We offer you all the reviews of real people like you who are consuming the services and products of Harkins Theatres Arizona Mills 25 w/IMAX (Movie Theater) in Arizona.
To this day the firm gets a score of 4.4 stars out of 5 and that score was based on 2298 reviews.
You may have noticed that it has an average rating is very high, and it's based on a very high number of scores, so we can be pretty sure that the valuation is quite credible. If people have bothered to evaluate when they've done well, it works.
You know that we don't usually bother to put feddbacks when they are good and we usually do it only if we have had a problem or incidence...
This Movie Theater is classified in the category of Movie theater.
I love Harkins. Took my son here on his birthday and he loved it
We drove 23 miles to see Spiderman on the HUGE IMAX. I even think it was the only 3D IMAX for that movie in the valley.
Best place to experience a Real IMAX experience in Arizona! Always enjoy coming here to watch IMAX movies!
There was a little confusion I movie theaters but the manager nice young lady she knows who she is stepped up and went above and beyond she deserves a five-star thank you
Other than choosing not to go on opening night, I love going to the movies. It's one of the things my family loves to do together. Food service counters do take pretty long most of the time. Even if it's not opening night.
Watched the movie Avengers Infinity War in IMAX ... It is great
Love this theater has IMAX and I have been here many times since I was a child.
Not bad theater, can't pre-pick seats so that's a bummer.
This is the best theater I've been to customer service is amazing
Should be able to type in rewards phone number at kiosk when buying movie tickets
Took my son to his very first movie here. We had a blast watching Dumbo on the huge screen.
The largest IMAX screen in the Phoenix area. The screen is massive! There isn't a bad seat in the house. The sound is loud and amazing! The whole theater was nice and clean. Went there early in the day so it wasn't too busy at all.
There food is good. They make their popcorn fresh and provide other snacks to. They also have food there like pizza and hot dogs.
The concession stand sucks. The service is very slow...get there with plenty of time to spare before your movie. You may just miss the first 10 min or so.... I waited 30+ in line I finally had my son wait in another line to see which one moved faster just to get going to our show.
Sometimes I come here for the convenience of being close to my apartment. But I can get tickets thru amc stubs for cheaper like 5 dollars vs the 10 dollars harkins charges. I do love the popcorn seasoning stand at harkins that's why I gave it four stars
Just finished watching a movie IMAX I highly recommend so does the rest of my family we always come here for all our 3d IMAX experience it a drive from were we live but it worth it every movie I have seen through the years has been much better in IMAX 3d recently I saw lion king it amazing
Love this AMC. Fully reclining heated seats. Every seat is a great seat.
Me and my acquaintances arrived at the theater expecting to watch the film IT Chapter 2. After we acquired the tickets we proceeded to buy nourishments from the convenience store located inside the facility. When we tried to enter the theater a staff member asked us for identification to confirm that we in fact are 17 years of age. The thing is my wallet where I store my currency had been taken by a thief a week prior to this encounter. I am 21 years old and was not let into the auditorium and didn’t view the film. This is totally unacceptable and unprofessional. My acquaintances were very upset and entered a state of depression which I don’t blame them for because we were very enthusiastic to view this film.
I do not often go to the moves but this is the theater of choice for me. Modern, nice staff, never had any issues and love the technology employed here that gives you several experience options to choose from. At least once a year I like to catch something in the IMAX as that is always an experience.
Great afternoon theater had plenty of seats saw Overcomer.
Me and my boyfriend always come here to watch movies. Can't make up our minds. But we both enjoy the atmosphere and the movies are always great. Keep up the good work.
Good selection of top movies. Always clean and its inside a mall..What else do we need..
Terrible, people talking through the whole freaking movie, the voice over work was bad...this one does not come close the the first one... Good note, the manager did compensate me so maybe have a better time next go round...
The staff is pretty friendly the theater needs a little face lift. But all in all not a bad place to catch a movie. The assigned seats are a plus.
I would have rated them 5 stars but the cashier's at the concession stand are so slow I mean everyone I go it's like the job is so boring that they walk to get the popcorn then walk back for the nacho then walk back for the jalapenos then walk back for more cheese like literally everything you adk for gets to the counter one by one this is why the lines never move so and they should also always ask if your a member I noticed that the employee at the concession stand don't always ask and then you have to go to the customer service desk to get your points which they quickly get done but don't want to always have to do that other than that clean theater andr and the kids love taking pictures with the props that are put up!
Nice clean theater. Everyone was courteous. Couldn't give 5 stars due to having to pay $5 for a cheap bottle of water. Gouging.. not cool.
Tons to see and do here! Fun for both kids and adults. Also lots of awesome foods!
4 stars because the floor and armrests were sticky in John wick 3. Clean your theaters better.
Awesome place to come for family fun at the movies. Shopping around the mall. Or to eat at the delicious food court.
The theatre was not cold like usual. This is why you go to movie in summer to stay cool. Disappointed. However, the movie itself was great. Brian Banks Story
Great place to watch movies. Very neat and clean. Friendly staff and good service
There is nothing "luxury" about this movie theater. Very overpriced for stadium seating from 1999. The concession stand is very overpriced. $5.00 for a bottled water. This place has lots of potential but not until they update the place. I've been to theaters in Detroit that make this place seem like Buckingham Palace. You're better off going to AMC. Godzilla was great but that was NOT true IMax. The patrolling staff made it very uncomfortable as well.
Quite literally a hugely impressive theater complex- bigger n badder than anything in the Minneapolis St. Paul Area. IMAX was high grade, but felt sorry for the front row seats. They are too close for the surround experience. :(
Went to IMAX service was good but food and drink terrible had no flavor, was bland. The soda tasted like nasty water. Ordered popcorn and Nachos.
Imax. Brilliant. Absolutely stunning. I only wish the screen was a bit further back as the front rows are extremely close. Yet & still, well worth the price of admission. In fact, these days the price is almost the same as a regular theater's ticket. We always see the big ones here. Recently, Avengers Endgame. Marvelous!
Very comfortable seats. Good price for matinee. Friendly staff.
Customer service was great best popcorn ever. Thank you for being so polite and helping us
This is one of my favorite Harkins to go to. I just wish they would put in a family restroom. Other than that, helpful staff and kept pretty clean.
Imax was amazing! It a beautiful place to see moves. We saw Apollo 11 there, makes appreciate scientists. It was the best place ro see this movie. Did i mention the popcorn is the best!
A little cold other than tht it was kool
I enjoyed seeing "The Other Side of Heaven 2, Fire of Faith" here.
Clean, affordable, entertaining. Always have a good time at this theater. The lines at the concession stand are not that bad and they always have enough people to get the lines moving especially when you're trying to get seats for the whole family and snacks simultaneously.
Good Theater With Decent Seating
Harkins is great, concessions at this location is slow and lazy. No management in sight.
Seen Endgame there, first 3D IMAX movie. I Made a good choice, highly recommend watching movies in IMAX 3D.
Our favorite spot to go. Restrooms are clean. Staff is friendly. Movies are awesome. Theatre isn't super packed. Popcorn yum and best thing no bugs ever. We love it here. We also think it's so convenient that it's by the mall.
Big huge movie theatre with plenty of movie options.
I love this place came in with three generations of Lujans to watch Godzilla.
Pretty full for a Monday night. Quick service and nice staff.
Saw it chapter 2 in the imax theater. Theater was definitely huge. But only complaint was that is was very very loud. And I'm 28 yrs old. Deafening. Kinda gets nauseating after over 2 hours...3 stars because the staff are a bunch of teenagers with no personality.
Would be cool if you could reserve specific seats online.
Not bad the seating was somewhat comfortable the food little pricey but that's to be expected the movie clear sound clear
Went the 1 pm movie, tried to get popcorn and a drink, but there were only 2 registers open with 15 or more people in line and the movie start time was upon us. Very unsatisfied as I went into the cold theater without my treats.
Good theatre, good movie selections and times, typical theatre snacks, no alcohol
Love this location. They're never stingy on the air conditioning. Never break a sweat while watching a movie here.
I love Harkins. Get their refillable soda cup. It’s a great deal if you husband doesn’t mistakenly through it out when you leave the theater.
Enjoyed my overall experience watching IT
The service is impeccable and the theaters are perfect. Come to the movies stay for all the mall activities and the best food court in town!
Always clean. Love the IMAX
What is it with employee's today? Do they not understand if customers are not happy they'll go elsewhere? I upset the young lady at the IMAX theater when I interrupted a conversation with another employee, so when I asked her about a particular movie she said they only showed the avengers movie-followed by a quick backward pointing motion to the poster-and made no reference to the fact that the movie I wanted to see was at the main theater. She then continued her conversation with her fellow employee as I walked away. I asked to speak with with the manager and she too was aloof, as if I was bothering her. I left and spent my money at another theater.
My favorite theater and the only real IMAX you'll find in Phoenix. The mall is a little old and it shows but the theater is still going strong. This is my go to theater for new releases. Go to your show early and grab a fresh Cinnabon.
Loved the 3D effects we saw the new spiderman!!!
Favorite theater great sound comfy seats
I loved it here and loved my time in Tempe. I want to move there now. This mall is enormous and has everything you need
Can go and be relaxed instead of having to pre buy seats
Hopefully all the Harkins movie theaters will get the comfortable seats
Overall just an amazing people. The employees and managers are great. If you need anything from them they are glad to help and very understanding
Clean and friendly staff. I used the Harkins app to purchase my tickets. They scanned my phone upon arrival. You can even use the app to scan your reward card. Can't wait till Spiderman far from home! See you all again soon!
Dont change a thing!!! loyal patron for 6 years now :)
The theater is nice and big and clean. They have great big screens and speakers for awesome sound. The only downside is the chairs are not the most comfortable.
Great seating love the big screen will be back soon and they have whitecastle hamburgers there double plus
gr8 theater but went to see a movie that advertised its showing for the IMAX screen but this theater was showing a different movie in the I max screen so we drove the distance to see our movie of choice on 7 story screen just to settle on our movie on a regular screen but we had a terrific time being as my sister and I hadn't been to a theater in 15+ yrs. btw...these theaters are very clean from what we noticed
Nasty sticky floor. And seats don't recline.
Endgame killed it great prices get that popcorn refill
I don't go out to see a movie unless it's one of those you should really see on the big screen, and they don't get much bigger than the IMAX at this location! Great staff, service and assigned seats allow you to get there whenever you want without having to worry about having all the good seats taken!
EHhh... no leg room! Other than that clean and nice screens and rooms.
So comfortable, I fall asleep every time.
We really enjoyed watching the Joker there very much and we look forward to going back there again
Good customer service at the snack stand. Usually don’t have a problem with handling long lines.
IMAX 3d is so cool and amazing.I would never miss a chance to see a 3d movie here.It couldn't be better.
Cine Capri is so much fun (depending on the movie). Seats and comfortable and people are friendly.
Ticket person good service. Concession stand a living nightmare. If you want to get refreshments for the movie get there two hours early. Think of it as checking into the airport.
Came all the way from Tucson to see a movie in IMAX with my kids and we were NOT disappointed. We plan on coming back very soon!
Great theater. Only theater with IMAX in Arizona, I think. They have a 6 floor tall imax screen with great sound systems
Convenient and Friendly. Movie prices are ridiculous but everyone charges the same. I prefer the free game seats!
Harkins Theaters in AZ Mills Was very clean. The concession stand moved along pretty quickly which was nice. We got to our seats and was settled before the movie started. We saw Lion King, which was a very interesting movie. Even though it was made for children, it entertained adults also.We enjoyed the show!
Love this theater although they cannot have recliners like AMC but their value with their loyalty cups and Harkins reward card with free medium popcorn is a much better value overall
I love IMAX versions of movies. Seen every Avengers film there. I think it's worth the extra cash.
Nice movie qith my son but the chairs are worn and uncomfortable
Fun place to hang out at huge mall.
When to the early showing of Captain Marvel. No lines so it was wasy in and easy out. Of course the price of snacks could be better. The staff is extremely polite, they appear to mean it, which is all I need.
Great seating love the recliner chairs service wad awesome popcorn fresh
The seats could use some upgrades but otherswise a good place
Older harkins. Definitely needs a renovation. No recliner seats, no secondary butter station for popcorn. Didn't seem the cleanest either.
Great customer service, but screen was not focused before movie.
Love the bigger, Reclining Seats!!! I was surprised with these since I havent gone to the movies in years. This is a good reason to start going back again
Had a great time with my Brother Ken Culler. Seen John Wick 3. Great movie. They have lots of new movies coming out that I want to see.
Saw Aladdin here. It was amazing on the big IMAX screen
Went and saw John Wick. Popcorn was yummy. Movie was good a bit long. The theater was good. Thanks for a great movie experience.
It's a good theater always busy because it's at the mall. They also do not have a butter dispenser to apply the amount you like, you only get what the employee gives you.
Came here from the verde valley to watch Toy Story 4. This place is super huge! Friendly employees. Huge rooms. Didn't like that we couldn't hear half the movie becuz the people behind us were talking majority of the time.. Didn't like how the restrooms were only at the beginning of hallway and ur theater was at the end of the hall. Otherwise we had a great time!!
I live Harkins. The app makes it so much easier to buy tickets. I just wish the IMAX theater they have at the Mills Mall was upgraded like the others.
Great place to watch movies.. plural.. and I didn't have to worry about my truck outside for 3movies.. I'll be goin back when the new movies start showing.. Go and watch a movie there if you haven't already..
Because it's a greatful place for me too watch goodtime movies
Theater is great, but could use some money being put into it.
The movie was great one of the best Spiderman movies I've seen. The restrooms were clean and stocked.
The thing here is You have to be careful and it's kind of a catch-22 because you never know where you're sitting and you can't examine the seat lol and myself in my grandson on 2 different patients got bitten up in the chairs and on one occasion when I told 1 of the managers they did nothing about it except tell me that they were going to have a look That's like telling anybody anything they were not courteous about it and they did not extend any special courtesies so what would make us want to really go there
Great theater, Harkins is locally owned and operated out of AZ, they just added rewards card, just wish it was like AMC A LIST,. (hopefully it's in the works and I would go here More)
It was so loud me and my dad had to leave the theater. The tickets were 30 bucks and they could only give us a free pass for a movie. It was loud enough to give you permanent ear damage. I'm not even exaggerating.
"US" was really good & I snuck my snacks up in there, ya'll understand though. Good movie
Always a pleasant experience we received our snacks promptly and with a smile everything was clean and in order I highly recommend this theater the staff is friendly there are hardly any long lines and the bathrooms and theaters are always fresh and tidy
This theater is always insanely busy, and they still sport the old seats. The rows are so close that the person behind you can kick your seat through the whole movie. Go to a different location, if you can.
Staff at the Harkins at AZ mills were pleasant and accommodating. Hospitality is not dead. Loved my experience there as opposed to other Harkins I've visited.
Clean and big. Not arranged seating so easy to go as a group last minute.
They sell tickets to people with infants. 2 stars. Thankfully they have cheddar cheese flavor for my popcorn, bringing the score back up.
So i watched dumbo but i didnt get a refind
Always great but only for special occasions cause the food is more than the tickets to get in
They ain't very productive when it comes down to children. They didn't have any holders for kid except just 1 tray and I need 3 of them also if I need some other way to divide the popcorn I had to buy an empty bag at $8.65 with NO POPCORN IN IT just to use the bag. I would say BS about that so after all of that the night cost me $30.00 for the food and soda and candy and the movie cost me $54.00. So just be Prepare when you come to this theater but the movie was awesome the new adventures movie
THE Theater... Love Harkins.
Great customer service, very clean and not over priced
Love it. Great service. Short lines!
Service for for was terrible. Made us wait for a hot dog, forgot about us, missed beginning of the movie. IMAX was supposed to have our show, had to watch at regular theater. False advertising.
Great service, opened up side concessions when busy.
Usually quick service and speedy lines. Love my rewards and popcorn perks.
Amazing theater if you're going for the Imax experience. Seats are small and cramped though. Also, the floor was in a really bad state (My shoes were sticking to it like somebody had spilled some drink earlier and it wasn't cleaned up properly.)
Overall great experience. The lines st the concession stand were really slow though. We were almost late top our movie
My husband and I have been there a couple of times in the last few weeks too see the new movies
One of the largest imax screens experience , enjoyed it !
Place is not too bad for movies. When it comes to advanced screenings or special event's it's not too bad. However the staff are generally very nervous to speak most of the time to guests. The food is ok compared to other harkins locations. And the seats aren't as comfortable as say newer or remodeled locations. Also every time I've been here It's sticky on the floor no matter where I walk even when im not in the theatre yet. Otherwise it's ok. If I had to pick a Harkins I like it would be the superstition springs or chandler locations. Tempe marketplace is a lot nicer as well too. Sorry guys :(
I've seen plenty of films here and really enjoy having a Harkins Rewards card. The people behind the counters at the concession are some of the nicest I've ever met. Popcorn is delicious and this is one of those chains that gives you the multiple powdered options to go on top of your popcorn, like White Cheddar, Nacho Cheese, even a Caramel one. The IMAX screen is large and tall, but not large and wide, films are enjoyable, but I always feel as though they could be bigger, but beggars can't be choosers. Awesome chain.
Its a big place .they do a good job
Great and clean setup for traditional cinema, IMAX, and IMAX 3D at competitive price per ticket and standard concession pricing. Still a great place to escape into a new world.
Tuesday evenings they are showing old classic movies! We saw Gone With The Wind. It was wonderful.
Theater is comfy. Attendants can be annoying doing frequent checks for cell phone use and paid tickets once the move starts. Other than that, nice theater.
Very disappointed!!! One of the worst theaters it smells really bad in screen 22 and I strongly believe there are bugs on the seats.
Smells like feet and urine, some serious deep cleaning is needed
Wish they would upgrade thier seats to more comfy ones. Other than that they are great!
Great service. Fresh popcorn.
good popcorn wonderful service
Enjoyed the movie with my fam
No reserved seating, very busy, not well air-conditioned. Just not my favorite theater in the Valley
We usually go to the I-Max which is in the same area. Nice big screen and the best surround.
I went to see End games and they have great organization the only thing was the cleaning area it was the worst and I seat on a wet (pee) seat it was horrible. They need to take care more the cleaning organization.
A nice, clean theater. The seats aren't the fancy reclining variety, but the aren't uncomfortable either. No reserved seating.
The theater is great but the movie doesn't always start on time.
Workers were nice and the theater is clean and welcoming. Overall average, from my experience. Sucks they don't accept Discovercard though. :(
If you see a movie here, do not consider buying concessions. You will likely miss half the movie, since no matter what time you arrive at the concessions, there will never be enough people behind the counter, nor will they be quick in accomplishing the tasks at hand. Or maybe mgmt staffs this way purposely to save a few pennies?
Good, clean theater. Plenty of parking. Good price per ticket. Great place to catch a flick.
Seats are too narrow. Box of Reese's Pieces is Over $4.00 when you can buy the same box at a local grocery store for $1.00. I understand they need to make a profit but a 300% mark up???
Lots of movie selections, great place to see horror movies that don't stay out very long in other theaters.
Was super dirty and ridiculously hot and muggy in the theater. Probably the most uncomfortable I've ever been.
Very clean, very fast concessions. Loved it.
Went here on a date to see Joker this evening. I wish we would have drove an extra 5 miles to Awatukkee. This theater had a group of police standing at the entrance. Staff was searching purses and bags. We go and get drinks and popcorn. Most of the popcorn was broke into tiny pieces and it was cold. We made our way to the theater and with our hands full we're asked to show our ticket stubs to enter. So my date sits his drink on the ground to retrieve our ticket stubs. We get past that and go to find our seats, they don't recline and the theater was warm. I wouldn't recommend this theater to anyone. Very disappointed with the experience at this location.
Favorite place to be. I even go solo and still enjoy myself. Great fast service and helpful staff
Great place great people. Will be back!
I love there seats.. So comfortable
THE best place to catch a new release is at this theater on Sunday mornings during their matinee!! We're gonna watch Avengers: Endgame here!
Great location! All of the latest movies, nice snack bar and fun atmosphere... always have a good time at this theater.