Reviews of Heritage Funeral & Cremation (Mortuary)

Leah Stange

This place is great considering the business they're in.

Beverly Clevenger

The funeral home seems to be a great place to deal with. However, I would not order my flowers from the Tribute Store. I ordered flowers 2 1/2 days prior to the funeral. The Tribute Store sent me an EMAIL stating they would not be able to deliver the flowers I ordered in time for the funeral. I had to cancel the order and find another florist who could deliver in time. I do not recommend them for flowers, they are not customer focused.

starK

Nice place. Only complaint was that when i went up to the receptionists desk and stood there waiting, she was so into playing the card game solitaire (?) on her computer she was TOTALLY oblivious to me for several( 3+ easy) minutes. It was only until my niece and her husband walked up to the counter did she come out of her mesmerized state and acknowledge me standing there. And if you are wondering why I didn't speak up? I seriously wanted to see just exactly how long one could stand there and so TOTALLY be ignored when they are less than 2 feet away from a person. Wow

Alicia Malara

I visited several funeral homes in the Spokane area and found Heritage to be the most inviting. The decor is not at all dated, as some funeral homes tend to be. I found it very tasteful and a peaceful atmosphere.

Greg Hales

I can't say enough about what a great job the staff at Heritage Funeral Home did for me during the entire process after my sister's passing. Their professionalism and follow through were outstanding in a time when I needed the help and support. Most times people do not have experience in all the planning, etc that is involved in this situation and Heritage made everything as easy as one could hope for. They followed up on everything that was discussed and the service could not have been better. On top of all that, the setting is so peaceful and beautiful it just adds to the whole experience. I wholeheartedly recommend Heritage and their staff when it comes time to choose a funeral home.

Christian Christian

Great service. They really care.

Clara Curtis

Dedicated, caring and professional staff serving the community

Jeremy BA

We used Heritage for my paternal grandparents' funerals in January 2010 and October 2013, respectively. We had Father Todd as our minister both times. He did a fantastic job describing their lives and he was a huge help during this tough time.

Charlotte Bloom

The funeral director, Jeremy Wake, and other staff members present last week were truly amazing in helping guide us through the process of planning a memorial service for our father. Jeremy guided us through this very difficult process with warmth and kindness. The result was a very special day with family and friends.