We've got the reviews of people who are buying the products of Malco Fort Smith Cinema (Movie Theater) in the area close to the state of Arkansas.
At the present the business gets a score of 4.4 stars out of 5 and the rating is based on 1002 reviews.
As you can read, it reaches an opinions average is positive, and it's based on a large number of feddbacks, so we can be quite sure that the score is quite faithful. If there are many people who bothered to leave their review when they are happy with the service, is that it works.
As you know, we do not usually bother to give tatings when these are good and we usually do it only if we've had a problem or issue...
This Movie Theater is classified in the category of Movie theater.
Wife had to see her movie, on her birthday. Had a great time. Wife's happy, I'm happy!
Cool theater with an arcade, and nearly always playing 80s tunes. Always enjoy going to catch a movie here.
After spending 50 dollars in tickets and concessions was told we were not allowed to take our 10 month old into a PG movie "Breakthrough." I dont understand why they are rated Parental guidance if they are joining to restrict when we choose to take our own child to a movie. There excuse was no children were allowed in PG or higher movies. What point in the rating of movies. Sad part is this ain't the first time we have had the same experience.
Fun for all ages and service is good too
Nice movie theater
We saw Aquaman it was great loved the movie!
go on Tuesday if you're a Senior! good discount and always something good showing
Great movie-going experience, rarely have an issue with cleanliness. Only complaint is the price of snacks, but that's all theaters. Often with blockbuster movies they will have characters in full realistic costume in the lobby which is fun.
It wasn't crowded. We all had a very good time.
Great manager. Had a super nice time with my grandson! Concession workers nice and helpful! A+++
Always clean and plenty of room
Clean, fresh snacks and good service
I love going to the movies here. It's just comfortable!!
Good selection of snacks aways good movies employee a friendly
Nice and modern, no major issues
Nice theater but sneak your own candy in its ridiculous how much they charge for all food items. But it is very nice place to see a movie
Saw John Wick3 awesome movie well worth it.
Theater is very dated. Seats are old and uncomfortable. The drive up to Fayetteville is worth it for the movie experience. Charging what others do doesn't help the case considering the experience is okay at best
The prices are a bit high but everything else was great
Great Theater....Courtious Employees....
Ticket prices are pretty good, concessions are a little high but considering most of a theatre's money is made off concessions it isn't too bad compared to other theaters I've been to. The seats are pretty comfortable, armrests lift up for those of us with bigger bums or couples to cuddle a little. The VIP rooms are even better with footrests and more personal space, but tickets do cost a few dollars more, and I think there are only two of those rooms so you're limited on movies for them.
The general manager, Derek Flynn, was unable to validate my valid Fandango coupon due what he suggested was an error on fandango's part, and then was a jerk to myself and my companion. No customer service skills whatsoever. Also failed to give me back my $10 change until i had to point it out to him that he still owed me $10. From now on, when i want to see a movie in Fort Smith i will go to AMC 14 on Towson and i suggest others do likewise.
Had a big movie to see but it was on a small screen. Guess I need to choose a better time to see them. Seats are starting to get a little worn. I'll still go back.
It's a little pricier than the AMC, but the location is better, it's cleaner, and the general atmosphere is more professional.
Love they have so many movies to choose from.
The last time I went there it was to see a R rated horror movie . It was 1PM and they had let a couple of 11 year old girls in there. They were screaming and throwing popcorn the whole time. It was just me, them and my two friends in the theater. My friend proceeded to ask a staffmember why they were in the theatre and they wouldn't reply. I then went and asked a different employee to at least ask them to keep the noise down, as I had already tried asking the girls who then shouted obscenities at me, and the employee walked away...I won't go back there.
Who doesn't love a great movie with your friends and loved ones (or a quiet day by yourself). This is the place to go.
Enjoyed the movie. Clean theatre and comfortable seats
Always love coming to this theater, the seats are clean as is the rest of the facility. The staff are friendly and the snack selection is great.
Great sound great big TV and amazing popcorn
They employes are super nice and i love going to the malco theater i would recomend going there
Nice and clean. No reserved seats.
It's a decent theater with decent prices. Just like some have said before it's in need of major renovation. The smaller auditoriums smell and feel like you're walking into an old motel room. The seats feel as if they are wet. It makes me feel dirty just sitting in it. Cracked armrests that poke into you and torn seats that look like a dog got ahold of them. We were in auditorium 12.
Ticket prices are affordable. It's the best option to watch a movie in Fort Smith. It's in desperate need of renovation though, the theater is starting to show it's age. Expect cracked armrests, possible seats covered with trash bags until they get repaired, and sub-par audio and video quality. If you're wanting to see a major release I'd suggest making a trip out of town.
Clean & comfortable seating. Multiple show times means less wait time for us out of towners. I drive here 70 miles to see movies.
Typical movie theater. It would be great if they made a modernized paid seating area. Never have a bad experience here.
Awesome. The chairs are comfy and the sound is great. Also they have a deal on Tuesdays where the tickets are only $5.50 for adults.
Very very aggravated with this establishment . Called ahead of time because my husband and I live an hour away to make sure we could take our three month old into a movie . They assured me on the phone that it was more then alright as long as it wasn’t a rated R movie . Only to drive All the way up there to be told we weren’t going to be able to watch the movie we call way ahead of time about . That we can’t bring a baby in after six . When the gentleman who stated this policy was also the one who talked to me earlier on the phone and never mentioned a thing about it and told me it was ok to bring my child in . Completely ruined my husband and I date night and changed my opinion on this place . You need to educate your staff about policies so this doesn’t happen again in the future . You lost a customer in us .
Movie prices were reasonable.. Popcorn and candy prices were outrageous!! Make sure you eat before the show..
The only place I go to to watch movies.
The seats are very comfortable.
A fun place to hang out
Great place to go and take the family!
Do not go to Malco in Ft Smith and expect to see what you're looking for. Drove all the way up there with grandkids to see a movie and when we got there they had taken all the good movies down and was showing all scary movies and several showings of the same movie, NOT FOR KIDS!! Wont go back there. And their website is false.
Price was good. Theater was clean. Movie looked and sounded good.
It was great but the prices are just to high to really enjoy talking about the food stand way to high.
Love the surround sound!
Good place to watch the newest movies
Great place for a movie. Wheel chair accessible even in the movie there are places specially made for wheel chairs. Great snack bar with great service. Two thumbs up.
Love going to the movies. The employees and manager are very nice and cool
Used to be dollar movies and we went two or three times a month, last time was 3.50 per person. These movies may already be at retail outlets... But some movies are better on the big screen. We go about once a month since the price hit 3.00.
Best theater's in the area
Always clean just work on them concession prices
Good place to watch new releases but a little expensive. I would personally check with the AMC theater to see if they have your movie you want to see because their tickets are $5 a piece.
They gave us the wrong tickets the first time but they replaced them. The chairs are comfy and the popcorn is good. Really a great place to spend time with family or freinds.
Watched a great move. Hustle move
We always have a good time watching movies at Malco Cinema. The lobby and theaters are always clean, and there are so many snacks and drinks to choose from.
Comfortable seats. Great movie.
Outstanding service and very friendly
Everything is fantastic. It is pricey, but I say well worth it :)
Good place to go
I've been to a half dozen Malco Cinemas locations and generally have a positive experience. However the Fort Smith location despite a good mix of films, decent popcorn, good projection and sound, and pleasant staff really is only just okay. The entire place needs a deep cleaning. The seats are stained, carpets are worn, bathrooms are in fair cindition. The sidewalks outside need a power wash. If the movie is good you tend to forget these things but if it's not...
Not only paid $30 for me, my hubby, and 8 yr old to see Lion King because we came up here for the weekend to see him before school starts since he is working close to here but to find out there is no changing stations in the restrooms. Not even in the family/handicapped restroom. Kind of disappointed. So getting to change my 4 month old inside theater because I’m not walking all the way to the car. Ideally wouldn’t even bring her but we are out of town seeing Daddy and he hasn’t seen Lion King.
Loved this place. The customer service is awesome. Definitely recommend coming here for a great family outing. My new favorite movie place.
My favorite place to watch movies. Bit pricey, but worth it. Kids get discounted tickets.
Clean, friendly. Affordable. Pleasant staff. Theater gets a bit crowded, arrive early to get good seats.
Great theater. Other places have cheaper tickets but malco has better quality pictures and cheaper concession. So it's about the same price as AMC once you factor in popcorn and a drink. The picture is alot better though and the sound is near perfect.
Very clean employees was very polite and very informative
Good viewing experience. Concession prices are astronomical, though.
Watched Avengers End Game. Had a wonderful experience.
One of the most beautiful theaters in the country. I love the tunnels that lead down to the showrooms. They are beautiful and help keep it cool. Staff is very pleasant aswell.
Lots of great memories Well worth the trip
Great service excellent staff
Very nice employees and love the seats and consessions
Old school seating and small screen size is the downside to this theatre, but I watched endgame there and didn't wanna die. So it's not the worst.
Exspensive. Went with $20 almost couldnt afford one ticket and popcorn and a drink. I got the kid box so i wouldnt be broke.
This theater is always clean and well kept. The popcorn is always fresh and we have an overall great experience!!
Was easy for my son to transfer into the seats from his wheelchair. Major plus...
Took my daughter there with her friend
Lion King was fantastic
This place is always super clean, and the staff is very friendly.
I really like the seating at this theater, I also like the number of theatres they show new releases on so you are not jammed in like sardines trying to watch a new hot movie. The atmosphere is nice but bring a sweater just in case it can get a little cool in the theatre. They are a little bit pricey but most movie theaters are especially when it comes to the food and drinks.
Always a great time. Making memories
Pretty good place to watch a movie. The popcorn is good and the seats are comfortable.
Not bad. Mostly friendly employees. Wish it had better screens.
Clean theaters and great sound! Plus they have a discount theater in Central Mall.
Nice cold theater to escape the heat in. The concession workers were very friendly and patient with the kids.
Clean theater, nearly empty when we visited, which gave us plenty of space.
This movie by Stan Lee was a great continuation of the first part. I thought it was as good as the first one. Maybe even better. I really enjoyed it. Plus I really needed a night out, just to relax and kick back. The movie for me, was well received.
We usually have to go there to see any Faith Based movie. Thank God they always show them!!!
Great movies, great theaters, great staff, and prices thru the roof!
It smelled moldy. They were putting something in the air system that gave my wife a headache. Won't be going back.
Awful!!! My wife and I won't be going back . There were other customers there being rude and disrespectful. I got a manager and was basically just offered a refund or be chaperoned . Treated like I was the one in the wrong .
Just alright. Nothing new to report except that they have done away with Senior tickets and made it hard for me to continue to take my Great grandson to the movies. With all the tickets being the same price.I just can't afford it anymore..
Malco has always been a good place to go and take my grandchildren I've never had any problem there their service was good
Nice movie
Great experiences and friendly staff
Great movies, comfortable seats, pricing is high at the concession though.
Malco is very nice and has a good selection of movies.
Seen two movies here. Good seating, clean theatres, and clean restrooms. Also popcorn is delicious and customer service is good!
Its your basic theater
Very clean movie theater. The popcorn is a little overpriced as usual(why i am giving 4 stars) they offer 3D or non 3D movies. The speakers are not blown or any bad things about them. The projectors are very bright. Exclent service even in the busyest of times and overall a great experince. If you are in the area amd want to aee a movie defanitly come here.
Not crowded at all
It was great I went and watched IT2
Purchased two $8.00 buckets of popcorn and both had alot of burnt popcorn that tasted stell. Dumped the buckets, hoping to get better popcorn no luck. Also, very agrivading to spent $30 on refreshments, but you have to wait five minutes to get a refill.
On Tuesday you get a cheaper ticket rate. And popcorn is $2.50 lot of theaters to watch different movies.
Good place..rarely watch movies out...staff is friendly.
Overall a great movie theatre. It is never too crowded and the seats are the most comfortable in town. This theatre also has slightly cheaper concessions than the AMC in town.