We've got the information of people like you who consume the services of Cinépolis Luxury Cinemas (Movie Theater) near to the state of California.
At the present the business receives a rating of 4.5 stars out of 5 and this score has been based on 2557 reviews.
You must have seen that the average score it has is virtually the best one, and it's based on a large number of opinions, so we may be quite sure that the score is quite reliable. If people have bothered to give their feddback when they've done well with the business, is that it works.
You know that we don't usually bother to set evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Movie Theater corresponds to the category of Movie theater.
Always clean and friendly place to watch a movie caramel popcorn always fresh
Nice and comfy...my girls loved It!!
Yes....this is my go to theater. Great food awesome customer service. They have rewards points sign up its free.
Julian was such a great help after I spilt popcorn and soda due to my child. Felt so bad but he made the situation so much better with great attitude. Great service and place.
THIS PLACE IS SO RIDICULOUS, FIRST OF ALL IT'S SO EXPENSIVE AND NO REFILLS ... I DIDN'T KNOW THEY HAD NO REFILLS , SO I ASKED FOR POPCORN AND SODA REFILL AND ALL I GOT WAS AN ATTITUDE ... THAT'S THE REASON ALOT OF THESE PLACES GO OUT OF BUSINESS !!! I REALLY DOUBT I'LL BE BACK TO THIS PLACE ANY TIME SOON !!! TO BAD BECAUSE IT'S A NICE THEATER ...
This theater is always clean and the employees that work here are kind. I have never had a bad experience here. Also they show movies that other theaters in my neighborhood don't show for some reason. I think this place is underrated and I hope that someday they could build a Cinépolis closer to where I live.
Movies on Tuesdays the best experience
The tickets are pricey compared to other theaters. 14.25 general seating. They have good seats. They recline and are very comfortable.
Me and my family saw the movie crawler and it was scary and cool.
Great customer service, really clean and comfortable seats
Veryyy NiiiiiiCE And Clean Thank you For Good service
New theatre and loved it! Will definitely be back!
It's good place but for me it's really expencive.
Great theater! The recliner seats are comfortable and the service is great, they bring your order right to you. Then the kids theater is pretty nice, it has a small playground for kids to play before the movie as well as comfortable bean bags for them at the bottom.
Great and fun family experience
Good movie theater and Great seats
I am not allow to take my own drink in here? Guess I mine aswell take my own business elsewhere. What a joke.
It's a good theater. They just need to fix a black line thats on the 4dx screen. It's been there about a year.
Great Customer Service Friendly / Fun Movie Theater Feeling Movie Speacials -Tuesdays Love the different choices of Popcorn New seats-Great,Comfortable Choice of Alcoholic Beverages Clean Great Atmosphere
If any manager from the theater reads this, please suggest to your leaders to create a Cinépolis MoviePass subscription. Everyone would love it.
Keep up the great work! My fave place for movie-going. $6 days are the best. My visit today with my mom was great. They made my mom feel like a special customer because Morris, Mohamed and Ryan remembered us from previous visits , and they All asked us how we've been. Thank you and a shout out to Mohamed for being ever so patient with me and my physical issues, bringing our snacks to our chair and making sure we had everything we needed. ! Kudos Cinepolis!
Hate that they placed the arranged seating. Adults are now being treated like children i guess . Its always packed too. But all that dosent matter because the chairs are amazing!! So f* comfortable i forget all the rest lol
I love this movie theatre it has everything you would expect and more. The seats are very comfortable and they recline, you also have a small table in every seat. The junior area is awesome! There's beanbags and lounge chairs that you can reserve for a great and comfortable movie experience with the kiddos! There's even a small play area.
I when to watch Jurassic World the movie and it was really exciting movie during summer season
Love this theater...really don't have any complaints. Always buy my tickets through the app, super easy and convenient.
Went here for birthday party it was great their customer service and making a kids day extra special
Beautiful theater clean . a Five stars experience Great staff and a really good manager Juliana was friendly and thank you for This amazing experience
Always the best service and pretty clean. With an exception to the floor at times it's really sticky and it's gross, but the chairs are always clean and comfy. Their food is good, their wings are delightful and filling. Without a doubt a great place and prefer over AMC anyday!
Love the seating, serving and clean bathrooms
Nice place to enjoy a movie...I like the comfort seats....
Best movie theater I have been to.
A nice, clean theater with reclining loge seats and reserved seating. One star off for a strange maze of ropes in the lobby and a GUI on the ticket kiosk that was strange to me. Are these interfaces designed by school kids? Parking was available and free, but this place is pretty far off the freeway. Not a problem for locals, I suppose. Movie prices are high, Cineopolis delivers a good value overall.
Great customer service. I also love the fact that you have different choices when it comes to popcorn. Very comfortable seats...
First time here with my family and they love it.. we watched a movie in the junior room and wow it's worth bringing your kids here, mid half of the movie they stop it so the kids can play also befor the movie my 3 year old was able to climb on everything here. I'm definitely coming back here again
I love this place nice and clean and strollers are welcome
I like this show They have good security I feel safe there.
Sergio the manager super nice. The staff was Kool. My first time Here and received a free medium popcorn. Supervisor customize my pretzel. The chicken strips and barbecue sauce was delicious with the fries. The reclining seats I wanted to sleep in. The only thing I didn't like about the theater was the audio, it was too low and I'm noticing a lot of theaters audio sound is not like it used to be. It used to be loud with lots of bass and you could hear and feel all the sound effects. I have a home theater system and a projector on the wall. So I'm used to that high Bass and quality sound.
Comfortable electric recliners. Snacks delivered to your seat. Clean theater and restrooms. Parking can be an issue, but at least it's free. Why 4 stars, not 5?? The floor lights along the theater stairs are distractingly bright during the movie.
Very nice. Seats are super comfy.
Very clean, Lines for tickets was very fast.
Good food great seats
Nice place to watch movies
Great place to enjoyable watch a movie. New stadium electronic recliners make the movie experience top notch. Cineopolis is the only movie theater I go too.
The theater looks clean, the seats are very comfortable and you can laid back all the way. They sell beer
Very clean and friendly felt safe too, I recommend this place.
Very kool theatre
Excellent place to check out a movie ❕
Sound quality was terrible. Staff was friendly though
Really love their recliner seats. So comfortable! Cherry icee and some nachos and I'm set. Maximum comfort!
Outstanding service yoseline the young lady that catered her services to us very patient and helpfull as we couldn't decide what we wanted..we definitely found our local movie spot to enjoy new coming movies..great place clean, friendly faces, personnel are kind and knoledgable great job cinepolice vip
It's pleasant to be in, but with so much staff I don't understand why they can't keep the tables clean. It's not a bad place to go at all. The 4D seats are slightly uncomfortable, and if you're a big boy like me you won't be comfortable.
I liked very Clean near home very big Parking.
Very bad experience, When I was just about to get in to the theater the lady that "check" the purses or whatever you are carrying told me that I can't take the drink It was in my purse so I explained that this drink I have to take it with my medication but she insisted that I can't get inside with that so I spoke with the manager, a small thin guy and I explained my reasons but he said no, I wasn't allow to take the drink inside the theater and I got mad and I said I will never come back to this theater and he said "better". I was really surprised that answer of a manager in a place, so I complained for the lack of manners of this manager with the company but they just ignored me. Bad management for customer service, bad company, awful experience I will never come back to this theater again.
The seats and viewing experience never disappoints. My 88 year old dad hadn't been to the movies in years but you made it possible for him to be perfectly comfortable. We loved it!
IT was my first time on this cinema and I love the seats and the space between them. The only thing is that the power went off at the middle of the movie and we had to wait like 30 min so they put the movie again and they don't give you any compensation for the issue.
It's a clean cozy theatre. Although we ordered our food they forgot to bring it to us lol. But the manager was super sweet about it.
Love, love, love this theater! We don't go to any other theater chain since we found this place 2 years ago. Now have better food/snack selections. Deliver your food to directly to seat. Very clean and overall great experience every time.
Very disppointed today at this theatre. Usually I go to their 4dx which is quite fantastic. However time didn't work out today so I went to a normal showing. The lights were on for the whole movie, making some darker scene unclear. On top of that the chair was unplug when we got to our seat, which we had to squeeze our hand behind the chair to plug it back in. Snack lines tend to be long during popular hours namely Saturday afternoon and evening. Would recommend the 4dx theatre but not the normal showing.
Good experience .i recommend this place
This place is great !! Always clean , great service , me and my daughter love coming here.
I like this movies theatre a lot because the seats are so comfortable. It's just not the same going to many of the other theatres around after sitting in this one.
I only ever go on the discount days, and it's worth it. Staff is usually nice, theater's are clean. Only thing that could use some attention are the restrooms.
For movies...it's very very expensive. But it's so clean and comfortable. So much space...large arm rests...reclining seats... Food trays.
Great movie theater super clean seatings are comfortable and great & they don’t check bags and junior area is great.
The service here is Fantastic, the workers help alot...they make it worth going there... I'm Not a fan of the new movies, but Everytime I've gone I have been treated nicely. Gloria did a great job of greeting me, and making sure I got the proper assistance. Mohammed behind the snack bar was very courteous and helpful. Brenda at the ticket counter was very nice also... The popcorn was a bit stale, not fresh, but I was there very early.. Movie didn't start at exact time, and more previews were squeezed in.
AMC is better but you cant beat their pri ces
Great place to take the kids! The kids enjoy taking pictures with all the backgrounds
First time there. liked the theater, the setting was great and the movie loud, just how i like it!!
It was my first time being here. And I loved it so much...
-Quick help getting tickets verified -Great help ordering snacks which were brought to our seats -Awesome 4X 3D theatre with seat motion and air jets. The seats keep you in suspense along with the movie. 10/10
...Allways a good show with Cinepolis.!! Plus, theres one in my hometown in Mexico..!!
Could definitely use more attention on the floors, sticky shoes any where there was not carpet... came on a Monday night around 830pm for avengers end game. $14/ person Multiple power seats were out of order, seems excessive, back order on repair work or neglecting them?... Otherwise everything went smoothly, nice staff, smooth transaction, impressed with the fancy power reclining seats that did work and tray tables.
Their customer service sucks, their always on their phone texting while people are in line. They should be more professional in customer service.
Enjoyed my self. Thank you.
Clean and nice seating to watch movies. Great pricing add well.
Good, clean viewing rooms. Good popcorn specials. Nice workers and now a seating area with tables and chairs to wait for seating.
Great, confortable seats, nice screen size and astonishing sound!
Saw the movie IT lll. It wasn't crowed.
Live the nice clean atmosphere, friendly safe environment with an armed guard all night and stadium lean back seats with a small tray.
Very roomy and clean, great staff.
seats are spacious and comfortable, they recline and have a tray for food. I would definitely recommend this theater! We had a great time
Amazing comfortable reclining seats for the entire family!
Amazing seat. Plus the straw are amazing
Great movie theatre to take the kids, they have an indoor playground that's huge. The kids can play while they give an intermission. First time experience was an amazing one!
The best movie theatre i have ever been to i have been going there for 5 years maybe more and every time i go all the people are super nice
We had purchased tickets online to see a movie and when showing up some people were sitting in our seats. Management helped us out , as the other party was not being reasonable, to come back the next night. Manager Eric took care of our concessions and we had such a wonderful time. I'm glad we had waited the extra day as our experience was far better than the day prior. Thanks again to management for finding a solution to create an overall customer satisfaction. We will be back soon!
This is the most luxurious and comfortable theaters I've been, to in LA county. Very clean and high quality.
If you want an amazing date with someone you already know what to do.
The service is quick and the staff are really friendly. I love the feel of the seats and how they can recline.
It was a great experience food amazing movies amazing quality amazing screening amazing movie showtimes amazing seats amazing bathrooms clean service great everything AMAZING
They really did a good job remodeling this theater. Atmosphere is nice. Seats are much more comfortable.
Best movie theater I've been to so far.
Very clean!! Great experience.. Love the seating!!
It's a amazing theater, once you walk into the main lobby. It remains you of what a night out to the theater is all about. It's a experience
They have very comfortable recliners
Honestly since they opened up never had a complaint. But a few weeks back we went to see Aladdin and we got wings and a pizza. Worst desition of our lives. We got food poison from one of thoes two. Now we know not to buy any food from there.
Good venue. They just added to their menu and serve food to you at your seat. 4DX is cool if you don't have food or don't mind not reclining. The seats move around like a simulator and there's wind and water effects. Normal movies have recliners and reserved seating. Very limited 3D showings.
I was impressed with the new theaters, last time I was there was in 1994.
One serious Gem of a theatre! so clean and they have 4DX YEEHAW!
Great theater way better than I expected. Seats were not only comfy but you can recline all the way even with the dine-in experience. Sound and picture were good. The only thing I hated was the light from the stairs they were so bright that when the room went dark because the movie is about to start the stair lights were blinding it was like a guy with a flashlight pointing at my eyes while watching the movie. Besides that love the staff and movie experience
The most comfortable seating you will ever find! Everything is nice and clean.
Employee Ryan was very helpful.
We have been a few times. With and without the kiddos. These theaters are pretty great! The seating us super comfortable. The food is enjoyable and priced reasonably. The staff were very pleasant and helpful with any questions. We also have small children and one with autism. The staff informed us about the Jr. Theater and the least crowded days. We bought the kids to see small football. Following the suggested days, our little ones had a blast. They didn't really want to leave! Very nice establishment.
They have good food at not very expensive prices and they have very nice staff.
Very nice and clean theater. Never had any issue here. Friendly service.
I like,this place is clean,the staff is very friendly,i enjoying to came tuesday because the prices is cheaper.
I like this place It has lazy boy style reclining seats with cup holders and a little swing out table for your popcorn or nachos and it sells beer and wine. Its conveniently located near lots of restaurants like kane's and there's a Mexican restaurant which is pretty decent and they just opened a bar next door. All in all it's a good place to go
Looks like the did some renovations recently. Took my nephew to the 4DX theater. This is more like the motion theaters, the seats move, air and scents, and water mist are sprayed to engage all your scenses. If you are into that then it is worth the extra cost. Two cautions though, the seats are on the small size and there are actuators that come out of the back of the seat.
I love this movie theater and the kids jr room
I watched toy story 4 in theater 2 and the seats are amazing. Very big and comfy and they recline as far back as your torso allows! Definitely the place to watch a movie and a plus is all the food shops in the same shopping center.
First of all good Service
Great place to watch movies, good security.
Awsome sound and reclining seats
Very clean, comfortable reclining chairs, great food options including alcoholic beverages
It's a good move theater , plus Cane's is next it .
Just what you'd expect from a theater, if you'd been to a good theater. My theater was cleaned up & overall great experience. No rate on customer service as there was no need besides the guy scanning the code at the front was pretty chill.
4DX didn't have any fog or rain. It was alright.
Nice staff, clean place.
Excellent! Nice recliner chairs and family ortiented.
Really nice, clean, comfortable, they have wine, beer,!!!! Love these place. ✌
No compassion towards customer. Manager Irene Gonzalez tried making me throw my food away knowing I was pregnant and allergic to their GMO FOOD. ( Which I had told her) and other employees. Also, the guy checking bags didn't check two people ahead of me but coincidently chose me..
Really awesome place. Has Spanish subs for the more popular movies. Seats are really roomy. Food is brought to you if you order something elaborate. Price is OK. They have older movies showing on certain dates, so that's cool. Manager seems to be very "hands on" so that's cool. Staff is really young but very helpful and professional. Big restrooms, very clean overall. Now for the complaints, it's kind of too big, lots of wasted space, it's a newish place so maybe they haven't gotten around to getting arcades games and snack machines and what nit, but I'll give them the benefit of the doubt that that's coming. The biggest issue, and it's not a huge deal but I got to mention it, there are no refills on drinks, not even one on the largest drink. Still, everything else is awesome.
Great pizza and mojos! The vibe of the place was cool, very chill ambiance. We'll definitely be back!
Great experience. Seats are comfortable and recline. Staff is polite and welcoming.
Love the seats! Great theater!
I deducted 1 star because 3 adults and 2 children shouldn't have to spend nearly $180 for a Saturday night movie and concessions. Ridiculous. Otherwise, a very comfortable and enjoyable experience. The kids wanted to eat in theatre, so we did. The food was served to us very quick & orderly. My $11.20 cheeseburger & fries (drink NOT included
My favorite local theater. Good service and not always crowded. Luxury seating. Order hot meals and they deliver to your seat.
Been coming here since it was a Krikorian. Really like the upgraded seats, especially if you go see a movie after work. I like the addition of alcohol to the menu.
The theater is spacious and clean. Tuesdays, just found out, are a special discount. The seats are comfortable. They bring the food to you, but there is a divider between all the seats. They are not like the ones at the AMC were you can lift the division and snuggle with your date. The prices for the snacks were ridiculous. About an average of $10 for every single item. Soda Icee Popcorn $10 each. The place is nice. But not luxurious. Or even that clean or nicely set up. Still casual.
The. Only place that I really like and keep going back
Like the atmosphere....nice & chill, clean...its huge too
Went to see the premier of a new move Second act at this beautiful multi flex theatre in Pico Rivera last nite. This theater was new I guess and this was also my first time to visit this place. There were many businesses in this area even a couple of markets closed by. This was really nice place to go and enjoy the night out and shopping. Will be back later to check out some of very nice restaurants.
I love the Cinepolis Junior Auditorium I get to play in a playground inside a movie theater I sat on the pillow seats what's my dad and my mom
I'm giving this place 1 star because I can't put 0. I'll start with the seats are very comfortable. That's what I liked. What I disliked was they look in your bags. Because they check your bags for outside food. I had bought a popcorn, soda n candy. My friend had a tiny Tupperware. They said she couldn't bring it in. The guy said they check bags because people bring in outside food. Well yeah, it cost so much for food inside. I won't be going again.
Love the comfortable seating and the cleanliness of the theatre. Also, personnel members are always super friendly and helpful. Thank you.
Solid theater! The staff makes the place worth returning to, and the theaters themselves are so immersive!
4DX is fun and thrilling! External elements that go off during moving watching. Your seat moves; even has a floating effect to simulate flight! Smoke, light flashes, wind powered by fan, bullets wiz by your head by way of air blasts! Even water! For 10 bucks more, well worth it. Get ready to hold on!
Love 3d movies...me n my son r hooked
Nice theater, they have reclining seats
Don’t try to sneak in snacks because security will go through your bag and make you take it back to your car.
Watched Avengers End Game loved theater and the movie more. Popcorn fresh and Coke was cold..will be coming back
The front attendent was a great host
Best time to go is during the week. If u go on the weekends it will be a mess with all the people acting like they going to a night club.
Nice clean theater. Would come back.
Good theater. Easy if you buy tickets in advance because they scan the code off of your phone. They serve food so you smell food the entire time and the tray tables cannot be moved.
Amazing and so comfortable seats only thing is they need to have a free refill on pop corn and soda
friendly staff, helpful young people always smile n do make small talk which I appreciate ❤❤❤
It was to warm and they ran out of water. But they did offer a comp. On tap water.
Very cool and adjustable seats
I love this movie theater. It has regular, 3D, and 4DX. Tickets are a bit pricey for the 3D or 4DX but totally worth it. Theaters are always clean, restrooms are always cleaned. Of course snacks are always expensive, but the customer service is priceless. They greet you, smile and thank you. This is my go to theater for a night with my hubby or a fun night out with our kids.
Seat are very comfortable, however no refills for soda or popcorn.
It's been a long while since I've gone to the movies and I like the reclining seats they are very comfy. But when we're walking out the floors were so sticky! But that doesn't bother me much. $6 on Tuesdays!
Very comfortable seats, good crowds, very clean. You have to go early morning ,if you want to save. The staff is friendly and helpful. The popcorn is flavored and delicious. They serve beer. Did I mention this is my favorite theater?
Week days aprox time 12:p.m. They turn off or lower the air conditoning. Theatre very humid. You wished you brought you're fan to survive. I complained on two visits. They lie to you. Very frustrating. They are cheap and treat people like animals. Bad management. For that I watch movies at home thermostat at 69. Souround sound . Get it right Management. You act like you pay the bills.
I like coming to this theater. It’s really nice and the seats are very comfortable. The only minus for me was that they don’t have a bar. What!? There’s a cold stone next door so I usually sneak my ice cream in. If you’re reading this review definitely check this place out.
The 4dx was hands down the best movie experience of my life
Kids will love the playground in the theatre, intermission halfway through movie and food delivered to your seat.
My friend Jesus at the Pico Rivera location is the best ceneplolis employee