Reviews of Hanson Walbridge & Shea Funeral & Cremation Services (Mortuary)

Mary Devens

Yesterday we had the viewing hours for my son at the Hanson Wallbridge Funeral Home . The viewing was scheduled for 4:00 but we arrived a little early, approximately 3:45. When we walked in to the funeral parlor, the first thing I saw was a garbage bag containing my son’s belongings, sitting in a chair in the main entrance. The funeral director, Tom Lloyd, met us at the door. To me he said, “Condolences,” and handed me papers to sign, within one minute of walking in. I was crying and I said that I didn’t have my glasses and could barely see the words on the papers or comprehend what I was trying to read. He told me I needed to do it anyway, and stood there in silence staring as I continued to attempt to read the form, which I then just signed without reading in full. Mr. Lloyd then explained to us that my deceased son was in the chapel, on a gurney unclothed, but that they “put a hospital gown on him, sprayed him with disinfectant and covered him with a blanket. My sons girlfriend was now in shock and could not feel she could enter the chapel, and waited in the foyer while We went in. Because my sons girlfriend was struggling we left the funeral home at around 4:15 and my younger son and two friends stayed behind to finish paying their respects to TJ . The minute we left the funeral home, the director entered the chapel and stood with his arms crossed staring at Aaron as he hugged his brother. Aaron became uncomfortable and aske, “can I help you?” to which the director said,”I’ll give you a few more minutes.” This was at approximately 4:20.Mr. Lloyd’s complete lack of respect or consideration was a complete disgrace. The remaining members of our group al home left the funeral just before 4:30 at the directors insistence. Every person in attendance was devastated by what we experienced. We all felt that we were treated this way because of blatant discrimination based on the circumstances that led to TJs death. It was more horrible than words can express Instead of allowing this to be a time of grieving and solace, we all felt like we had been attacked. We are still in shock, and utterly disgusted and traumatized by this unthinkable treatment. We will seek legal recourse.

Mary Devens

Yesterday we had the viewing hours for my son at the Hanson Wallbridge Funeral Home . The viewing was scheduled for 4:00 but we arrived a little early, approximately 3:45. When we walked in to the funeral parlor, the first thing I saw was a garbage bag containing my son’s belongings, sitting in a chair in the main entrance. The funeral director, Tom Lloyd, met us at the door. To me he said, “Condolences,” and handed me papers to sign, within one minute of walking in. I was crying and I said that I didn’t have my glasses and could barely see the words on the papers or comprehend what I was trying to read. He told me I needed to do it anyway, and stood there in silence staring as I continued to attempt to read the form, which I then just signed without reading in full. Mr. Lloyd then explained to us that my deceased son was in the chapel, on a gurney unclothed, but that they “put a hospital gown on him, sprayed him with disinfectant and covered him with a blanket. My sons girlfriend was now in shock and could not feel she could enter the chapel, and waited in the foyer while We went in. Because my sons girlfriend was struggling we left the funeral home at around 4:15 and my younger son and two friends stayed behind to finish paying their respects to TJ . The minute we left the funeral home, the director entered the chapel and stood with his arms crossed staring at Aaron as he hugged his brother. Aaron became uncomfortable and aske, “can I help you?” to which the director said,”I’ll give you a few more minutes.” This was at approximately 4:20.Mr. Lloyd’s complete lack of respect or consideration was a complete disgrace. The remaining members of our group al home left the funeral just before 4:30 at the directors insistence. Every person in attendance was devastated by what we experienced. We all felt that we were treated this way because of blatant discrimination based on the circumstances that led to TJs death. It was more horrible than words can express Instead of allowing this to be a time of grieving and solace, we all felt like we had been attacked. We are still in shock, and utterly disgusted and traumatized by this unthinkable treatment. We will seek legal recourse.