Reviews of McDougal Funeral Homes (Mortuary)

John Campbell

John and I feel Daren Parker is a trusted professional in every way. He handles every detail with kindness and confidence. We can't imagine using anyone else to handle these delicate situations.

alex carlson

I could not be happier with McDougal, they were all amazing, kind, and very responsive in their handling of my moms funeral. Especially Tyler, Margo and Nicole. Everything was beautiful and just how my Mom wanted it. Thank you! Candy Kerr

Jon Wiskirchen

Best Funeral Service In Utah And I'm Family Members Two Of The Mc Dougal Family Members They Do Great Jobs preparing Body's For Funeral Service

Bryce Marshall

Took amazing care of my family and my grandmother especially driving her from salt lake valley to vernal. Thank you so much

Eric Draper

They were very professional, helped us find all of what was needed within our budget, and the funeral service for my grandma went on without any issues. The location is clean and they're very friendly.

Noe Recendez

Very friendly staff and really shows compassion. When dealing with a difficult time, they really know how to provide respectable service. We chose the least expensive options, due to finances, but they treated us like we were hi profile clients.

Michelle Lyman

They were kind and caring and supportive every step of the way. Can't imagine a better experience.

Shar G.

I wish I didn't feel like writing a review. My grandfather passed away a few years ago. Unlike anything you get at retail, a funeral is an experience, a memory; you can't take it back. I wish I could. Within a year I buried 4 grandparents, this particular grandfather was #3, so I had a bit of experience as to how a funeral home behaves and acts, but I had no idea that McDougal's would treat my grandfather's funeral this way. You even grew up with him in your neighborhood! This should mean you treat it with MORE respect, not less. I am a florist and had the opportunity to do the flowers for the funeral. When I arrived most of the team stood in the hall and watched me struggle to get the door open with the flowers. No help from them. They weren't dressed in a suit (unprofessional), and they were loud. They didn't tone down the entire funeral. As I brought flowers in, which consisted of an easel piece, a table arrangement, and flowers to put in the corner of the casket (since there was a flag on top of the casket) I was told that whatever was in the primary room (where the viewing was held) I would personally have to move the flowers into the chapel before the closing of the casket. Really? That's your job. Every other funeral I have been to, the funeral home takes care of moving the flowers and taking care of the minor details like that. My job is to mourn, I didn't get that chance until hours after the funeral. Here's why. When it came time to close the casket, I and thankfully a kind cousin and my brother, carried the arrangements to the chapel. As we were heading back to the primary room the door was being closed! You KNEW I was taking the flowers down, yet you were closing the door on me? I was able to make it in, but just barely. Once again you weren't wearing your suit coats (which I saw you carrying around, why carry them? Just put it on!). We had the family prayer and as you went to close the casket, someone's cell phone went off, instead of stopping the closing process to speak, or simply ignoring it, you pulled out your own cell phone and proceeded to tell people to turn their's off. You closed that lid so quickly I wondered if you might have dropped it. I turned to shush my someone for talking, and I literally turned my head and then looked back and it was closed. I didn't get to see it shut. There shouldn't be any talking on your part, and my goodness, let us savor the last time we get to see our loved one. The proceedings went well from there on out, but I was worried once again if you would move the flowers to the graveside. I made them for my grandfather. I had worked on them for hours, and I was exhausted so, really my thoughts weren't on the funeral. That part is partially my bad, but I shouldn't have to worry if a funeral home will do their job. After the graveside and luncheon, I wanted to go back to the cemetery. When I did I broke down in tears, not just because all my stress came out, and I finally got to mourn my grandfather, but because one of my arrangements was in pieces all over his muddy grave. The holder for the flowers was at his feet and the flowers themselves were fallen over at his head. Why in the world would you not even TRY to put the 2 together? They were scattered and a mess. I spent the time of me crying trying to make it look better. But hours of work was tossed as if it didn't mean anything to anyone. I'm sorry about the long post. I want you guys to do better. This has been on my mind for the past few years and I don't think it should go unnoticed. Like I said earlier, this was an experience; you can't take it back like a shirt that doesn't fit right. I will always remember my grandpa's funeral as stressful and disrespectful. I do hope you the best in your business, but please be more mindful of the families you are SERVING.

Joan Petersen

I was so pleased with the service I received at McDougal. Without any expectations, I was given all the information that I needed so I could make the best decisions for me. They even told me that the plans I already had in place where the best. I highly recommend their services.

Sam Fidler

Great service in trying times. Their custom colored casket perfectly captured my sister's personality.

Janice Bastian

Always presented themselves in a professional manner in every way.

Harlan Bangerter

Daren Parker of McDougal Funeral homes recently took care of an arrangement for a dear family member who had passed on. It was a bit complicated in that our family member was residing in Oregon. He immediately took care of the situation and contacted an affiliated company in Eugene who began the process. Daren checked with them often to make certain that everything was proceeding on schedule. He then took care of our family needs in a most sincere and caring way. We had nothing to worry about and no detail was neglected. He actually took care of our service on his own personal day off and did a perfectly smooth job of every bit of the presentation at the church and the graveside services. As a family, we will absolutely rely on him for all of our needs in the future. It's a difficult time at best, and to have a professional that meets your needs so completely that you really have nothing to worry about is a great comfort. Sometimes you have to settle for perfect, and in Daren's capable hands that is exactly what we got.

Scott Downing

I have experienced the grief of losing a child to miscarriage. My wife and I were devastated and had no idea what to do in our situation. Certain factors had come in to play in our lives that made paying for services difficult. McDougal funeral home provided help to us with no charge and no benefit to themselves. I truly appreciate what they did for us and I do believe they operate their business for the right reasons. Its easy to say that because I received free services, but the way they treated us showed great compassion and care and made me realize that there are still people who truly care out there. God bless them.

Dawna Erickson

I would not recommend this funeral home to anyone if you need to use their chapel. I attended my Aunts services today February 8th, 2016 and the the microphone was broken. When I say broken, I mean that it wouldn't hold its position on the podium so the person doing the eulogy had to try to hold it up the entire time and the feed back was so awful you couldn't understand what they were saying. Our poor singers experienced so much squelch that you couldn't even appreciate their beautiful talents. I will be more frustrated if the recording of the services that they provide to the family has this same quality of sound as during the service as this is our last formal memories of our loved one. They obviously haven't read previous post because there is another comment from January about the same issue. It may not seem important to them but as a loved one, there are so many emotions the day of the funeral that sometimes you want to re listen to the services at a later time or provide a copy to those who may not have been able to attend, so it is a big deal if the sound system Stinks. They were also doing some type of "fixing" more like "pounding" in an ajacent room during the services. So frustrating!

A Google User

Words can hardly express adequately how grateful I am for Darren Parker at McDougal Funeral Homes. I lost my father recently and although he was 84, it’s amazing how unprepared you feel emotionally and in every other way. Darren was there to help us every step of the way. He was professional and reassuring during the most difficult time of losing our hero. Darren arranged everything for us—the viewing, the funeral and even the graveside services in Idaho which included a military tribute. I feel limited in giving five stars. If I could give 10 stars I would!! Thank you McDougal Funeral Homes for bringing some peace to our hearts at a time when it was desperately needed. I am sure that you understand, just as we do now, how valuable Darren Parker is to your company.

Charles Prows

High pressure sales tactics. Costs that aren't openly disclosed. Fealt an aweful lot like dealing with car salesmen. Wouldn't even wait for next of kin to get into the state to select a date and time even though there was an appointment set for the next business day. Pressed and pressed for a date and time to be selected but after that they had an "extra" hour to give us as a closing tool.

Jon Woodbury

We had a few members of the family (mostly children) that had not eaten for a while on the day of the viewing. I went out and got some food and brought it back. There is a "No Food or Drink" sign on the front door, but before sending everyone outside to eat (it was pretty chilly) I figured I'd ask if there wasn't an area where we could put some food out for them. I ASKED THE MAN IN CHARGE if there was a place we could eat inside and he directed us to an office. I was very appreciative and we set out some fast food in the office. The parents ate and went back to the viewing while the kids sat in the office and ate. As soon as the parents left, the worker went in and screamed and cussed out the little girls saying he'd made a mistake and they had to get out. What kind of person yells and swears at little girls AT THEIR GRANDFATHER'S FUNERAL?!? Especially for being exactly where HE told them to be? When I approached him to tell him what I thought of his behavior and find out more of the story, he actually threatened to call the police. I was, of course, extremely upset, but never threatened or touched him. Absolutely abhorrent behavior from an adult in ANY position, but especially one who is dealing with such a sensitive situation on a day-to-day basis. My daughters were afraid to come inside, they stayed outside on a cold bench for most of the rest of the event. I get that the kids might have gotten loud--they hadn't seen their cousins for a couple of years--but the total and complete lack of respect, decorum, and basic human courtesy was appalling. We had several other issues that I won't go into, but simply put, AVOID this funeral home, especially if you have children involved at all, as they offer nowhere for them to be that is out of the way. Find one that sees you and your family as human beings that have lost a love one, not just as a revenue source that they have an obligation to tolerate.

B_ Lindz

One of the staff, Brent McDougal, said the f-word at my cousins and me at my grandpa's viewing, the youngest one in the room was 2 years old. He made a few of my cousins cry and I needed to help calm them down in the parking lot because they were so upset. One of the workers allowed my cousins and I to eat dinner in one of the rooms. 15 minutes later, the same worker in a rage cursed at us for being loud and disrespectful and had broken the rules for eating in the funeral home.

Brian Hogan

Our recent experience with Darren at McDougal Funeral Homes was outstanding. He helped us through a difficult situation after the loss of our mother. They were considerate, passionate and thoughtful with every detail and throughout the entire process. Thank you for making the process much easier and ensuring everything happened just as we planned it.

Levi Gibson

Very unprofessional they made 5 big mistakes for my brothers funeral which he had already had everything planned out and everything was picked out in 2006. How could they leave out words on a headstone. We even had to ask them to trim his hair before they viewing

Jeff DaBell

When my wife passed suddenly they went above and beyond any expectations. I was unprepared and scared. Not knowing what to do??? Darren and the entire staff guided our family threw the entire process. I will be forever grateful for their help! Thank you!!

Gordon Clifford

McDougal's helped with my friends father's funeral. Very personable and caring service from everyone involved in helping my friend's family in their time of need.

Janet Ollman Blackmer

Mike McDougal did such a good job with my mother's makeup - she looked so alive. He even painted her vault top pink to match her casket. Everything was handled in the most respectful and kindly manner. I would highly recommend this company and will use them, myself, as the need arises. The audio tape of the funeral was clear and crisp. Well done!

bunkers mortuary

We utilized McDougal funeral home in assisting a family transport their love one from Salt Lake City to Las Vegas. The entire staff went above and beyond in assisting us. Our staff and the family were extremely pleased with the manner in which things were handled. I’d use no no other mortuary in Salt Lake City to handle arrangements.

Shanna Lelli

I want to thank McDougal Funeral Home for their excellent, tender and compassionate care during the death of my mother. Darren the funeral director was not "smarmy" like some I called. He was real and he was compassionate and helped us put together a beautiful funeral. We were under some budget constraints and he worked with us to make it as affordable as possible. (It was a minimum $3k less than the base price another funeral home I called quoted - and they were so smarmy. It felt fake.) They also put together a beautifully framed memorial of my mother which was at the viewing and each of us in the immediate family will get one. Eric who I talked to originally and who came to get her body, which was so difficult for my dad, did it gently and with much kindness and grace. When my mother-in-law passed they put her in a black body bag and zipped her up. These guys brought a sheet or blanket to wrap her in and it was so much nicer and more comforting. Especially for my dad. I love these guys. They were with us all the way. I felt very cared for. Thank you! I cannot recommend them enough.

Kaden Cooper

I was really impressed with McDougal Funeral home. They handled the funeral of my friends son who passed away. The arrangements were great, the program well put together, and everything was just well planned. I think they did really well with the funeral.

nerdmom april

My husband became one of the unfortunate 22 vets a day we lose to suicide last fall. This funeral home came recommended by a friend who was happy with their services (traditional LDS burial) however, my experience was completely tactless and have yet to receive a response to my concerns expressed last October via letter (they did send me a calendar which quickly found the way into the garbage.) Despite proof with my husbands DD214, I was required to front the $2400 it cost for cremation, I've since come to find out this isn't common practice. (It took nearly two weeks to receive an itemized receipt.) Also I purchased 7 death certificates unknowing my name was misspelled. When I told the funeral director who corrected them, I received no credit and had to give more money to get corrected ones. In addition, when I scheduled a viewing of my husband, he was still in the body bag the medical examiner had him in and the director seemed surprised I wanted to see his hand and had to exit the room while he cleaned my husband off. (Self inflicted gunshot wound.) When I went to pick up the cremains a week later, I was questioned as to whether or not it was even done and stood aside and watched as someone pilfered through boxes of cremains to find my husband located in a bottom cabinet in the office. I'll spare you the details of staff folding a burial flag but needless to say one of the men looked as though he was doing maintenance. Complete disrespect on all counts for someone who sacrificed himself to his country. If by some unfortunate chance you have time to read reviews before choosing someone to care for your loved one, do not go here.

Katie Davis

Went above and beyond to help our family through a difficult time.

Ian Clifford

Did a great job and were extremely professional.

Connie White

As an embalmer in Vegas I was in need of a funeral home in Salt Lake City to embalm and ship a body to us. McDougal's was suggested to me and they did not disappoint. Thank you for the great embalming job!