Reviews of Helsley Funeral Home (Mortuary)

Tiffany Zittle

Wonderful experience.

Charity Youngblood

Beware this place apparently does not pay their bills and will pocket your money that you pay to them for the service they are supposed to provide..my step sons funeral was February 14th and it is seven months later still no head stone..at first they said they forgot to order it and placed the order in April..when asked in August about it we were told it should come anytime...found the company they use and turns out they didn't place the order until August 22nd...grieving parents and family should not have to go through this especially from a funeral home!!

Tiffany Black

Took 2 years to get a headstone. Paid for at time of funeral. I had to reach out to headstone company myself. They are liars.

Judy Kearns

Thank you so much for taking care of my family in their time of need. This couldn’t have been a better experience.

Margie Dove

I’m not sure if the others just had a bad experience, but I couldn’t have had a better experience than I have with Helsley Johnson Funeral home. A number of years ago they provided services for my grandmother (who had prearranged and paid for everything down to her obituary). However, just recently my father passed away in Morgantown. I literally picked up the phone and within hours they were on the road to bring him home to us. They never asked for a dollar or contract before picking him up, he said don’t worry about a thing I will take it from here. He guided me through the entire process from picking out a casket and a vault that was financially in my budget, but in a tactful, sensitive manner so that I didn’t feel that by purchasing a basic vault/casket that I was not laying my father to rest properly. I truly cannot thank Mr. Sensel enough for the honesty, integrity and sensitivity he has shown my family through this difficult time. At 36, I haven’t had any experience planning a funeral especially an unexpected and unplanned one, he could’ve sold me a casket at double the price, but he didn’t take advantage of a grieving daughter and for that they deserve 10 stars out of 5.

Bradley Fulton

Very kind and polite. Handled our family with care and offered a lot of helpful information. You are in good hands.

Krista Guyer

I wouldn't even give this place 1star but they were polite during the service. This is the last day of August and friend passed away in January. They have yet to produce a headstone! The family had to google places to that it could have been ordered from. The office stated they had no phone # for company. Very unprofessional!! Bad enough you lose a loved one but then you can't even get the headstone thats been paid for since January. Unreal!!!