Reviews of Memorial Oaks Funeral Home & Cemetery (Mortuary)

13001 Katy Fwy, Houston, TX 77079, United States

Average Rating:

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Here you have all the reviews of real people like you who have information of the services and products of Memorial Oaks Funeral Home & Cemetery (Mortuary) around Texas area.

At the moment this business has a score of 4.2 out of 5 and that score was based on 45 reviews.

You may have noticed that its rating is quite good, and it is based on a high number of opinions, so we can think that the assessment is very reliable. If many people have bothered to leave their score when they are pleased with the service, is that it works.

You know that we do not usually stop to write tatings when these are positive and we usually do it only if we have had a problem or issue...

This Mortuary corresponds to the category of Cemetery.

Where is Memorial Oaks Funeral Home & Cemetery?

REVIEWS OF Memorial Oaks Funeral Home & Cemetery IN Texas

Britney Harcourt

Xavien Jones

Beautiful grounds. Well kept and great staff.

Pamela Huebner

I appreciated the willingness to work with us long distance and particularly the speed in which they responded and helped with any obstacles we encountered.

Bill Wilcox

After a career in the world of business, I worked for Memorial Oaks for a short time as a "sales person". It didn't take long for me to discover that I am not sales material and I left and went to work elsewhere in a non-sales capacity. However, one thing that impressed me at the time and continues to impress me today was the dedication of the entire staff to the families of the bereaved. I had no idea of the extent to which the staff would go to ensure that families were supported in their time of loss. On several occasions I saw management and staff "bend the rules" in order to help family members find closure after the death of a loved one. While a funeral can be a significant expense if a family allows it to be, do not mistake the sales efforts of the funeral home staff as a callous disregard for the needs of the family.

Anna S

If you have Bruce Dooley as your family counselor, please ask for another one. Communication and sympathy is terrible with Bruce. However, grounds are nice and maintained...

Marc Sierra

Silver STONE EVENTS did a great job taking care of me and my family I would highly recommend them to anyone.

vivian hethcoat

All personnel and services were excellent. Not happy with the embalming.

Richard Hill

All the staff and director were very professional. Memorial Oaks made me feel great about the day. Thanks

A. Diaz

My mother attempted to ensure the best for my fathers burial. Bruce was the employee whom "handled" all of our needs. Last minute we find out the plot my mother chose and was reassured was available for my father, was not available. During these extremely difficult days, my mother was constantly ensuring, and reassured that everything was taken care of. The day or two before burial, we find or are told the insurance hadn't been verified, so we would have to reschedule the burial!!! All family and friends had already been notified!! Reschedule??? I watched my mother break down in an extreme sadness, panic, and overburdened. With the many attempts to speak with Bruce, he blamed other employees, or flat out ignored or was not available. Eventually WE were able to accomplish what he is employed to. Lastly, months past and my fathers military marker was still not present.. Come to find, it was still on Bruces desk!!! After speaking with the upper management, they did however attempt to pay for the marker, and give reasonable discounts... However, NO ONE SHOULD HAVE TO GO THROUGH THE ANXIETY AND CONFUSION that Bruce caused. Bruce needs to be fired if he hasnt already... 3 stars only bc the other employees and mgmt. actually attempted to help.

Mary Tawney

I cant express how responsive and wonderful and caring and helpful the folks here were. Highly recommend them.

Jill Blake

Fantastic service, understanding, and caring staff. Made a very hard time and day a lot easier. Tommie was fantastic couldn't have asked for better! Thank you Tommie and your team for everything

Al DesHotel

Used this funeral place for my step-father several weeks ago. Good service and no major surprises. Chapel availbility good and on 4 days lead time.

Sally Kubiak

The two women (Tommie Torres and Jessica Amensen) I worked with the to plan the Visitation and Funeral were amazing. They were kind, patient and encouraging. There many tasks that had to be completed, and they kept me on track in a manner that was sensitive to my needs yet mindful of deadlines. The Visitation went very well and the funeral flowed seamlessly because they knew just what to do.

Kenneth Shultz

It's very nice and clean and qiuet my Dad is resting here

Jeff Hoffart

Memorial Oaks personnel were professional, sincere and attentive to our family needs and desires. I would recommend their services to other family members and friends.

lamar williams

Ma dlvf

(Translated by Google) I have friends here. (Original) Tengo amigos aquí.

Pam Flayler

Very pleased with service here

Melissa Chapman

Terry Smith

The Memorial Oaks Staff and Facilities were awesome and very Helpful. My family and friends were very impressed by just how smooth snd efficient the process was during our time of loss. The staff helped arrange and had ample contacts to make the process streamline. They were always available and very interested in helping in any way possible. We had services and dining provided and everything was great. I just can’t say how much gratitude we all had for their help since it was our first family burial. They made it as comfortable as possible, considering the circumstances. AAAA++++

Claudia Patricia Villega

brian gray

Amir Mashayekhi

Thomas Robinson

My family has moved away and we have been away from my son's grave site for quite sometime. It is unfortunate to say the least that in and around the grave site has not been maintained. Stones and sites have been buried with built up mud. I wish I could get there more frequently but life seems to get in the way. The only thing I wish the management would take care of is really just getting the trash barrels lined so that trash isn't all over the place. It makes for, a very ugly appearance to the cemetery in general. An opened trash can does absolutely NO good, might as well not have one at all. Just my thoughts...

Jose Alcala

Lan Xue

joel humburg

We recently lost our mother who passed at 95 yrs old. The staff did everything they could to personalize the service and ease our suffering. No surprises, up front about costs and welcoming as soon as you walk in the door.

Shauna Capuchino

These people have no regard for families in morning. We buried our infant son there two years ago. If I had known how we were going to be treated, I never would have chosen them. We had trouble with getting his grave marker placed. It took forever. Recently, they decided to do a yearly cleaning, which did not happen in years past. They took all the flowers and decorations that were on my son's grave away. No warning. No email. Just all gone. When I called them, they said that it's all piled in the back of their maintenance shed. All the gifts that we've given our baby. The special stone my father carved and painted when we lost our son. Just piled together with all the others poor mom's gifts. We are outraged! When I expressed our feelings, the lady sounded irritated that she had to explain we aren't suppose to put anything on the graves. This place is unbelievable. If we could move our son, we would. Please go somewhere else for your loved ones!

Brother ED Salisbury

Comprehensive staff and great selections.

Robert M. Boetticher Jr.

I took the time to walk around this amazing property and I am impressed at the attention to detail this business clearly takes seriously. The grass was well maintained and the memorials were trimmed.

Mike W

Chase Alvey

Awesome people!!!

warren layne

The worst place you could pick to have your loved one. They have no respect for you after they are finished with you. Take your money then treat you like dirt. Will throw your things away that are sitting on your marker. They don't give you any warning. The head of the funeral home will tell you certain things that you can put down then they come and remove it. If they would spend as much effort and time with mowing and making the cemetary look nice they would be better off. Also during the summer you can't even walk without being eaten up by ants the mounds are horrible and are taking over the markers and benches in some places. I recommend you do your research before you decide to place your loved one in this horrible place. I would recommend that they hire better people.

Holly Hamoyu

Paula Temperilli

Memorial Oaks Cemetery and Funeral Home provided our family with caring and knowledgeable service. We found Tommie and Josh to be so helpful in directing us during this stressful time.

Jay

My grandparents are buried here in a corner lot. We've tried talking to management about issues with the lot It's been well almost 10 years now and still nothing has been done. The lot is growing with weeds and the center of the lot there is a growing patch of dirt. We've been nicely asking that something be done about the patch of dirt and the lot being infested with weeds. My grandfather paid good money and it's a shame a business would cheat the dead like this.

Ramy's Garage

Very neat place great servicemen

Ann McBride

Chalet Roberts was very professional, thoughtful and sympathetic throughout the ordeal of my husband's death. She kept very close touch with my daughter in handling all the arrangement details, website obituary and photos. She couldn't have been more helpful, down to the very last detail. We appreciate her very much.

David Myers

I worked with Josh Reinitz to preplan for my parents. Very helpful, easy to work with, and would highly reccomend him.

Rebecca Stark

My family and I want to thank Steve and his staff for going above and beyond to make sure our Mother's funeral was beautiful. We had some unusual circumstances with her burial situation and they were willing to do whatever was needed to help. They were extremely kind and we are so grateful to them.

jp g

Zero compassion. Terrible Embalming. No Communications. Messed up slide show - had to stay up all night to assemble our own. Registered complaint but no returned calls. Did not deliver stationary. List goes on... Wish I could register a ZERO for how they treated our loved ones!

JAY MADRAY

Tk Kur

Tommie and Robert are amazing ! Seamless ! Thank you !

Alesha Joseph

Cindy Stamps

Business Hours of Memorial Oaks Funeral Home & Cemetery in Texas

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Memorial Oaks Funeral Home & Cemetery en Texas
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