is way better...and cheaper.
My advice is sneak in your movie snax.a bottle of water will set you back $5.50. But the reclining seats are killer, like watching the movie in your own living room.
Usually no one there on a Thursday at 2
This is a very nice and clean theater, I've been here several times and I've never had a bad experience. My family often celebrate birthdays. The Sunday price is great, its 13 in total and we save and we are able to dine at one of the restaurants in Mall. One more thing, the Manager was so nice, I needed to take my medicine and he actually had me to wait and he went and got a cup of water for me, I thought that was extremely nice for him. The Seats are super comfortable. Great job guys. Mrs. Natalie Holden
Best theater ever. Prices are amazing compared to other theaters and there's no one ever here...recliner seating just great !!
Bathrooms are clean, there is a large selection of food, the theater seats are super comfy, and there's even an arcade and different game machines throughout the outside of the theater. Right inside the mall so very convenient. Also has rooms available for renting for birthday parties!
The theather is nice and the ticket line moves fast. The concessions is always a bummer because there is always 1 person there rather than 2 to help the long line of people. Also the floor is ALWAYS sticky. As soon as you get pass the ticket booth the concession area sticky,the theater sticky. I typically go to early movies so if your floor is sticky before noon its because no one bothered to mom the night before.
Love the seats and i can buy my ticket online and choose my seat. I eat their once and they had fajitas. Never have to deal with long lines and wait time.
Great seating good theatre, but it is in the middle of the dirty water aka Waterbury so you don't have a choice but to deal with the undesirables and such which there are more than enough. My opinion is go through the entrance through the Olive Garden that leads you right to the theater and avoids having deal with the dregs of the Bury. All in all good movie theater.l
Great seats! Always pleasant and satisfying when i watch a movie here. Love it
Love the reclining seats! My only complaint(a very small one) would be to turn the AC up just a bit. It can get a little warm, especially when the theater is full.
Great theater but I'm taking away 2 stars because they have assigned seating. Stop doing that nonsense and I'll rate 5 stars.
I come here so much love it but they need more people on Sunday. Every time I got on Sunday’s I’m in the snack line for 15 to 20 mins it’s drives me crazy
Decent place... reclining chairs which were kind of uncomfortable. Popcorn was fresh. Service was good. Clean place.
Nice theatre with reclining seats
Saw the new Mary Poppins movie and received one free ticket because of Regal membership.
Family and awsome members we have to enjoy
Pleasant. Nice carpeting. No water fountains.
Great place to hang out with your friends/family.
It's alright, the theaters are clean but because I don't go that often I can't rubber stamp 5 stars on this one because I haven't been in all the theaters.
Clean theater and great staff
No complaints
Pricey, but comfortable!
Nice place need more store. And the theater Movie. Are nice
I am already a Crown Club member Ruby to be exact and I just always have a good experience at this clean kept theater
Nice recline blessed seats. Good popcorn.
Very friendly staff. Quite clean. Excellent popcorn!
Great place to catch a movie with friends and family, no complaint on my part, I always have a great time when I go there..
The ticket prices are reasonable. The theatre is clean and has reclining leather seats.
I cried so hard. If you know you know.
If you go on a Tuesday, the place will be empty and the ticket is only about $5. When you buy your ticket, ask to join the Royal Club for free. The theaters were clean, the people were very nice. I had a really good experience and will return.
Good theater but prices are high for an afternoon kids movie
Sometime it's good, sometimes it's bad. Depends on how many locals are in the theater. The last few times I've gone to earlier shows and it seems less crowded. The food and drinks are too expensive but that's really all theaters. The seats are recliners that's are comfy. The sound and picture quality are bot very good, but not the best.
Love this theater, we go whenever we are passing through as we are from Maine! Great friendly staff and CLEAN! Thank you Regal!
Has everything you need for shopping. I saw a movie, ate a cinnamon roll. What an inside adventure in discovering new places to shop. I never saw all the stores its huge, and totally awesome.
Very good security for a safe environment and great deals when shopping. Food court is too expensive for fast food.
I went to watch a movie on a monday night and got old and salty popcorn. Would not recommend. You’re better off driving to southington or plainville.
Good place to watch movies. Rates are reasonable
Very comfy, clean and friendly.
Theatre was pretty empty. Snacks were good. Movie night was fun.
Great service!
It’s great
Been goin 2 this theater for years and now they have added the reclining seats makes it better
great place for a movie night
Nice reclining seats, but to expensive in the concession stand
Very clean and most of all everyone are good people and professional.
Had not been there in a long time and was pleasantly surprised that operations and this installations themselves have greatly improved. There was security in the form of police officers and did not encounter unruly unsupervised kids roaming around like there used to. The cinema rooms are CLEAN, the recliners are super comfortable, almost sleep inducing. There's enough personal space to make you feel at home. I am big into audio, so i was positively impressed by the quality of their audio system. I have been to other movie theaters where the audio is simply obnoxious, either too loud and distorted overall, to too bassy, etc. Not here. The audio was excellent, from the previous to the main movie itself. I could see myself going back!
Best movies!!
Senior discount saw movie For $8.05 seats are like a Recliner,enjoyed the movie Very much didn't fall asleep.
Comfortable Reclining chairs, very clean
Ridiculous prices. Won't go back agsin.
Haven't been to this theater in yearssss but recently went to see a screening and I must say the seats were definitely comfortable :) The concession prices were absolutely ridiculous but not any different from other theaters so whatcha' gonna do? Besides, I am a Regal Crown Club Member and with that I get credits for every dollar spent. The only two cons that I could think of.... 1. I probably wouldn't want to see a new movie on the weekend it just came out. God forbid I try to watch a movie while the people next to me are having a conversation the entire time. Cell phones going off constantly and people yelling profanities.... Not my kinda thing but some people enjoy packed theaters. By the way it isn't the theaters fault whatsoever. And... 2. The arcade area has looked the same since the mall opened and is no fun to look at. There are only a few games there and its a $1.00 for each game so there isn't any action whatsoever. Maybe if they added more games, some bright paint, and a few other creative ideas they would gain more guests...
Awesome place cozy & comfortable Remote chairs that go back, IMAX movies, 3D movies, & AC...
I've been coming here since I was small enough to stand on tip toes to get my popcorn off the counter. The theatres themselves are wonderful and the purple are kind and professional.
Excellent theater, comfortable seats
Good theater but no student discount
Good movie theaters love the upgrade only thing is the bathrooms are always really dirty every time we go
Its a wonderful place to hangout with friends family or just walk around and check put the stores.
Great place to watch movies and relax good crowd good experience from employees it was the best thank you Brass Mill Stadium 12
Nice multiplex. Upgraded last year with recliners which are very comfortable. No big crowd, so easy to get tickets and no long lines. Well lit parking, food court nearby in the brass mill mall. We have seen regular movies and Real 3D movies with great experience.
Best movie theater EVER! The seating is awesome and the place is so comfortable overall. I drive an hour to see movies here as opposed to closer theaters.
On April 22nd of last year the police was called on my family by a Caucasian manager. We got to the theater, walked by the Caucasian manager and female officer by the escalator directly to the ticketing booth, purchased 4 tickets then walked towards the arcade area for the kids because we had a lil wait until the movie started, Purchased some coins and gave it to the kids, mind u the total time is about 5 minutes we are in the establishment, the same female officer comes over and starts asking us if we purchased tickets and if not we couldn’t loiter, all while there’s a Caucasian female sitting on the floor charging her phone and two other Caucasian males with their children next to us playing the video games. I asked the officer did she question anyone else about having a ticket, she then stated the manager told her to question us, and me asking such questions Shows a lack of respect for police and some other bs so I asked for the manager got my refund and left, it was my son n I birthday by the way.
this place is great got no words for it
Great place to stay, and very friendly employees
This weekend movie sold out....they help get me tickets for family for the next day....and the seating .
Comfortable seating loved it
Good place to see a movie
Attended an awesome Church service Sunday at 10am
It's so fun to go and watch a movie with friends. Anytime I go is hardly anyone there if that good or bad it's your choice.
Very comfortable seating
Always clean and they have bargain days on sunday and Tuesdays where all tickets to any show is $6 *edit* in response to your question im Anxiously awaiting Hobbs and shaw! It looks like it's going to be a great movie
Decent theater
I visit often love the staff and Sundays deal is worth it !
Good movie theater. Can’t honestly find anything to say bad about the place been going there for the past 4 years when the opportunity arises and the only thing that changed was they added recliner chairs. Other than that still same service not even improvement.
Average selection of movies...but its clean and comfortable
Love the me and him time
Good theater, could be a little cleaner but it is certainly not the worst theater I have been to. It's usually pretty empty, especially in the mornings. The only problem you will encounter is rude guests, like kids that won't put their phones down during the movie. Last time I went to see a movie (Incedibles 2) a kid sitting next to me was on his phone texting for nearly 95% of the movie. When the credits were rolling he actually answered a phone call! Incedibly rude!
Good theater, clean. However, they frequently don't have enough staff at the box office or concession stands, making for long lines and unnecessary waits.
It's clean and movie prices are good, four star's - because they carry movies I'm interested in.
The layout falls short. Sinxe we were in Theater 1 the concession stand was all the way toward the other end. The bathrooms were located in the middle which was still to far for a bathroom break. The seats were xomfortable but the location of the reclining button was in a bad place. If my leg rested up against it, the seat would start to position. Failed layout and lack of customer friendly ammenities.
The seats are very comfortable and can move.
They can do more
Great theater, awesome reclining seats. The problem is that they force you to choose an assigned seat. Sure, they show you a chart with all the seats available and let you choose but there is a huge problem with this. You have no idea who you are sitting next to. I got stuck next to a father watching his 3 kids. 1 child, a baby, had a dirty diaper and cried through 30% of the movie. The time before that I got stuck next to a guy who was drinking a beer. He kept on falling asleep and snoring and when I woke him up he freaked on me.
Paid extra for a Fathom Event. Movie froze every few minutes. They waited until half way through to move us to a different theater and RESTARTED the movie. So thanks for wasting an hour of my time.
The movie it was fired awesome
Love this movie theater and the new recliner's they put in.
Great seats fresh popcorn
12:15 pm Friday: Ticket booth was closed, only 2 people in consession, handling money then food with no gloves.
Not bad good service
Food is expensive
Comfortable seats...love to go back again
Awsome !!! They did there thing....
I love this theater. So you comfortable and conveniently located in the mall.
Very nice movie theater
No complaints at all
Very nice theater
The Brass Mall is just part of your week, you always need something, and this is where to find it. I'm always there for a gift for someone, and they always have what I am looking for, that's great.
Nice clean and very loud
Dirty bathrooms! Staff very unfriendly